Archived content

I want to login to Spotify using Facebook details instead of Spotify.

This is a really surprising request, but I prefer to be seen in Spotify as in my Facebook name and surname; instead of my username.Is this possible? If yes, how? Please let me know.

2 accounts under 1 username

Have 2 accounts under the same username, but with different passwords. The first one was with a premium account (via KPN), and the 2nd one was created (without my knowledge) by a family member with the same username but now for temporary free premium...

Not able to reset password, help!!

I don't remember which password I chose for my new premium account. When I try to reset password, the link redirects me to spotify.com.... Any ideas on how to solve this problem?? Thanks!

Beware: Spotify is trying to rip me off (now I have to cancel my bank account)

These guys are true crooks. I cancelled my subscription months ago and uninstalled their crappy/buggy mobile app and the subscription AUTOMATICALLY reactivated itself and they charged my account and now I cannot undo my subscription. Because I cannot...

someone created account with my email, please delete it

hi, someone else created a spotify account with my email address. I wasn't a spotify user and I'm not interested in being one. please delete my account.

Email already in use when I change my profile country

Hi I used to use Spotify when it was available in Ireland a couple of years ago. When my credit card expired, I was no longer able to use the premium service in ireland. I attempted to change my country to UK to continue to use the service but that d...

Deleted my facebook

I deleted my facebook and i cant log back on. How can i get into my account. I want to cancel it to then make one that is not lnked to facebook.

Downgrading to older version

Is there a way i can downgrade, i dont like the 'Discovery' feature in the new one, i can't find sny new music. And if i dongrade will i lose any music in my playlist? Thank you

will I be billed twice?

I have upgraded to Premium from my office PC with no issues. I got home and I found out that Spotify on my other PC hadn't been upgraded so I shut it down and restarted it, even reinstalled it but no way: I had to resubscribe with the same credit car...

Devices

Someone I'm not too fond of got a hold of my Spotify account information, and it keeps pausing my music because it is being played elsewhere. Is there an option where I can manage the devices in which I'm logged into on?

Not receiving password reset emails

Hi - I've forgotten the password of my Premium account, and when I click on the reset password link, I don't get an email through. I've tried clicking reset password through the website and through the client, but nothing. Have been checking spam fil...

Can't connect with Facebook after changing password

I changed my Facebook password and now, when I try to connect to Facebook on Spotify from my Windows 7 laptop, I get a Facebook "Review Recent Login" message window, but it's not large enough to display the buttons I need to click on to OK the connec...

My playlist completely deleted by child - can it be recovered?

I wrote wrong code when I logged in

I got a present card on my birthday. But when I wrote The code something went wrong so I did get 6 months just on The computer but I wanted 3 months on my cellphone. Do anyone know what I can do? If I can change it somewhere?

Spotify will only allow me to play radio stations

I just recently downloaded spotify on my iPhone 5 it will only let me log in through Facebook and not with an email. I am wanting to get the premium spotify and pay the monthly fee and be able to play any music at any time. Can someone please help me...

Facebook deactivation

I've deactivated my facebook profile and as spotify requires me to log in to facebook its now useless to me. I cannot, it seems, cancel my subscription without access to my facebook profile. How can I cancel my subscription?

Emails not being recieved

I'm trying to set up a password but every time the site tells me they've sent me an email it never gets recieved. I have checked that my details are correct and that the mail isn't going to junk, it just appears that they aren't coming through at all...