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I forgot my password AND I'm no longer on Facebbok

So here is the problem. I would like to use my Spotify account, but I forgot my password. When I click on the option "I forgot my password", on Spotify, the link just redirects me to a message asking me to find out my password on Facebook preferences...

Casual Listener

So here is the problem.   I would like to use my Spotify account, but I forgot my password.   When I click on the option "I forgot my password", on Spotify, the link just redirects ...

prbalbontin

Casual Listener

569 Views

2 replies

1 likes

  • 569 Views
  • 2 replies
  • 1 likes

Solved!! Renewal of premium subscription

HeyMy spotify Premium subscription has failed to charge several times now and I don't know why. My card is functioning properly both for e-commerce and is edited as in Sweden. Not the first time happening and only way i could get premium was to start...

Casual Listener

Hey My spotify Premium subscription has failed to charge several times now and I don't know why. My card is functioning properly both for e-commerce and is edited as in Sweden. Not the first time ha...

Joe

Community Legend

14400 Views

14 replies

0 likes

  • 14400 Views
  • 14 replies
  • 0 likes

Change of Details

Is there anyway i can change the cost of my spotify subscription since i now have an NUS extra card without unsubscribing then re-subscribing? Cheers

Newbie

Is there anyway i can change the cost of my spotify subscription since i now have an NUS extra card without unsubscribing then re-subscribing? Cheers

Joe

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Please Help?

Hey guys, so I'm having a bit of a problem.On my ex's spotify, I left a private playlist (while we were together), but it keeps showing up! He hasn't been on to see it or delete it. I guess it shows how much he actually goes on Spotify Anyway, does a...

Newbie

Hey guys, so I'm having a bit of a problem. On my ex's spotify, I left a private playlist (while we were together), but it keeps showing up!  He hasn't been on to see it or delete it. I guess i...

Joe

Community Legend

307 Views

1 replies

0 likes

Account
  • 307 Views
  • 1 replies
  • 0 likes

Can't log in - spotify/facebook credentials not recognised.

Hi all, Bit confused with this one so I will try and be clear as possible. I use Spotify on my Galaxy S3 mostly, and 2 weeks ago when i opened the app, it asked me for log in credentials (it normally doesn't) and proceeded to not let me log in and wo...

Casual Listener

Hi all,   Bit confused with this one so I will try and be clear as possible.   I use Spotify on my Galaxy S3 mostly, and 2 weeks ago when i opened the app, it asked me for log in cr...

Peter__

Community Legend

3578 Views

6 replies

0 likes

  • 3578 Views
  • 6 replies
  • 0 likes

Solved!! Separate Spotify & Facebook Accounts

I just signed up for Spotify and it had to create an account using Facebook... the other link (for just a Spotify account) didn't work. I do not use my facebook account nor do I want to... just use it to read about my family. I think I've only commen...

Casual Listener

I just signed up for Spotify and it had to create an account using Facebook... the other link (for just a Spotify account) didn't work.  I do not use my facebook account nor do I want to... just...

Peter__

Community Legend

19373 Views

15 replies

1 likes

  • 19373 Views
  • 15 replies
  • 1 likes

Solved!! Spotify/Facebook

I wanna know if it´s possible to login to Spotify without an Facebook account??

Casual Listener

I wanna know if it´s possible to login to Spotify without an Facebook account??

user-removed

Not applicable

1259 Views

6 replies

0 likes

  • 1259 Views
  • 6 replies
  • 0 likes

Premium Account Hacked

Hello, My previous account was hacked this morning. The user name and password have been changed. I have tried reaching out to the support email, however I am only getting automated responses for the last 2 hours and cannot seem to get anyone to assi...

Casual Listener

Hello, My previous account was hacked this morning. The user name and password have been changed. I have tried reaching out to the support email, however I am only getting automated responses for t...

Peter__

Community Legend

476 Views

3 replies

0 likes

  • 476 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium- American Credit card necessary?

Hey. So i'm an international student living in the US. I would like to have spotify premium but the thing is my credit card is from my home country and I don't think I will be getting an American bank account or credit card anytime soon. So i was won...

Casual Listener

Hey. So i'm an international student living in the US. I would like to have spotify premium but the thing is my credit card is from my home country and I don't think I will be getting an American ban...

Peter__

Community Legend

3185 Views

1 replies

0 likes

Account
Premium
Subscription
  • 3185 Views
  • 1 replies
  • 0 likes

10 hour limited exceed

I keep getting a message saying I have exceeded my 10 hour limit even though I haven't used my account for a couple of months. Is it possible someone has got my details and using my account and can I change my details to try and overcome this problem...

Newbie

I keep getting a message saying I have exceeded my 10 hour limit even though I haven't used my account for a couple of months. Is it possible someone has got my details and using my account and can I...

Peter__

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Relocated abroad.

Hi there. I used to be an unlimited subscriber of spotify for two years or so. After figuring out I didn't use it much, I switched back to the free option. Long story short, I relocated from the UK to France. Now spotify bugs me I can't use it. As fa...

Casual Listener

Hi there.   I used to be an unlimited subscriber of spotify for two years or so. After figuring out I didn't use it much, I switched back to the free option. Long story short, I relocated fr...

Peter__

Community Legend

816 Views

7 replies

0 likes

  • 816 Views
  • 7 replies
  • 0 likes

Solved!! Gift card: Code is invalid

Hallo, I bought a gift card yesterday, but PIN code is invalid. I am sure that is the right code. What can I do? AZ

Newbie

Hallo, I bought a  gift card yesterday, but PIN code is invalid. I am sure that is the right code. What can I do? AZ

Peter__

Community Legend

878 Views

2 replies

0 likes

  • 878 Views
  • 2 replies
  • 0 likes

Broken Email Account

Hi, It seems that my email is somehow broken with Spotify. Let me show you what I mean. I first try to make an account with Spotify using my email: ...and it says that my email is being used with another account. So then I try to have the password ma...

Newbie

Hi,   It seems that my email is somehow broken with Spotify. Let me show you what I mean.     I first try to make an account with Spotify using my email:   &nbs...

Peter__

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Premium Account Hacked

Can't log in to account as my e-mail address is now not recognized. Will i have to cancel my bank details?

Newbie

Can't log in to account as my e-mail address is now not recognized. Will i have to cancel my bank details?

Peter__

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

30 day trial not happening I for 2 days

I started using the app for my iPhone and only used it for 48 hrs and it said my trial use was over. I was supposed to get 30 days of free trial use and that did not happen. How can you fix it so I get the full benefit of the 30 days? I thought it wo...

Newbie

I started using the app for my iPhone and only used it for 48 hrs and it said my trial use was over. I was supposed to get 30 days of free trial use and that did not happen. How can you fix it so I g...

Peter__

Community Legend

591 Views

1 replies

0 likes

Other
  • 591 Views
  • 1 replies
  • 0 likes

Why did my music not play offline?

I upgraded to premium so that on a trip I could listen to my music offline, only the music that I already had on my laptop files played, all the music I had collected through spotify did not play. So I downgraded back to unlimited. Could someone help...

Regular

I upgraded to premium so that on a trip I could listen to my music offline, only the music that I already had on my laptop files played, all the music I had collected through spotify did not play. So...

Peter__

Community Legend

925 Views

2 replies

0 likes

Account
Premium
Subscription
  • 925 Views
  • 2 replies
  • 0 likes

Solved!! Playlists gone missing

All of my playlists on my pc is gone. They are still on my phone though. Is there a way to get them back on the pc?

Casual Listener

All of my playlists on my pc is gone. They are still on my phone though. Is there a way to get them back on the pc?

Peter__

Community Legend

1785 Views

17 replies

0 likes

  • 1785 Views
  • 17 replies
  • 0 likes

Payment problems

We are Americans posted in Germany. We do not have a German bank account, or German credit cards. I want to purchase Spotify services, but they will not take my American credit cards or Paypal account as payment. I do have a girocard that I use to pu...

Newbie

We are Americans posted in Germany.  We do not have a German bank account, or German credit cards.  I want to purchase Spotify services, but they will not take my American credit ...

Peter__

Community Legend

578 Views

2 replies

0 likes

  • 578 Views
  • 2 replies
  • 0 likes

My starred songs from my playlist have disappeared.

My starred songs have disappeared! I already tried logging out and logging back in and it didn't work. I've already started starring more songs but I was wondering if I could get all the ones I already starred back. Thank you!!

Casual Listener

My starred songs have disappeared! I already tried logging out and logging back in and it didn't work. I've already started starring more songs but I was wondering if I could get all the ones I alrea...

Peter__

Community Legend

595 Views

2 replies

0 likes

Account
  • 595 Views
  • 2 replies
  • 0 likes

Reset Device

Hi <br><br>I need to reset my device pls<br><br>- Henrylui911<br><br>Thanks

Casual Listener

Hi &lt;br&gt;&lt;br&gt;I need to reset my device pls&lt;br&gt;&lt;br&gt;- Henrylui911&lt;br&gt;&lt;br&gt;Thanks

Peter__

Community Legend

430 Views

2 replies

0 likes

Unlimited
  • 430 Views
  • 2 replies
  • 0 likes