Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Change payment method

Hey Spotify, yesterday i accidently bought Spotify Premium with my dads paypal account, i didnt needed to insert a password or username. this acctually shocks me that Spottify remembers the passwords of a payment account. so now i want to change my p...

Casual Listener

Hey Spotify,    yesterday i accidently bought Spotify Premium with my dads paypal account, i didnt needed to insert a password or username. this acctually shocks me that Spottify reme...

Jamie

Spotify Legend

3169 Views

3 replies

0 likes

  • 3169 Views
  • 3 replies
  • 0 likes

Spotify in Southeast Asia?

Hello, I'm planning on moving to Southeast Asia in a few months and have Spotify premium. I'm taking a cell phone with spotify and will have a tablet, but I'm not paying for a U.S. phone or internet service while abroad. I've heard Spotify isn't avai...

Newbie

Hello,   I'm planning on moving to Southeast Asia in a few months and have Spotify premium. I'm taking a cell phone with spotify and will have a tablet, but I'm not paying for a U.S. phone or ...

user-removed

Not applicable

1972 Views

2 replies

1 likes

  • 1972 Views
  • 2 replies
  • 1 likes

Missing starred songs

Hi there. Previously I lived in the Netherlands and then have recently moved to Malaysia. My Spotify starred songs have literally disappeared in front of my eyes after changing my location. Help! [EDIT] They're not ALL completely missing, just that t...

Casual Listener

Hi there.   Previously I lived in the Netherlands and then have recently moved to Malaysia. My Spotify starred songs have literally disappeared in front of my eyes after changing my location...

clowve

Casual Listener

509 Views

2 replies

0 likes

  • 509 Views
  • 2 replies
  • 0 likes

Spotify gift card not working...

Hey, i live in belgium, and because i'm only 30min away from the border with the netherlands i thought i'd buy me a gift card, but when i was trying to cash it in on my pc it told me that it would only work in that country where you bought it in... d...

Casual Listener

Hey,   i live in belgium, and because i'm only 30min away from the border with the netherlands i thought i'd buy me a gift card, but when i was trying to cash it in on my pc it told me tha...

ShaHar

Casual Listener

436 Views

2 replies

0 likes

  • 436 Views
  • 2 replies
  • 0 likes

Spotify Mobile Not Loggin in

Hello, Spotify will not let me log in w/ my username. I refuse to attach my fb to it. Keeps saying my username or pw is incorrect. Obviously it's not since I am able to make a post here w/ the same username and pw.

Newbie

Hello,   Spotify will not let me log in w/ my username. I refuse to attach my fb to it. Keeps saying my username or pw is incorrect. Obviously it's not since I am able to make a post here w/...

Sam

Spotify

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Block

Hi!   How to block/remove other users from your spotify playlists?

Newbie

Hi!   How to block/remove other users from your spotify playlists?

Peter__

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Help restore Deleted playlist

I've accidentally deleted a playlist recently. It was called library. I've been working on it for awhile. Please is there some way to reset this. Help me please! Thank you in advance!

Newbie

I've accidentally deleted a playlist recently. It was called library. I've been working on it for awhile. Please is there some way to reset this. Help me please! Thank you in advance!

Peter__

Community Legend

1004 Views

5 replies

0 likes

  • 1004 Views
  • 5 replies
  • 0 likes

missed payment now cant pay untill pay date....

It just says im in offline mode.... try to go online to say im good to pay, no option to pay to continue subscription just says ill be billed on the 20th but I dont want to wait that long. tried canceling and reactivating but it just continued my old...

Regular

It just says im in offline mode.... try to go online to say im good to pay, no option to pay to continue subscription just says ill be billed on the 20th but I dont want to wait that long. tried canc...

Peter__

Community Legend

1506 Views

6 replies

0 likes

  • 1506 Views
  • 6 replies
  • 0 likes

Solved!! Problems!

I've had problems with my account for over 2 months now. After seeing severalPosts on the help forums about the same problem i thought it would be uneccesary to nag about it and Hoped for you to release a fully functional version. My problem? I have ...

Casual Listener

I've had problems with my account for over 2 months now. After seeing several Posts on the help forums about the same problem i thought it would be uneccesary to nag about it and Hoped for you to re...

Peter__

Community Legend

1873 Views

10 replies

0 likes

  • 1873 Views
  • 10 replies
  • 0 likes

Cancelled Subscription?

Help! Hi I'm trying to cancel spotify simply because I don't want to pay 10 dollars anymore and when I log in it says I'm using spotify For free when I was just charged on my account June 25, can anyone help this is quite frustrating please!

