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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 3144 Views
  • 0 replies
  • 4 likes
  • 3144 Views
  • 0 replies
  • 4 likes

Cannot play whole albums or playlists anymore

Since some time I cannot play whole albums ore playlists anymore. Spotify plays only the first song of an album or playlist and then switches to some number I did not choose and that is not in the album or playlist. Also Add to waitinglist does not w...

  • Newbie
  • Since some time I cannot play whole albums ore playlists anymore. Spotify plays only the first song of an album or playlist and then switches to some number I did not choose and that is not in the al...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Playlist reshuffle everytime I switch devices

My playlists get reshuffled every time I switch between the mobile app and the web player through a day. I like to listen to different song in a day so it is very annoying that it keeps reshuffle and play songs I have already heard.

  • Newbie
  • My playlists get reshuffled every time I switch between the mobile app and the web player through a day. I like to listen to different song in a day so it is very annoying that it keeps reshuffle and...
  • DadOfSeven
  • Music Fan
  • 427 Views
  • 2 replies
  • 4 likes
  • App & Features
  • 427 Views
  • 2 replies
  • 4 likes

Hello ửolasdfasdAtlas

You are then required to define a window.onSpotifyWebPlaybackSDKReady method immediately. This will be executed once the Web Playback SDK has successfully loaded and the Spotify.Player is available to load the SDK. Playing a Spotify URIThe Web Playb...

  • Casual Listener
  • <script src="https://sdk.scdn.co/spotify-player.js"></script> You are then required to define a window.onSpotifyWebPlaybackSDKReady method immediately. This will be executed...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Spotify Search Algorithm Bizarre Results

The other day I was searching for Burn, one of the greatest and most iconic rock songs of all time, in an equally great album of the same name, by one of the most famous bands of all time, Deep Purple. Now, ordinarily, the search function seems to be...

  • Music Fan
  • The other day I was searching for Burn, one of the greatest and most iconic rock songs of all time, in an equally great album of the same name, by one of the most famous bands of all time, ...
  • 560 Views
  • 0 replies
  • 0 likes
  • 560 Views
  • 0 replies
  • 0 likes

The Dynamics of Exploration on Spotify

“Variety is the spice of life”, as the saying attributed to poet William Cowper goes. People crave heterogeneity and avoid boredom across all aspects of their online experiences. As services that provide vast amounts of content for user consumption, ...

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  • Roadie
  •   “Variety is the spice of life”, as the saying attributed to poet William Cowper goes. People crave heterogeneity and avoid boredom across all aspects of their online experiences. As services ...
  • 360 Views
  • 0 replies
  • 1 likes
  • 360 Views
  • 0 replies
  • 1 likes

Genre filters not available

Why are genre and mood filter in the playlist Liked songs, not available in non english speaking countries?

  • Visitor
  • Why are genre and mood filter in the playlist Liked songs, not available in non english speaking countries?
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Spotify Broke after using Tidal on MQA

As the title says, i linked my DAC to Tidal to try the MQA thing and now spotify will absolutely REFUSE to play anything. Reinstalling didn't help either.

  • Newbie
  • As the title says, i linked my DAC to Tidal to try the MQA thing and now spotify will absolutely REFUSE to play anything. Reinstalling didn't help either.
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Hidden song can’t be retrieved

Hey, I accidentally hid a song and even if I press ‚no longer hide this song‘, it still remains hidden and can’t be played. Is this a bug from the app? It doesn’t work on my phone (Apple) and on my tablet (Android). Can you please fix this?

  • Visitor
  • Hey, I accidentally hid a song and even if I press ‚no longer hide this song‘, it still remains hidden and can’t be played. Is this a bug from the app? It doesn’t work on my phone (Apple) and on my t...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

spotify canvas

i was looking to understand why certain regions dont have the canvas feature on spotify. Apple music doe in every region, why doesnt spotify??

  • Casual Listener
  • i was looking to understand why certain regions dont have the canvas feature on spotify. Apple music doe in every region, why doesnt spotify??
  • 287 Views
  • 0 replies
  • 0 likes
  • Canvas
  • 287 Views
  • 0 replies
  • 0 likes

Play next and play after

Play next and play after options be included.

