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I can't renew my subscription, it tells me I got I don't have any funds etc.

I'm using the same card as last month, and the months before.... The bank say there is no reason whatsoever there should be a problem, I do have funds and the card is valid. I get these annoying e-mails a couple of times a year. WHY ?

Casual Listener

I'm using the same card as last month, and the months before....  The bank say there is no reason whatsoever there should be a problem,   I do have funds and the card is valid.  ...

Sigge77

Casual Listener

993 Views

6 replies

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I can't cancel my subscription

I set up an account through Facebook and now that's I'm trying to cancel it keeps directing me to a page to re-enter my Facebook password but then nothing happens.

Newbie

I set up an account through Facebook and now that's I'm trying to cancel it keeps directing me to a page to re-enter my Facebook password but then nothing happens.

Adam

Roadie

832 Views

5 replies

0 likes

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Premium Resubscribing Issues

Hello All- Thank you for checking this thread out! I was subscribed to premium back when I had an iPod touch which I eventually lost so I deleted my premium and kept my free subscription. Now I have an adroid phone and am trying to rsubscribe to prem...

Newbie

Hello All-   Thank you for checking this thread out! I was subscribed to premium back when I had an iPod touch which I eventually lost so I deleted my premium and kept my free subscription. ...

Adam

Roadie

604 Views

3 replies

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Cancelled my Spotify Trial before expiration date, but still charged.

Hi, I cancelled my subscription on the 18th (Today). However, I just noticed that I was already billed for next month. My "Receipt" says that I was billed on June 19th. However, it is Still June 18th. Any chance this will be nulled and void? Edit: At...

Casual Listener

Hi, I cancelled my subscription on the 18th (Today). However, I just noticed that I was already billed for next month. My "Receipt" says that I was billed on June 19th. However, it is Still June 18th...

chrisdevward

Casual Listener

643 Views

2 replies

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Latest patch added timelimit?

Hi! I''ve been using spotify since the early closed beta in Sweden and before today I've never had the timelimit restrictions to my account that other free users had. But when I updated spotify this morning my timelimit had suddenly been reached and ...

Casual Listener

Hi! I''ve been using spotify since the early closed beta in Sweden and before today I've never had the timelimit restrictions to my account that other free users had. But when I updated spotify thi...

Lyrael84

Casual Listener

578 Views

1 replies

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Lost playlist and accounts linked

OK so I posted earlier about not being able to sign up for spotify premium as binx90. I decided just to make a new account and then try and transfer my playlists. I got the new account and got the premium to work. However, somehow it linked to my fac...

Casual Listener

OK so I posted earlier about not being able to sign up for spotify premium as binx90.  I decided just to make a new account and then try and transfer my playlists.  I got the new account an...

Adam

Roadie

1270 Views

2 replies

0 likes

Account
Facebook
Playlists deleted
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When does the premium billing cycle begin?

I just signed up for premium. Will I be charged for June even though I am ordering Premium on the 18th? Or will my next bill be on the 18th of July? Thanks!

Newbie

I just signed up for premium. Will I be charged for June even though I am ordering Premium on the 18th? Or will my next bill be on the 18th of July?   Thanks!

Adam

Roadie

6882 Views

1 replies

0 likes

Payment
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Splitting Facebook & Spotify Accounts

Hi all, I currently have Spotify Premium and Facebook merged together into one account (IE I use Facebook to log in). I want to de-activate my Facebook but not lose my Spotify Premium since I pay for it. Is there any way that I can split the accounts...

Newbie

Hi all,   I currently have Spotify Premium and Facebook merged together into one account (IE I use Facebook to log in).  I want to de-activate my Facebook but not lose my Spotify Premiu...

Peter__

Community Legend

3778 Views

1 replies

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48 hours? Really confused.

Hi, so, a few days ago I finally downloaded the Spotify app onto my iPhone (4). It said that I had 48 hours left of my trial, and so I deleted the app right before my trial ended, figuring it wouldn't really be of much use afterwards. Today, I decide...

Newbie

Hi, so, a few days ago I finally downloaded the Spotify app onto my iPhone (4). It said that I had 48 hours left of my trial, and so I deleted the app right before my trial ended, figuring it wouldn'...

Peter__

Community Legend

5568 Views

6 replies

0 likes

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Solved!! Lost my 1 and only spotify playlist

I was using spotify web player earlier yesterday on my desktop. Then, I went and got on my laptop to sign in to that same account, but i accidentally clicked "Sign up with Facebook" instead of "Log in with facebook". Some one told me to sign with my ...

Visitor

I was using spotify web player earlier yesterday on my desktop. Then, I went and got on my laptop to sign in to that same account, but i accidentally clicked "Sign up with Facebook" instead of "Log i...

