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Problem with Spotify premium subscription logging with Movistar

Hello folks, I have registered upgraded my Spotify account to make it premium, and I will pay it through Spanish mobile operator Movistar instead of paying by credit card or whatever else. But when I try activating the premium subscription I always g...

Visitor

Hello folks,   I have registered upgraded my Spotify account to make it premium, and I will pay it through Spanish mobile operator Movistar instead of paying by credit card or whatever else. B...

user-removed

Not applicable

967 Views

4 replies

0 likes

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Solved!! Country matching fail even after changing

Hello guys, I'm from turkey which does not allow spotify or is not in agreement, I changed my country settıng to USA sometime ago, but nowadays I'm have that "your country does not match bla bla" Can you help me fix it? My location is still set as US...

Casual Listener

Hello guys,   I'm from turkey which does not allow spotify or is not in agreement,   I changed my country settıng to USA sometime ago, but nowadays I'm have that "your country does ...

2_2_etti_5

Casual Listener

673 Views

2 replies

0 likes

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Delete spotify account

I would like to delete me account please. This is my user number,1284846655. Than.

Visitor

I would like to delete me account please. This is my user number,1284846655. Than.

jorgenjorgenhot

Newbie

566 Views

3 replies

0 likes

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I have 2 accounts spotify

I have 2 accounts spotify, because today when I wanted to access my account, I was not able to Login (was connected with facebook) and I created a new account with my email (which has the same facebook account), but it happened not what I wanted to.N...

Casual Listener

I have 2 accounts spotify, because today when I wanted to access my account, I was not able to Login (was connected with facebook) and I created a new account with my email (which has the same f...

joaocnsousa

Casual Listener

671 Views

4 replies

0 likes

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Can't change password -email in use

So I've had this account for ages, with the same email and I decided it was time to change password. But I can't. I type in the new ones, confirming with the old and get the message "Your email is allready in use" Of course it's in use, I'm bloody us...

Newbie

So I've had this account for ages, with the same email and I decided it was time to change password. But I can't. I type in the new ones, confirming with the old and get the message "Your email is ...

crisplof

Casual Listener

738 Views

4 replies

0 likes

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All my playlists are gone

Can you please help me get back my playlists. They all disappeared yesterday and a new random one was added?Please help.

Newbie

Can you please help me get back my playlists. They all disappeared yesterday and a new random one was added? Please help.

Peter__

Community Legend

381 Views

1 replies

0 likes

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  • 1 replies
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Upgraded to Premium, can't use it on mobile

I upgraded to premium 5 days ago, but I still can't listen to my playlists on my mobile devices! So frustrating! I"ve uninstalled and reinstalled the Spotify app on my iPhone 3 times and it still says "Only Premium users can stream on demand". I chec...

Visitor

I upgraded to premium 5 days ago, but I still can't listen to my playlists on my mobile devices! So frustrating! I"ve uninstalled and reinstalled the Spotify app on my iPhone 3 times and it still say...

user-removed

Not applicable

880 Views

8 replies

0 likes

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Spotify Customer Support Change my account - unable to now pay

I emailed the support team with a question about buying a longer term subscription and got a reply from Alfred.Who (without my approval) decided to remove the payment method I'd been trying to use while also deleting other details from my profile suc...

Regular

I emailed the support team with a question about buying a longer term subscription and got a reply from Alfred. Who (without my approval) decided to remove the payment method I'd been trying to use ...

Adam

Roadie

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Wrong lastname on my profile

Hello,   I wonder how i can change my lastname on my account?   Therése

Visitor

Hello,   I wonder how i can change my lastname on my account?   Therése

Peter__

Community Legend

466 Views

3 replies

0 likes

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Horrible language management again

I am a subscriber of Premium and live in the French speaking part of Belgium and I do not undersand why I get a Dutch-only page why I go to http://www.spotify.com/Also I receive mails from Spoify in Dutch ! I am not even offered to switch language on...

Regular

I am a subscriber of Premium and live in the French speaking part of Belgium and I do not undersand why I get a Dutch-only page why I go to http://www.spotify.com/ Also I receive mails from Spoify i...

Peter__

Community Legend

403 Views

1 replies

0 likes

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  • 1 replies
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Help to undo secondary accountant get original back

HiThe account information down below in this message is a secondary account.It is a 48hour premium account. I don't know how it was created,I want my original back. I don't known how to do it,Do I have to do eneything to,get back my original The seco...

Regular

Hi The account information down below in this message is a secondary account. It is a 48hour premium account. I don't know how it was created, I want my original back. I don't known how to do it, ...

Peter__

Community Legend

424 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Time limit on account when there hasn't been one for over 4 years

I've had Spotify since the beginning, when it was invite only. I don't mind the ads, listening to Jonathan bable on about something, because I know that pays for the service. However, I've just noticed a limit on my account, added very recently. How ...

Casual Listener

I've had Spotify since the beginning, when it was invite only. I don't mind the ads, listening to Jonathan bable on about something, because I know that pays for the service. However, I've just notic...

Peter__

Community Legend

4651 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

No 30-Trial Rip-Off!

When I discovered Spotify I started my account by paying for Premium account. Then my friends told me, that you're able to get 30 days for free. Then I cancelled my premium account to get the deal. But it's just not possible because I paid for a Prem...

Visitor

When I discovered Spotify I started my account by paying for Premium account. Then my friends told me, that you're able to get 30 days for free. Then I cancelled my premium account to get t...

Peter__

Community Legend

1203 Views

5 replies

0 likes

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2 accounts--oops

I made a playlist with one account, upgraded to premium on the other account. Can I merge them so I can keep my playlist?

Newbie

I made a playlist with one account, upgraded to premium on the other account.  Can I merge them so I can keep my playlist?

Peter__

Community Legend

413 Views

1 replies

0 likes

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  • 1 replies
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Broke Login with 2 Accounts, 1 Facebook

I have never been happy with the random generated #s as a spotify username and I wanted to make a new account and migrate all my playlists over. Unfortunately, I have broke Spotify trying to do this. Now I can't sign in at all using my email address ...

Music Fan

I have never been happy with the random generated #s as a spotify username and I wanted to make a new account and migrate all my playlists over.   Unfortunately, I have broke Spotify trying ...

Richard

Community Legend

1299 Views

6 replies

0 likes

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25.00 fee?

i was charged a 25.00 fee today but it doesnt show up in the my receipts part of my subscribtion. whats up with that?

Casual Listener

i was charged a 25.00 fee today but it doesnt show up in the my receipts part of my subscribtion.  whats up with that?

Peter__

Community Legend

751 Views

4 replies

0 likes

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Someone else is using my Spotify account

Hi there, I've used my Spotify on a few laptops that haven't been my own, but have always signed out (to my knowledge). Lately, I've had my sessions paused due to signing in elsewhere, and have noticed random starred tracks in my account. I've just c...

Regular

Hi there,   I've used my Spotify on a few laptops that haven't been my own, but have always signed out (to my knowledge). Lately, I've had my sessions paused due to signing in elsewhere, and...

Peter__

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

I can't find my playlists!

I was creating an account for a friend, and it linked to my facebook account, it was a huge mess, i tried to unlink it and now finally I dont have her username on my account but I can't find my playlists... I tried downloading spotify again on my com...

Newbie

I was creating an account for a friend, and it linked to my facebook account, it was a huge mess, i tried to unlink it and now finally I dont have her username on my account but I can't find my playl...

Peter__

Community Legend

5043 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Paying for Premium Account

Hi there I want to try out the Premium account. However, Spotify won't let me pay for it. I'm living in Northern Ireland for college but I'm from the Republic. All of my credit cards/paypal accounts are in Ireland and Euro, but as I'm currently livin...

Casual Listener

Hi there   I want to try out the Premium account. However, Spotify won't let me pay for it. I'm living in Northern Ireland for college but I'm from the Republic. All of my credit cards/paypa...

Liam

Community Legend

1089 Views

8 replies

0 likes

  • 1089 Views
  • 8 replies
  • 0 likes