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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

3698 Views

0 replies

4 likes

  • 3698 Views
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  • 4 likes

Spotify won’t ask to access friends list

im trying to use the find friends feature, but when I click on it, it opens the Facebook page to connect asking if I want to continue, I click continue, but then it brings me right back to Spotify without doing anything. Ive tried disconnecting my Fa...

Casual Listener

im trying to use the find friends feature, but when I click on it, it opens the Facebook page to connect asking if I want to continue, I click continue, but then it brings me right back to Spotify wi...

1485 Views

0 replies

0 likes

App & Features
  • 1485 Views
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  • 0 likes

Multiple sets of same numbered daily mixes, among other issues

Plan: Premium Country: Finland Device: Samsung Galaxy S9, Windows 10 desktop My question or issue: I have multiple sets of same numbered daily mixes, also don't have endless Daily Mixes but have "former" Daily Mixes that remain endless (first of all,...

Casual Listener

Plan: Premium Country: Finland Device: Samsung Galaxy S9, Windows 10 desktop   My question or issue: I have multiple sets of same numbered daily mixes, also don't have endless Da...

1174 Views

0 replies

0 likes

App & Features
  • 1174 Views
  • 0 replies
  • 0 likes

Open Spotify directly from profile link?

Hey everyone, I apologize if this was asked already. For a user is there a way to share your profile link so it opens in Spotify directly? When o use this https://open.spotify.com/user/smoosaooo?si=cS4LZLF5SOaIB83-QCfTQw it opens my account page then...

Music Fan

Hey everyone, I apologize if this was asked already. For a user is there a way to share your profile link so it opens in Spotify directly? When o use this https://open.spotify.com/user/smoosaooo...

MadmanOnWheels

Roadie

940 Views

1 replies

0 likes

App & Features
  • 940 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi-res!

When will spotify deliver hi-res audio? Tidal sounds so much better... spotify will lose its position if sound quality does not improve...

Newbie

When will spotify deliver hi-res audio? Tidal sounds so much better... spotify will lose its position if sound quality does not improve...

Katerina

Spotify Legend

3094 Views

2 replies

7 likes

App & Features
  • 3094 Views
  • 2 replies
  • 7 likes

It can never be perfect.

I hope Spotify can add the option to shuffle random songs from your followed artists like pandora does. I use Spotify to listen to albums and pandora to listen to all my artists at once. I hope it can be as easy as going to our artists tab and check ...

Casual Listener

I hope Spotify can add the option to shuffle random songs from your followed artists like pandora does. I use Spotify to listen to albums and pandora to listen to all my artists at once. I hope it ca...

790 Views

0 replies

0 likes

App & Features
  • 790 Views
  • 0 replies
  • 0 likes

Solved!! Crossfade on only one playlist

Hi I don't know if it's intended, a bug or if it happens to you too but when I'm listening to Spotify's "lofi beats" playlist the songs Crossfade even when Crossfade is not turned on (nor gapless) And it's not a normal Crossfade when a song fades out...

Casual Listener

Hi   I don't know if it's intended, a bug or if it happens to you too but when I'm listening to Spotify's "lofi beats" playlist the songs Crossfade even when Crossfade is not turned on (nor ...

Frequentflyer

Visitor

18447 Views

3 replies

0 likes

App & Features
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  • 3 replies
  • 0 likes

Solved!! Local Files in Your Music

Hi I hope the following question makes and is in the right section! I got spotify to upload my itunes files into "Local Files" section. I then went in and clicked on an album title and this created an album in the Albums section of Your Music. What I...

Community Legend

  Hi I hope the following question makes and is in the right section!   I got spotify to upload my itunes files into "Local Files" section. I then went in and clicked on an album title ...

alfieb54321

Visitor

7861 Views

5 replies

1 likes

App & Features
  • 7861 Views
  • 5 replies
  • 1 likes

Why can't I view all of a users public playlists?

Particle Detector is the amazing account of a chief Spotify algorithm engineer and music taxonomer, and they have the most extensive set of playlists spanning maybe almost the entire music spectrum with their "The pulse of [insert genre here]", "The ...

Newbie

Particle Detector is the amazing account of a chief Spotify algorithm engineer and music taxonomer, and they have the most extensive set of playlists spanning maybe almost the entire music spectrum w...

KorgZero

Casual Listener

1890 Views

1 replies

14 likes

App & Features
  • 1890 Views
  • 1 replies
  • 14 likes

Spotify app auto-playing when my phone call ends?

Hey guys, everytime I get a call on my phone, immediately after the call ends the spotify app starts playing music. I looked in it's settings but not seeing an option to disable this and only use spotify whenever I should open the app, help please?

Regular

Hey guys, everytime I get a call on my phone, immediately after the call ends the spotify app starts playing music. I looked in it's settings but not seeing an option to disable this and only use spo...

user-removed

Not applicable

826 Views

1 replies

0 likes

App & Features
  • 826 Views
  • 1 replies
  • 0 likes

Considering leaving iTunes for Spotify -- How to Migrate?

