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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Community Manager
  • Community Manager
  • 450 Views
  • 0 replies
  • 2 likes
  • 450 Views
  • 0 replies
  • 2 likes

Solved!! Songs skip random with Spotify Connect & Marantz

Hi, with my Marantz SR5015 (lastest FW inkl. Spotify) songs are skipping randomly after a few minutes (no real pattern but oftentimes) while playing them over Spotify Connect. No matter which client (iOs/MacOS/with wifi/with cable/router reboot) is s...

  • Casual Listener
  • Hi,   with my Marantz SR5015 (lastest FW inkl. Spotify) songs are skipping randomly after a few minutes (no real pattern but oftentimes) while playing them over Spotify Connect. No matter whic...
  • 3unv0m_-da0we
  • Casual Listener
  • 731 Views
  • 5 replies
  • 2 likes
  • 731 Views
  • 5 replies
  • 2 likes

Filter Liked Songs Only by Mood, Not Genre

How to filter liked songs only by mood, not genre? Not interested in genres, just moods.

  • Newbie
  • How to filter liked songs only by mood, not genre? Not interested in genres, just moods.
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Donloads

Hi I have Spotify premium but now when ever I try to install or download any songs on my device it says device limit reached.does anyone know how to fix it

  • Visitor
  • Hi I have Spotify premium but now when ever I try to install or download any songs on my device it says device limit reached.does anyone know how to fix it  
  • nichtdefiniert
  • Casual Listener
  • 160 Views
  • 3 replies
  • 1 likes
  • 160 Views
  • 3 replies
  • 1 likes

Is there a way to change the the types of ads?

Hello, I have a free account. I don’t use Spotify enough to justify a subscription currently. I used to get a variety of ad content, but lately every single ad is for Noom. I have an eating disorder and I can’t be listening to weight loss ads constan...

  • Visitor
  • Hello,   I have a free account. I don’t use Spotify enough to justify a subscription currently. I used to get a variety of ad content, but lately every single ad is for Noom. I have an eating ...
  • 401 Views
  • 0 replies
  • 0 likes
  • 401 Views
  • 0 replies
  • 0 likes

No Podcasts!

So I bought the premium a while ago in Pakistan and was immediately disappointed to see that there were no podcasts available here whatsoever. I thought that as spotify just released over here, I'm gonna wait around for the feature to be added. ITS B...

  • Newbie
  • So I bought the premium a while ago in Pakistan and was immediately disappointed to see that there were no podcasts available here whatsoever. I thought that as spotify just released over here, I'm g...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

Devices

Hey, i just logged in my Spotify on my nee device and it says delete the downloads on the other device to listen offline.now i don't have my old phone because i sold it and i also formatted it before giving it away.(yess I didn't sign out just format...

  • Visitor
  • Hey, i just logged in my Spotify on my nee device and it says delete the downloads on the other device to listen offline.now i don't have my old phone because i sold it and i also formatted it before...
  • 195 Views
  • 0 replies
  • 1 likes
  • 195 Views
  • 0 replies
  • 1 likes

Taking playlists to premium.

I am thinking of moving to Premium but I have created some playlists comprising about 900 songs altogether. If I take up Premium, will I be able to download these playlists so I can listen to the music off-line, or will I need to go thru all the song...

  • Visitor
  • I am thinking of moving to Premium but I have created some playlists comprising about 900 songs altogether.  If I take up Premium, will I be able to download these playlists so I can listen to ...
  • JennNicole96
  • Casual Listener
  • 126 Views
  • 1 replies
  • 1 likes
  • 126 Views
  • 1 replies
  • 1 likes

Talking to spotify

Before I changed phones I could ask Google to open spotify the ask spotify to play something and now that I have a different phone I can't do that how do I set it up to do that again?

  • Visitor
  • Before I changed phones I could ask Google to open spotify the ask spotify to play something and now that I have a different phone I can't do that how do I set it up to do that again?
  • 94 Views
  • 0 replies
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  • 94 Views
  • 0 replies
  • 0 likes

Voice Button Gone

Please bring it back!

  • Visitor
  • Please bring it back!
  • Lenny008
  • Visitor
  • 383 Views
  • 3 replies
  • 4 likes
  • 383 Views
  • 3 replies
  • 4 likes

Songwriters and Publishers: Four Essential Tools to Understand and Promote Your Work

Find out how Songwriter Pages, Noteable, Spotify for Publishing, and Written By Playlists enable songwriters, producers, and publishers to make the most of their music on Spotify. There would be no music business if there were no songwriters, and pub...

