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Solved!! Renewal of premium subscription

HeyMy spotify Premium subscription has failed to charge several times now and I don't know why. My card is functioning properly both for e-commerce and is edited as in Sweden. Not the first time happening and only way i could get premium was to start...

Casual Listener

Hey My spotify Premium subscription has failed to charge several times now and I don't know why. My card is functioning properly both for e-commerce and is edited as in Sweden. Not the first time ha...

Joe

Community Legend

14536 Views

14 replies

0 likes

  • 14536 Views
  • 14 replies
  • 0 likes

Change of Details

Is there anyway i can change the cost of my spotify subscription since i now have an NUS extra card without unsubscribing then re-subscribing? Cheers

Newbie

Is there anyway i can change the cost of my spotify subscription since i now have an NUS extra card without unsubscribing then re-subscribing? Cheers

Joe

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Please Help?

Hey guys, so I'm having a bit of a problem.On my ex's spotify, I left a private playlist (while we were together), but it keeps showing up! He hasn't been on to see it or delete it. I guess it shows how much he actually goes on Spotify Anyway, does a...

Newbie

Hey guys, so I'm having a bit of a problem. On my ex's spotify, I left a private playlist (while we were together), but it keeps showing up!  He hasn't been on to see it or delete it. I guess i...

Joe

Community Legend

332 Views

1 replies

0 likes

Account
  • 332 Views
  • 1 replies
  • 0 likes

Can't log in - spotify/facebook credentials not recognised.

Hi all, Bit confused with this one so I will try and be clear as possible. I use Spotify on my Galaxy S3 mostly, and 2 weeks ago when i opened the app, it asked me for log in credentials (it normally doesn't) and proceeded to not let me log in and wo...

Casual Listener

Hi all,   Bit confused with this one so I will try and be clear as possible.   I use Spotify on my Galaxy S3 mostly, and 2 weeks ago when i opened the app, it asked me for log in cr...

Peter__

Community Legend

3636 Views

6 replies

0 likes

  • 3636 Views
  • 6 replies
  • 0 likes

Solved!! Separate Spotify & Facebook Accounts

I just signed up for Spotify and it had to create an account using Facebook... the other link (for just a Spotify account) didn't work. I do not use my facebook account nor do I want to... just use it to read about my family. I think I've only commen...

Casual Listener

I just signed up for Spotify and it had to create an account using Facebook... the other link (for just a Spotify account) didn't work.  I do not use my facebook account nor do I want to... just...

Peter__

Community Legend

19743 Views

15 replies

1 likes

  • 19743 Views
  • 15 replies
  • 1 likes

Solved!! Spotify/Facebook

I wanna know if it´s possible to login to Spotify without an Facebook account??

Casual Listener

I wanna know if it´s possible to login to Spotify without an Facebook account??

user-removed

Not applicable

1344 Views

6 replies

0 likes

  • 1344 Views
  • 6 replies
  • 0 likes

Premium Account Hacked

Hello, My previous account was hacked this morning. The user name and password have been changed. I have tried reaching out to the support email, however I am only getting automated responses for the last 2 hours and cannot seem to get anyone to assi...

Casual Listener

Hello, My previous account was hacked this morning. The user name and password have been changed. I have tried reaching out to the support email, however I am only getting automated responses for t...

Peter__

Community Legend

509 Views

3 replies

0 likes

  • 509 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium- American Credit card necessary?

Hey. So i'm an international student living in the US. I would like to have spotify premium but the thing is my credit card is from my home country and I don't think I will be getting an American bank account or credit card anytime soon. So i was won...

Casual Listener

Hey. So i'm an international student living in the US. I would like to have spotify premium but the thing is my credit card is from my home country and I don't think I will be getting an American ban...

Peter__

Community Legend

3204 Views

1 replies

0 likes

Account
Premium
Subscription
  • 3204 Views
  • 1 replies
  • 0 likes

10 hour limited exceed

I keep getting a message saying I have exceeded my 10 hour limit even though I haven't used my account for a couple of months. Is it possible someone has got my details and using my account and can I change my details to try and overcome this problem...

Newbie

I keep getting a message saying I have exceeded my 10 hour limit even though I haven't used my account for a couple of months. Is it possible someone has got my details and using my account and can I...

Peter__

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Relocated abroad.

Hi there. I used to be an unlimited subscriber of spotify for two years or so. After figuring out I didn't use it much, I switched back to the free option. Long story short, I relocated from the UK to France. Now spotify bugs me I can't use it. As fa...

