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My Spotify Premium is not activating

My Spotify Premium purchased via NetCom Basis is not activating

Casual Listener

My Spotify Premium purchased via NetCom Basis is not activating

Joe

Community Legend

389 Views

3 replies

0 likes

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NO PUEDO ESCUCHAR LAS LISTAS EN MODO OFFLINE

Tengo cuenta premium y desde la ultima actualización no puedo escuchar en el iphone,en modo offline,algunas listas y canciones que ya tenía,ni nuevas que he añadido.Denme una solución rápida,por favor,porque hice cuenta premium para ese tipo de servi...

Casual Listener

Tengo cuenta premium y desde la ultima actualización no puedo escuchar en el iphone,en modo offline,algunas listas y canciones que ya tenía,ni nuevas que he añadido. Denme una solución rápida,por fa...

Freddy_Graguer

Casual Listener

432 Views

1 replies

0 likes

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Entered credit card details for Premium service, seem to have a profile that says 48 hour trial...?

Hiya, I signed up for Spotify on the Premium service - not intersted in trialing it as I want to use the service and have the access via my cellphone too. I signed up and entered my credit card details for the monthly subscription, but my account say...

Visitor

Hiya,   I signed up for Spotify on the Premium service - not intersted in trialing it as I want to use the service and have the access via my cellphone too. I signed up and entered my credit...

mcdragon

Casual Listener

1113 Views

4 replies

0 likes

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Spotify app not working on iPhone at all

Hi There , Can someone please help me I have a premium account and I cannot use Spotifiy I phone app at all since update. I am using I phone 5. Nothing loads when I long in . It's just all black and white . And can't even play radio just nothing load...

Newbie

Hi There , Can someone please help me I have a premium account and I cannot use Spotifiy I phone app at all since update. I am using I phone 5. Nothing loads when I long in . It's just all black a...

Taylor

Community Legend

4065 Views

1 replies

0 likes

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Can the number of devices be expanded

I am wondering if an account can be expanded above three devices? Or do I have to have to get a second account?

Newbie

I am wondering if an account can be expanded above three devices? Or do I have to have to get a second account?

Taylor

Community Legend

486 Views

1 replies

1 likes

  • 486 Views
  • 1 replies
  • 1 likes

Issues with Subscription

Hello, I am getting quite frustrated because I went for the free trial, then noticed that I could not listen to music on my devices, so then decided to get the subscription, Both receipts are in the account but I am still classed as a free user when ...

Newbie

Hello,   I am getting quite frustrated because I went for the free trial, then noticed that I could not listen to music on my devices, so then decided to get the subscription, Both receipts ...

Adam

Roadie

390 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Free Trial cancellation before charge help.

I've been reading the forum and a lot of people complain about canceling the Free Trial before the 30 days ended and still get charged. My main concern is if the same will happen to me. Has the problem been corrected? I just started this account a co...

Visitor

I've been reading the forum and a lot of people complain about canceling the Free Trial  before the 30 days ended and still get charged. My main concern is if the same will happen to me. Has the...

Adam

Roadie

716 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Playlist was deleted by spotify

My wife spent hours creating a playlist "surf" and then sent the playlist to a friend. Awoke this morning to continue working on the playlist and it is gone. Any help is appreciated... Below is a link to the surf playlist but only plays a song at a t...

Newbie

My wife spent hours creating a playlist "surf" and then sent the playlist to a friend. Awoke this morning to continue working on the playlist and it is gone. Any help is appreciated... Below is a lin...

MichaelJerzak

Composer

653 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

My Premium Account has been hacked

Two weeks ago I noticed I could no longer log in to my Spotify Premium account. The password I used was no longer being accepted and I was not receiving any reactivation emails. I thought this was because I no longer had access to the work email I or...

Visitor

Two weeks ago I noticed I could no longer log in to my Spotify Premium account. The password I used was no longer being accepted and I was not receiving any reactivation emails. I thought this was be...

Sam

Spotify

3029 Views

19 replies

1 likes

  • 3029 Views
  • 19 replies
  • 1 likes

Solved!! Facebook block = Spotify Premium lost

Hello there, Facebook recently decided to block my Facebook account (for no reason in my opinion, they claim spam) and unfortunately my Spotify was linked to that account. It seems now that I have lost my Spotify Premium which is sad enough, everythi...

Casual Listener

Hello there,   Facebook recently decided to block my Facebook account (for no reason in my opinion, they claim spam) and unfortunately my Spotify  was linked to that account. It seems n...