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  • Roadie
  •   Find out how Songwriter Pages, Noteable, Spotify for Publishing, and Written By Playlists enable songwriters, producers, and publishers to make the most of their music on Spotify.   Th...
  • 356 Views
  • 0 replies
  • 2 likes
  • 356 Views
  • 0 replies
  • 2 likes

Can’t access Hulu

I have Premium for Students and that comes with Hulu, when I go to services it tells me I’m already using Hulu, so I click on it and it sends me there but I have to login. Using my Spotify login, it asks me to resubscribe and there is no free Hulu op...

  • Visitor
  • I have Premium for Students and that comes with Hulu, when I go to services it tells me I’m already using Hulu, so I click on it and it sends me there but I have to login. Using my Spotify login, it ...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Customer Support

Current stats are:3 months since I reported an issue with payments 1 month since I've gotten a response through Spotify's Facebook support2 weeks since they asked me to message them through twitter and still no response2 weeks since response through ...

  • Visitor
  • Current stats are: 3 months since I reported an issue with payments  1 month since I've gotten a response through Spotify's Facebook support 2 weeks since they asked me to message them throu...
  • user-removed
  • Not applicable
  • 198 Views
  • 1 replies
  • 0 likes
  • service
    Subscriptions
    support
  • 198 Views
  • 1 replies
  • 0 likes

VOICE BUTTON GONE AND CUST SRVC AWOL

Hello - earth to Spotify. When you mess with a key feature and risk driving hazards, you need to do more than create a forum! This is not a substitute for actual customer service.

  • Casual Listener
  • Hello - earth to Spotify. When you mess with a key feature and risk driving hazards, you need to do more than create a forum!  This is not a substitute for actual customer service.
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

My 8hour playlist keeps playing the same songs over and over?

Not sure if anyone else experiences this but I find that my playlist keeps rotating the same songs? I have 8 hours worth of music in the list and yet only about 10 of the same songs keep rotating sometimes the same song twice? Hope their is affix for...

  • Visitor
  • Not sure if anyone else experiences this but I find that my playlist keeps rotating the same songs? I have 8 hours worth of music in the list and yet only about 10 of the same songs keep rotating som...
  • mikeherbosa
  • Regular
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Whats wrong with Spotify's Music sorting?

The latest update or whenever they did the update sucks so much that I don't know why I have to go into every single album of the artist I want to put in my playlist when I want to add all the songs from that artist!!!! We used to be able to do that....

  • Regular
  • The latest update or whenever they did the update sucks so much that I don't know why I have to go into every single album of the artist I want to put in my playlist when I want to add all the songs ...
  • 107 Views
  • 0 replies
  • 1 likes
  • 107 Views
  • 0 replies
  • 1 likes

Musica se pausa al conectar a bocina Bose

Hola Soy usuario premium. Hace una semana, al conectar ya sea desde telefono android o Lap top, a la bocina SoundTouch de Bose, la musica se pausa y ya no funciona "play", tanto desde celular, lap top, e incluso el control propio de la bocina.Solo vo...

  • Newbie
  • Hola   Soy usuario premium. Hace una semana, al conectar ya sea desde telefono android o Lap top, a la bocina SoundTouch de Bose, la musica se pausa y ya no funciona "play", tanto desde celula...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

Favorite/ Recent Listened Podcasts Section Missing from App Homescreen (Android ver. 8.6.82.1113)

Hello,Travel a lot in the car for work and so listen to a lot of podcasts. On Monday (8/1/2022, I believe) my favorite/ recently listened podcasts section disappeared from the top of my Android app homescreen. My top 6 or 8 podcasts and my current ep...

  • Visitor
  • Hello, Travel a lot in the car for work and so listen to a lot of podcasts.  On Monday (8/1/2022, I believe) my favorite/ recently listened podcasts section disappeared from the top of my Andro...
  • 92 Views
  • 0 replies
  • 0 likes
  • 92 Views
  • 0 replies
  • 0 likes

Pagamento

Sou estudante na faculdade estratego, porém é uma faculdade EAD, e não estou conseguindo fazer meu cadastro como aluna no Spotify.

  • Visitor
  • Sou estudante na faculdade estratego, porém é uma faculdade EAD, e não estou conseguindo fazer meu cadastro como aluna no Spotify.
  • 93 Views
  • 0 replies
  • 0 likes
  • 93 Views
  • 0 replies
  • 0 likes