Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Someone is on my account that i left logged in and keeps pausing my music at work. It's driving me nuts! Could i please be logged out on all devices. Thanks!
Someone is on my account that i left logged in and keeps pausing my music at work. It's driving me nuts! Could i please be logged out on all devices. Thanks!
Community Legend
278 Views
1 replies
0 likes
Hi, I honestly have NO idea what is going on with spotify, but now it seems like I will likely be charged twice because spotify can't get the right darn account associated with my payment. I tried to create a new account and use my payment for it, bu...
Hi, I honestly have NO idea what is going on with spotify, but now it seems like I will likely be charged twice because spotify can't get the right darn account associated with my payment....
Community Legend
1013 Views
5 replies
0 likes
Hi, I've been signed up for a while, but I've always either used itunes or last.fm to play music. I can't seem to find any mention of it on the site, only through other people saying things (so I'm not sure if it's still in place as these were from a...
Hi, I've been signed up for a while, but I've always either used itunes or last.fm to play music. I can't seem to find any mention of it on the site, only through other people saying things (so I'm...
Community Legend
1519 Views
1 replies
0 likes
Hello! I have been using my Account "koivoo" on spotify for as long as i can remember, but this week it just stopped to work wrong username/pasword. And I use Netcom M+ (norway) with spotify so i got a 12month code activation on my account aswell. I ...
Hello! I have been using my Account "koivoo" on spotify for as long as i can remember, but this week it just stopped to work wrong username/pasword. And I use Netcom M+ (norway) with spotify so i g...
Community Legend
475 Views
1 replies
0 likes
Just logged in on a new computer this afternoon, and all of my playlists have gone! They were public, and I had around 15 of them. I've tried disconnecting from my facebook account and logging back in just with the username, but no dice! Please help,...
Just logged in on a new computer this afternoon, and all of my playlists have gone! They were public, and I had around 15 of them. I've tried disconnecting from my facebook account and logging back i...
Community Legend
279 Views
1 replies
0 likes
I've just upgraded to unlimited but I cannot play any music.
I've just upgraded to unlimited but I cannot play any music.
Community Legend
266 Views
1 replies
0 likes
My playlists is showing 0 songs, and i can't play any! I have premium! They are all gray! I have iphone4
My playlists is showing 0 songs, and i can't play any! I have premium! They are all gray! I have iphone4
Community Legend
793 Views
4 replies
0 likes
Admin please log me out of all my devices
Admin please log me out of all my devices
Community Legend
369 Views
1 replies
0 likes
Dear Spotify, Todat i recieved a message in Spotify that my payment has cancelled. I had to contact PayPal for more information. Paypal said that there should be no problem with the paments. Just to be sure I have increased my balance. Paypal told me...
Dear Spotify, Todat i recieved a message in Spotify that my payment has cancelled. I had to contact PayPal for more information. Paypal said that there should be no problem with...
Casual Listener
409 Views
2 replies
0 likes
I have premium, but I can't afford it, my last payment did not go through so I thought that spotify would go back to it'soriginal state i.e free with comercial. But it doesn't. It just stops playing which is really anoying! So how do I downgrade to s...
I have premium, but I can't afford it, my last payment did not go through so I thought that spotify would go back to it'soriginal state i.e free with comercial. But it doesn't. It just stops playing ...
Spotify
445 Views
1 replies
0 likes
Hi , i want to get connected to Spotify on my Onkyo TX-NR616 7.2 Netzwerk AV-Receiver,but i want the email to get connected to my Onkyo, but i diddn´t get any email from Spotify to deal with it! Sorry for my English,iam German! Can you help me? Regar...
Hi , i want to get connected to Spotify on my Onkyo TX-NR616 7.2 Netzwerk AV-Receiver,but i want the email to get connected to my Onkyo, but i diddn´t get any email from Spotify to deal with it! ...
Regular
1641 Views
17 replies
0 likes
Since ten days Spotify was not able to charge my premium subscription. I was using Paypal, then I changed to mastercard, and I have no problem with both of them, but Spotify was unable to charge the payment. Now, I lost my Premium subscritption and w...
Since ten days Spotify was not able to charge my premium subscription. I was using Paypal, then I changed to mastercard, and I have no problem with both of them, but Spotify was unable to charge the ...
Spotify
600 Views
3 replies
0 likes
please log everyone out of my account stellaw2
please log everyone out of my account stellaw2
Community Legend
271 Views
1 replies
0 likes
I'm getting a bit tired of this. Sometimes I am able to log right in and play the music I have selected. Other times I try to log in and it's like the system has totally forgotten my password. If the account is directly tied to Facebook, what is the ...
I'm getting a bit tired of this. Sometimes I am able to log right in and play the music I have selected. Other times I try to log in and it's like the system has totally forgotten my password. If the...
Community Legend
471 Views
1 replies
0 likes
Hi, I wish to delete my account. Can you help me? Thanks, G.
Hi, I wish to delete my account. Can you help me? Thanks, G.
Spotify
278 Views
1 replies
0 likes
I've been trying to upgrade, first to premium, then because it wouldn't let me, to unlimited but it won't let me upgrade at all now, whats going on???
I've been trying to upgrade, first to premium, then because it wouldn't let me, to unlimited but it won't let me upgrade at all now, whats going on???
Spotify
349 Views
2 replies
0 likes
What are the rules for using a spotify subscription in a company? It would be great to have a common access to spotify at my work.
What are the rules for using a spotify subscription in a company? It would be great to have a common access to spotify at my work.
Spotify
740 Views
3 replies
0 likes
My 48 trial time is up and I want the premium. I just get the radio....my playlists don't work. How do I activate?
My 48 trial time is up and I want the premium. I just get the radio....my playlists don't work. How do I activate?
Spotify
330 Views
1 replies
0 likes
So im thinking of getting a premium account but i dont trust giving out my card info over the connection im on so i was going to get a giftcard but i noticed on the premium subscription you need 9.99 plus .60 in order to get it. But the only options ...
So im thinking of getting a premium account but i dont trust giving out my card info over the connection im on so i was going to get a giftcard but i noticed on the premium subscription you need 9.99...
Spotify
395 Views
2 replies
0 likes
Description I am trying to cancel my subscription to spotify, but I keep getting a "502 Bad Gateway" error when trying to go to the subscription tab. My subscription ends today, and I would not like to be charged unfairly, since I have read elsewhere...
Description I am trying to cancel my subscription to spotify, but I keep getting a "502 Bad Gateway" error when trying to go to the subscription tab. My subscription ends today, and I woul...
Casual Listener
733 Views
4 replies
1 likes
