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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

782404 Views

18 replies

29 likes

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  • 18 replies
  • 29 likes

Payment???

I am now using free spotify and would like to switch to premium but I have tried several times with my mums MasterCard and PayPal and it is still saying payment failed??

Newbie

I am now using free spotify and would like to switch to premium but I have tried several times with my mums MasterCard and PayPal and it is still saying payment failed??

Peter__

Community Legend

372 Views

2 replies

0 likes

  • 372 Views
  • 2 replies
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How can I deauthorize Spotify

Hi, Taken out an unlimited subscription. I initially used my desktop computer to do this. I wish I'd done it on my iPad....then I could carry Spotify anywhere in the house. How can I deauthorize my desktop computer then authoroize Spotify on my iPad?...

Newbie

Hi, Taken out an unlimited subscription. I initially used my desktop computer to do this. I wish I'd done it on my iPad....then I could carry Spotify anywhere in the house. How can I deauthorize my d...

Peter__

Community Legend

2353 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Wrong country w/ upgrading e-card

Hi, I'm traveling a lot, live in Belgium but I'm originally Dutch. I bought an e-card in The Netherlands and when I enter the e-card code it keeps telling me that my countries don't match and that you can only use them in the country where you bought...

Casual Listener

Hi,   I'm traveling a lot, live in Belgium but I'm originally Dutch. I bought an e-card in The Netherlands and when I enter the e-card code it keeps telling me that my countries don't match ...

Peter__

Community Legend

761 Views

1 replies

0 likes

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  • 1 replies
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Friends can't see my playlists

Hi, I have created playlists & YES I've chosen to publish them. When my sister looks at my account she can't see any of my playlists, but she can see my boyfriend's playlists, and he's done the exact same thing as me. When she looks at my account she...

Newbie

Hi,   I have created playlists & YES I've chosen to publish them. When my sister looks at my account she can't see any of my playlists, but she can see my boyfriend's playlists, and he's...

Peter__

Community Legend

695 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Disable displaying email in public profile

I don't want my email to be displayed in my profile under public statistics. How do I disable that?

Regular

I don't want my email to be displayed in my profile under public statistics. How do I disable that?

burabil

Regular

1591 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Lost all my playlists (and access to my own account))

I haven't lost all my playlists only my private ones and also the ability to actually login as myself! It started when I created a new spotify account to trick my friends into thinking my credit card had money on it (Actualy got the free trial shhhhh...

Newbie

I haven't lost all my playlists only my private ones and also the ability to actually login as myself!    It started when I created a new spotify account to trick my friends into thinki...

Liam

Community Legend

352 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Various problems

First, all the playlists vanished from my Ipod. Then I tried signing out on the Ipod. Then I couldn't sign back in. I had originally signed in through Facebook but it said I had to turn off offline stuff before I could get back in. I did that, I thin...

Casual Listener

First, all the playlists vanished from my Ipod.  Then I tried signing out on the Ipod.  Then I couldn't sign back in.  I had originally signed in through Facebook but it said I had to ...

brite1

Casual Listener

515 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

cant log in/all songs and playlists gone

ref:_00DD0pxIW._500D0QoDw1 Hey guys, I did a contact form as couple of days ago but thought I'd post on here. This account has been made since I can't login to my actual account which was face booked linked. Up until a week ago everything was fine my...

Casual Listener

ref:_00DD0pxIW._500D0QoDw1   Hey guys, I did a contact form as couple of days ago but thought I'd post on here.   This account has been made since I can't login to my actual account...

Peter__

Community Legend

1542 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Can't see messages

I joined Spotify yesterday and submitted a question about how it works, i received several emails apparently saying i had a reply, but whenever I try to get the message i get a "complete your Profile" screen with my user id filled in. when i click "s...

Visitor

I joined Spotify yesterday and submitted a question about how it works,  i received several emails apparently saying i had a reply, but whenever I try to get the message i get a "complete your P...

Liam

Community Legend

2897 Views

4 replies

0 likes

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  • 4 replies
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Can i buy a premium e card for someone in a country not listed in the selection?

I want to buy a card for a friend who lives in a country that is not available in the selections when i go to buy an e-card for a 3 month premium account. If i buy it for the UK, and they use a VPN to connect to a server in the UK will they be able t...

Newbie

I want to buy a card for a friend who lives in a country that is not available in the selections when i go to buy an e-card for a 3 month premium account. If i buy it for the UK, and they use a VPN t...

