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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Community Manager
  • Community Manager
  • 173 Views
  • 0 replies
  • 2 likes
  • 173 Views
  • 0 replies
  • 2 likes

Why is my playlist image is so tiny?

I want people to see the playlist images I create. But they are too small. Specifically how do I save my file prior to uploading to achieve maximum viewage? Jpg? File size? Pixel dimensions? Anything else?

  • Newbie
  • I want people to see the playlist images I create. But they are too small. Specifically how do I save my file prior to uploading to achieve maximum viewage? Jpg? File size? Pixel dimensions? Anything...
  • 126 Views
  • 0 replies
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  • Playlists
  • 126 Views
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Android Auto and CarThing

Car Thing requires it be plugged in to the auxiliary power outlet, BUT if I do that my phone automatically boots up Andoid Auto (which runs on google and controls all spotify,maps,calls,etc) and takes over my car screen. Android Auto is the only way ...

  • Visitor
  • Car Thing requires it be plugged in to the auxiliary power outlet, BUT if I do that my phone automatically boots up Andoid Auto (which runs on google and controls all spotify,maps,calls,etc) and take...
  • 350 Views
  • 0 replies
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  • 350 Views
  • 0 replies
  • 0 likes

Opt out of cluttery "Read more about subject" message

I think we should have a way to opt out of the rather patronizing "read more about x" banner that covers the podcast-interface, for any podcast that discusses the cv-flu.This should be possible yes? I am just as capable as everybody else to make my o...

  • Casual Listener
  • I think we should have a way to opt out of the rather patronizing "read more about x" banner that covers the podcast-interface, for any podcast that discusses the cv-flu. This should be possible...
  • alexanderpalmgren
  • Casual Listener
  • 78 Views
  • 1 replies
  • 1 likes
  • 78 Views
  • 1 replies
  • 1 likes

Implement the "In The Spotlight" Feature.

The feature (which seems to be sporadically appearing) where users can view short video clips over songs and can swipe up to change songs should be implemented. Additionally, the tags you could choose to click into help tremendously in discovering ne...

  • Casual Listener
  • The feature (which seems to be sporadically appearing) where users can view short video clips over songs and can swipe up to change songs should be implemented. Additionally, the tags you could choos...
  • 1597 Views
  • 0 replies
  • 10 likes
  • 1597 Views
  • 0 replies
  • 10 likes

Crossfade

Has anyone any idea if when joining 3 amazon alexas together and playing Spotify throught them, why does the crossfade not work Thanks

  • Casual Listener
  • Has anyone any idea if when joining 3 amazon alexas together and playing Spotify throught them, why does the crossfade not work  Thanks
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
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Spotify ne se lance plus sur mon téléphone [ANDROID]

Bonjour à tous, J'ai reçu un message m'indiquant que Spotify suspectait une activité suspecte sur mon compte. Depuis impossible de lancer Spotify sur mon téléphone, l'application rester bloqué sur le fond noir avec le logo de Spotify. Je peux parfait...

  • Visitor
  • Bonjour à tous,   J'ai reçu un message m'indiquant que Spotify suspectait une activité suspecte sur mon compte.   Depuis impossible de lancer Spotify sur mon téléphone, l'application re...
  • 105 Views
  • 0 replies
  • 1 likes
  • 105 Views
  • 0 replies
  • 1 likes

Gapless

Can anyone help please why doesn't gapless playback work when I play through my alexa

  • Casual Listener
  • Can anyone help please why doesn't gapless playback work when I play through my alexa 
  • 70 Views
  • 0 replies
  • 0 likes
  • 70 Views
  • 0 replies
  • 0 likes

Help

Je suis débutante et j écoute souvent de la meditation avant quand je lançais le titre de mediratio qui dure assez longtemps j avais la possibilité de le mettre sur pause de programmer la retraite à la fin de l.episode maintenant je n ai plus cette p...

  • Visitor
  • Je suis débutante et j écoute souvent de la meditation avant quand je lançais le titre de mediratio qui dure assez longtemps j avais la possibilité de le mettre sur pause de programmer la retraite à ...
  • 109 Views
  • 0 replies
  • 0 likes
  • 109 Views
  • 0 replies
  • 0 likes

Personalized Playlist Only I Have?

I have this personalized playlist made by Spotify that analyzes what I listen to at what time on what day and makes a playlist for me according to that data. For instance, it would say something like "Since you listen to feel good indie in the evenin...

  • Visitor
  • I have this personalized playlist made by Spotify that analyzes what I listen to at what time on what day and makes a playlist for me according to that data. For instance, it would say something like...
  • dylana444
  • Visitor
  • 248 Views
  • 1 replies
  • 2 likes
  • 248 Views
  • 1 replies
  • 2 likes

Always starts up in repeat

Every time I start playing Spotify, regardless of if the app stays open or not, it starts up in repeat album/playlist. I have auto play turned on, so I’d prefer to have it play songs related to what I’m listening to after the album/playlist is over. ...

  • Visitor
  • Every time I start playing Spotify, regardless of if the app stays open or not, it starts up in repeat album/playlist. I have auto play turned on, so I’d prefer to have it play songs related to what ...
  • 99 Views
  • 0 replies
  • 1 likes
  • 99 Views
  • 0 replies
  • 1 likes

Now playing

Occasionally spotify will randomly play really great songs but I cannot find a playlist they come from. Any idea/clues?

  • Newbie
  • Occasionally spotify will randomly play really great songs but I cannot find a playlist they come from. Any idea/clues?
  • 86 Views
  • 0 replies
  • 1 likes
  • 86 Views
  • 0 replies
  • 1 likes

Spotify Tap don’t play last played song

Hey everyone for a couple of weeks I loved the feature. Spotify tap with my Bose headphones i often listen to albums of story’s and when I tapped it always jumped right in to the last Titel I played in the right order. Last week or so it ma now that ...

  • Newbie
  • Hey everyone for a couple of weeks I loved the feature. Spotify tap with my Bose headphones i often listen to albums of story’s and when I tapped it always jumped right in to the last Titel I played ...
  • 89 Views
  • 0 replies
  • 1 likes
  • 89 Views
  • 0 replies
  • 1 likes

Select / Re-order the items on the homepage

Allow us to remove unwanted homepage items and re-order the items so we can decide what is important to us at the top. You can then use this to priorities new features, improve existing features etc. You could also add a working recently played list ...

  • Casual Listener
  • Allow us to remove unwanted homepage items and re-order the items so we can decide what is important to us at the top. You can then use this to priorities new features, improve existing features etc....
  • 76 Views
  • 0 replies
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  • 76 Views
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Blocked Artist still play

Can anyone help me please.I blocked an Artist via the app on my phone. But they can still be played on a wireless speaker (Google Home) when requested. How can I stop this from happening?Thanks

  • Visitor
  • Can anyone help me please. I blocked an Artist via the app on my phone. But they can still be played on a wireless speaker (Google Home) when requested.  How can I stop this from happening? T...
  • 82 Views
  • 0 replies
  • 1 likes
  • 82 Views
  • 0 replies
  • 1 likes

Wachtwoord opnieuw instellen

Ik krijg maandelijks een mail dat ik mijn wachtwoord moet vernieuwen om nog van spotify te kunnen gebruik maken. Hoe kan dit? Als ik dan een wachtwoord instel die al enkele keren geleden is gebruikt dan weet hij wel dat ik dit al eens heb gebruikt. I...

  • Visitor
  • Ik krijg maandelijks een mail dat ik mijn wachtwoord moet vernieuwen om nog van spotify te kunnen gebruik maken. Hoe kan dit?  Als ik dan een wachtwoord instel die al enkele keren geleden is ge...
  • 159 Views
  • 0 replies
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  • 159 Views
  • 0 replies
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BUG: Search in *Add to playlist* does not work anymore

In the previous version you could right click a song, chooce *Add to playlist* and then type letters to find and choose a list. This does not work anymore, and with close to 200 playlists its a lot of scrolling in this meny.

add to playlist.png
  • Casual Listener
  • In the previous version you could right click a song, chooce *Add to playlist* and then type letters to find and choose a list.   This does not work anymore, and with close to 200 playlists it...
  • bob_kaare
  • Casual Listener
  • 230 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 230 Views
  • 1 replies
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Solved!! Can Only Add Songs to 1 of 6 Playlists

I switched to Premium this week and then added a new Playlist to the 5 I already had. Now I can add songs only to the new Playlist, but not to the other 5. Scrolling down in the old Playlists does not show the "FIND MORE" link, or the list of Recomme...

  • Casual Listener
  • I switched to Premium this week and then added a new Playlist to the 5 I already had. Now I can add songs only to the new Playlist, but not to the other 5. Scrolling down in the old Playlists does no...
  • StarionPatriarch
  • Casual Listener
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Invoicing

Everybody should check that spotify is invoicing you like they should. For me they are charging more than the contract says. I notified them over a month ago about this issue but they have not fixed it. It has been going on for over a year now. It is...

  • Visitor
  • Everybody should check that spotify is invoicing you like they should. For me they are charging more than the contract says. I notified them over a month ago about this issue but they have not fixed ...
  • 81 Views
  • 0 replies
  • 0 likes
  • 81 Views
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switching to car and shutting off at home

Hey all, I would like to leave music playing at home after I leave but as soon as I start the car it switches to my car. Is it possible to have it playing at home as well as in my car?

  • Casual Listener
  • Hey all, I would like to leave music playing at home after I leave but as soon as I start the car it switches to my car.  Is it possible to have it playing at home as well as in my car? &nb...
  • 115 Views
  • 0 replies
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  • 115 Views
  • 0 replies
  • 0 likes

Vaildate if spotify widget is playing on webpage

HeyI need help from a developer to check if the following is possible: Lets say you have a spotify player on your webpage that is linked to a playlist.Is it possible to add code to the webpage to check if the player is playing of not?One thing I'd li...

  • Roadie
  • Hey I need help from a developer to check if the following is possible:   Lets say you have a spotify player on your webpage that is linked to a playlist. Is it possible to add code to the w...
  • 152 Views
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  • development
  • 152 Views
  • 0 replies
  • 0 likes