account reset

[jdamman]

can you reset my acciount  i have a folder i can't delete.

[Peter__]

Hey! Welcome to the community 🙂

I have escalated this topic to the forum staff for you. Someone will hopefully be able to look into this 😉

Peter

[jdamman]

Thanks,

Hope it helps. 

A real solution would be better. I read a lot of people having this problem.

[Richard · Accepted solution]

Hey jdamman, sorry for not getting onto this sooner.

I've tried manually removing the playlist I could see on your account. Is that better now?

[jdamman]

Thanx

[DK21]

Same problem here. I have a folder on my iPhone called "New Music" that is not on my desktop. It has numerous folders nested inside of it and whenever i try to delete the folder Spotify quits. Please reset my account and delete thi folder. Thank you.

[Richard]

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@DK21 wrote:
Same problem here. I have a folder on my iPhone called "New Music" that is not on my desktop. It has numerous folders nested inside of it and whenever i try to delete the folder Spotify quits. Please reset my account and delete thi folder. Thank you.

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I've only just seen this, sorry. Still having the same problem?