Peter__

Community Legend

340 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

invalid song selections

When looking at an artists list of albums, clicking on a song won't select the song I'm attempting to click on. It's confusing, I know.For example, I posted a screenshot where I wanted to grab the "I'll sleep when you're dead (bonus track version) an...

Newbie

When looking at an artists list of albums, clicking on a song won't select the song I'm attempting to click on. It's confusing, I know. For example, I posted a screenshot where I wanted to grab th...

Peter__

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Paypal payments keep failing

Dear Spotify, I used to have Spotify Unlimited until 00-07-2011 somewhere you charged my account for 10 euro's Premium while I never accepted any terms or clicked any account/payment associated forms buttons or links. This payment never proceeded and...

Casual Listener

Dear Spotify,   I used to have Spotify Unlimited until 00-07-2011 somewhere you charged my account for 10 euro's Premium while I never accepted any terms or clicked any account/payment associa...

Peter__

Community Legend

6456 Views

13 replies

0 likes

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  • 13 replies
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Offline devices...

Hi. I need my offline devices reset please. Username: RichardNess84Thank you.

Casual Listener

Hi. I need my offline devices reset please. Username: RichardNess84 Thank you.

Peter__

Community Legend

613 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Charged twice and then charged again after I cancelled.

I was charged twice on june 5th for spotify premium. (30 minutes apart from each other). I then cancelled my subscription (on june 5th) because I didn't want premium and it charged me on july 5th. I don't have premium right now, yet it still charged ...

Newbie

I was charged twice on june 5th for spotify premium. (30 minutes apart from each other). I then cancelled my subscription (on june 5th) because I didn't want premium and it charged me on july 5th. I ...

Peter__

Community Legend

276 Views

1 replies

0 likes

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  • 1 replies
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Followers are missing! 07/05-13

Just checked my Spotify profile to make a playlist I have public. What I noticed then was pretty f*ing shocking. All the artists and people I followed was gone from my page. My followers as well. Any updates?

Regular

Just checked my Spotify profile to make a playlist I have public. What I noticed then was pretty f*ing shocking. All the artists and people I followed was gone from my page. My followers as well. Any...

Liam

Community Legend

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
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Solved!! I need my password

Hi, I created my spotify profile on facebook a while ago. Now I need my password in order to register my Onkyo receiver to spotify. The password from Spotify doesn't seem to match my facebook password. When I try to retrieve the password by clicking ...

Casual Listener

Hi,   I created my spotify profile on facebook a while ago. Now I need my password in order to register my Onkyo receiver to spotify.   The password from Spotify doesn't seem to mat...

Liam

Community Legend

653 Views

3 replies

0 likes

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  • 3 replies
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No music for a band

Hi I'm from Mexico and I don't have access to the catalog of an artist from my account, even if other users in my country can, for exemple Muse. I can see the bio of the band, but no the discography, How I can fix this?

Newbie

Hi I'm from Mexico and I don't have access to the catalog of an artist from my account, even if other users in my country can, for exemple Muse. I can see the bio of the band, but no the discography,...

Danielrik

Newbie

257 Views

2 replies

1 likes

  • 257 Views
  • 2 replies
  • 1 likes

Changing Login Details from FB to a new Spotify Acct

I need some help--my username is NOT my full name, but another User/account with my facebook name and photo are showing up as a "user" that I should add. This other account has no playlist. I am not connected to FB so how do I get rid of this other e...

Newbie

I need some help--my username is NOT my full name, but another User/account with my facebook name and photo are showing up as a "user" that I should add. This other account has no playlist. I am not ...

Adam

Roadie

303 Views

1 replies

0 likes

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  • 1 replies
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Hi

I bought a spotify gift card today and try to redeem the pin code in one of the menu which say redeem code but i get the error " The Premium code you entered is invalid. Please check that you have typed it correctly." what should i do? Thanx in advan...

Casual Listener

I bought a spotify gift card today and try to redeem the pin code in one of the menu which say redeem code but i get the error " The Premium code you entered is invalid. Please check that you have ty...

Adam

Roadie

370 Views

5 replies

0 likes

  • 370 Views
  • 5 replies
  • 0 likes

My brother has forgotten his password, email and username.

As I said in the subject title he has forgotten everything, and did not have the common sense to write it down anywhere. The account is being paid for by my bank account so I do however have all the card information. How should I proceed? As I can ob...

Regular

As I said in the subject title he has forgotten everything, and did not have the common sense to write it down anywhere. The account is being paid for by my bank account so I do however have all th...

Greg

Roadie

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes