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Inbox currently unusable

Inbox currently unusable

Apologies if other people have mentioned this already I just thought I'd add my own issues to help diagnose the problem.

 

Three days ago I suddenly stopped receiving songs in my inbox, although like other people have said I still receive the Facebook message telling me the song. Despite that I can still send songs to people and it works fine so I'm not sure where the issue is stemming from. 

 

Thanks for any help!

Reply
8 Replies

Hi! Welcome to the community! The team is aware about the issue and they are now working to fix this. I've escalated this topic for the community team to have a look into and hopefully your information will help them. Thank you.

It's no problem, I'll help any way I can. And thanks for such a rapid response!

I have been having the same issue, Have you found the solution yet? 

 

The post says solved but I can't find a solution..?


@rohrstrabe wrote:

I have been having the same issue, Have you found the solution yet? 

 

The post says solved but I can't find a solution..?


Nope, this is still being looked into by the Spotify staff. Hang tight hopefully it will be fixed soon!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Guys, could you tell us what version of Spotify you're using on your desktop?
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

I just updated today to version 0.8.8.348.ge445f5b9 and now it's working fine, so whatever you did it fixed it. Thanks you guys!

 

EDIT: For the record I'm using Windows 8 Pro.

Ok, so it works perfectly now you've updated?
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Yes sir! I can send and receive tracks/albums/playlists and receive the facebook message too. Thanks.

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