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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Community Manager
  • Community Manager
  • 168 Views
  • 0 replies
  • 2 likes
  • 168 Views
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Does anyone realize how much **bleep** our children can access through this app??

I've recently learned that Spotify is not even close to appropriate for ages 12+ and up. Unfortunately, learned it the hard way when I discovered my 12 year old was able to access graphic **bleep** when he searched common 12 year old boy words (i.e.,...

  • Casual Listener
  • I've recently learned that Spotify is not even close to appropriate for ages 12+ and up.  Unfortunately, learned it the hard way when I discovered my 12 year old was able to access graphic **ble...
  • LindseyLu
  • Casual Listener
  • 129 Views
  • 2 replies
  • 1 likes
  • 129 Views
  • 2 replies
  • 1 likes

Spotify for Mac randomly skips songs

Hi, I've had Spotify installed on my Mac since February. Recently it keeps skipping songs to the next one in the queue halfway through. Or, more annoyingly, it cuts to a 30-second ad in the middle of a song and then stops playing afterwards. MacBook ...

  • Newbie
  • Hi,  I've had Spotify installed on my Mac since February. Recently it keeps skipping songs to the next one in the queue halfway through. Or, more annoyingly, it cuts to a 30-second ad in the mi...
  • planetf1
  • Music Fan
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Discover Weekly Algorithm

So my friend and I have recently noticed something interesting about the Discover Weekly playlists. We have similar tastes in music and we share a lot of songs with each other. Every time I discover new songs I collect them in a playlist that I later...

  • Music Fan
  • So my friend and I have recently noticed something interesting about the Discover Weekly playlists.   We have similar tastes in music and we share a lot of songs with each other. Every time I ...
  • patatoide
  • Music Fan
  • 623 Views
  • 2 replies
  • 1 likes
  • App & Features
    Social & Random
  • 623 Views
  • 2 replies
  • 1 likes

Still no lyrics

Anyone i ask, has lyrics on their Spotify app, I have had several notifications that allowed me to check out lyrics however once i pressed on it there was still no lyrics. Till this day my Spotify does not show lyrics on my iPhone? I have deleted and...

  • Newbie
  • Anyone i ask, has lyrics on their Spotify app, I have had several notifications that allowed me to check out lyrics however once i pressed on it there was still no lyrics. Till this day my Spotify do...
  • MattSuda
  • Spotify Star
  • 199 Views
  • 1 replies
  • 1 likes
  • 199 Views
  • 1 replies
  • 1 likes

Venezuela daily artist chart glitching

The Venezuela daily artist chart has shown new for every artist now for months. https://charts.spotify.com/charts/view/artist-ve-daily/2022-05-14

  • Newbie
  • The Venezuela daily artist chart has shown new for every artist now for months.    https://charts.spotify.com/charts/view/artist-ve-daily/2022-05-14
  • 97 Views
  • 0 replies
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  • Glitch
  • 97 Views
  • 0 replies
  • 0 likes

Delete show

The “show” Radiocum is not a show. It is inappropriate and discussing. Please delete fully or delete it off of my account

  • Visitor
  • The “show” Radiocum is not a show. It is inappropriate and discussing. Please delete fully or delete it off of my account 
  • 80 Views
  • 0 replies
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  • 80 Views
  • 0 replies
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Can't preview the songs before adding to playlist

I can't listen the preview of the song before i decide to add it to my playlist.That was the best feature because i use Spotify.I don't know if you guys did it but i really need it back.I can't even understand why would you even cancel that feature?T...

  • Casual Listener
  • I can't listen the preview of the song before i decide to add it to my playlist.That was the best feature because i use Spotify.I don't know if you guys did it but i really need it back.I can't even ...
  • cenkardazed
  • Casual Listener
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

Cross-Platform (Andriod & iOS) Inconsistencies

For the past year or so now I've noticed a handful of inconsistencies between my Spotify app on my andriod and iphone, i didn't choose to speak about it until now. I really don't understand why Spotify Developers don't act like a team when it comes t...

  • Regular
  • For the past year or so now I've noticed a handful of inconsistencies between my Spotify app on my andriod and iphone, i didn't choose to speak about it until now. I really don't understand why Spoti...
  • 130 Views
  • 0 replies
  • 0 likes
  • andriod
    iOS 15
    ios app
    iOS Iphone
    Spotify mobile
  • 130 Views
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Spotify shuffles everytime i connect to a new device

I shuffle my playlist to get a range of songs but then once I connect to my Bluetooth speaker it will shuffle again and play the same 10 songs even though my playlist has over 14hours worth of songs on it. When I turn my speaker off if I'm not using ...

  • Visitor
  • I shuffle my playlist to get a range of songs but then once I connect to my Bluetooth speaker it will shuffle again and play the same 10 songs even though my playlist has over 14hours worth of songs ...
  • 462 Views
  • 0 replies
  • 1 likes
  • 462 Views
  • 0 replies
  • 1 likes

Album crashing app

So I'm trying to listen to the new Florence and the machine album, I can search for it and play it through my PlayStation fine. When trying to play it through my phone app, the app crashes. I've uninstalled and reinstalled the app, I've cleared the c...

