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I can't log in for a few months now.

I uninstalled and wanted to re-install but website won't even let me in now. Some help plz? I don't know what kind of information I need to provide or whatnot. Now I'm getting a screen that says that my e-mail doesn't correspond to any active account...

Casual Listener

 I uninstalled and wanted to re-install but website won't even let me in now.   Some help plz? I don't know what kind of information I need to provide or whatnot.   Now I'm get...

zardiszardis

Casual Listener

354 Views

2 replies

0 likes

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Diffusion de la musique

Bonjour, Je suis un professionnel et j'aimerai savoir si je m'abonne au compte premium, si je peux me servir de Spotify comme diffuseur de ma musique d'ambiance ? Merci de votre réponse Cordialement

Newbie

Bonjour,   Je suis un professionnel et j'aimerai savoir si je m'abonne au compte premium, si je peux me servir de Spotify comme diffuseur de ma musique d'ambiance ?   Merci de votre...

Peter__

Community Legend

408 Views

1 replies

0 likes

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Solved!! Lost my premium?

Hello. So i purchased a 12-month premium code in November I think, however, randomly today I tried listen to Spotify on my Iphone and all of a sudden it says I am a free user? Please help I cant live without my music Thanks

Regular

Hello. So i purchased a 12-month premium code in November I think, however, randomly today I tried listen to Spotify on my Iphone and all of a sudden it says I am a free user? Please help I cant li...

Peter__

Community Legend

2819 Views

24 replies

0 likes

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Accidentally reset my account from premium to free! Help get my old account/ playlists back.

In attempting to disconnect my account from facebook (so it didn't notify when I listen to music) I reset my account from my Premium account to Free because I was under the assumption I had to create a spotify username seperate from Facebook. In doin...

Newbie

In attempting to disconnect my account from facebook (so it didn't notify when I listen to music) I reset my account from my Premium account to Free because I was under the assumption I had to create...

Taylor

Community Legend

469 Views

1 replies

0 likes

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Hi, I need my offline devices reset.

I need my offline devices reset. My user name is minplats. /Anna Björk

Casual Listener

I need my offline devices reset. My user name is minplats. /Anna Björk

Taylor

Community Legend

352 Views

1 replies

0 likes

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Spotify just deleted all my followers

So I can't see the activity of anyone I'm following (not that this functionality has been working properly since the get go) and Spotfiy is saying I have 0 followers. Not very cool.

Casual Listener

So I can't see the activity of anyone I'm following (not that this functionality has been working properly since the get go) and Spotfiy is saying I have 0 followers. Not very cool.

Taylor

Community Legend

644 Views

2 replies

0 likes

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Solved!! Cannot proceed payment for Spotify Premium!

hi there! every time i try to upgrade to premium, i get this message: Sorry, we couldn't process your order. This may be a result of your payment card or PayPal account being registered in a different country to the one you chose. Please try again or...

Casual Listener

hi there! every time i try to upgrade to premium, i get this message:   Sorry, we couldn't process your order. This may be a result of your payment card or PayPal account being registered in...

Herbaliser

Casual Listener

2858 Views

2 replies

0 likes

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I need help

My bank shows that spotify charged my account but I can only use the radio, I uninstalled and done all the other stuff. I need help figuring out why it's not working

Newbie

My bank shows that spotify charged my account but I can only use the radio, I uninstalled and done all the other stuff. I need help figuring out why it's not working

Taylor

Community Legend

494 Views

2 replies

0 likes

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Solved!! I have been looking all over and there doesn't seem to be any Spotify support.The forum is not it

I have been looking all over and there doesn't seem to be any Spotify support with Spotify employees. The forum is OK bit it's not support in any sense of the word. Is there no way to get in touch with SPotify ???? This is not good. It shouldn't be t...

Casual Listener

I have been looking all over and there doesn't seem to be any Spotify support with Spotify employees. The forum is OK bit it's not support in any sense of the word. Is there no way to get in touch wi...

Peter__

Community Legend

723 Views

3 replies

0 likes

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Playlist sharing

I have a premium account. My wife just created a free account for herself. I made a playlist for her on my account. I want to send the playlist to her. I have Spotify software installed on my PC and she has it on hers. My playlists are marked as publ...

Newbie

I have a premium account.  My wife just created a free account for herself.  I made a playlist for her on my account.  I want to send the playlist to her.  I have Spotify sof...

