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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1398 Views
  • 0 replies
  • 2 likes
  • 1398 Views
  • 0 replies
  • 2 likes

Unable to play songs by genre from the Liked list

I have a Droid and in my liked Playlist I can select the genre of music I want to play like Chill, Rap, R&B, etc. It's a cool feature to have when you just want to play what you already have without playing songs you're not in the mood to hear. But o...

  • Visitor
  • I have a Droid and in my liked Playlist I can select the genre of music I want to play like Chill, Rap, R&B, etc. It's a cool feature to have when  you just want to play what you already hav...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Can't control Audio Quality settings on mobile

The audio quality settings are greyed out. I don't have data saver turned on.

  • Casual Listener
  • The audio quality settings are greyed out.  I don't have data saver turned on.
  • cccccory
  • Casual Listener
  • 165 Views
  • 1 replies
  • 1 likes
  • 165 Views
  • 1 replies
  • 1 likes

ATTIVAZIONE SPOTIFY PREMIUM

DOPO QUANTO TEMPO DALL'ATTIVAZIONE E' DISPONIBILE SPOTIFY PREMIUM? 

  • Visitor
  • DOPO QUANTO TEMPO DALL'ATTIVAZIONE E' DISPONIBILE SPOTIFY PREMIUM? 
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Spotify on Roku is only 256kbs?

I thought it was 320kbs before. When did this get reduced? If there's a way to change it back, let me know. Otherwise i'm gonna go with another streaming service next month thanks.

  • Visitor
  • I thought it was 320kbs before. When did this get reduced? If there's a way to change it back, let me know. Otherwise i'm gonna go with another streaming service next month thanks.
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Spotify playback controls occasionally go missing

Recently my spotify playback controls go missing. If I Select a song, it will play, but I can't pause or seek through the track, etc. Also, playback will just stop after ten minutes or so. Force stopping the app temporarily fixes the issue. This is o...

  • Newbie
  • Recently my spotify playback controls go missing. If I Select a song, it will play, but I can't pause or seek through the track, etc. Also, playback will just stop after ten minutes or so. Force stop...
  • michaell
  • Casual Listener
  • 289 Views
  • 2 replies
  • 2 likes
  • 289 Views
  • 2 replies
  • 2 likes

Too many ads

I can only listen to about three songs before the ads start again and this is like three ads at a time.. Why am i listening The same amount of ads as music?

  • Newbie
  • I can only listen to about three songs before the ads start again and this is like three ads at a time.. Why am i listening The same amount of ads as music😭?
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Why is my playlist image is so tiny?

I want people to see the playlist images I create. But they are too small. Specifically how do I save my file prior to uploading to achieve maximum viewage? Jpg? File size? Pixel dimensions? Anything else?

  • Newbie
  • I want people to see the playlist images I create. But they are too small. Specifically how do I save my file prior to uploading to achieve maximum viewage? Jpg? File size? Pixel dimensions? Anything...
  • 207 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 207 Views
  • 0 replies
  • 0 likes

Android Auto and CarThing

Car Thing requires it be plugged in to the auxiliary power outlet, BUT if I do that my phone automatically boots up Andoid Auto (which runs on google and controls all spotify,maps,calls,etc) and takes over my car screen. Android Auto is the only way ...

  • Visitor
  • Car Thing requires it be plugged in to the auxiliary power outlet, BUT if I do that my phone automatically boots up Andoid Auto (which runs on google and controls all spotify,maps,calls,etc) and take...
  • 537 Views
  • 0 replies
  • 0 likes
  • 537 Views
  • 0 replies
  • 0 likes

Opt out of cluttery "Read more about subject" message

I think we should have a way to opt out of the rather patronizing "read more about x" banner that covers the podcast-interface, for any podcast that discusses the cv-flu.This should be possible yes? I am just as capable as everybody else to make my o...

  • Casual Listener
  • I think we should have a way to opt out of the rather patronizing "read more about x" banner that covers the podcast-interface, for any podcast that discusses the cv-flu. This should be possible...
  • alexanderpalmgren
  • Casual Listener
  • 128 Views
  • 1 replies
  • 1 likes
  • 128 Views
  • 1 replies
  • 1 likes

Implement the "In The Spotlight" Feature.

