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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

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Play music from the device I press play on

The two devices I play Spotify from are my desktop and my Android phone. I'll pause music on my desktop and leave the room to play drums or go outside and switch to listening on my phone. When I return to my desktop and press play it starts the music...

Newbie

The two devices I play Spotify from are my desktop and my Android phone. I'll pause music on my desktop and leave the room to play drums or go outside and switch to listening on my phone. When I retu...

280 Views

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Album stuck at homescreen

There are 6 slots on the spotify homescreen and one of them is stuck on a NSFW album that i just can’t seem to get rid off. I’ve tried a lot of things and it just won’t go away even after not listening to it for months! Can anyone help me?

Visitor

There are 6 slots on the spotify homescreen and one of them is stuck on a NSFW album that i just can’t seem to get rid off. I’ve tried a lot of things and it just won’t go away even after not listeni...

225 Views

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import songs in date order

I need a program to import songs from another streming to spotify. I need them to arrive with the add date information to stay in the same order as the original.

Casual Listener

I need a program to import songs from another streming to spotify. I need them to arrive with the add date information to stay in the same order as the original.

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How do you remove a playlist from a folder now?

Since the library UI changed, I can't find any way to take a playlist out of a folder. Not put it in a different folder, just put it back in the main list. If you drag the list and then mouse over the back button for a while, it takes you to the main...

Visitor

Since the library UI changed, I can't find any way to take a playlist out of a folder. Not put it in a different folder, just put it back in the main list. If you drag the list and then mouse over th...

Bittencourt

Spotify Star

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3 replies

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Why am I still hearing Spotify ads throughout podcasts with a premium duo account?

I have a Spotify Premium Duo account that my husband is on as the second user.We listen to podcasts together and he will have ads throughout every single episode we listen to. Even after logging out and back in, and restarting his laptop. It also hap...

Newbie

I have a Spotify Premium Duo account that my husband is on as the second user. We listen to podcasts together and he will have ads throughout every single episode we listen to. Even after logging ou...

221 Views

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2 likes

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Error in lyrics at one album

Hi, In the album: https://open.spotify.com/album/2837iFIJwW59BXvUgNM5te?si=cXDSvvXvQeOhYPFpOLbG7gThe lyrics showed correspond at the next song, i reloaded, close and open and the error continues... pls solve it. Note: The error begin in Track 15: htt...

Newbie

Hi, In the album: https://open.spotify.com/album/2837iFIJwW59BXvUgNM5te?si=cXDSvvXvQeOhYPFpOLbG7g The lyrics showed correspond at the next song, i reloaded, close and open and the error continu...

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bug
Corrections
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Changing payment when Apple ID has been deleted

I used to pay for my Spotify using a work appleID that has been cancelled but I want to continue paying for Spotify direct and not lose all my playlists? If I try to change subscriptions currently Spotify says to contact my 3rd Party provider but tha...

Visitor

I used to pay for my Spotify using a work appleID that has been cancelled but I want to continue paying for Spotify direct and not lose all my playlists? If I try to change subscriptions currently Sp...

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how can I check what songs are unavailable from my liked songs?

Hi, I have noticed that songs are disappearing from my Liked list, becoming greyed out for different reasons - Is there a way I can filter all unavailable songs somehow from my liked list? For instance in the attach... example.. Br,Niksa

Casual Listener

Hi,   I have noticed that songs are disappearing from my Liked list, becoming greyed out for different reasons - Is there a way I can filter all unavailable songs somehow from my liked list? ...

pyrapro

Casual Listener

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1 replies

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How do you verify your Spotify user profile with your artist profile?

Hello So I have my user profile which does not have a blue tick and has 3000 followers:https://open.spotify.com/user/ashdown1981?si=516db509aaa749f5 And I have my artist profile with a blue tick:https://open.spotify.com/artist/3OkhoxcppuzK4bJswS2aZX?...

