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iphone memory

Hi, I wanted to know how many MB does one synced (off line) album (aprox 8-10 songs) take on an iphone? Thanks

Newbie

Hi,   I wanted to know how many MB does one synced (off line) album (aprox 8-10 songs) take on an iphone? Thanks

MichaelJerzak

Composer

364 Views

1 replies

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Premium/Facebook confirm password loop

Hello Sir, I'm logged in spotify; but I want to buy premium. Everytime I click on "Confirm purchase" it keeps taking me to facebook to enter password - I enter the password, it takes me back back to Spotify confirm purchase page, click on it, takes m...

Newbie

Hello Sir, I'm logged in spotify; but I want to buy premium. Everytime I click on "Confirm purchase" it keeps taking me to facebook to enter password - I enter the password, it takes me back back...

keithdb5582

Casual Listener

2045 Views

6 replies

2 likes

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Playlists Gone?!

So when I was logging in into my Spotify account, all my playlists were gone, is there any way to recover them? I had three named: ''Epische Shizzle'' ''Oude **bleep**'' and ''Rock'' If I can get them back, I would be realy gratefull! Thanks!

Visitor

So when I was logging in into my Spotify account, all my playlists were gone, is there any way to recover them? I had three named: ''Epische Shizzle'' ''Oude **bleep**'' and ''Rock'' If I can g...

Taylor

Community Legend

435 Views

1 replies

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Solved!! Best way to utilise spotify at a house party

Hi folks. We're having a house party for a friend in a few weeks and I'll be 'DJing' with the help of Spotify and crossfade. We'd really like the music to be on in a few rooms at the same time. Now I know that you can't do this by signing in on a few...

Casual Listener

Hi folks.   We're having a house party for a friend in a few weeks and I'll be 'DJing' with the help of Spotify and crossfade. We'd really like the music to be on in a few rooms at the same ...

Taylor

Community Legend

1143 Views

1 replies

0 likes

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Premium account not working

I have just upgraded to a premium account but it is not working on my laptop for some reason so I was wondering if any one could help or tell me how long it will take to be resolved because I am paying money for something that is not working?

Casual Listener

I have just upgraded to a premium account but it is not working on my laptop for some reason so I was wondering if any one could help or tell me how long it will take to be resolved because I am payi...

johnburgess96

Casual Listener

526 Views

2 replies

0 likes

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Facebook Loop

I cannot authenticate my account with Facebook when I try to purchase Spotify Premium. No one is helping with this at all and no moderators have offered any advice/solution/updates on the situation at all, which is strange due to the fact so many oth...

Regular

I cannot authenticate my account with Facebook when I try to purchase Spotify Premium. No one is helping with this at all and no moderators have offered any advice/solution/updates on the situation a...

dododod

Casual Listener

698 Views

2 replies

0 likes

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Email Addressess mess

Hello. I have 1 account. Username: daalpadu Email: [removed by mod] I want to change my email to my primary domain: [email removed by mod] - When I try it says email already in use. If I try to "Forgot password?" for [email removed by mod] it says th...

Newbie

Hello.   I have 1 account.   Username: daalpadu Email: [removed by mod]   I want to change my email to my primary domain: [email removed by mod] - When I try it says emai...

neonklubba

Regular

731 Views

5 replies

0 likes

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Lost (Not Deleted) Several Playlists

I have just lost my 5th playlist in a month and I'm getting extremely frustrated. These are not deleted playlists, or "oops I signed out of facebook" playlists, but they're just gone. I've already gone through tech support twice on two different acco...

Music Fan

I have just lost my 5th playlist in a month and I'm getting extremely frustrated. These are not deleted playlists, or "oops I signed out of facebook" playlists, but they're just gone. I've alrea...

acallaghan

Regular

839 Views

5 replies

0 likes

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Solved!! Cannot log in, forgot password

Hello,(I had to make a new account to be able to post this) I cannot log into my account because I don't remember the password. But when Spotify send me the password via mail, they send it to a e-mail that I don't use anymore (Tough it was the e-mail...

Visitor

Hello, (I had to make a new account to be able to post this)   I cannot log into my account because I don't remember the password. But when Spotify send me the password via mail, they send ...

user-removed

Not applicable

1903 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Problem paying - log in problem

I have tried 10 times to pay for my premium acct today, and whenever I click "confirm purchase", the same Facebook error page comes up saying I am not logged in, when I have been logged in EVERY TIME. I even logged off and on again and the same page ...

Casual Listener

I have tried 10 times to pay for my premium acct today, and whenever I click "confirm purchase", the same Facebook error page comes up saying I am not logged in, when I have been logged in EVERY TIME...

