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ERROR IN BILLING

Hi, I honestly have NO idea what is going on with spotify, but now it seems like I will likely be charged twice because spotify can't get the right darn account associated with my payment. I tried to create a new account and use my payment for it, bu...

Newbie

Hi,   I honestly have NO idea what is going on with spotify, but now it seems like I will likely be charged twice because spotify can't get the right darn account associated with my payment....

Peter__

Community Legend

1070 Views

5 replies

0 likes

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  • 5 replies
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Do free users still have a limit on total play time?

Hi, I've been signed up for a while, but I've always either used itunes or last.fm to play music. I can't seem to find any mention of it on the site, only through other people saying things (so I'm not sure if it's still in place as these were from a...

Visitor

Hi, I've been signed up for a while, but I've always either used itunes or last.fm to play music. I can't seem to find any mention of it on the site, only through other people saying things (so I'm...

Peter__

Community Legend

1588 Views

1 replies

0 likes

  • 1588 Views
  • 1 replies
  • 0 likes

Premium account Hacked!

Hello! I have been using my Account "koivoo" on spotify for as long as i can remember, but this week it just stopped to work wrong username/pasword. And I use Netcom M+ (norway) with spotify so i got a 12month code activation on my account aswell. I ...

Visitor

Hello! I have been using my Account "koivoo" on spotify for as long as i can remember, but this week it just stopped to work wrong username/pasword. And I use Netcom M+ (norway) with spotify so i g...

Peter__

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

All my playlists have been changed!!!

Just logged in on a new computer this afternoon, and all of my playlists have gone! They were public, and I had around 15 of them. I've tried disconnecting from my facebook account and logging back in just with the username, but no dice! Please help,...

Newbie

Just logged in on a new computer this afternoon, and all of my playlists have gone! They were public, and I had around 15 of them. I've tried disconnecting from my facebook account and logging back i...

Peter__

Community Legend

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Getting my unlimited to work

I've just upgraded to unlimited but I cannot play any music.

Newbie

I've just upgraded to unlimited but I cannot play any music.

Joe

Community Legend

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

all tracks are greyed out

My playlists is showing 0 songs, and i can't play any! I have premium! They are all gray! I have iphone4

Newbie

My playlists is showing 0 songs, and i can't play any! I have premium! They are all gray! I have iphone4

Joe

Community Legend

827 Views

4 replies

0 likes

  • 827 Views
  • 4 replies
  • 0 likes

Could I be logged out all devices?

Admin please log me out of all my devices 

Newbie

Admin please log me out of all my devices 

Taylor

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Payment cancelled

Dear Spotify, Todat i recieved a message in Spotify that my payment has cancelled. I had to contact PayPal for more information. Paypal said that there should be no problem with the paments. Just to be sure I have increased my balance. Paypal told me...

Casual Listener

Dear Spotify,   Todat i recieved a message in Spotify that my payment has cancelled. I had to contact PayPal for more information.   Paypal said that there should be no problem with...

randy1609

Casual Listener

443 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

premium to free?!

I have premium, but I can't afford it, my last payment did not go through so I thought that spotify would go back to it'soriginal state i.e free with comercial. But it doesn't. It just stops playing which is really anoying! So how do I downgrade to s...

Casual Listener

I have premium, but I can't afford it, my last payment did not go through so I thought that spotify would go back to it'soriginal state i.e free with comercial. But it doesn't. It just stops playing ...

Sam

Spotify

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Onkyo TX-NR616 7.2 Netzwerk AV-Receiver Email doesn`t send

Hi , i want to get connected to Spotify on my Onkyo TX-NR616 7.2 Netzwerk AV-Receiver,but i want the email to get connected to my Onkyo, but i diddn´t get any email from Spotify to deal with it! Sorry for my English,iam German! Can you help me? Regar...

Regular

Hi , i want to get connected to Spotify on my Onkyo TX-NR616 7.2 Netzwerk AV-Receiver,but i want the email to get connected to my Onkyo, but i diddn´t get any email from Spotify to deal with it! ...