  • Newbie
  • Play next and play after options be included.
  • 166 Views
  • 0 replies
  • 1 likes
  • 166 Views
  • 0 replies
  • 1 likes

Spotify removes name and image from my public list

Hi,It's the second time that on one public list they remove the image and name of it. They send me an email with this:**Hello,We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spoti...

  • Casual Listener
  • Hi, It's the second time that on one public list they remove the image and name of it. They send me an email with this: ** Hello, We have found the following content to be in violation of our con...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

How to ask a podcasted to add live captions (subtitles) to his Podcast?

I want to send a message to the owner of "The Nietzsche Podcast - Untimely Reflections", to ask him enable and add live captions (subtitles ).

  • Visitor
  • I want to send a message to the owner of "The Nietzsche Podcast - Untimely Reflections", to ask him enable and add live captions (subtitles ).
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Shortcuts

Hey Alex here, If I want to skip a song I open Spotify. This annoys me as it distracts me while I am gaming or working on projects. Is it possible to attach a button to a certain action. If so? Please help me out how I do that. Thank you!-Alex

  • Visitor
  • Hey Alex here,   If I want to skip a song I open Spotify. This annoys me as it distracts me while I am gaming or working on projects. Is it possible to attach a button to a certain action. If ...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Playlists not showing full description

I use the iOS Spotify all for the my iPhone 13 mini. I like to use the zoomed layout on the iPhone as opposed to the normal layout. When using the Spotify app, I noticed that the description for the playlists is not fully visible, there’s also no “mo...

  • Visitor
  • I use the iOS Spotify all for the my iPhone 13 mini. I like to use the zoomed layout on the iPhone as opposed to the normal layout. When using the Spotify app, I noticed that the description for the ...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Premium account query

I made a payment for Premium account however it's still not reflecting in the app. Moreover I never received any receipt from Spotify but the amount has been deducted from my account.

  • Visitor
  • I made a payment for Premium account however it's still not reflecting in the app. Moreover I never received any receipt from Spotify but the amount has been deducted from my account.
  • 180 Views
  • 0 replies
  • 1 likes
  • 180 Views
  • 0 replies
  • 1 likes

play on device no longer works for Bose speaker and Audiocast devices

Hi guysi am stuck with a problem here: as of today, i can't stream spotify any longer to my bose speaker and my audiocast devices. it still works on my chromecast devices. other apps like tune-in can stream just fine to the affected devices. i found ...

  • Newbie
  • Hi guys i am stuck with a problem here: as of today, i can't stream spotify any longer to my bose speaker and my audiocast devices. it still works on my chromecast devices.  other apps like tu...
  • Mellope
  • Roadie
  • 529 Views
  • 1 replies
  • 0 likes
  • 529 Views
  • 1 replies
  • 0 likes

Erro na conta

Recentemente me mudei para a Europa quando entrei no meu Spotify foi desconectado por não está mais no meu país de origem Brazil então fui nas configurações e alterei quando conectei novamente na minha conta todas as minhas playlist sumiram da biblio...

  • Visitor
  • Recentemente me mudei para a Europa quando entrei no meu Spotify foi desconectado por não está mais no meu país de origem Brazil então fui nas configurações e alterei quando conectei novamente na min...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
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Free plan is only good for a little

I have had this app for a while because it was the only app that i could find all the songs i wantedTo play.i have had this app for probly 5 weeks no complaints.All the sudden my playlist does not allow me to pick my song Specifically and then when i...

  • Visitor
  • I have had this app for a while because it was the only app that i could find all the songs i wanted To play.i have had this app for probly 5 weeks no complaints. All the sudden my playlist  d...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

premium with Hulu

I have the premium plan, but I can't Hulu to work? How do I link Hulu to my TV?

  • Visitor
  • I have the premium plan, but I can't Hulu to work? How do I link Hulu to my TV?  
  • Alohapixie
  • Visitor
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes