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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 623 Views
  • 0 replies
  • 2 likes
  • 623 Views
  • 0 replies
  • 2 likes

Can't scrobble to lastfm

Don't know why and what's happening but again my scrobbles on lastfm are not being update due to some error on Spotify end. Fix this

  • Casual Listener
  • Don't know why and what's happening but again my scrobbles on lastfm are not being update due to some error on Spotify end. Fix this
  • hans-jürgen
  • Roadie
  • 267 Views
  • 2 replies
  • 2 likes
  • 267 Views
  • 2 replies
  • 2 likes

"Hey Spotify" Not Working.

"Hey Spotify" is no longer working when I am Bluetooth connected to my car. I say "Hey Spotify", and nothing happens. I have verified that Spotify DOES have microphone permission, and I have updated to the most recent version. Additionally, when usin...

  • Visitor
  • "Hey Spotify" is no longer working when I am Bluetooth connected to my car. I say "Hey Spotify", and nothing happens. I have verified that Spotify DOES have microphone permission, and I have updated ...
  • 288 Views
  • 0 replies
  • 2 likes
  • 288 Views
  • 0 replies
  • 2 likes

I Accidentally RSVP-ed

I got invited to my first "live audio experience" via email. It had a button on the bottom that said 'RSVP', and I clicked it, thinking I would get the choice of saying 'yes' or 'no' to being there. Apparently clicking that button confirms that you'r...

  • Visitor
  • I got invited to my first "live audio experience" via email. It had a button on the bottom that said 'RSVP', and I clicked it, thinking I would get the choice of saying 'yes' or 'no' to being there. ...
  • dinomight
  • Spotify Star
  • 966 Views
  • 2 replies
  • 1 likes
  • 966 Views
  • 2 replies
  • 1 likes

How do I remove the stupid "ROAD" "Let's go" button?

Hello folks. I have this confusing issue I can't seem to find any info on: How do I remove the stupid "ROAD" "Let's go" button? For some reason, I can't find anything about this either on Google or on Spotify support pages. Nobody in the whole world ...

  • Newbie
  • Hello folks. I have this confusing issue I can't seem to find any info on:   How do I remove the stupid "ROAD" "Let's go" button? For some reason, I can't find anything about this either on Go...
  • dinomight
  • Spotify Star
  • 225 Views
  • 1 replies
  • 1 likes
  • 225 Views
  • 1 replies
  • 1 likes

“Enhance Playlists” feedback

I really like the playlist enhancement feature in the Spotify app. One suggestion…. In the likes songs playlist, suggested tracks should not be included from genres like white noise. I listen to white noise while I sleep, and as a result, my enhanced...

  • Newbie
  • I really like the playlist enhancement feature in the Spotify app. One suggestion….   In the likes songs playlist, suggested tracks should not be included from genres like white noise.  ...
  • 149 Views
  • 0 replies
  • 2 likes
  • 149 Views
  • 0 replies
  • 2 likes

Cambridge MINX dos not work anymore with spotify connect

Cambridge MINX dos not work anymore with spotify connect, the mainx says "spotify not logged in" I must restart the router and then it works, for one time. Much irritating! Solution?

  • Casual Listener
  • Cambridge MINX dos not work anymore with spotify connect, the mainx says "spotify not logged in" I must restart the router and then it works, for one time. Much irritating! Solution?
  • edjepetjes1965
  • Casual Listener
  • 551 Views
  • 4 replies
  • 2 likes
  • 551 Views
  • 4 replies
  • 2 likes

Playlist

Spotify keeps adding songs to my playlist. I don’t want this- how can I keep my playlist the way I made it?

  • Casual Listener
  • Spotify keeps adding songs to my playlist. I don’t want this- how can I keep my playlist the way I made it?
  • Margin1223
  • Newbie
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Filtering our episodes of podcasts that have 1 or 2 mins left

Hi there, I'm listening to a podcast and, at the end of every episode, there is a credits section about 1 or 2 mins long that is repeated at the end of every episode. The problem is that Spotify is showing these as unfinished episodes and I can't fil...

  • Visitor
  • Hi there,    I'm listening to a podcast and, at the end of every episode, there is a credits section about 1 or 2 mins long that is repeated at the end of every episode.   The prob...
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

abonnemnet premium et impossible d'écouter sans réseau

Bonjour à tous,Nous avons un abonnement duo premium.Ma fille n'arrive pas à écouter de la musique si elle n'est pas sur le wifi ou sur la 4G. Comment faire ? J'ai aussi une autre question , le mode lecture aléatoire ne fonctionne pas, les musiques se...

  • Visitor
  • Bonjour à tous, Nous avons un abonnement duo premium. Ma fille n'arrive pas à écouter de la musique si elle n'est pas sur le wifi ou sur la 4G.  Comment faire ?  J'ai aussi une autre qu...
  • 122 Views
  • 0 replies
  • 1 likes
  • 122 Views
  • 0 replies
  • 1 likes

Same songs playing from favorites, even on shuffle

I play from my "liked songs", on shuffle, frequently. But lately, all I hear is the same songs in the same sequence, every time 8 start playing. It's getting tiresome and although I've been a premium member since the 9nset of Spotify, I'm thinking di...

  • Casual Listener
  • I play from my "liked songs", on shuffle, frequently. But lately, all I hear is the same songs in the same sequence, every time 8 start playing. It's getting tiresome and although I've been a premium...
  • Harpman59
  • Casual Listener
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Pa3 sound quality for Spotify Premium

Hola a todos. Quiero saber exactamente cual es la calidad de audio en kbps siendo usuario Premium que obtendré con mi Playstation3. La uso via cable multiconector con fichas rca a un amplificador analógico de excelente calidad. Me han dicho que el má...