Roadie

Hello   So I have my user profile which does not have a blue tick and has 3000 followers: https://open.spotify.com/user/ashdown1981?si=516db509aaa749f5   And I have my artist profile w...

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Listening to Jewish music and getting Christian music recommendations

I listen to Jewish music. Every so often, Spotify recommends Christian music songs. When it does, I tell it to ignore the song. Recently, it offered up even more recommendations: both on my home page (various lists), and as a "niche mix". I don't kno...

Regular

I listen to Jewish music.  Every so often, Spotify recommends Christian music songs. When it does, I tell it to ignore the song. Recently, it offered up even more recommendations: both on my hom...

DebraCohenMUSIC

Regular

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1 replies

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Problème d’abonnement duo

Bonjours, il y a quelque temps j’ai changer mon abonnement Premium par un abonnement duo avec ma soeur. J’ai fait tout les manipulations comme demander.le problème est que depuis ma soeur a toujours des publicités quand elle veux écouter de la musiqu...

Visitor

Bonjours,  il y a quelque temps j’ai changer mon abonnement Premium par un abonnement duo avec ma soeur.  J’ai fait tout les manipulations comme demander. le problème est que depuis ma s...

379 Views

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Double charge

Why was I charged twice for my subscription in one day?

Visitor

Why was I charged twice for my subscription in one day?

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Solved!! Offline music while online. Does it switch automatically?

Do I need to go offline to play my offline music or will it automatically switch streaming to downloaded songs? I have been switching offline to play my downloaded music but would like to go from a song that's not dowloaded to a a downloaded song. I'...

Casual Listener

Do I need to go offline to play my offline music or will it automatically switch streaming to downloaded songs? I have been switching offline to play my downloaded music but would like to g...

SSpike69

Newbie

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9 replies

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App & Features
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Spotify Idea Sped-Up music

I think Spotify should add a feature for users to listen to sped-up songs, like adding it to the side as an option while listening. Sped-up music is becoming more popular like that, and it would add a new opportunity for users. Like how some record p...

Newbie

I think Spotify should add a feature for users to listen to sped-up songs, like adding it to the side as an option while listening. Sped-up music is becoming more popular like that, and it would add ...

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Failed to get spotify premium

I cannot get spotify premium. Every time i try is says ‘download redirect’ no matter what i click on is doesnt word and i dont get my premium. But the money is taken from my account. Does anybody know how i still can get my premium i have tried a mil...

Visitor

I cannot get spotify premium. Every time i try is says ‘download redirect’ no matter what i click on is doesnt word and i dont get my premium. But the money is taken from my account. Does anybody kno...

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my problem with spotify

I would like to have the lyrics of the songs again because I stopped coming out of nowhere and I liked them

Newbie

I would like to have the lyrics of the songs again because I stopped coming out of nowhere and I liked them

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Filter option in playlists

I used to have a filter option in every playlist so I had newest to oldest but it’s disappeared so now it’s oldest to newest which is quite annoying. The search inside of playlists has also gone. Is this just me?

Visitor

I used to have a filter option in every playlist so I had newest to oldest but it’s disappeared so now it’s oldest to newest which is quite annoying. The search inside of playlists has also gone. Is ...

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No video when using earbuds

Does anyone know how to get video when using earbuds? I watch podcasts that have language I don't want my kids to hear like Joe rogan and 2 bears but when I use my earbuds it won't show video. Is there a setting to change or is this just a thing?

Visitor

Does anyone know how to get video when using earbuds? I watch podcasts that have language I don't want my kids to hear like Joe rogan and 2 bears but when I use my earbuds it won't show video. Is the...

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Not able to shuffle playlist from the start

Does anyone else find it annoying that when you start playing your playlist and you want it to be shuffled, it always plays the first song on that playlist. Why is there no option to shuffle from the start?

Visitor

Does anyone else find it annoying that when you start playing your playlist and you want it to be shuffled, it always plays the first song on that playlist. Why is there no option to shuffle from the...

223 Views

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