Sam

Spotify

766 Views

4 replies

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Double billing

Hello - I signed up for a free month of service of Spotify, but then decided to purchase an annual subscription for $119.88. I was charged the $119.88 and it is pending as of June 17 on my credit card, but I was also charged an additional $4.99 on th...

Newbie

Hello - I signed up for a free month of service of Spotify, but then decided to purchase an annual subscription for $119.88.  I was charged the $119.88 and it is pending as of June 17 on my cred...

Sam

Spotify

503 Views

2 replies

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Solved!! can't buy Spotify for someone in USA was able to before

I have bought spotify online in the past for friends. 3 times to be exact. I went to do the same now and it says Ecards are not available at this time in my country (USA)... when did this change? someone please advise. thanks!

Casual Listener

I have bought spotify online in the past for friends. 3 times to be exact. I went to do the same now and it says Ecards are not available at this time in my country (USA)... when did this change? som...

Taylor

Community Legend

585 Views

1 replies

0 likes

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Spotify social doesn't work

I am a premium user and have just installed Spotify on my Mac OS 10.8.4 Is there a bug with this operating system? Spotify social is not working...

Newbie

I am a premium user and have just installed Spotify on my Mac OS 10.8.4 Is there a bug with this operating system? Spotify social is not working...

Sam

Spotify

860 Views

3 replies

1 likes

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why can't I buy an e-card anymore?

I was always able to buy e-Cards for my friends birthdays and what not, and now not only is it a hassle to find the e-Card page, it says it's not available in my country (USA), and instead the only other option I am giving is to go buy the cards at T...

Casual Listener

I was always able to buy e-Cards for my friends birthdays and what not, and now not only is it a hassle to find the e-Card page, it says it's not available in my country (USA), and instead the only o...

Sam

Spotify

1238 Views

7 replies

0 likes

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Password issues & Hotmail not working

Hello all, I'm new to these forums so hopefully someone can help me. Just to start off, this is a throw away account, I needed to make this to get some help. What's the problem? Well, for somereason I have completely forgotten my password to my main ...

Casual Listener

Hello all, I'm new to these forums so hopefully someone can help me. Just to start off, this is a throw away account, I needed to make this to get some help.   What's the problem? Well, fo...

Adam

Roadie

4399 Views

6 replies

0 likes

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Solved!! can't access my account & lost all music

Hi, Here's the situation: I deleted an e-mail account before I remembered to change the address in my Spotify profile. Then I noticed I have forgotten my Spotify password. Therefore, if I request a new password, I can't read the e-mail Spotify sends ...

Casual Listener

Hi,   Here's the situation: I deleted an e-mail account before I remembered to change the address in my Spotify profile. Then I noticed I have forgotten my Spotify password. Therefore, if I ...

Liam

Community Legend

1218 Views

3 replies

0 likes

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Solved!! How to switch from a fecebook account to another ?

Hello, I use a Premium subscription, linked to my actual Facebook account. Actually, I'd like to use another facebook account and consenquently being able to log in to Spotify with this new one. How can I do that ? Is there any way to transfer everyt...

Newbie

Hello,    I use a Premium subscription, linked to my actual Facebook account.  Actually, I'd like to use another facebook account and consenquently being able to log in to Spotify w...

Peter__

Community Legend

6862 Views

5 replies

0 likes

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Solved!! I purchased spotify premium, but it isn't working

hello i haw payed tvice for spotify premium and the moony haw left the banck but i hawent got the premium yet. plus i hawent got an confermation from spotify. this is somthing in my minde that shooldent haw happend. sincerly alexander.

Casual Listener

hello i haw payed tvice for spotify premium and the moony haw left the banck but i hawent got the premium yet. plus i hawent got an confermation from spotify. this is somthing in my minde that shoold...

alex_ordemann

Casual Listener

1167 Views

5 replies

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Solved!! Payment Card Changed

Hi there I had a new bank card issued and didn't change it here prior to an attempted payment. I then changed the card and made a new payment (£9.99 has come out of my account but is not appearing on my receipts yet) and account is still showing as '...

Casual Listener

Hi there   I had a new bank card issued and didn't change it here prior to an attempted payment. I then changed the card and made a new payment (£9.99 has come out of my account but is not a...

a_dooney

Casual Listener

1417 Views

9 replies

0 likes

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free spotify

Hello I justo started using spotify con muy móviles with the premium 48h tryout and no i would like todo know ir un muy móviles i can hace spotify free and how can i do that?

Casual Listener

Hello 🙂 I justo started using spotify con muy móviles with the premium 48h tryout and no i would like todo know ir un muy móviles i can hace spotify free and how can i do that?

Jamie

Spotify Legend

752 Views

3 replies

0 likes

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