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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

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Music doesn't load jjjjj

I started to have this issue about 5 days ago; the reproductions stops after I listen 3 songs, and it's stops loading music.I've tried to uninstall the app, logging out and logging in again and nothing. And the app is updated.I don't know what's goin...

Visitor

I started to have this issue about 5 days ago; the reproductions stops after I listen 3 songs, and it's stops loading music. I've tried to uninstall the app, logging out and logging in again and not...

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I'm unable to use the app on my phone, but it works just fine on all other devices

Ok, so about a week ago I noticed that I was unable to play music on my phone (on spotify). I tested it on one of my friend's phones, and it worked there. I then tested it on my laptop. Still worked. On my phone, no songs, podcasts, ect seem to work....

Newbie

Ok, so about a week ago I noticed that I was unable to play music on my phone (on spotify). I tested it on one of my friend's phones, and it worked there. I then tested it on my laptop. Still worked....

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Google Home

Spotify is not recognizing Google speakers.

Casual Listener

Spotify is not recognizing Google speakers.

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Like on spotify playlist

Hey, I am so curious who likes my playlist, and I just wondering if you guys can make us see who likes our playlist? Thanks ! Hope you guys do it !

Casual Listener

Hey, I am so curious who likes my playlist, and I just wondering if you guys can make us see who likes our playlist? Thanks ! Hope you guys do it !  

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Pioneer AVH-X3800DAB will not connect to Spotify using the Spotify banner.

Pioneer Australia identified that Spotify were researching this problem. For 4 years I had no problem connecting with Spotify under the head units Spotify banner. I now have to use the bluetooth banner to access Spotify albeit with limited functional...

Newbie

Pioneer Australia identified that Spotify were researching this problem. For 4 years I had no problem connecting with Spotify under the head units Spotify banner. I now have to use the bluetooth bann...

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Spotify dropping airpods when running

Every time I run and the mile time announces , Spotify disconnects my air pods and I have to reconnect every time. How can I stop it from disconnecting?

Visitor

Every time I run and the mile time announces , Spotify disconnects my air pods and I have to reconnect every time. How can I stop it from disconnecting? 

167 Views

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La fecha de actualización de los podcast no es correcta

Buenas a todos. En la app de Android, dentro de "tu biblioteca", en la pestaña "podcast y programas", si los ordeno por "actualizado recientemente", la fecha de actualización de los podcast no es correcta en muchos de ellos. Es hasta varios meses más...

Visitor

Buenas a todos.  En la app de Android, dentro de "tu biblioteca", en la pestaña "podcast y programas", si los ordeno por "actualizado recientemente", la fecha de actualización de los podcast no...

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Heardle - No global scores/Didn’t accept title

This morning I had the correct song from go. It didn’t populate when I typed it in and it didn’t accept it when I tried anyway. It made me go through until the first big sound bite and then it accepted it after entering Artist with song title. AND… s...

Casual Listener

This morning I had the correct song from go. It didn’t populate when I typed it in and it didn’t accept it when I tried anyway. It made me go through until the first big sound bite and then it accept...

245 Views

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I cancelled my premium plan after 4 loyal years

I just did the last thing I thought I’d ever do cancel my Spotify premium plan. I’ve had Spotify premium for 4 years never even thought of canceling it it was an essential item. Today I realized what I was missing out with Spotify Hi-Fi quality audio...

Newbie

I just did the last thing I thought I’d ever do cancel my Spotify premium plan. I’ve had Spotify premium for 4 years never even thought of canceling it it was an essential item. Today I realized what...

rul-be

Casual Listener

684 Views

3 replies

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Falla en reproducción

Me empezó a fallar spotify, me reproduce 2 temas y se pausa, y de ahí muere. Tengo versión premium dúo. Tengo datos, tengo WiFi, probé borrando el cache, desistale y volví a instalar varias veces. Y la falla sigue. Espero que me puedan ayudar.

Visitor

Me empezó a fallar spotify, me reproduce 2 temas y se pausa, y de ahí muere. Tengo versión premium dúo. Tengo datos, tengo WiFi, probé borrando el cache, desistale y volví a instalar varias veces. Y ...

Polillapoli

Visitor

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2 replies

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Liked songs shuffling issues

I am now bothered enough to post any query for the first time. Sometimes I wish to choose a specific song in my Liked Songs playlist. Somehow after the song ends, it goes into a radio channel of that song which I don't want to but would rather it con...

Newbie

I am now bothered enough to post any query for the first time. Sometimes I wish to choose a specific song in my Liked Songs playlist. Somehow after the song ends, it goes into a radio channel of that...

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Spotify Masterclass

  AUGUST 09, 2022Learn about Spotify’s online recording studio, Soundtrap, which enables artists, songwriters, and producers to create and record ideas whenever inspiration strikes. Hear from Snow Tha Product and Fabian Mazur, two artists collaborati...

Roadie

    AUGUST 09, 2022 Learn about Spotify’s online recording studio, Soundtrap, which enables artists, songwriters, and producers to create and record ideas whenever inspiration strikes. &nbsp...

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Auto Adjust quality bit rate

I am hoping a Spotify employee can provide an answer. For automatic the app states the rate is adjusted if network connections are weak. I cannot find where the behavior of this setting is fully described. My question is does the application select t...

Newbie

I am hoping a Spotify employee can provide an answer. For automatic the app states the rate is adjusted if network connections are weak. I cannot find where the behavior of this setting is fully desc...

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Android music not streaming

My music is not streaming although Internet connection is good. I have reinstalled the application, cleared cache, etc.

Visitor

My music is not streaming although Internet connection is good. I have reinstalled the application, cleared cache, etc.

Kla1r_

Newbie

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I can’t join to Family plan

My sister sent me an invite to family plan she bought, everybody joined without any problems but i can’t, is written “a problem occurred, try again later”. I tried to use different devices and incognito mode and it’s still problem. I’m sure that i’m ...

Newbie

My sister sent me an invite to family plan she bought, everybody joined without any problems but i can’t, is written “a problem occurred, try again later”. I tried to use different devices and incogn...

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Ads in Premium

I listen to a selection of podcasts every week. I've had Premium for just over a year, and now I'm getting unskippable ad reads embedded in the podcasts. I'm not talking about the live reads from the hosts from their sponsors, I'm talking about LOCAL...

Newbie

I listen to a selection of podcasts every week. I've had Premium for just over a year, and now I'm getting unskippable ad reads embedded in the podcasts. I'm not talking about the live reads from the...

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Sorting Albums

I have maybe 200 albums. Most classic but many folk etc. I have been told by Support that there is no way to make categories and put my albums in them. I would like a category for Classical and subcategories for Strings, Woodwinds, Keyboard or Mozart...

Regular

I have maybe 200 albums. Most classic but many folk etc. I have been told by Support  that there is no way to make categories and put my albums in them. I would like a category for Classical and...

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Temporary absent from uk. Will my account reactivate on return

I am temporarily away from uk which.is my base. Will my account resurrect on my return in 2 months with all my limed songs?

Visitor

I am temporarily away from uk which.is my base. Will my account resurrect on my return in 2 months with all my limed songs?

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