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Problems with cancel Spotify Premium

Hi, some days ago I bought the Spotify Option of the German Telekom. To use this I have to cancel my current Spotify Premium subscription. But there is a problem with that. Down there I linked a screenvideo (I don't really know how to call a Screensh...

Visitor

Hi,   some days ago I bought the Spotify Option of the German Telekom. To use this I have to cancel my current Spotify Premium subscription. But there is a problem with that.    ...

user-removed

Not applicable

749 Views

4 replies

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Solved!! Premium account Offline mode abroad

My Swedish Premium account with offline mode only worked for one month in France. How come?

Casual Listener

My Swedish Premium account with offline mode only worked for one month in France. How come?

user-removed

Not applicable

3012 Views

8 replies

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NUS Student Discount availability

Hi, I've been trying to sign up the NUS discounted subscription in the past few days without success. I keep getting the erroe message "This feature is currently unavailable. I have used both links on NUS website and spotify website. Any suggestions ...

Visitor

Hi,   I've been trying to sign up the NUS discounted subscription in the past few days without success. I keep getting the erroe message "This feature is currently unavailable.  &nbsp...

monkii

Casual Listener

1156 Views

9 replies

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how can i see a list of who is subscribed to my playlist?

hey there! i wish i could see who is subscribed to my playlist, since the icons it shows is only for a couple of the people. i want to invite people, but i can't if i don't even know if they're already subscribed or not...! please help! p.s. i LOVE s...

Casual Listener

hey there!  i wish i could see who is subscribed to my playlist, since the icons it shows is only for a couple of the people.  i want to invite people, but i can't if i don't even know if t...

Peter__

Community Legend

585 Views

1 replies

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Solved!! what happens to my playlists when temporarily interrupting Premium account?

Will I still be able to access my playlists, when temporarily interrupting my Premium account and for how long or does Spotify set a limit on how long they will keep the record of my playlists?

Music Fan

Will I still be able to access my playlists, when temporarily interrupting my Premium account and for how long or does Spotify set a limit on how long they will keep the record of my playlists?

Peter__

Community Legend

526 Views

1 replies

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No streaming

I lost all my playlists and cannot stream any music anymore My phonecompamy sees Im stilling subscribed bit I forgot my password and username and dor Some reason and dont get à respons When I ask for 'forgotten'.... What to do!?!?? Now I subscribed v...

Visitor

I lost all my playlists and cannot stream any music anymore My phonecompamy sees Im stilling subscribed bit I forgot my password and username and dor Some reason and dont get à respons When I ask for...

Robbie

Spotify Legend

335 Views

1 replies

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1 month Premium

Hi, I have a Unlimited subscription for Spotify (btw, Spotify is the best invention since the wheel - this besides) but I'm leaving on a holiday within a couple of weeks and I would like to subscribe for a Premium subscription, but just for 1 month (...

Casual Listener

Hi, I have a Unlimited subscription for Spotify (btw, Spotify is the best invention since the wheel - this besides) but I'm leaving on a holiday within a couple of weeks and I would like to subsc...

Liam

Community Legend

975 Views

4 replies

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I want to delete one of my accounts. All my playlists are gone!

Please delete this account: username: saeedmahdavi email: I created this account a few minutes ago, and accidentally connected my facebook account to it. Now all my playlists on my previous account are gone! I want those playlists back please! the ot...

Newbie

Please delete this account:   username: saeedmahdavi email:<Snip - Best not to put details in posts, just for security! ~ AnthonyB>   I created this account a few minutes ag...

Taylor

Community Legend

349 Views

1 replies

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Can't access old account

I have an old free spotify, and dont remember the account or my user name. When i click to forgot username it says that i am inlogged, my computer has crashed so i kant loo out. I tyed to sighn up for a premium member but cant logg in. So now i dont ...

Newbie

I have an old free spotify, and dont remember the account or my user name. When i click to forgot username it says that i am inlogged, my computer has crashed so i kant loo out. I tyed to sighn up fo...

Robbie

Spotify Legend

516 Views

1 replies

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Payment refused

Hi, I subscribed for Spotify Premium but somehow the payment is not working. I called Paypal and they said my account is fine, but apparantly I have signed up for a "salesperson-subscription", not a normal one. how do i change that here in Spotify?? ...

Newbie

Hi,    I subscribed for Spotify Premium but somehow the payment is not working. I called Paypal and they said my account is fine, but apparantly I have signed up for a "salesperson-subs...

hannahsersen

Newbie

737 Views

4 replies

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Transaction problem while redeeming a gift code

Hi Spotify, l was about to redeem a gift code, and pushed the button "get premium" I was immediately directed to a page, where it showed me a receipt of what I was about to buy: "a month of Spotify Premium Subscribsition", assuming that I could use m...

