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Problems with E-mail

Hi i have a problem with my account [Mod edit-username] the mail adress that is below [Mod edit-username] doesnt excist. My real e-mail is [Mod edit-email].

 

But when i try to change it to the correct e-mail it says that i already have an account with that e-mail address. 

 

I need help to get rid of the account that has stolen my e-mail address can u help me?

 

My real name is [Mod edit-Name]

Username: [Mod edit-username]

E-mail: [Mod edit-email]

 

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Hello there. I've made a few edits to your post, just to remove some personal details.

There was another account using that email address made using your Facebook details. I've removed this for you now, so you can update your email address now from http://www.spotify.com/account/profile/

Hope you enjoy your music and have a great weekend!



Check out how we're doing: @SpotifyStatus

Did this help? Please click 'Accept as Solution'.

View solution in original post

4 Replies
Marked as solution

Hello there. I've made a few edits to your post, just to remove some personal details.

There was another account using that email address made using your Facebook details. I've removed this for you now, so you can update your email address now from http://www.spotify.com/account/profile/

Hope you enjoy your music and have a great weekend!



Check out how we're doing: @SpotifyStatus

Did this help? Please click 'Accept as Solution'.

Hi. I have a problem with my accont. 


Hi i have a problem with my account [Mod edit-username] the mail adress that is below [Mod edit-username] doesnt excist. My real e-mail is [Mod edit-email].

 

But when i try to change it to the correct e-mail it says that i already have an account with that e-mail address. 

 

I need help to get rid of the account that has stolen my e-mail address can u help me?

 

My real name is [Mod edit-Name]

Username: [Mod edit-username]

E-mail: [Mod edit-email]

 


 

 

 

 

 

Hey Robbie. I have the same problem...my registered e'mail was ahcke years ago and new e-mail islinked with my Facewbook (guessing that's why it has became wrong)

 

could you help me out?

what info do you need? and where can I give that to you since this is an "open" discussion forum.. 

Thank you in advance.

Kind Regards /Carolina

Left a reply on your other post here. 😉 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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