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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
My husband and I don’t have separate Accts. If I’m listening he can’t and vise versa. Somehow I’m on both Accts. This is really frustrating.
My husband and I don’t have separate Accts. If I’m listening he can’t and vise versa. Somehow I’m on both Accts. This is really frustrating.
231 Views
0 replies
0 likes
Student plan supports only college or university students. As a highschooler I would like to get access to the student plan as well. Spotify has said that they made family plan for that, but for instance in my family I am the only one who's using spo...
Student plan supports only college or university students. As a highschooler I would like to get access to the student plan as well. Spotify has said that they made family plan for that, but for inst...
Gig Goer
319 Views
1 replies
1 likes
I just cant see the lyrics of any song, i tried reinstaling the app and logging out and in many times but it doesnt work so there is something with my account i think or something with the app i don’t know
I just cant see the lyrics of any song, i tried reinstaling the app and logging out and in many times but it doesnt work so there is something with my account i think or something with the app i don’...
295 Views
0 replies
0 likes
Hey.The feature in the following isn't working. How can I make it work?Happy for help!! ,李 https://newsroom.spotify.com/2021-02-25/how-to-sort-your-favorite-songs-with-spotifys-new-genre-and-mood-filters/
Hey. The feature in the following isn't working. How can I make it work? Happy for help!! ,😁⭐🧡 https://newsroom.spotify.com/2021-02-25/how-to-sort-your-favorite-songs-with-sp...
Newbie
435 Views
1 replies
0 likes
Friends are getting this message when I share my playlists with them. They've reloaded their apps but that does not fix the issue. Do you know what the issue might be?
Friends are getting this message when I share my playlists with them. They've reloaded their apps but that does not fix the issue. Do you know what the issue might be?
Roadie
3504 Views
1 replies
0 likes
Spotify was working fine until one day I tried to open it and it now gets stuck on the opening logo screen. I've done several reinstall with and without the sim card in, have enabled all permissions, and cleared all caches.I have a Samsung Galaxy S22...
Spotify was working fine until one day I tried to open it and it now gets stuck on the opening logo screen. I've done several reinstall with and without the sim card in, have enabled all permissions,...
Visitor
584 Views
2 replies
1 likes
I can't see my friends' listening activity. To solve this, I deleted the application and reinstalled it, but it did not work. I logged in from a different account and noticed that it appeared . Moreover, although the parts in the settings are correct...
I can't see my friends' listening activity. To solve this, I deleted the application and reinstalled it, but it did not work. I logged in from a different account and noticed that it appeared . Moreo...
Visitor
361 Views
1 replies
1 likes
My playlists never truly save anymore. Some songs in my playlist just don’t do anything when clicked. I have premium, I have space. The app hasn’t let me download properly for so long. Most of my downloaded songs only play when connected to the inter...
My playlists never truly save anymore. Some songs in my playlist just don’t do anything when clicked. I have premium, I have space. The app hasn’t let me download properly for so long. Most of my dow...
233 Views
0 replies
0 likes
I cancelled my subscription after nearly a decade because of podcasts being littered everywhere. I checked the app today and see no podcasts anywhere, which is good. And there's an offer of 3 months for $9.99. Did your company take the hint or are yo...
I cancelled my subscription after nearly a decade because of podcasts being littered everywhere. I checked the app today and see no podcasts anywhere, which is good. And there's an offer of 3 months ...
Gig Goer
274 Views
1 replies
0 likes
each time I use Spotify, the app (8.7.54 on ios) will play one song then won’t play the next one even if it’s downloaded or even open playlists that are downloaded so I have to fully close the app then reopen it after every song. I’ve tried restartin...
each time I use Spotify, the app (8.7.54 on ios) will play one song then won’t play the next one even if it’s downloaded or even open playlists that are downloaded so I have to fully close the app th...
Newbie
771 Views
5 replies
2 likes
I'm been using Spotify for at least five years, and I'm getting a general feeling that the songs included in Daily Mix and other Made for Me playlists have been becoming more and more predictable.As a result, there has been fewer and fewer surprises ...