Casual Listener

Hi Spotify,   l was about to redeem a gift code, and pushed the button "get premium" I was immediately directed to a page, where it showed me a receipt of what I was about to buy: "a month o...

Harbo

Casual Listener

629 Views

2 replies

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accounts verwalten

Hallo zusammen, der spotify support hat mich angewiesen hier meine frage zu stellen. Da hier alles auf englisch ist bin ich gespannt ob ich überhaupt eine Antwort erhalte. Zum Problem. Ich habe meine spotify account auf vielen Endgeräten aktiviert un...

Newbie

Hallo zusammen,   der spotify support hat mich angewiesen hier meine frage zu stellen. Da hier alles auf englisch ist bin ich gespannt ob ich überhaupt eine Antwort erhalte.   Zum P...

Peter__

Community Legend

679 Views

1 replies

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Incorrect sales tax added to my subscription

For the last few months my premium subscription has been charged sales tax, though I live in a state without sales tax. I contacted support and their messages were only slightly helpful and generally glib. I was told initially that the incorrect amou...

Newbie

For the last few months my premium subscription has been charged sales tax, though I live in a state without sales tax.  I contacted support and their messages were only slightly helpful and gen...

Peter__

Community Legend

1095 Views

1 replies

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profile changed by someone else ?

Few days ago, I found a profile name and photo that are not mine on the right corner of the mac app. I'm logging on with my credential - user : francismuseux). My accounts settings seems ok, I changed my password but I'm not able to override those wr...

Newbie

Few days ago, I found a profile name and photo that are not mine on the right corner of the mac app. I'm logging on with my credential - user : francismuseux). My accounts settings seems ok, I change...

Peter__

Community Legend

415 Views

2 replies

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Credit card and country

Hello, I have a Spotify Premium account since September 8th 2012, but I can not use my account for few weeks. Having never changed the mode of payment, I do not understand why my credit card is now rejected. It is a French credit card VISA. According...

Casual Listener

Hello,   I have a Spotify Premium account since September 8th 2012, but I can not use my account for few weeks.   Having never changed the mode of payment, I do not understand why m...

Liam

Community Legend

618 Views

5 replies

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Premium User Subscription Problems

I have been a premium user for over year now. The day I got a mac book pro I installed spotify and my playlist did not sync. It even said that I should "upgrade" even though I have been paying for premium service. If I log into my account online it s...

Casual Listener

I have been a premium user for over year now.  The day I got a mac book pro I installed spotify and my playlist did not sync.  It even said that I should "upgrade" even though I have been p...

Peter__

Community Legend

455 Views

4 replies

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Cambiar usuario

Por error, he creado el usuario premium iujhasdighasdas, y me gustaría poder cambiarlo, porque me causa muchos problemas al acceder. Ruego me indiquen la manera de hacerlo, ya sea a través de la cancelación de la cuenta y creación de una nueva, o la ...

Newbie

Por error, he creado el usuario premium iujhasdighasdas, y me gustaría poder cambiarlo, porque me causa muchos problemas al acceder. Ruego me indiquen la manera de hacerlo, ya sea a través de la canc...

Peter__

Community Legend

515 Views

1 replies

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Error , oops something went wrong

Getting the error oops, something went wrong try later or look at our helpdesk when i try to add a subscription somebody please help me!

Casual Listener

Getting the error oops, something went wrong try later or look at our helpdesk when i try to add a subscription somebody please help me!

Peter__

Community Legend

2270 Views

4 replies

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Spotify Gift Card error

I try to redeem my 10 euro spotify gift card, but i constantly get this error; "Oeps! Er is iets fout gegaan. Probeer het later opnieuw of ga naar onze Help afdeling." which means; "Oops! Something went wrong. Try again later or go to our Help desk."...

Newbie

I try to redeem my 10 euro spotify gift card, but i constantly get this error;    "Oeps! Er is iets fout gegaan. Probeer het later opnieuw of ga naar onze Help afdeling." which means; "...

Peter__

Community Legend

882 Views

3 replies

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Playlists deleted after app update

Hi,I received a notification of an app update thru my App Store on my iPhone 5. I updated the app and subsequently lost ALL my playlists.Kindly seeking information on how to get this back ASAP. I am leaving the country in 3 days and had all the playl...

Regular

Hi, I received a notification of an app update thru my App Store on my iPhone 5. I updated the app and subsequently lost ALL my playlists. Kindly seeking information on how to get this back ASAP....

Peter__

Community Legend

767 Views

6 replies

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