Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

App & Features

Start a topic

Forum Posts

Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 3042 Views
  • 0 replies
  • 4 likes
  • 3042 Views
  • 0 replies
  • 4 likes

Updating lyrics

I recently made a few changes to some songs' lyrics on Musixmatch and I'm wondering how long it'll take for the lyrics to update on Spotify too. There's more songs that I've updated lyrics on but I'm using "girl ur so pretty" as an example of one of ...

  • Visitor
  • I recently made a few changes to some songs' lyrics on Musixmatch and I'm wondering how long it'll take for the lyrics to update on Spotify too.   There's more songs that I've updated lyrics o...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Account limited!

Why we only can join family plans once and get limited? I can’t go premium now..

  • Visitor
  • Why we only can join family plans once and get limited? I can’t go premium now..
  • 283 Views
  • 0 replies
  • 0 likes
  • 283 Views
  • 0 replies
  • 0 likes

How to undo disliking an artist?

I've hit "I don't like this artist" instead of "I don't like this song" and now they will not show up again in my Release Radar playlist. How can this be undone?

  • Casual Listener
  • I've hit "I don't like this artist" instead of "I don't like this song" and now they will not show up again in my Release Radar playlist. How can this be undone?   
  • triskelionitis
  • Newbie
  • 1033 Views
  • 3 replies
  • 1 likes
  • App & Features
  • 1033 Views
  • 3 replies
  • 1 likes

Did you know?

Spotify recently launched Loud & Clear, the company understands that artists deserve to know clearly the economics of streaming, so it has been sharing new data on Spotify's royalty payments and explaining the global economics of streaming, actors an...

Flor.png
  • Roadie
  • Spotify recently launched Loud & Clear, the company understands that artists deserve to know clearly the economics of streaming, so it has been sharing new data on Spotify's royalty payments and ...
  • vaajy
  • Roadie
  • 341 Views
  • 1 replies
  • 0 likes
  • Royalty
  • 341 Views
  • 1 replies
  • 0 likes

ads

stop giving so many ads, some people don’t want to or cant get premium and we don’t want a million ads every second.

  • Visitor
  • stop giving so many ads, some people don’t want to or cant get premium and we don’t want a million ads every second.
  • vaajy
  • Roadie
  • 339 Views
  • 2 replies
  • 0 likes
  • 339 Views
  • 2 replies
  • 0 likes

Change from Single premium to Family plan

I have question regarding this matter. Hope someone could assist as well. Me and my housemate are all using Spotify Premium single and we would like to combine to Family Plan Premium instead. Since all are already Premium single subscriber, how will ...

  • Casual Listener
  • I have question regarding this matter. Hope someone could assist as well. Me and my housemate are all using Spotify Premium single and we would like to combine to Family Plan Premium instead. Since a...
  • AdamDamon
  • Spotify Star
  • 837 Views
  • 3 replies
  • 0 likes
  • App & Features
  • 837 Views
  • 3 replies
  • 0 likes

Shuffle repeats same songs.

Is there a way to have the shuffle on Spotify go through ur songs and play them with out repeating the same one till it goes through all of ur songs? I'll hear one song, then 4 more, and the fifth will be the first again. I have to constantly skip so...

  • Visitor
  • Is there a way to have the shuffle on Spotify go through ur songs and play them with out repeating the same one till it goes through all of ur songs? I'll hear one song, then 4 more, and the fifth wi...
  • lwf2013
  • Regular
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Ios version

Ho un iphone 6 con IOS 12.5.5 e non riesco a scaricare spotify perché mi chiede almeno la versione 13. E' possibile avere le versioni precedenti di spotify che possono essere installate con la mia versione IOS?

  • Visitor
  • Ho un iphone 6 con IOS 12.5.5 e non riesco a scaricare spotify perché mi chiede almeno la versione 13. E' possibile avere le versioni precedenti di spotify che possono essere installate con la mia ve...
  • 392 Views
  • 0 replies
  • 0 likes
  • 392 Views
  • 0 replies
  • 0 likes

BMW app

My BMW i missing Spotify app afterski the upgrade. Why? marti 

  • Casual Listener
  • My BMW i missing Spotify app afterski the upgrade. Why?   marti 
  • ZrAzOr27
  • Casual Listener
  • 369 Views
  • 2 replies
  • 0 likes
  • 369 Views
  • 2 replies
  • 0 likes

Need for SPOTIFY LINK BUILDER

It is currently not possible to create a URL that leads to one Song in a specific Playlist. Apple Music offers this service: apple-music/linkbuilder

  • Newbie
  • It is currently not possible to create a URL that leads to one Song in a specific Playlist. Apple Music offers this service: apple-music/linkbuilder  
  • 219 Views
  • 0 replies
  • 0 likes
  • SPOTIFY LINK BUILDER
  • 219 Views
  • 0 replies
  • 0 likes

Getting calls while using car thing

Just curious and really wanting to get car thing but what happens when you get a call while using car thing? Does the music stop playing and the conversation auto plays to the speakers or does the music still keep playing? I know this maybe weird but...

  • Newbie
  • Just curious and really wanting to get car thing but what happens when you get a call while using car thing? Does the music stop playing and the conversation auto plays to the speakers or does the mu...
  • CheshireCat1488
  • Visitor
  • 1251 Views
  • 4 replies
  • 1 likes
  • App & Features
    Social & Random
  • 1251 Views
  • 4 replies
  • 1 likes

One of playlists will not play!

I imported my itunes library by create a large playlist. This playlist will not play in from the mac os desktop app nor the ios app1Is the playlist too big? 721hrs?

  • Newbie
  • I imported my itunes library by create a large playlist.  This playlist will not play in from the mac os desktop app nor the ios app1 Is the playlist too big? 721hrs?    
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

Android - All Songs by Artist?

I want to be able to go to an artist, and then see ALL of their songs. Currently I have to click in and out of albums to try to find a song.I have seen older posts that say that you need to go to that artist, click on the expansion menu (…), and clic...

  • Newbie
  • I want to be able to go to an artist, and then see ALL of their songs. Currently I have to click in and out of albums to try to find a song. I have seen older posts that say that you need to go to t...
  • 493 Views
  • 0 replies
  • 0 likes
  • Android
  • 493 Views
  • 0 replies
  • 0 likes

Data

Is there a way to get all users data info if I’m the account holder? 

  • Visitor
  • Is there a way to get all users data info if I’m the account holder? 
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

Sharing playlist

Hi there. Have been trying to receive both a playlist and a "blend" with another Spotify user. None which are working. When I click on a recieved link it either opens another (random) of my own playlists that my friend has never seen or is not availi...

  • Visitor
  • Hi there. Have been trying to receive both a playlist and a "blend" with another Spotify user. None which are working. When I click on a recieved link it either opens another (random) of my own playl...
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Bad recommendations

I used to use Spotify when I would sleep and I also use it for study music, but when I want to just listen to music my recommend songs are all jazz and sleep sounds. Is there a way to change the way Spotify recommends your songs? For example, switch ...

  • Visitor
  • I used to use Spotify when I would sleep and I also use it for study music, but when I want to just listen to music my recommend songs are all jazz and sleep sounds. Is there a way to change the way ...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

What factors are used to determine playlist listing position and indexing?

So, I have a bunch of public playlists going and noticed that some of them rank quite high when searching for specific keywords but others don't even show up in the top 10.000 (yes, I scrolled that far :)). That made me think of what we know about th...

  • Regular
  • So, I have a bunch of public playlists going and noticed that some of them rank quite high when searching for specific keywords but others don't even show up in the top 10.000 (yes, I scrolled that f...
  • 401 Views
  • 0 replies
  • 2 likes
  • 401 Views
  • 0 replies
  • 2 likes

Partnership Request | Spotify Premium Student Program

Hello, This is Salama from Quizplus. We are an EdTech platform providing online study tools to 10M+ students worldwide. At Quizplus we aim to partner with Spotify throughout a tailored student program.Anyone here guys can help to reach the responsabi...

  • Visitor
  • Hello,   This is Salama from Quizplus. We are an EdTech platform providing online study tools to 10M+ students worldwide.   At Quizplus we aim to partner with Spotify throughout a tailo...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Does Spotify have a "wish list" for reacquiring rights to greyed out songs?

Good day,I am a music lover and have placed my playlists, which I put together with a lot of effort and heart and soul, in the hands of Spotify with confidence. It is therefore regrettable that songs keep getting "greyed out" from the playlists. Over...

  • Newbie
  • Good day, I am a music lover and have placed my playlists, which I put together with a lot of effort and heart and soul, in the hands of Spotify with confidence. It is therefore regrettable that son...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Sending a playlist to non-premium member. Will it shuffle or play in the order it was made?

If I send a playlist to someone who doesn't have premium will it play in the specific order I made it in or will it shuffle? Thank you!

  • Newbie
  • If I send a playlist to someone who doesn't have premium will it play in the specific order I made it in or will it shuffle?   Thank you!     
  • AdamDamon
  • Spotify Star
  • 3813 Views
  • 1 replies
  • 0 likes
  • 3813 Views
  • 1 replies
  • 0 likes