Sam

Spotify

915 Views

3 replies

0 likes

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Spotify Problem

I have premium and now it won't let me listen to anything. It says only premium users can stream music. I've had spotify for over a year. Please help

Newbie

I have premium and now it won't let me listen to anything. It says only premium users can stream music. I've had spotify for over a year. Please help

Sam

Spotify

594 Views

4 replies

0 likes

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Solved!! Password incorrect-message on mobile phone but can log in on pc

So, this girl is paying for premium. And I have tried several times during the last months to log on with my phone, but every time I try i get the message about Incorrect password or user account. I have an Nokia N8. Anyone know what to do? And by th...

Casual Listener

So, this girl is paying for premium. And I have tried several times during the last months to log on with my phone, but every time I try i get the message about Incorrect password or user account. ...

Sam

Spotify

2319 Views

5 replies

0 likes

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  • 5 replies
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Premium activated but not visible on my devices

Hi. I have activated premium , but i am still running on free mode on my devices. This pisses me off , i am paying for nothing. How do i fix this????

Newbie

Hi. I have activated premium , but i am still running on free mode on my devices. This pisses me off , i am paying for nothing. How do i fix this????

Sam

Spotify

437 Views

2 replies

0 likes

  • 437 Views
  • 2 replies
  • 0 likes

Solved!! My Spotify Account - No longer premium

I have tried to login this morning and I've got the message that current country does not match the one from Profile, so I went to Spotify and logged to my account. I've noticed that Spotify Subscription is no longer there.As far as I know it's suppo...

Casual Listener

I have tried to login this morning and I've got the message that current country does not match the one from Profile, so I went to Spotify and logged to my account. I've noticed that Spotify Subscrip...

Sam

Spotify

1386 Views

5 replies

0 likes

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  • 5 replies
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Remove Spotify from Windows Starup

Spotify is slowing down my Windows startup. How do I remove from Startup? Thanks a bunch

Newbie

Spotify is slowing down my Windows startup. How do I remove from Startup? Thanks a bunch

Sam

Spotify

383 Views

1 replies

0 likes

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  • 1 replies
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Please log out all devices

My ex boyfriend thinks its okay to ignore me but still use my spotify that I'm paying for, can you please force log out all of the devices? Or are you not able to do that anymore? Thank you so much.

Regular

My ex boyfriend thinks its okay to ignore me but still use my spotify that I'm paying for, can you please force log out all of the devices? Or are you not able to do that anymore? Thank you so much.

Taylor

Community Legend

672 Views

1 replies

0 likes

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Offline mode on mobile

I can no longer seem to be able to listen to my playlist offline when I'm at work I used to listen to my account a lot on my wifi connection at home then switch to offline at work. I've tried various things, deleting spotify, logging into my account ...

Casual Listener

I can no longer seem to be able to listen to my playlist offline when I'm at work   I used to listen to my account a lot on my wifi connection at home then switch to offline at work.  I...

Taylor

Community Legend

677 Views

3 replies

0 likes

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Billing Premium to Sprint via boku there is not agree to terms for sprint.

I am trying to bill Spotify Premium to my sprint account by using boku. The problem I am running into is that I choose Sprint from the drop down menu, put in my phone number, and then check the agree to terms box and click next. But then it shows and...

Casual Listener

I am trying to bill Spotify Premium to my sprint account by using boku. The problem I am running into is that I choose Sprint from the drop down menu, put in my phone number, and then check the agree...

royalbasedking

Casual Listener

808 Views

3 replies

0 likes

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"New Album Releases on Spotify"

One of my favorite features of Spotify is the "New Album Releases on Spotify" playlist that is maintained by spotiy. The playlist touts that it is updated weekly, but over the past several months, the updates have become more and more infrequent. Thi...

Newbie

One of my favorite features of Spotify is the "New Album Releases on Spotify" playlist that is maintained by spotiy. The playlist touts that it is updated weekly, but over the past several months, th...

tagg

Music Fan

2407 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

a song dissapered

a song was deleted from my stared playlist today and now i cant find it.. and i dont remember the name of the song... that suks.. any way to fint out wat the name of the song was?

Newbie

a song was deleted from my stared playlist today and now i cant find it.. and i dont remember the name of the song... that suks.. any way to fint out wat the name of the song was?

Peter__

Community Legend

433 Views

2 replies

0 likes

  • 433 Views
  • 2 replies
  • 0 likes