  • Newbie
  • So I'm trying to listen to the new Florence and the machine album, I can search for it and play it through my PlayStation fine. When trying to play it through my phone app, the app crashes. I've unin...
  • 68 Views
  • 0 replies
  • 0 likes
  • 68 Views
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Spotify starts playing when connecting to Bluetooth devises, without running

Spotify just stars playing whenever I connect to a Bluetooth, but the app isn't running. How is this possible and how do i do this intrusive actions from Spotify. None of the apps I use for audio books or podcasts does this, is only Spotify. I'm alre...

  • Newbie
  • Spotify just stars playing whenever I connect to a Bluetooth, but the app isn't running. How is this possible and how do i do this intrusive actions from Spotify. None of the apps I use for audio boo...
  • 123 Views
  • 0 replies
  • 1 likes
  • 123 Views
  • 0 replies
  • 1 likes

Spotify Live Pc

Καλημερα Σας Καλη ΗμεραSpotify LiveGia PcΘα ΔημιουργηθειΝα Εισαστε Παντα ΚαλαΣας Ευχαριστω Πολυ

  • Newbie
  • Καλημερα Σας Καλη Ημερα Spotify Live Gia Pc Θα Δημιουργηθει Να Εισαστε Παντα Καλα Σας Ευχαριστω Πολυ
  • 380 Views
  • 0 replies
  • 0 likes
  • 380 Views
  • 0 replies
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Google Maps integration bug- 'continue playing button' when song has already resumed

Google Maps integration bug- 'continue playing button' when song has already resumed. When the song is paused for google maps to give the direction information, the song resumes automatically. However, on the screen instead of showing the song name a...

  • Regular
  • Google Maps integration bug- 'continue playing button' when song has already resumed.   When the song is paused for google maps to give the direction information, the song resumes automaticall...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

Lost 700 songs in my liked playlist, how do i revcover

I was trying to remove 1 album from my liked playlist and it deleted enough songs to take my playlist from 924 songs down to 250. Lost 4+ years of liked songs. How do i get this restored?

  • Visitor
  • I was trying to remove 1 album from my liked playlist and it deleted enough songs to take my playlist from 924 songs down to 250. Lost 4+ years of liked songs. How do i get this restored?
  • AdamDam
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Can't activate student payment

I already had this benefit, this month it asked for authentication again, but when I go to pay it asks for authentication again, when I do the first part it identifies that I am approved and SheerID says that I am already approved, but I cannot make ...

  • Newbie
  • I already had this benefit, this month it asked for authentication again, but when I go to pay it asks for authentication again, when I do the first part it identifies that I am approved and SheerID ...
  • 81 Views
  • 0 replies
  • 0 likes
  • 81 Views
  • 0 replies
  • 0 likes

Saved Voice messages

I have many voice messages from my daughter that passed away. Now when I click on one of her VM it linked to Spotify and starts playing a song. I need this fixed. I'm hoping this is not a sick joke!

  • Visitor
  • I have many voice messages from my daughter that passed away. Now when I click on one of her VM it linked to Spotify and starts playing a song. I need this fixed. I'm hoping this is not a sick joke!
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
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Missing IG Story share

Hiho recently i switched to iOS from Android and now I missing the feature where I can share songs to IG Story I got only the option to send it like a DM. I contacted the Spotify support but they don't know what to do/say to fix this issue. I tried w...

  • Newbie
  • Hiho recently i switched to iOS from Android and now I missing the feature where I can share songs to IG Story I got only the option to send it like a DM. I contacted the Spotify support but they don...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
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Apple Watch - iPhone ... "Download to Apple Watch" doesn't exist

I have a brand new Apple Watch Series 6, Premium Spotify, iPhoneSE ... Phone, watch and app are all updated to the latest versionsRemoved app from phone and watch multiple times and re-addedDownloaded Spotify app directly on watch (vs shared through ...

  • Casual Listener
  • I have a brand new Apple Watch Series 6, Premium Spotify, iPhoneSE ...    Phone, watch and app are all updated to the latest versions Removed app from phone and watch multiple times and ...
  • n2pang
  • Newbie
  • 1188 Views
  • 14 replies
  • 8 likes
  • App & Features
  • 1188 Views
  • 14 replies
  • 8 likes

Je paie 2 fois le même abonnement

Bonjour, Je paie un abonnement solo depuis avril 2021 alors que mon mari (**bleep**) paie un abonnement duo avec le nom de mon compte(nando's de la vega) spotify cependant vous avez continué pendant tout ce temps à me créditer de 9.99 euros. Je payai...

  • Visitor
  • Bonjour,   Je paie un abonnement solo depuis avril 2021 alors que mon mari (**bleep**) paie un abonnement duo avec le nom de mon compte(nando's de la vega)  spotify cependant vous avez co...
  • 85 Views
  • 0 replies
  • 0 likes
  • 85 Views
  • 0 replies
  • 0 likes

Lyric typo in Love Will Tear Us Apart

Couldnt find a way to message someone directly at Spotify so I came here. One line the lyric says "Love wil tear us apart". Just a heads up? See screenshot attached.

  • Newbie
  • Couldnt find a way to message someone directly at Spotify so I came here. One line the lyric says "Love wil tear us apart". Just a heads up? See screenshot attached. 
  • 231 Views
  • 0 replies
  • 0 likes
  • lyrics
  • 231 Views
  • 0 replies
  • 0 likes