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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

3812 Views

0 replies

4 likes

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I am not able to login my Spotify with my number

Whenever I am trying to login Spotify on web or on other device , it's showing invalid number

Visitor

Whenever I am trying to login Spotify on web or on other device , it's showing invalid number 

176 Views

0 replies

0 likes

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Radio with less known tracks

I like the radio option very much. It would be nice if you can choose how close the radio follows your own play lists. At some time you may want to hear more tracks that you already have selected in play lists; most of the time I like to hear new tra...

Newbie

I like the radio option very much. It would be nice if you can choose how close the radio follows your own play lists. At some time you may want to hear more tracks that you already have selected in ...

143 Views

0 replies

0 likes

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Add a "dislike" button to stop certain songs from playing

Spotify is great in the sense that it has a "like" button next to every song to add it to a Liked Songs playlist and these songs and songs similar to them will play more often. A way to improve in this area would be to add a "dislike" button option. ...

Newbie

Spotify is great in the sense that it has a "like" button next to every song to add it to a Liked Songs playlist and these songs and songs similar to them will play more often. A way to improve in th...

427 Views

0 replies

1 likes

  • 427 Views
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Permanently Minimized Cover Art [Desktop App]

Hello! This is kinda just some feedback on a recent update, but I can't seem to find a specific place online for feedback, so I'm just going to post it here. Recently my Spotify updated and added a new "Now Playing" side panel option. I don't really ...

Newbie

Hello! This is kinda just some feedback on a recent update, but I can't seem to find a specific place online for feedback, so I'm just going to post it here.   Recently my Spotify updated and ...

237 Views

0 replies

1 likes

  • 237 Views
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Not able to login through my phone number

hey myself Arjumand. I've been using Spotify from my phone number since a year . I have a premium membership. But I did logout due to some reason. Now I'm not able to login to my account again because it's not taking my phone number. It's says to che...

Visitor

hey myself Arjumand. I've been using Spotify from my phone number since a year . I have a premium membership. But I did logout due to some reason. Now I'm not able to login to my account again becaus...

289 Views

0 replies

1 likes

  • 289 Views
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  • 1 likes

Problem

Trouble logging in using phone number

Visitor

Trouble logging in using phone number

145 Views

0 replies

0 likes

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Lyrics

Why am I not getting lyrics with my songs? Why do ads cut in when I am paying for premium? Why do they not have a direct link to get help? Why do I have to go to the community for help and can't get a hold of the people I pay for the app? Why does it...

Casual Listener

Why am I not getting lyrics with my songs? Why do ads cut in when I am paying for premium? Why do they not have a direct link to get help? Why do I have to go to the community for help and can't get ...

227 Views

0 replies

1 likes

  • 227 Views
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How to stop animated titles?

How to stop animated titles? They give me sensory overload that turn into migraines if I use the app to long, which keeps me from using the spotify app.

Regular

How to stop animated titles? They give me sensory overload that turn into migraines if I use the app to long, which keeps me from using the spotify app.

janie89

Regular

3500 Views

8 replies

3 likes

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Spotify Video on iOS

I’m currently on Spotify premium in Ghana and I’m unable to see videos or canvas in Spotify when playing a song or a podcast. I’m currently on the latest version of both Spotify and iOS. can anybody help…thanks

Newbie

I’m currently on Spotify premium in Ghana and I’m unable to see videos or canvas in Spotify when playing a song or a podcast. I’m currently on the latest version of both Spotify and iOS.  can a...

216 Views

0 replies

1 likes

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Search bar missing

I’m an premium user, and out of nowhere on many occasions. I have noticed that search bar in my liked songs is missing. I have tried dragging down to bring in the search bar, it doesn’t work

Visitor

I’m an premium user, and out of nowhere on many occasions. I have noticed that search bar in my liked songs is missing. I have tried dragging down to bring in the search bar, it doesn’t work 

247 Views

0 replies

0 likes

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Where to find all my mixtapes in the app?

Subject says all. Is there an overview where to find all mixtapes in an overview? In the ap there are always women suggestions but no overview.

Newbie

Subject says all. Is there an overview where to find all mixtapes in an overview? In the ap there are always women suggestions but no overview.

191 Views

0 replies

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spotify is way too clingy

I cancelled my spotify premium because i’m short on cash, with the intention of renewing it when I get paid. But it literally pops up asking me to stay a premium user EVERY TIME i use the app. not just when i’m starting the app either, like, every ti...

Regular

I cancelled my spotify premium because i’m short on cash, with the intention of renewing it when I get paid. But it literally pops up asking me to stay a premium user EVERY TIME i use the app. not ju...

248 Views

0 replies

2 likes

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Forward option

Why can't I forward the song or skip it? I have tried doing it many times but still not working.I restarted my device also logged in again still no result.Any facing same issue? Or anyone know the solution?

Visitor

Why can't I forward the song or skip it? I have tried doing it many times but still not working. I restarted my device also logged in again still no result. Any facing same issue? Or anyone know th...

168 Views

0 replies

1 likes

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Transfer Spotify for Artists Account

Hello everyone, i am new here. Lately i claimed my artist account with my old email and obviously out dated information for example back then i did not trust this platform to be able to treat my data in a safe way so i gave a date of birth around 190...

Casual Listener

Hello everyone, i am new here.   Lately i claimed my artist account with my old email and obviously out dated information for example back then i did not trust this platform to be able to trea...

407 Views

0 replies

1 likes

  • 407 Views
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New update(?)

Does anyone know why some people have the new update where you can see a Notification Center that shows who follows you or likes your playlists but some people don’t have this? Or does anyone know when this will be out for everyone

Newbie

Does anyone know why some people have the new update where you can see a Notification Center that shows who follows you or likes your playlists but some people don’t have this? Or does anyone know wh...

298 Views

0 replies

0 likes

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Who Hates This "Recently Heard Ad" Feature?

I have noticed this new feature pops up now and never goes away, no matter how many times I close out the app on my phone. It seems the intention of this feature is that maybe you muted the ads or was unable to click a link in time, but WHAT IF you a...

Roadie

I have noticed this new feature pops up now and never goes away, no matter how many times I close out the app on my phone. It seems the intention of this feature is that maybe you muted the ads or wa...

GCOX4242

Visitor

1589 Views

5 replies

0 likes

Annoying ads
Feature
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Content limits or Restrictions??? I can't add songs to folders.

I am getting so frustrated. Why does everything have to be such a big F'N production. My problem is simple. Spotify no longer allows me to add content, even though there isn't a limit on content you can add to your account. Whether or not there are l...

Regular

I am getting so frustrated. Why does everything have to be such a big F'N production. My problem is simple. Spotify no longer allows me to add content,  even though there isn't a limit on conten...

BEGordon13

Regular

327 Views

2 replies

0 likes

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  • 2 replies
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