I'm been using Spotify for at least five years, and I'm getting a general feeling that the songs included in Daily Mix and other Made for Me playlists have been becoming more and more predictable. A...
296 Views
0 replies
1 likes
My phone had a software update and now the progress bar is missing from the notification panel. I can skip songs, play and pause from the panel, but I can't control the progress of the song because that bar is missing
My phone had a software update and now the progress bar is missing from the notification panel. I can skip songs, play and pause from the panel, but I can't control the progress of the song because t...
337 Views
0 replies
0 likes
Hi, i heard that it’s possible to sort by music category in the library in other country. When do you plan launching it in Canada? It would be such a nice feature to add. Ex: i only want to listen music in my library. thanks,
Hi, i heard that it’s possible to sort by music category in the library in other country. When do you plan launching it in Canada? It would be such a nice feature to add. Ex: i only want to ...
227 Views
0 replies
0 likes
there is a long standing KNOWN ISSUE of podcasts not paying on Alexa devices has been going ignored by Spotify since 2018 according to their own community board posts. the most recent megathread regarding this issue has been marked as "SOLVED" when t...
there is a long standing KNOWN ISSUE of podcasts not paying on Alexa devices has been going ignored by Spotify since 2018 according to their own community board posts. the most recen...
Music Fan
1281 Views
7 replies
1 likes
It has now been 28 days since I last heard back from Spotify about an issue I reported three months ago. It has been a week and no one has answered my refund request. It has been two weeks and no one has answered my GDPR request. So if anyone has any...
It has now been 28 days since I last heard back from Spotify about an issue I reported three months ago. It has been a week and no one has answered my refund request. It has been two weeks and no one...
274 Views
0 replies
1 likes
Hi This is a really frustrating problem. Spotify won't play on Sonos when commanded through Alexa. It says Spotify is offline. I have tried every single solution that has been given on chat forums but nothing works. Could you please let me know how I...
Hi This is a really frustrating problem. Spotify won't play on Sonos when commanded through Alexa. It says Spotify is offline. I have tried every single solution that has been given on chat ...
350 Views
0 replies
0 likes
Hey, there I have been getting this error for a while now [2022-01-25 08:01:57.223 +0000] ERROR (Cluster #0): getaddrinfo ENOTFOUND accounts.spotify.comservice-bot3-1 | err: {service-bot3-1 | "type": "Error",service-bot3-1 | "message": "getaddrinfo E...
Hey, there I have been getting this error for a while now [2022-01-25 08:01:57.223 +0000] ERROR (Cluster #0): getaddrinfo ENOTFOUND accounts.spotify.com service-bot3-1 | err: { service-bot...
Newbie
547 Views
1 replies
0 likes
Right clicking doesnt work on phones and even if it did The application does not allow me to copy my liked songs as a playlist even though it is a playlist... what gives oversight? Missing account feature, retired application feature ? What is it? Im...
Right clicking doesnt work on phones and even if it did The application does not allow me to copy my liked songs as a playlist even though it is a playlist... what gives oversight? Missing account fe...
203 Views
0 replies
0 likes
I have my friends daily mix loved and it was automatically added to my library. Since it is a daily mix, do the songs change on my end everyday as well? Even if the daily mix in not mine and says MADE FOR (name of person) ?
I have my friends daily mix loved and it was automatically added to my library. Since it is a daily mix, do the songs change on my end everyday as well? Even if the daily mix in not mine and says MAD...
Roadie
292 Views
1 replies
0 likes
I’ve searched the entire app and this entire website. Is it out yet? Can we get a status update if it isn’t? A lot of people wanted this Spotify… where is it?
I’ve searched the entire app and this entire website. Is it out yet? Can we get a status update if it isn’t? A lot of people wanted this Spotify… where is it?
Gig Goer
559 Views
1 replies
3 likes