DANBOSS

Regular

1773 Views

17 replies

0 likes

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  • 17 replies
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I can not pay

Since ten days Spotify was not able to charge my premium subscription. I was using Paypal, then I changed to mastercard, and I have no problem with both of them, but Spotify was unable to charge the payment. Now, I lost my Premium subscritption and w...

Casual Listener

Since ten days Spotify was not able to charge my premium subscription. I was using Paypal, then I changed to mastercard, and I have no problem with both of them, but Spotify was unable to charge the ...

Sam

Spotify

653 Views

3 replies

0 likes

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  • 3 replies
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Other user on mine

please log everyone out of my account stellaw2

Newbie

please log everyone out of my account stellaw2

Joe

Community Legend

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Why can't I log in to my account?

I'm getting a bit tired of this. Sometimes I am able to log right in and play the music I have selected. Other times I try to log in and it's like the system has totally forgotten my password. If the account is directly tied to Facebook, what is the ...

Casual Listener

I'm getting a bit tired of this. Sometimes I am able to log right in and play the music I have selected. Other times I try to log in and it's like the system has totally forgotten my password. If the...

Joe

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Deleting an account

Hi,  I wish to delete my account.   Can you help me?   Thanks, G.

Visitor

Hi,  I wish to delete my account.   Can you help me?   Thanks, G.

Sam

Spotify

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

can't upgrade to premium

I've been trying to upgrade, first to premium, then because it wouldn't let me, to unlimited but it won't let me upgrade at all now, whats going on???

Casual Listener

I've been trying to upgrade, first to premium, then because it wouldn't let me, to unlimited but it won't let me upgrade at all now, whats going on???

Sam

Spotify

377 Views

2 replies

0 likes

  • 377 Views
  • 2 replies
  • 0 likes

Solved!! Company subscription

What are the rules for using a spotify subscription in a company? It would be great to have a common access to spotify at my work.

Newbie

What are the rules for using a spotify subscription in a company? It would be great to have a common access to spotify at my work. 

Sam

Spotify

799 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

How do I activate?

My 48 trial time is up and I want the premium. I just get the radio....my playlists don't work. How do I activate?

Newbie

My 48 trial time is up and I want the premium. I just get the radio....my playlists don't work. How do I activate?

Sam

Spotify

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

spotify giftcard question

So im thinking of getting a premium account but i dont trust giving out my card info over the connection im on so i was going to get a giftcard but i noticed on the premium subscription you need 9.99 plus .60 in order to get it. But the only options ...

Newbie

So im thinking of getting a premium account but i dont trust giving out my card info over the connection im on so i was going to get a giftcard but i noticed on the premium subscription you need 9.99...

Sam

Spotify

416 Views

2 replies

0 likes

  • 416 Views
  • 2 replies
  • 0 likes

Trying to Cancel Subscription but getting a "502 Bad Gateway" error

Description I am trying to cancel my subscription to spotify, but I keep getting a "502 Bad Gateway" error when trying to go to the subscription tab. My subscription ends today, and I would not like to be charged unfairly, since I have read elsewhere...

Newbie

  Description I am trying to cancel my subscription to spotify, but I keep getting a "502 Bad Gateway" error when trying to go to the subscription tab. My subscription ends today, and I woul...

robertv

Casual Listener

789 Views

4 replies

1 likes

  • 789 Views
  • 4 replies
  • 1 likes

Solved!! Does my computer need to be one of my 3 devices for Spotify Premium?

I'm planning on signing up for Premium tomorrow. I want my 3 devices to be an ipod touch, tablet, and android galaxy player. Right now I just have the free version on my laptop, android player, and tablet. Can I switch the last device option to my ip...

Casual Listener

I'm planning on signing up for Premium tomorrow. I want my 3 devices to be an ipod touch, tablet, and android galaxy player. Right now I just have the free version on my laptop, android player, and t...

justresistable

Casual Listener

1199 Views

2 replies

0 likes

  • 1199 Views
  • 2 replies
  • 0 likes