I've had it with Apple nerfing iTunes for non-Apple-Music subscribers. I'm throwing in the towel on living in a non-cloud world, so I'm thinking of moving to Spotify.In iTunes I have ~4,000 rated songs & a few dozen playlists. Can I bring them into S...

Casual Listener

I've had it with Apple nerfing iTunes for non-Apple-Music subscribers.  I'm throwing in the towel on living in a non-cloud world, so I'm thinking of moving to Spotify. In iTunes I have ~4,000...

IgorKosov

Casual Listener

3826 Views

4 replies

1 likes

App & Features
  • 3826 Views
  • 4 replies
  • 1 likes

Where is the arab genre?

Lastly when I try to look for the arab genre hub I have to serach it on the searchbar. And when I open it I just see three playlists. Where are the music by country and by decades? It just happens in Spain?

Visitor

Lastly when I try to look for the arab genre hub I have to serach it on the searchbar. And when I open it I just see three playlists. Where are the music by country and by decades? It just happens in...

Rene01

Community Legend

1041 Views

1 replies

0 likes

App & Features
  • 1041 Views
  • 1 replies
  • 0 likes

Why doesn't autoplay choose the next podcast based on the next available in sequential order?

I started using Spotify for podcasts a month ago and almost ready to drop it already. When one podcast episode ends, it restarts the previous one that I had already finished. Why doesn't it, logically, play the next one in sequential order? I've trie...

Visitor

I started using Spotify for podcasts a month ago and almost ready to drop it already.   When one podcast episode ends, it restarts the previous one that I had already finished. Why doesn't i...

Rene01

Community Legend

7939 Views

1 replies

5 likes

App & Features
  • 7939 Views
  • 1 replies
  • 5 likes

Where is Shuffle all songs???

Hi guys I noticed this is something that has been said before but this simply cannot go on... I want to download my songs and shuffle all of them without having to make playlists or like my songs and such.. This was such a huge functionality you had ...

Newbie

Hi guys   I noticed this is something that has been said before but this simply cannot go on...    I want to download my songs and shuffle all of them without having to make pl...

Rene01

Community Legend

822 Views

1 replies

3 likes

App & Features
  • 822 Views
  • 1 replies
  • 3 likes

Delete songs from artist list.

I made the mistake of downloading full albums but only like a few songs. With the new update I can't permanently delete songs off my artist songs list and so don't have room to download other songs anymore. The old version let me remove songs but I c...

Visitor

I made the mistake of downloading full albums but only like a few songs. With the new update I can't permanently delete songs off my artist songs list and so don't have room to download other songs a...

Rene01

Community Legend

1191 Views

1 replies

0 likes

App & Features
  • 1191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with Spotify in Android

Hi all, I have been trying to find a way to report and issue but looks like only certain users can. I will post here my issues and I guess I won't be the only one. I have had two issues in the last days: - In Spotify for Android (Redmi Note 5 with MI...

Casual Listener

Hi all,   I have been trying to find a way to report and issue but looks like only certain users can. I will post here my issues and I guess I won't be the only one.   I have had tw...

Peter

Spotify Legend

1875 Views

3 replies

0 likes

App & Features
  • 1875 Views
  • 3 replies
  • 0 likes

will I have access to my playlists if I unsubscribe my premium and subscribe back after a few months

will I have access to my playlists and song the exact way that I have right now if I unsubscribe my premium and subscribe back after a few months?

Casual Listener

will I have access to my playlists and song the exact way that I have right now if I unsubscribe my premium and subscribe back after a few months?    

Sebasty

Community Legend

1102 Views

3 replies

0 likes

App & Features
  • 1102 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't pay via mobile carrier

Hi Spotify community. I stumbled upon a roadblock with my payment. I've been paying via mobile for the service but all of a sudden I can't anymore. I get the this page when choosing mobile option (attached)

Casual Listener

Hi Spotify community. I stumbled upon a roadblock with my payment. I've been paying via mobile for the service but all of a sudden I can't anymore. I get the this page when choosing mobile option (at...

hkeith133

Casual Listener

1980 Views

5 replies

0 likes

App & Features
  • 1980 Views
  • 5 replies
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I got cut off the Spotify family plan

So, I believe this is because I wrote the city wrong, but my address is still the same and I don't know what to do now, can someone help?

Casual Listener

So, I believe this is because I wrote the city wrong, but my address is still the same and I don't know what to do now, can someone help?

Billy-J

Spotify Star

874 Views

1 replies

0 likes

App & Features
  • 874 Views
  • 1 replies
  • 0 likes

How can i download any songs from spotify?

Hello everybody, i am a music lover. i am not download any songs from spotify. but i am download any songs from masstamilan, songspk, starmusiq , pagalworld, freshmaza, songs.pk, etc website. But i am not download from spotify. please help me.please

Casual Listener

Hello everybody, i am a music lover. i am not download any songs from spotify. but i am download any songs from masstamilan, songspk, starmusiq , pagalworld, freshmaza, songs.pk, etc website. But i a...

starmusiq

Casual Listener

2407 Views

4 replies

0 likes

App & Features
  • 2407 Views
  • 4 replies
  • 0 likes