Someone is using my spotify account
I was at a sleepover last week, and i connected my spotify to the device at her house.. But now she has added playlists and deleted my lists, what can i do?
- 353 Views
- 1 replies
- 0 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
This is content that is no longer relevant
Start a topicI was at a sleepover last week, and i connected my spotify to the device at her house.. But now she has added playlists and deleted my lists, what can i do?
Casual Listener
I was at a sleepover last week, and i connected my spotify to the device at her house.. But now she has added playlists and deleted my lists, what can i do?
Taylor
Community Legend
353 Views
1 replies
0 likes
I have done my best to read as many posts on this, and do everything that I can to get my country location to match my current country. When editing my profile I switch it from the US to Denmark (where I am at). That also matches the small country fl...
Newbie
I have done my best to read as many posts on this, and do everything that I can to get my country location to match my current country. When editing my profile I switch it from the US to Denmark (whe...
meahtenoha
Spotify
334 Views
1 replies
0 likes
Hi all, I've been a Spotify Premium subscriber for several months now. About two months ago the charge on my card for Spotify Premium suddenly went up from $9.99 a month to $10.74 a month. Why the sudden increase and how do I right the payment so I'm...
Newbie
Hi all, I've been a Spotify Premium subscriber for several months now. About two months ago the charge on my card for Spotify Premium suddenly went up from $9.99 a month to $10.74 a month. Why the ...
meahtenoha
Spotify
338 Views
1 replies
0 likes
I bought the premium sub today whilst logged into spotify via my facebook. Once I paid I logged in and it still says I am free user and has done for hours. However when I clicked the account settings link from my welcome email spotify sent me it reco...
Visitor
I bought the premium sub today whilst logged into spotify via my facebook. Once I paid I logged in and it still says I am free user and has done for hours. However when I clicked the account settings...
MichaelJerzak
Composer
418 Views
1 replies
0 likes
Dear all, Saturday I bought a pre-paid card. I activated this on Sunday. The pin code was accepted and I received a e-mail with my evidence that I had paid and that the card was activated. However, it never got activated. so I waited a day, perhaps s...
Newbie
Dear all, Saturday I bought a pre-paid card. I activated this on Sunday. The pin code was accepted and I received a e-mail with my evidence that I had paid and that the card was activated....
user-removed
Not applicable
361 Views
1 replies
0 likes
My PayPal account was charged, I did not link my PayPal debit card or my PayPal account to spotify. I download Spotify for my ipod, but then I deleted it... My transaction number is 1KY45385W0119250F. If I could just get my money back and my Spotify ...
Newbie
My PayPal account was charged, I did not link my PayPal debit card or my PayPal account to spotify. I download Spotify for my ipod, but then I deleted it... My transaction number is 1KY45385W0119250F...
user-removed
Not applicable
911 Views
1 replies
0 likes
my credit card info was stolen and after canceling the card, realized my spptify account was set to auto pay each month. All of my music was lost when the payment didnt go through. I searched everywhere for a way to contact Spotify but had no luck. F...
Newbie
my credit card info was stolen and after canceling the card, realized my spptify account was set to auto pay each month. All of my music was lost when the payment didnt go through. I searched every...
Jonahman10
Roadie
411 Views
1 replies
0 likes
Hello, I deleted my facebook account for personal reasons, but my account prenium spotify been linked to this account. Now I pay for nothing and I can't stop the subscription because I can't connect to my spotify account without my old facebook accou...
Newbie
Hello, 🙂 I deleted my facebook account for personal reasons, but my account prenium spotify been linked to this account. Now I pay for nothing and I can't stop the subscription because I ...
Joe
Community Legend
347 Views
1 replies
0 likes
I got charged twice this month and canceled my premium account before the first of the month and I want my money back!!!!!!!!!!!!!
Newbie
I got charged twice this month and canceled my premium account before the first of the month and I want my money back!!!!!!!!!!!!!
user-removed
Not applicable
438 Views
1 replies
0 likes
Why dont you help me u have charge me twice i want money back why dosent anyone answer me, bull**bleep** spotify
Casual Listener
Why dont you help me u have charge me twice i want money back why dosent anyone answer me, bull**bleep** spotify
Joe
Community Legend
1262 Views
8 replies
0 likes
Keep getting Student discount This feature is currently unavailable. Please try again later. Any Fix?
