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my payment keeps getting declined with this vanilla visa gift card. it is just like a debit card, and it even says that this card can be used with online vendors, any help?
my payment keeps getting declined with this vanilla visa gift card. it is just like a debit card, and it even says that this card can be used with online vendors, any help?
Community Legend
545 Views
1 replies
0 likes
Hello, I requested a password recovery email. I can log in through fb, but i don't remember my account's password. It hasn't arrived yet. I read some threads that it can up to 48 hours for this to arrive....you've got to be joking. I'm trying to upgr...
Hello, I requested a password recovery email. I can log in through fb, but i don't remember my account's password. It hasn't arrived yet. I read some threads that it can up to 4...
Spotify Legend
867 Views
5 replies
0 likes
Hi Spotify community! I've gotten a problem with my spotify premium account. Yesterday when I tried logging in i got an error message which was saying that my password was invalid and that I should try to log in again. All my playlists are gone and t...
Hi Spotify community! I've gotten a problem with my spotify premium account. Yesterday when I tried logging in i got an error message which was saying that my password was invalid and that I shou...
Casual Listener
732 Views
2 replies
0 likes
Hi I forgot my password for spotify and for my email address. stupdly. Could some one help as I want to delete my account and 30 day trail. email me please asap on:
Hi I forgot my password for spotify and for my email address. stupdly. Could some one help as I want to delete my account and 30 day trail. email me please asap on: <snip> &n...
Community Legend
481 Views
2 replies
0 likes
I'm afraid that my cousin has used my card to subscribe to a premium, but unfortunately I do not know which user or e-mail may have used.Is there a way to check if my card is connected to some account?
I'm afraid that my cousin has used my card to subscribe to a premium, but unfortunately I do not know which user or e-mail may have used. Is there a way to check if my card is connected to som...
Community Legend
403 Views
1 replies
0 likes
If so that's the worst business practice i've ever heard of. People trying to subscribe and you are sooo unhelpful. How about you have someone email me and do it for me. That would be great.
If so that's the worst business practice i've ever heard of. People trying to subscribe and you are sooo unhelpful. How about you have someone email me and do it for me. That would be grea...
Roadie
788 Views
7 replies
0 likes
I logged in this morning on my spotify account and noticed that i didnt have my playlists anymore. Is there anyway to recover them? Thanks a bunch!
I logged in this morning on my spotify account and noticed that i didnt have my playlists anymore. Is there anyway to recover them? Thanks a bunch!
Roadie
584 Views
3 replies
0 likes
I canceled my subscription the same day I signed when I realized that the service didn't meet my needs. I just realized that I've been getting charged for the last 6 months even though I canceled the subscription. When I try to call their 877number, ...
I canceled my subscription the same day I signed when I realized that the service didn't meet my needs. I just realized that I've been getting charged for the last 6 months even though I cancel...
Roadie
341 Views
1 replies
0 likes
I am currently a Spotify premium user, paying with my credit card. Two days ago, my friend gave me a Spotify gift card and I accidently redeemed for Spotify subscriptions while I am still under premium subscription. I don't know whether gift-card val...
I am currently a Spotify premium user, paying with my credit card. Two days ago, my friend gave me a Spotify gift card and I accidently redeemed for Spotify subscriptions while I am still under premi...
Roadie
2796 Views
1 replies
1 likes
I receive almost daily email how somebody added a song to some playlist I'm not subscribed to. Example this I received today: "****** just added Jungle Music to the playlist Beach Trip". I double checked that I'm not subscribed to that list. Could yo...
I receive almost daily email how somebody added a song to some playlist I'm not subscribed to. Example this I received today: "****** just added Jungle Music to the playlist Beach Trip". I doubl...
Newbie
2184 Views
14 replies
0 likes
Hi, So recently I got a message saying something like (Error code: 410) and that I was logged out of my account. I tried reseting the password but didn't recive any emails. Maybe someone changed my email and password? I sent a support ticket 4 days a...
Hi, So recently I got a message saying something like (Error code: 410) and that I was logged out of my account. I tried reseting the password but didn't recive any emails. Maybe someone c...
Roadie
778 Views
6 replies
0 likes
Hi, my name is Ansgar Engstrom and my spotify premium just vanished over night. Apparently, now I have Spotify Free. I have checked my payment log and my spotify premium is all paid and done for. I would like this issue to be fixed as soon as possibl...
Hi, my name is Ansgar Engstrom and my spotify premium just vanished over night. Apparently, now I have Spotify Free. I have checked my payment log and my spotify premium is all paid and ...
Casual Listener
411 Views
2 replies
0 likes
Can someone help me cancel my subscription? It accepts the password then nothing...just says its active Help would be appriecated Andy
Can someone help me cancel my subscription? It accepts the password then nothing...just says its active 😕 Help would be appriecated Andy
Community Legend
1010 Views
5 replies
0 likes
I just created a new spotify account, linked to a new email for business purposes. I logged out of my personal account and tried to sign in to my new one. When I sign into that account, Spotify completely breaks down and becomes unrepsonsive. When I ...
I just created a new spotify account, linked to a new email for business purposes. I logged out of my personal account and tried to sign in to my new one. When I sign into that account, Spotify compl...
Community Legend
438 Views
1 replies
0 likes
After having Spotify Premium for five months, I lost my debit card and forgot to change my account information before the bill cycle ended. As a result my premium access was cancelled. Not a big deal. However, when I went to renew my account and afte...
After having Spotify Premium for five months, I lost my debit card and forgot to change my account information before the bill cycle ended. As a result my premium access was cancelled. Not a big deal...
Gig Goer
933 Views
4 replies
0 likes
I go through the process to cancel my premium subscription, at the last step it asks me to login to Facebook - but this sends me back to the subscription page which states I have a current premium sub. I've tried logging out of FB, I've tried using I...
I go through the process to cancel my premium subscription, at the last step it asks me to login to Facebook - but this sends me back to the subscription page which states I have a current premium su...
Community Legend
477 Views
2 replies
0 likes
Folks, A bit of frustration here. I am a premium subscriber that has now had my offline listening withdrawn from my main device for the 2nd time in less than a week. I've asked to have my devices reset - I guess it was done as my offline listening wa...
Folks, A bit of frustration here. I am a premium subscriber that has now had my offline listening withdrawn from my main device for the 2nd time in less than a week. I've asked to have my devic...
Community Legend
375 Views
1 replies
0 likes
I signed up for the free trail and my credit/debit card was charged the next day for the month. Love spotify but please fix this. Thanks, Mark
I signed up for the free trail and my credit/debit card was charged the next day for the month. Love spotify but please fix this. Thanks, Mark
Community Legend
384 Views
1 replies
0 likes
Hi, so I had a spotify connected with my facebook and then tried to make another account that was seperate. But my second account ended up connecting with my facebook so i now have two spotify accounts connected to facebook but, i lost my old playlis...
Hi, so I had a spotify connected with my facebook and then tried to make another account that was seperate. But my second account ended up connecting with my facebook so i now have two spotify accoun...
Community Legend
343 Views
1 replies
0 likes
So I sent a query regarding how I think I was charged when I shouldn't have been. Due to the lack of money that I currently have, I was requesting a refund. I am very short on money at the moment, so if someone could give me an idea on how long these...
So I sent a query regarding how I think I was charged when I shouldn't have been. Due to the lack of money that I currently have, I was requesting a refund. I am very short on money at the moment, so...
Community Legend
546 Views
1 replies
1 likes