Casual Listener

Hi there.   I used to be an unlimited subscriber of spotify for two years or so. After figuring out I didn't use it much, I switched back to the free option. Long story short, I relocated fr...

Peter__

Community Legend

880 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Gift card: Code is invalid

Hallo, I bought a gift card yesterday, but PIN code is invalid. I am sure that is the right code. What can I do? AZ

Newbie

Hallo, I bought a  gift card yesterday, but PIN code is invalid. I am sure that is the right code. What can I do? AZ

Peter__

Community Legend

910 Views

2 replies

0 likes

  • 910 Views
  • 2 replies
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Broken Email Account

Hi, It seems that my email is somehow broken with Spotify. Let me show you what I mean. I first try to make an account with Spotify using my email: ...and it says that my email is being used with another account. So then I try to have the password ma...

Newbie

Hi,   It seems that my email is somehow broken with Spotify. Let me show you what I mean.     I first try to make an account with Spotify using my email:   &nbs...

Peter__

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Premium Account Hacked

Can't log in to account as my e-mail address is now not recognized. Will i have to cancel my bank details?

Newbie

Can't log in to account as my e-mail address is now not recognized. Will i have to cancel my bank details?

Peter__

Community Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

30 day trial not happening I for 2 days

I started using the app for my iPhone and only used it for 48 hrs and it said my trial use was over. I was supposed to get 30 days of free trial use and that did not happen. How can you fix it so I get the full benefit of the 30 days? I thought it wo...

Newbie

I started using the app for my iPhone and only used it for 48 hrs and it said my trial use was over. I was supposed to get 30 days of free trial use and that did not happen. How can you fix it so I g...

Peter__

Community Legend

605 Views

1 replies

0 likes

Other
  • 605 Views
  • 1 replies
  • 0 likes

Why did my music not play offline?

I upgraded to premium so that on a trip I could listen to my music offline, only the music that I already had on my laptop files played, all the music I had collected through spotify did not play. So I downgraded back to unlimited. Could someone help...

Regular

I upgraded to premium so that on a trip I could listen to my music offline, only the music that I already had on my laptop files played, all the music I had collected through spotify did not play. So...

Peter__

Community Legend

941 Views

2 replies

0 likes

Account
Premium
Subscription
  • 941 Views
  • 2 replies
  • 0 likes

Solved!! Playlists gone missing

All of my playlists on my pc is gone. They are still on my phone though. Is there a way to get them back on the pc?

Casual Listener

All of my playlists on my pc is gone. They are still on my phone though. Is there a way to get them back on the pc?

Peter__

Community Legend

1948 Views

17 replies

0 likes

  • 1948 Views
  • 17 replies
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Payment problems

We are Americans posted in Germany. We do not have a German bank account, or German credit cards. I want to purchase Spotify services, but they will not take my American credit cards or Paypal account as payment. I do have a girocard that I use to pu...

Newbie

We are Americans posted in Germany.  We do not have a German bank account, or German credit cards.  I want to purchase Spotify services, but they will not take my American credit ...

Peter__

Community Legend

604 Views

2 replies

0 likes

  • 604 Views
  • 2 replies
  • 0 likes

My starred songs from my playlist have disappeared.

My starred songs have disappeared! I already tried logging out and logging back in and it didn't work. I've already started starring more songs but I was wondering if I could get all the ones I already starred back. Thank you!!

Casual Listener

My starred songs have disappeared! I already tried logging out and logging back in and it didn't work. I've already started starring more songs but I was wondering if I could get all the ones I alrea...

Peter__

Community Legend

619 Views

2 replies

0 likes

Account
  • 619 Views
  • 2 replies
  • 0 likes

Reset Device

Hi <br><br>I need to reset my device pls<br><br>- Henrylui911<br><br>Thanks

Casual Listener

Hi &lt;br&gt;&lt;br&gt;I need to reset my device pls&lt;br&gt;&lt;br&gt;- Henrylui911&lt;br&gt;&lt;br&gt;Thanks

Peter__

Community Legend

463 Views

2 replies

0 likes

Unlimited
  • 463 Views
  • 2 replies
  • 0 likes

Could not change password

Due to the fact that Spotify is constantly on and I don't need to remember my password I often forget it. Today I wanted to log onto spotify on another phone and had forgotten my password. I tried changing it via the link you get in your email but af...

Newbie

Due to the fact that Spotify is constantly on and I don't need to remember my password I often forget it. Today I wanted to log onto spotify on another phone and had forgotten my password. I tried ch...

Peter__

Community Legend

628 Views

1 replies

1 likes

  • 628 Views
  • 1 replies
  • 1 likes