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My account has been charged twice, is there anyway to contact them?
My account has been charged twice, is there anyway to contact them?
Community Legend
400 Views
1 replies
0 likes
Hi, Is it possible to unlink my facebook (log in with just my email) from my spotify account. I originally created the account with facebook to try spotify but wasn't really convinced (partially because it was a facebook only service). However recent...
Hi, Is it possible to unlink my facebook (log in with just my email) from my spotify account. I originally created the account with facebook to try spotify but wasn't really convinced (p...
Not applicable
1244 Views
2 replies
0 likes
A week or so ago, I went to open spotify. Upon opening I realized that I was someone signed on to a friends spotify account. The weird thing was that all of my account information was used (username, log in information etc etc). But once in spotify, ...
A week or so ago, I went to open spotify. Upon opening I realized that I was someone signed on to a friends spotify account. The weird thing was that all of my account information was used (username,...
Casual Listener
483 Views
3 replies
0 likes
Hi, i became a customer at TELIA a couple of weeks ago, and i've been a PREMIUM member at spotify for several months. Thru TELIA i can get free spotify PREMIUM, which i'd like to activate... BUT!! I forgot to unsubscribe my PREMIUM at spotify, and th...
Hi, i became a customer at TELIA a couple of weeks ago, and i've been a PREMIUM member at spotify for several months. Thru TELIA i can get free spotify PREMIUM, which i'd like to activate... ...
Roadie
591 Views
1 replies
0 likes
Updated my card info because my cards been deactivated. Got new card, updated the info on the site. Money (99 sek) has been charged the 28 june. But no premium account. tried the support form but i got an automated emailresponse ( cmon! thats not so ...
Updated my card info because my cards been deactivated. Got new card, updated the info on the site. Money (99 sek) has been charged the 28 june. But no premium account. tried the support form but i g...
Roadie
367 Views
1 replies
0 likes
I was just trying to listen, but Spotify tells me, that my 10 hours of listening times is ended. But how? I havent listened this month for that long, and one more thing. ITS A NEW MONTH so why isnt it reseted? So I hope i get answers to these two que...
I was just trying to listen, but Spotify tells me, that my 10 hours of listening times is ended. But how? I havent listened this month for that long, and one more thing. ITS A NEW MONTH so why isnt i...
Community Legend
524 Views
1 replies
0 likes
Hey! I'm trying to log onto my account page at the website, but I only get a white page saying "504 Gateway Time-out" and below "nginx". Is it a problem in my end or yours? // Peter
Hey! I'm trying to log onto my account page at the website, but I only get a white page saying "504 Gateway Time-out" and below "nginx". Is it a problem in my end or yours? ...
Casual Listener
3961 Views
7 replies
0 likes
I get a message saying my 10 hours are already used. I thought I could use it for free with the advertisement...
I get a message saying my 10 hours are already used. I thought I could use it for free with the advertisement...
Community Legend
577 Views
3 replies
0 likes
Why can't I have an option to turn off these condom adverts I'm hearing every other song? It seems rather inappropriate to prevent people from having a child friendly experience with a pay wall? I'm fairly certain that a massive number of minors use ...
Why can't I have an option to turn off these condom adverts I'm hearing every other song? It seems rather inappropriate to prevent people from having a child friendly experience with a pay wall? I'm ...
Community Legend
573 Views
1 replies
0 likes
Whenever I go to change my card I get a message saying my zip code is incorect but I haven't entered a zip code. After I enter my zipcode I get this screen. Any help to get my new card working. That zip code is definetly in the US.
Whenever I go to change my card I get a message saying my zip code is incorect but I haven't entered a zip code. After I enter my zipcode I get this screen. Any help to get ...
Community Legend
543 Views
2 replies
0 likes
I accidentally purchased premium on my wrong account. It should've gone to my Facebook-connected account but since the usernames are so similar, I accidentally bought premium when I was signed in to the wrong account. Is there any way to cancel the p...
I accidentally purchased premium on my wrong account. It should've gone to my Facebook-connected account but since the usernames are so similar, I accidentally bought premium when I was signed in to ...
Community Legend
808 Views
1 replies
0 likes
I have more than three devices with offline playlists, then I got the message too many offline playlists. Then it said that I should close the app and restart it. I did. Then I couldn't play any songs at all on my PC... AT ALL? And I only have offlin...
I have more than three devices with offline playlists, then I got the message too many offline playlists. Then it said that I should close the app and restart it. I did. Then I couldn't play any song...
Community Legend
668 Views
1 replies
0 likes
I can't seem to post in the official deleted playlist thread... and I've anyway sent in a contract form but I'm in tears here over the deletion of my playlists by someone who thought that they'd stay on my device even if they deleted them from their ...
I can't seem to post in the official deleted playlist thread... and I've anyway sent in a contract form but I'm in tears here over the deletion of my playlists by someone who thought that they'd sta...
Community Legend
380 Views
1 replies
0 likes
Hello. I have just spent the last few hours checking out all the other sites that are similiar to what Spotify does. I am a premium member here. I noticed that on almost all the other sites, the 2 things I am looking for I found on those other sites....
Hello. I have just spent the last few hours checking out all the other sites that are similiar to what Spotify does. I am a premium member here. I noticed that on almost all the oth...
Community Legend
781 Views
2 replies
0 likes
Hi, I was trying to connect my Spotify with facebook, but can't. The window that opens up with facebook's login form is not properly resized. When a message appears, asking me if I want to save the "browser" (security measures - I get a text with a c...
Hi, I was trying to connect my Spotify with facebook, but can't. The window that opens up with facebook's login form is not properly resized. When a message appears, asking me if I w...
Casual Listener
1043 Views
7 replies
0 likes
I bought a $72 subscription card purely so I could use my phone for spotify, I now have a year subscription to Unlimited(which is useless to me) I've been trying to insert my credit card info in, but every time it asks for my post code before getting...
I bought a $72 subscription card purely so I could use my phone for spotify, I now have a year subscription to Unlimited(which is useless to me) I've been trying to insert my credit card info in, b...
Casual Listener
715 Views
2 replies
0 likes
Hi, my brother has just deleted my playslist accidently. The playList is called: "Swag". Is it possible for some admin to recover it in my account please.
Hi, my brother has just deleted my playslist accidently. The playList is called: "Swag". Is it possible for some admin to recover it in my account please.
Casual Listener
851 Views
4 replies
0 likes
I've recently been getting messages when I use my account that says 3 devices are being used when I only use Spotify on 2 devices. It says I will be unable to sync because of this. No one else knows my information so what could be causing this proble...
I've recently been getting messages when I use my account that says 3 devices are being used when I only use Spotify on 2 devices. It says I will be unable to sync because of this. No one else knows ...
Community Legend
452 Views
2 replies
0 likes
Hace unos días solicité la cancelación de la suscripción de mi cuenta, pero me han pasado el cargo igual. Solicito la devolución y que no se me pasen más cargos.
Hace unos días solicité la cancelación de la suscripción de mi cuenta, pero me han pasado el cargo igual. Solicito la devolución y que no se me pasen más cargos.
Community Legend
444 Views
2 replies
0 likes
I have been using the Free trial version for a while now and I want to upgrade to Premium. I was wondering what kind of "subscription" Spotify uses. Do I agree to pay for 12 months worth of Spotify in advance?Or is there no agreement and Spotify char...
I have been using the Free trial version for a while now and I want to upgrade to Premium. I was wondering what kind of "subscription" Spotify uses. Do I agree to pay for 12 months wort...
Newbie
616 Views
3 replies
0 likes