Peter__

Community Legend

452 Views

1 replies

0 likes

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Premium not work

I've paid my Premium but my Spotify says that I'm using Free version. I can't change it, it doesn't work anyway

Newbie

I've paid my Premium but my Spotify says that I'm using Free version. I can't change it, it doesn't work anyway 😞

user-removed

Not applicable

999 Views

6 replies

0 likes

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Logged in multiple devices

Hi, I recently bought a tablet, however when I try to log in it doesn't come up with my account. I was wondering if this was because I had logged in previously with other devices. Is there any way of disconnecting all devices from my account so I can...

Newbie

Hi,   I recently bought a tablet, however when I try to log in it doesn't come up with my account. I was wondering if this was because I had logged in previously with other devices. Is there...

Peter__

Community Legend

477 Views

1 replies

0 likes

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Solved!! Premium/Playlists disappeared // No help yet.

Dear Spotify community, Over a month ago I experienced a problem which, apparently, quite a lot Spotify-users troubles. The problem is that all my playlists and my Spotify Premium seem to have disappeared (probably due to a second account or somethin...

Newbie

Dear Spotify community,   Over a month ago I experienced a problem which, apparently, quite a lot Spotify-users troubles. The problem is that all my playlists and my Spotify Premium seem to ...

Peter__

Community Legend

906 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Time limit never ending?

My friend has had a free account for like 3 years and they have never got a time limit? Can anyone explain why? :3 Thanks Heather x

Casual Listener

My friend has had a free account for like 3 years and they have never got a time limit? Can anyone explain why? :3  Thanks Heather x 

its-heather-bro

Casual Listener

706 Views

3 replies

0 likes

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Payment???

I am now using free spotify and would like to switch to premium but I have tried several times with my mums MasterCard and PayPal and it is still saying payment failed??

Newbie

I am now using free spotify and would like to switch to premium but I have tried several times with my mums MasterCard and PayPal and it is still saying payment failed??

Peter__

Community Legend

478 Views

2 replies

0 likes

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How can I deauthorize Spotify

Hi, Taken out an unlimited subscription. I initially used my desktop computer to do this. I wish I'd done it on my iPad....then I could carry Spotify anywhere in the house. How can I deauthorize my desktop computer then authoroize Spotify on my iPad?...

Newbie

Hi, Taken out an unlimited subscription. I initially used my desktop computer to do this. I wish I'd done it on my iPad....then I could carry Spotify anywhere in the house. How can I deauthorize my d...

Peter__

Community Legend

2436 Views

1 replies

0 likes

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Solved!! Wrong country w/ upgrading e-card

Hi, I'm traveling a lot, live in Belgium but I'm originally Dutch. I bought an e-card in The Netherlands and when I enter the e-card code it keeps telling me that my countries don't match and that you can only use them in the country where you bought...

Casual Listener

Hi,   I'm traveling a lot, live in Belgium but I'm originally Dutch. I bought an e-card in The Netherlands and when I enter the e-card code it keeps telling me that my countries don't match ...

Peter__

Community Legend

872 Views

1 replies

0 likes

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  • 1 replies
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Friends can't see my playlists

Hi, I have created playlists & YES I've chosen to publish them. When my sister looks at my account she can't see any of my playlists, but she can see my boyfriend's playlists, and he's done the exact same thing as me. When she looks at my account she...

Newbie

Hi,   I have created playlists & YES I've chosen to publish them. When my sister looks at my account she can't see any of my playlists, but she can see my boyfriend's playlists, and he's...

Peter__

Community Legend

775 Views

1 replies

0 likes

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Solved!! Disable displaying email in public profile

I don't want my email to be displayed in my profile under public statistics. How do I disable that?

Regular

I don't want my email to be displayed in my profile under public statistics. How do I disable that?

burabil

Regular

1776 Views

2 replies

0 likes

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Lost all my playlists (and access to my own account))

I haven't lost all my playlists only my private ones and also the ability to actually login as myself! It started when I created a new spotify account to trick my friends into thinking my credit card had money on it (Actualy got the free trial shhhhh...

Newbie

I haven't lost all my playlists only my private ones and also the ability to actually login as myself!    It started when I created a new spotify account to trick my friends into thinki...

Liam

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes