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Connected to Facebook by itself

Hi My spotify account is somehow linked to Facebook now and have no idea why, it just did it by itself. How can i remove this virus/feature? sincerely

Casual Listener

Hi   My spotify account is somehow linked to Facebook now and have no idea why, it just did it by itself. How can i remove this virus/feature?   sincerely

Peter__

Community Legend

639 Views

3 replies

0 likes

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Need a playlist removed urgently

Hi, I am hoping that there can be a fix for this. On an account that belongs to my ex girlfriend, I am showing up on her end in the "top tracks" playlist. The playlist on her end doesn't have any content in it, but just by clicking my name she can se...

Regular

Hi,   I am hoping that there can be a fix for this.  On an account that belongs to my ex girlfriend, I am showing up on her end in the "top tracks" playlist. The playlist on her end doesn...

Liam

Community Legend

432 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

i want my explicit tracks back!

Im not a kid. There needs to be a way for us adults to listen to the tracks as the artist has ment them to be listened to. This whole clean business is whack.

Newbie

Im not a kid. There needs to be a way for us adults to listen to the tracks as the artist has ment them to be listened to. This whole clean business is whack.

Joe

Community Legend

517 Views

2 replies

0 likes

  • 517 Views
  • 2 replies
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Somebody is hacking my account

Somebody keeps using my account, I've tried changing my Facebook account but it still comes up every so often than my account Is being used elsewhere. What else can I do to stop this?

Casual Listener

Somebody keeps using my account, I've tried changing my Facebook account but it still comes up every so often than my account Is being used elsewhere. What else can I do to stop this?

Taylor

Community Legend

1070 Views

2 replies

0 likes

  • 1070 Views
  • 2 replies
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Solved!! $119.00 charge ???!!! For what?

Hello my account was charged 119.00 yesterday and I have no idea why. Please help

Casual Listener

Hello my account was charged 119.00 yesterday and I have no idea why. Please help

richevangelista

Casual Listener

1618 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Cannot connect my new Spotify to Facebook - but the old one is no longer connected either?

I signed in Spotify with my personal Facebook for the 48h Premium trial in March. When the trial ended I bought the Premium and had to create username and password. I didn't realize I was actually creating a brand new account - so now I have two acco...

Newbie

I signed in Spotify with my personal Facebook for the 48h Premium trial in March. When the trial ended I bought the Premium and had to create username and password. I didn't realize I was actually cr...

Liam

Community Legend

1196 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Need help (Urgent)

i just upgraded to premium and when i try to log in on my phone i get the message "account merge failed,we could not connect your spotify to facebook please try again. any suggestions?

Casual Listener

i just upgraded to premium and when i try to log in on my phone i get the message "account merge failed,we could not connect your spotify to facebook please try again. any suggestions?

Liam

Community Legend

1351 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Chargeback Disabled Account

I received an email this morning saying that my account has been disabled because a chargeback I made. I did not make a chargeback.The only thing that I can think of is a voucher I purchased from Htfdeals.com (the one year card I had added to the acc...

Music Fan

I received an email this morning saying that my account has been disabled because a chargeback I made. I did not make a chargeback. The only thing that I can think of is a voucher I purchased from...

Patricia

Spotify Legend

12422 Views

61 replies

2 likes

  • 12422 Views
  • 61 replies
  • 2 likes

Account is disabled - What do I do?

Hi everyone, If you're getting the Account is disabled message when you try to login into your Spotify account, you'll need to contact our Payments Team. We can't offer any further help on the Community --too many personal details are needed. Account...

Spotify Legend

Hi everyone,   If you're getting the Account is disabled message when you try to login into your Spotify account, you'll need to contact our Payments Team. We can't offer...

53900 Views

0 replies

15 likes

Account
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How do you Remove or Delete Radio Stations? Online or via the iPad/iPhone applications? HELP!

I have tried everything, but I have not been successful! I want to remove these random stations that are popping up in my station list! I do not listen to these artist and I do not want it showing up! Please help!

Newbie

I have tried everything, but I have not been successful! I want to remove these random stations that are popping up in my station list! I do not listen to these artist and I do not want it showing u...

Marco

Community Legend

5600 Views

1 replies

4 likes

  • 5600 Views
  • 1 replies
  • 4 likes

Accidental Multiple accounts

I have three accounts in spotify now. The first one I can no longer access. I forgot the password so I made another account and it attached to facebook, but was not working properly with facebook. I looked up my problem and it said to disconnect from...

Visitor

I have three accounts in spotify now. The first one I can no longer access. I forgot the password so I made another account and it attached to facebook, but was not working properly with facebook. I ...

user-removed

Not applicable

1299 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Me han cobrado dos veces, una de 0.01€

Hola, hoy acabo de renovar mi cuenta unlimited, y me han hecho dos cobros: -Uno de 4.99€ -Otro de 0.01€ ¿Por qué?

Casual Listener

Hola, hoy acabo de renovar mi cuenta unlimited, y me han hecho dos cobros: -Uno de 4.99€ -Otro de 0.01€   ¿Por qué?

erfox

Casual Listener

1010 Views

2 replies

0 likes

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  • 2 replies
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Lista de reproducción modificada.

¡Hola! Hace media hora abrí mi Spotify para poner esta lista: "GRR" y sólo tenía las canciones que añadí ayer, tengo la lista hace un montón de tiempo y tenía muchísimas canciones, de las cuales sólo quedaban 20 o 30. ¿Cómo puedo recuperar las otras ...

Regular

¡Hola! Hace media hora abrí mi Spotify para poner esta lista: "GRR" y sólo tenía las canciones que añadí ayer, tengo la lista hace un montón de tiempo y tenía muchísimas canciones, de las cuales...

Peter__

Community Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Change of bank account

Hi, are about to close the account from which I pay my monthly fee for Spotify. Would like to change to a different account. What shall I do?

Newbie

Hi, are about to close the account from which I pay my monthly fee for Spotify. Would like to change to a different account. What shall I do?

Adam

Roadie

1768 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Hacked spotify account

Hey, My account appears to be hacked. Someone has changed the password and the email adress associated with my account. Which means I can´t change either password or email. The only way I manage to login in is using my facebook account. The registrat...

Newbie

Hey,   My account appears to be hacked. Someone has changed the password and the email adress associated with my account. Which means I can´t change either password or email. The only w...

Adam

Roadie

475 Views

1 replies

0 likes

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  • 1 replies
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facebook to email account

I currently have my spotify account through facebook, but I want to remove my spofity account from facebook and change it so that it is simply through my email. How can I do this?

Newbie

I currently have my spotify account through facebook, but I want to remove my spofity account from facebook and change it so that it is simply through my email. How can I do this?

Adam

Roadie

609 Views

2 replies

1 likes

  • 609 Views
  • 2 replies
  • 1 likes

forgot email + spotify password

hi! i've forgotten my password and my emailadress since it was many years since i did the registration. pls, let me know what to do? sincerly, isabella. my nicknamne: littlebabyblue

Newbie

hi! i've forgotten my password and my emailadress since it was many years since i did the registration. pls, let me know what to do?   sincerly,  isabella.   my nicknamne: ...

Adam

Roadie

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Double charged

I have been billed twice every month since August of 2012. I remember seeing this before and went to contact customer service and ran into a dead end looking for a phone number. I realize we live in the digital age but REALLY no phone number. I have ...

Regular

I have been billed twice every month since August of 2012. I remember seeing this before and went to contact customer service and ran into a dead end looking for a phone number. I realize we live in ...

Adam

Roadie

1845 Views

9 replies

0 likes

  • 1845 Views
  • 9 replies
  • 0 likes

songs accidently removed

I've by accident removed halv my tracks on my playlist, Can I by any chance get the songs back? Thanks in advance.

Newbie

I've by accident removed halv my tracks on my playlist, Can I by any chance get the songs back? Thanks in advance.

Peter__

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
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Spotify in other countries.

Hello, Do you know if spotify is planning to expand their service to other countries? I absolutely loved spotify while I was in USA, but had to move to Bulgaria and am currently unable to use it. Thank you.

Newbie

Hello, Do you know if spotify is planning to expand their service to other countries? I absolutely loved spotify while I was in USA, but had to move to Bulgaria and am currently unable to use it. ...

Peter__

Community Legend

1206 Views

1 replies

1 likes

  • 1206 Views
  • 1 replies
  • 1 likes