The feature (which seems to be sporadically appearing) where users can view short video clips over songs and can swipe up to change songs should be implemented. Additionally, the tags you could choose to click into help tremendously in discovering ne...

  • Casual Listener
  • The feature (which seems to be sporadically appearing) where users can view short video clips over songs and can swipe up to change songs should be implemented. Additionally, the tags you could choos...
  • 1877 Views
  • 0 replies
  • 10 likes
  • 1877 Views
  • 0 replies
  • 10 likes

Crossfade

Has anyone any idea if when joining 3 amazon alexas together and playing Spotify throught them, why does the crossfade not work Thanks

  • Casual Listener
  • Has anyone any idea if when joining 3 amazon alexas together and playing Spotify throught them, why does the crossfade not work  Thanks
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Spotify ne se lance plus sur mon téléphone [ANDROID]

Bonjour à tous, J'ai reçu un message m'indiquant que Spotify suspectait une activité suspecte sur mon compte. Depuis impossible de lancer Spotify sur mon téléphone, l'application rester bloqué sur le fond noir avec le logo de Spotify. Je peux parfait...

  • Visitor
  • Bonjour à tous,   J'ai reçu un message m'indiquant que Spotify suspectait une activité suspecte sur mon compte.   Depuis impossible de lancer Spotify sur mon téléphone, l'application re...
  • 156 Views
  • 0 replies
  • 1 likes
  • 156 Views
  • 0 replies
  • 1 likes

Gapless

Can anyone help please why doesn't gapless playback work when I play through my alexa

  • Casual Listener
  • Can anyone help please why doesn't gapless playback work when I play through my alexa 
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes

Help

Je suis débutante et j écoute souvent de la meditation avant quand je lançais le titre de mediratio qui dure assez longtemps j avais la possibilité de le mettre sur pause de programmer la retraite à la fin de l.episode maintenant je n ai plus cette p...

  • Visitor
  • Je suis débutante et j écoute souvent de la meditation avant quand je lançais le titre de mediratio qui dure assez longtemps j avais la possibilité de le mettre sur pause de programmer la retraite à ...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Personalized Playlist Only I Have?

I have this personalized playlist made by Spotify that analyzes what I listen to at what time on what day and makes a playlist for me according to that data. For instance, it would say something like "Since you listen to feel good indie in the evenin...

  • Visitor
  • I have this personalized playlist made by Spotify that analyzes what I listen to at what time on what day and makes a playlist for me according to that data. For instance, it would say something like...
  • dylana444
  • Visitor
  • 317 Views
  • 1 replies
  • 2 likes
  • 317 Views
  • 1 replies
  • 2 likes

Always starts up in repeat

Every time I start playing Spotify, regardless of if the app stays open or not, it starts up in repeat album/playlist. I have auto play turned on, so I’d prefer to have it play songs related to what I’m listening to after the album/playlist is over. ...

  • Visitor
  • Every time I start playing Spotify, regardless of if the app stays open or not, it starts up in repeat album/playlist. I have auto play turned on, so I’d prefer to have it play songs related to what ...
  • 145 Views
  • 0 replies
  • 1 likes
  • 145 Views
  • 0 replies
  • 1 likes

Now playing

Occasionally spotify will randomly play really great songs but I cannot find a playlist they come from. Any idea/clues?

  • Newbie
  • Occasionally spotify will randomly play really great songs but I cannot find a playlist they come from. Any idea/clues?
  • 142 Views
  • 0 replies
  • 1 likes
  • 142 Views
  • 0 replies
  • 1 likes

Spotify Tap don’t play last played song

Hey everyone for a couple of weeks I loved the feature. Spotify tap with my Bose headphones i often listen to albums of story’s and when I tapped it always jumped right in to the last Titel I played in the right order. Last week or so it ma now that ...

  • Newbie
  • Hey everyone for a couple of weeks I loved the feature. Spotify tap with my Bose headphones i often listen to albums of story’s and when I tapped it always jumped right in to the last Titel I played ...
  • 136 Views
  • 0 replies
  • 1 likes
  • 136 Views
  • 0 replies
  • 1 likes