Archived content

Account issues

I have been using Spotify Premium on my iPhone for several months. I downloaded Spotify for my MacBook and when I sign in it does not recognize that I have a Premium membership. What do I need to do to fix this? Thanks for your time!

My Spotify Premium isnt working, i got it through Sonera

Hello, i've been using Spotify Premium almost a year and i am getting it through a local operator Sonera. Today i called Sonera and asked why it isnt working like it should (on my Spotify account it says that i am using free and on my Sonera account ...

log in impossible

I had to create a new spotify account becouse its impossible to me to log in back to my old spotify account since i ereased my facebook account!!! The thing is that i ve been paying for the last months for my premiun account and im not able to log in...

"Credit card about to expire" message still comes after updating card information

Me and a family member use the same Premium account, and she, being the person who takes care of the subscription payment, recently updated her new card information after Spotify sent a message about her old credit card (the one she has been paying t...

I can't login!

I can't login to my Spotify! Keeps saying error 410!

All my Spotify playlist's are gone!!

Hi My spotify subscription just ended the other day and I then found out all my playlists are gone and I am not going to resubscribe to a profile that is completely cleansed from what I have build up over the past year Username: [snip-mod edit] I am ...

Bought premium, it disappeared

I just bought premium with an E-Card, first it didnt work on my iPhone, now it doesnt work anywhere, it says im running on spotify free, really need help !!!!!!!!

Just bought spotify premium and I cannot use it on my ipone

Gave all my card information for spotify premium and my account details confirm i have a premium account. I cannot play any on demand music on my phone, only radio as it says i need a premium account. I have logged in and out and deleted and reinstal...

Being charged for 30 day free trail

This is the second attempted at getting this problem resolved. I am being charged for the 30 day free trail period. Please correct this.

Charges - Unapproved

I was charged 3 times for this service without approval. I have not been charged for June and July yet. Who do I contact to dispute these charges before I get charged again?

Spotify telling me I don't have a Premium account?

Hello, i have a problem with my spotify account. I use spotify with a connection of the german t-mobile since a long time. I had a mobile phone contract at t-mobile and i connected my spotify account with this phone number. Since the 24th june this m...

Can I freeze my Spotify subscription for a month?

Spotify playbutton (Not Working)

Don't if it's the blogging website i'm using, but however many times i do as the instructions tell me to, the result is just a couple lines of code... Please help I'll post it here see if it works..

It wont let me pay for premium.

I've providing my credit card information several times and it keeps saying to try again.

THEY OVERDREW MY ACCOUNT

I am trying to get it so my bank account doesn't overdraw but your customer service sucks. I have to have this fixed by tomorrow!

WHY DO YOU NOT RESPOND?....

HEllo TO any spotify human/customer service person!!!! Can you stop taking monies formmy bank account?....... this has been going on for 4 month at £9.99 a time!!.. i have no subscription with you yet yo keep taking monies!! i have e- mailed you 4 ti...