Newbie

Help! Hi I'm trying to cancel spotify simply because I don't want to pay 10 dollars anymore and when I log in it says I'm using spotify For free when I was just charged on my account June 25, can a...

Greg

Roadie

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Help! My account is gone and I don't know what happened!

I have the free version of spotify and I have the app (for radio). Spotify logged me out of the app and when I tried to log back in, it wouldn't work and so I made a new account with a different email, worked fine. Now, opened spotify on my laptop, I...

Newbie

I have the free version of spotify and I have the app (for radio). Spotify logged me out of the app and when I tried to log back in, it wouldn't work and so I made a new account with a different emai...

Peter__

Community Legend

1213 Views

1 replies

0 likes

  • 1213 Views
  • 1 replies
  • 0 likes

After new installation of the computer, Spotify is resetted, too (no playlists, no friends, etc)

I have reinstalled my laptop and started Spotify again. Unfortunately, my account seems to be resetted. I had once registered with my Facebook account and wanted to start Spotify again. No playlists, no friends, no messages anymore. I have refound my...

Visitor

I have reinstalled my laptop and started Spotify again. Unfortunately, my account seems to be resetted. I had once registered with my Facebook account and wanted to start Spotify again. No playlist...

user-removed

Not applicable

371 Views

2 replies

0 likes

  • 371 Views
  • 2 replies
  • 0 likes

Playlists are gone!

I listened to them late last night and this morning they are gone! Help! I only use the mobile app on my phone.

Casual Listener

I listened to them late last night and this morning they are gone! Help! I only use the mobile app on my phone.

Peter__

Community Legend

469 Views

3 replies

0 likes

  • 469 Views
  • 3 replies
  • 0 likes

sharing an account

is there a way to have two accounts together?

Newbie

is there a way to have two accounts together?

Adam

Roadie

584 Views

1 replies

1 likes

  • 584 Views
  • 1 replies
  • 1 likes

Solved!! Music in all playlists disappeared

I updated to new version of Spotify on my iPhone 5 & all the music in my playlists has disappeared. There is nothing there. All the music I downloaded has gone!

Newbie

I updated to new version of Spotify on my iPhone 5 & all the music in my playlists has disappeared. There is nothing there. All the music I downloaded has gone!

Liam

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Solved!! Playlists suddenly empty!

Hello Spotify! When launching spotify this morning on my iPhone I found that while all my playlists are still there, there are NO songs in any of them. I logged out and back in - no joy. I checked on my laptop (its a mac) - and spotify prompted me to...

Newbie

Hello Spotify!   When launching spotify this morning on my iPhone I found that while all my playlists are still there, there are NO songs in any of them.   I logged out and back in ...

Liam

Community Legend

2165 Views

6 replies

1 likes

  • 2165 Views
  • 6 replies
  • 1 likes

Problema con cuenta premium no pedida

hola, no pedí la cuenta premium pero he recibido un cargo en mi paypal pero al entrar en spotify aparezco como cuenta free. No solo me cobran si no que encima no me dan nada a cambio. Por favor anulen el cargo de forma inmediata o activen la cuenta p...

Casual Listener

hola, no pedí la cuenta premium pero he recibido un cargo en mi paypal pero al entrar en spotify aparezco como cuenta free. No solo me cobran si no que encima no me dan nada a cambio. Por favor anule...

mayteareces

Casual Listener

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

streaming

i cant stream from computer to device

Casual Listener

i cant stream from computer to device

Richard

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Account says I'm in the states when I'm in Canada?

I've been trying for the past couple days to find a solution for this issue. But apparently Spotify is now available in Canada, and I signed up. It was working fine until it says I'm in the wrong country. When you search up my IP address, it shows th...

Casual Listener

I've been trying for the past couple days to find a solution for this issue.    But apparently Spotify is now available in Canada, and I signed up. It was working fine until it says I...

Richard

Community Legend

949 Views

1 replies

0 likes

  • 949 Views
  • 1 replies
  • 0 likes

Facebook deactived over three months

I am trying to reset my password and retain my user id because I've been out of touch with my account for over a month. Trouble is, my facebook has been deactived for over three months now and from that I no longer have access to my Facebook account,...

Newbie

I am trying to reset my password and retain my user id because I've been out of touch with my account for over a month. Trouble is, my facebook has been deactived for over three months now and from t...

Richard

Community Legend

368 Views

2 replies

0 likes

  • 368 Views
  • 2 replies
  • 0 likes