Archived content

Contact Spotify Support or not.

Are you purposefully hiding the link? Where do you hide it among all the support pages?!?! Or are you guys on holiday? This really takes the biscuit. Owl

Can I get my subscription changed to a different account

I went into Spotify today to redeem my code for an additional month of premium and I didn't realize that my daughter's account was logged into instead of mine. Is there any way that I can remove that Premium subscription from her account and apply it...

I NEED to delete premium!!

I need to delete my premium account but it's under a different email address and I don't know which one it is!! I'm paying £9.99 a month and not even using it. Please help ASAP!

Is there a way to pay for premium on a secure webs tie?

deleting account

I am a longstanding spotify premium member but bored now. New albums take too long to become available and downloading my playlists is not available. How do i delete my account?

Premium from Spain doesn't work in UK!!

I have a premium account in Spain (30 days free account), but here in UK it doesn´t work. It says that I'm trying to connect from a different country, but I thought that this kind of account allows to connect abroad. What do you thing that is the sol...

deducted me twice for spotify unlimited

Hello. When i recently looked at my bank information, I see that Spotify have deducted me twice (49 NOK x2) for Spotify unlimited. I would like to have my account upgraded to premium, or have a refund if this is easier. The deduction was about 2 week...

Spotify Premium without debit card?

I'm trying to sign up for the free trial of Spotify Premium so I can listen to my playlists offline during my graveyard shift at work. However, it appears that I need a credit or debit card to accomplish this. However, I don't bother with those littl...

Help

Hi! I signed up for Spotify yesterday but I'm not sure if I got the 30 day free trial but I don't want to be charged! Please help..

Songs are not showing in playlist on phone app for Windows Phone 8 (WP8)

I have a Nokia Lumia 920 WP8 and many of the songs in my playlists are not coming over to the app on my phone. I attempted to remove the app and reinstall then got even less songs in my lists than before. In looking at the message boards there are se...

Refund policy for 12-month payments.

If I were to change my payment interval for "12 months for $119.88" and later cancelled my account before the 12 months were over, would I be entitled to a pro-rated refund for the months I did not use? Thanks.

Recover deleted playlist

I was unfortunate enough to delete a playlist that is important to me. Do the admins have the possibility to find it again? Mail: [Snip-Email(Privacy)-Peter] Playlist: I<3House ___________________ EDIT: I clicked Ctrl Z and worked! Solved!!

E-card code link not working

I was given an e-card for a 3 month Premium membership and the link in the email isn't working. A message just comes up in Chrome saying 'Server Error'. Any ideas? thanks

I am being over charged by Spotify.

Your subscription Subscription status You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged $9.99 on 2013-08-21 unless you cancel your recurring payment. Yet I am now being charged $10.59....

Do Libspotify APIs support running different trackls on different devices simultaneously

We are planning to develop a mobile app using libspotify to integrate Spotify. There will be multiple devices with this app across multiple store locations. The idea is to have customers request song from any of these devices and it will queue up to ...

My playlists are gone

I recently had to format my computer, and now I've reinstalled Spotify all my playlists are gone. Do playlists only save locally? If so, then clearly this was my fault. But I assumed most data was saved online; if this is the case then shouldn't I st...

Cancelled Subscription But Still Being Charged

I canceled my subscription the day I opened the account. However, I was still charged for 5 additional months. I have tried to contact Spotify for a refund but the 877 number hangs up on you and the contact form doesn't work (in any browser that I us...

Might I have more than one account?

Because I am suppose to have free spotify through my mobile provider, but when my payments fell through on spotify i noticed i now only have spotify free. Apparently i have paied the 99NOK for fun..i seem to remember there were some hiccups when i st...