CONTACT FORM

[blacksuitv]

The contact form is not working.  I deactivated my facebook and need to swap all my playlist over to this email based login account.  Please contact me.  Thank youl.

[Peter__ · Accepted solution]

---

@blacksuitv wrote:

The contact form is not working.  I deactivated my facebook and need to swap all my playlist over to this email based login account.  Please contact me.  Thank youl.

---

Hey! Welcome to the community 😉 

Try this form instead. 

Would you be able to post what browser you are using? 

Peter

[blacksuitv]

internet Explorer 8.  Thank you for the quick response and the link.  I sent in a form.  I had a premium account under facebook......just done with the facebook hooplaa.  Would love to keep all my playlist.....need em for the gym.

[blacksuitv]

This issue has yet to be resolved.  I pay for a premium package under my facebook account.  The email 48hour service has run out and i am without spotify.  Can someone please follow up on this matter.  I hate pandora and do not wanna go back to it.  thank you

[David]

Hello!

Just locating you case for you. An advisor should be with you shortly.

[blacksuitv]

cool.....thanks.....need some tunes this afternoon bad

[esaicardona]

Hi, I had spotify premium on my old facebook account but I recently deleted that account because I had no use for it anymore. Turns out that spotify is completely linked to Facebook and you can't have an account without spotify. That being said I had no access to spotify whilst my facebook account was deleted but I still got charged 10$ this month. There was no way I could have deactivated my account without my facebook

[HaleyMatthews1]

Hello, my friend just signed up with Spotify and used my email instead. Is there any way in which you could change it over to her email and that I would not get charged for this? She just signed up today for the trial but, now she is telling me that she doesn't want it anymore. I would like for you to delete this account.

[MaryS]

Hey @HaleyMatthews1

This is something Spotifys Customer Support team can you help. Get in touch with them via email by filling out this online form over here.

You may also get in touch the team via Twitter, just tweet your concern to @SpotifyCares and they can look after you as well 🙂