SHNRS

Regular

645 Views

3 replies

0 likes

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Unable to cancel my 30-day trial subscripti​on

I have tried several times to cancel my subscription but it keeps bringing me back to the same page showing that I still have a preomium subscription which if I do not cancel by the 22nd of June , Ill be charged for. Can someone please cancel my subs...

Gig Goer

I have tried several times to cancel my subscription but it keeps bringing me back to the same page showing that I still have a preomium subscription which if I do not cancel by the 22nd of June , Il...

GaryP

Newbie

615 Views

3 replies

0 likes

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Problems purchasing Spotify Premium

I'm having technical problems while attempting to purchase Spotify Premium. I've tried for the past 3 days now and no luck. Every time I try, I log in using my Facebook account using Google Chrome as my phone's mobile browser. It then asks me to clic...

Newbie

I'm having technical problems while attempting to purchase Spotify Premium. I've tried for the past 3 days now and no luck. Every time I try, I log in using my Facebook account using Google Chro...

Chas

Casual Listener

1357 Views

2 replies

0 likes

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I cancelled my account a few months ago and to this day, i am still being charged

Hi,Well i was a premium user for a while, and decided i wanted to cancel my subscription. After i did, I thought that was it. the month had past and i was charged. I didnt really think bad about it and didnt complain. but for the two months that proc...

Visitor

Hi, Well i was a premium user for a while, and decided i wanted to cancel my subscription. After i did, I thought that was it. the month had past and i was charged. I didnt really think bad about it...

meahtenoha

Spotify

517 Views

3 replies

0 likes

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Spotify does not show my FacebookFriends

I´m logged in to facebook but spotify doesn´t show my friends     

Casual Listener

I´m logged in to facebook but spotify doesn´t show my friends     

meahtenoha

Spotify

1518 Views

3 replies

0 likes

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Multiple devices

I had spotify on my former roomate's computer and now they've moved and I want to revoke their access to my account. Is there a way to do this?

Casual Listener

I had spotify on my former roomate's computer and now they've moved and I want to revoke their access to my account. Is there a way to do this?  

meahtenoha

Spotify

1769 Views

1 replies

0 likes

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when upgrading to premium am stuck in loop trying to login with facebook

I recently had to cancel the credit card that spotify uses for my premium account. Consequently, my premium service has stopped. I successfully changed the details of my credit card. However, when i try to upgrade to premium spotify asks me to re-ent...

Regular

I recently had to cancel the credit card that spotify uses for my premium account.  Consequently, my premium service has stopped.  I successfully changed the details of my credit card.&nbsp...

nd82

Casual Listener

1013 Views

2 replies

0 likes

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Solved!! Country Issues

I am a US citizen living in the UK for the next 8 months. I only have a US credit card and paypal. Because I am in the UK Spotify won't let me sign up for premium. Is there any way for me to upgrade to premium. I don't mind paying for currency conver...

Casual Listener

I am a US citizen living in the UK for the next 8 months.  I only have a US credit card and paypal.  Because I am in the UK Spotify won't let me sign up for premium.  Is there any way ...

clinqed

Newbie

3366 Views

8 replies

0 likes

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Solved!! Someone else is using my spotify

Is there a way that all other devices using my account can be logged out from it? Somebody else is using it and it´s really annoying. Thanks

Casual Listener

Is there a way that all other devices using my account can be logged out from it? Somebody else is using it and it´s really annoying. Thanks

gm321

Casual Listener

633 Views

2 replies

0 likes

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Time remaining

Hi, i've been using spotify free for almost a year now and i know there are limitations, like 10hours/month. 2 weeks i have my last hour left of the month, i used it up. Then ofc i had to wait until it was time for another 10 hours free. It happened ...

Music Fan

Hi, i've been using spotify free for almost a year now and i know there are limitations, like 10hours/month. 2 weeks i have my last hour left of the month, i used it up. Then ofc i had to wait until ...

OliG

Regular

5178 Views

7 replies

0 likes

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Trying to purches premium wont allow me to go past second page (facebook login)

Hi, I used to have spotify premium and lost it because my card was now different and hadnt updated my details. I have put my new payment in and go to "Get Premium" log in, the page that says your only 90 seconds away from a world of music with the ac...

Newbie

Hi,   I used to have spotify premium and lost it because my card was now different and hadnt updated my details.   I have put my new payment in and go to "Get Premium" log in, the p...

Adam

Roadie

541 Views

1 replies

1 likes

  • 541 Views
  • 1 replies
  • 1 likes