  • Regular
  • Hola a todos. Quiero saber exactamente cual es la calidad de audio en kbps siendo usuario Premium que obtendré con mi Playstation3. La uso via cable multiconector con fichas rca a un amplificador ana...
  • 89 Views
  • 0 replies
  • 0 likes
  • 89 Views
  • 0 replies
  • 0 likes

Complicated

From personal experience i find the app complicated, it’s not the most user friendly. there are a few issues that really ruin the experience for me. One that i have found annoying is that looking at album songs. If I don’t have premium I am unable to...

  • Visitor
  • From personal experience i find the app complicated, it’s not the most user friendly.  there are a few issues that really ruin the experience for me. One that i have found annoying is that looki...
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
  • 0 replies
  • 0 likes

Spotify has removed Local Files

I had about 2000 or so local files, which up until last week were showing and playing fine on Spotify. Now when I go to the local files option, it doesn't display anything. Not even greyed out songs. I can't find these local files on my computer, but...

  • Casual Listener
  • I had about 2000 or so local files, which up until last week were showing and playing fine on Spotify.  Now when I go to the local files option, it doesn't display anything. Not even greyed out...
  • 1014 Views
  • 0 replies
  • 1 likes
  • 1014 Views
  • 0 replies
  • 1 likes

Friend says I should listen to a song/band/album

Check out this idea I had for that common moment when somebody recommends music to you - I truly think this would be useful and easy to implement feature. What do you think? https://community.spotify.com/t5/Idea-Submissions/Mobile-Playlists-Playlist-...

  • Casual Listener
  • Check out this idea I had for that common moment when somebody recommends music to you - I truly think this would be useful and easy to implement feature.  What do you think?  https://comm...
  • TheRealNeil
  • Casual Listener
  • 214 Views
  • 3 replies
  • 1 likes
  • 214 Views
  • 3 replies
  • 1 likes

Spotify free on SkyQ

I have Spotify free on SkyQ For the last three days when I go to Spotify first thing each day I get a black screen with a white square saying something went wrong with a green tab saying try again but this does not work. I have contacted sky and we t...

  • Newbie
  • I have Spotify free on SkyQ   For the last three days when I go to Spotify first thing each day I get a black screen with a white square saying something went wrong with a green tab saying try a...
  • 105 Views
  • 0 replies
  • 0 likes
  • 105 Views
  • 0 replies
  • 0 likes

Listening history: what was playing at exact date & time

Hey!Bit of a long shot, but is there any way I can find out what song was playing at an exact date & time?Through listening history I can see everything I played on the date, but I wondered if there's any way to beore specific?I'm trying to work out ...

  • Visitor
  • Hey! Bit of a long shot, but is there any way I can find out what song was playing at an exact date & time? Through listening history I can see everything I played on the date, but I wondered i...
  • 345 Views
  • 0 replies
  • 2 likes
  • 345 Views
  • 0 replies
  • 2 likes

Problem Spotify Connect

Hello Everybody Here's my Problem:I've connected my IPhone via Spotify Connect to my HEOS 5 and my Denon Receiver AVR-X1400H (both support the Connect Feature, and have done it in the Past)But everytime someone call me, the music quit and start playi...

  • Regular
  • Hello Everybody   Here's my Problem: I've connected my IPhone via Spotify Connect to my HEOS 5 and my Denon Receiver AVR-X1400H (both support the Connect Feature, and have done it in the Past...
  • flintan84
  • Casual Listener
  • 1158 Views
  • 8 replies
  • 0 likes
  • 1158 Views
  • 8 replies
  • 0 likes

Non-square artwork

Y'all can't lie to us anymore x)https://artists.spotify.com/help/article/cover-art-requirementsThis page says artwork needs to be square but look what I found : https://open.spotify.com/album/4e841RxorIoZIufX8v7p7E?si=XLj2DSWTRC-QdpsbzcM8Kw As you ca...

  • Newbie
  • Y'all can't lie to us anymore x) https://artists.spotify.com/help/article/cover-art-requirements This page says artwork needs to be square but look what I found :  https://open.spotify.com/al...
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Explicit filter needs to block search results as well

Hello Spotify Team,one of my kids has a Spotify account using our Family Premium. I turned on the explicit filter both on the website and in the app. Explicit content will not be played which is fine but search results don't seem to be affected. They...

  • Newbie
  • Hello Spotify Team, one of my kids has a Spotify account using our Family Premium. I turned on the explicit filter both on the website and in the app. Explicit content will not be played which is fi...
  • mydatamylife
  • Casual Listener
  • 316 Views
  • 3 replies
  • 2 likes
  • 316 Views
  • 3 replies
  • 2 likes

No Lyrics in Android app when connected to Onkyo TX RZ1100

Since a few weeks lyrics are not showing on my android app when I connect my Onkyo receiver using Spotify connect... Any ideas? Tried 2 different phones (s20+/s21+), is and apps are up2date...

  • Visitor
  • Since a few weeks lyrics are not showing on my android app when I connect my Onkyo receiver using Spotify connect...   Any ideas? Tried 2 different phones (s20+/s21+), is and apps are up2date....
  • 103 Views
  • 0 replies
  • 0 likes
  • 103 Views
  • 0 replies
  • 0 likes