Casual Listener
Keep getting Student discount This feature is currently unavailable. Please try again later. Any Fix?
Joe
Community Legend
341 Views
1 replies
0 likes
Hello, my dad has forgotten his log in details. He obviously can't reset his password as he can't remember the email he used. How can this be rectified?
Casual Listener
Hello, my dad has forgotten his log in details. He obviously can't reset his password as he can't remember the email he used. How can this be rectified?
guzz316spotify
Casual Listener
505 Views
2 replies
0 likes
Hi..My premium subscription will be expired 9/22. I'm in Europe right now and I'm going to stay here for a couple of months and I don't want to use my c.c that you have in your system. I have a friend in MA USA and he can send a check (named Kostas K...
Newbie
Hi..My premium subscription will be expired 9/22. I'm in Europe right now and I'm going to stay here for a couple of months and I don't want to use my c.c that you have in your system. I have a frien...
Joe
Community Legend
433 Views
1 replies
0 likes
i let my friend borrow my account and now she refuses to log out! I simply need to be logged out of all devices so I can have it all to myself.
Newbie
i let my friend borrow my account and now she refuses to log out! I simply need to be logged out of all devices so I can have it all to myself. 🙂
Joe
Community Legend
334 Views
1 replies
0 likes
Dear Spotify,
Up until 8 months ago I was registered as a Premium
user. Arond then, my credit card expired and I no longer renewed my
payment information.
I recently decided to renewe my information
and re-upgrade to Spotify Premium. I have now been c...
Casual Listener
Dear Spotify,<br><br>Up until 8 months ago I was registered as a Premium user. Arond then, my credit card expired and I no longer renewed my payment information. <br><br>I rec...
Joe
Community Legend
464 Views
3 replies
0 likes
Hello Guys! I'm a User from Germany that now uses Spotify-premium for about 3/4 of a year. I just recently got the "we couldn't charge your Card"-Message and shortly after went down to Spotify-Free. The thing is: The money was paid and we didn't chan...
Casual Listener
Hello Guys! I'm a User from Germany that now uses Spotify-premium for about 3/4 of a year. I just recently got the "we couldn't charge your Card"-Message and shortly after went down to Spotify-Fr...
Joe
Community Legend
456 Views
3 replies
0 likes
Hej I've unchecked all the boxes under the profile heading but still I cant seem to get rid of the Ive been listening to... What can I do?
Casual Listener
Hej I've unchecked all the boxes under the profile heading but still I cant seem to get rid of the Ive been listening to... What can I do?
b11
Casual Listener
1191 Views
2 replies
1 likes
Is there a way to adjust settings? I don't want Spotify to automatically open when I turn on my computer. It is REALLY slowing it down and I am ready to remove it from my laptop.
Newbie
Is there a way to adjust settings? I don't want Spotify to automatically open when I turn on my computer. It is REALLY slowing it down and I am ready to remove it from my laptop.
Joe
Community Legend
446 Views
1 replies
0 likes
I accidently deleted my playlist named "Playlist 1" on September 7. 2013 around 9:40 p.m. Pacific time. I spent many hours creating the playlist. It would mean a lot if somebody can recover it for me, i used the playlist everyday.
Newbie
I accidently deleted my playlist named "Playlist 1" on September 7. 2013 around 9:40 p.m. Pacific time. I spent many hours creating the playlist. It would mean a lot if somebody can recover it for me...
Joe
Community Legend
319 Views
1 replies
0 likes
So here is the problem. I would like to use my Spotify account, but I forgot my password. When I click on the option "I forgot my password", on Spotify, the link just redirects me to a message asking me to find out my password on Facebook preferences...
Casual Listener
So here is the problem. I would like to use my Spotify account, but I forgot my password. When I click on the option "I forgot my password", on Spotify, the link just redirects ...
prbalbontin
Casual Listener
595 Views
2 replies
1 likes