Spotify crashes on launch

[Fkappa]

Hi Liam, 

I'm experiencing a similar problem: as soon as I launch Spotify Desktop it crashes.

I can not even click anywhwere, it just immediately crashes. I removed spotify from my system and then re-installed it, but with no results. It keeps on crashing.

If you need additional info, please ask me.

Ciao

Fkappa

Super user edit: Edited title as merged out from thread.

[Fkappa · Accepted solution]

Hi Liam, 

it seems to be working now.

Ciao

[Liam]

Glad it's working for you now 🙂

I moved your posts out of the other thread, as this is about a different issue, and it would get a bit confusing 😉

Liam

[Fkappa]

Yeah it's ok of course.

Thanks, bye

[Liam]

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Liam

[seek1man]

Spotify has all of a sudden started crashing on launch.  If it does launch it goes into the pinwheel and gets stuck.  I have to force quit to stop it.

I have deleted and reinstalled several times and nothing is fixing the problem.  Can't find any caches or other files to delete?

Running on a Macbook air...OSX  10.9.1

Help?

[Sam]

@seek1man Please try another reinstall, but please make sure all the files listed here are deleted. Any better?

[seek1man]

Those files don't exist on my computer.  At least I can't find them.  I looked in the caches folder and they are not there.

I did a "spotlight" search for all spotify files and none appear once the program is deleted? 

Still not working....

[Peter__]

Sounds like you might be experiencing the same issue as over on this thread:
http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Spotify-Crashing-on-Startup-OSX-Mavericks...

[SwaggerJules]

Hi!

I have the very same problem!

How did you get it fixed?

[Merik]

Hey there @SwaggerJules, welcome to the community!

Are you receiving any error messages? Can you try doing a clean reinstall to see if it helps?

[SwaggerJules]

Hi Liam!

What is the solution for the problem. I have the very same problem!

Tank you so much!!

[SwaggerJules]

Hi Merik,

i receive no error-messages. Did the deinstall-reinstall thing without any results. What to do now? It seems as if the problem was solved earlier in this thread but i cant see the solution (maybe per pn?)

[Merik]

@SwaggerJules When does it crash? Does it crash as soon as it starts up or when you click on something?

---

Private message received from you: "No error-messages. I did deinstall and reinstall a few times. no result."

[Merik]

@SwaggerJules Can you provide the following information:

• Dump files -- see this post.
• Operating System
• Spotify Version
• Do you have any anti-virtus or firewalls enabled?

[SwaggerJules]

Hi,

yeah - it crashes as soon as it starts up - I dont even get to see the fully
loaded window.