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I need help again with my subscription

I had this issue a month ago as well and it started working after a while but my current issue is very weird. I bought Premium two days ago (on the 24th) and it has worked fine until this morning when it suddenly pushed me back to Free. On the Overvi...

Casual Listener

I had this issue a month ago as well and it started working after a while but my current issue is very weird.   I bought Premium two days ago (on the 24th) and it has worked fine until this mo...

Adam

Roadie

336 Views

1 replies

0 likes

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Could you restore some playlists for me?

I deleted some playlists the last 2 months that I'd like to have restored if it's still possible. Thank you on beforehand!

Newbie

I deleted some playlists the last 2 months that I'd like to have restored if it's still possible.   Thank you on beforehand!

Peter__

Community Legend

358 Views

1 replies

0 likes

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Problema con cuenta premium

Buenos días, un día en el trabajo inicié mi cuenta de spotify y me apareció una cuenta gratuita sin nada de informacion por lo que escuché la radio y pensé que habría habido algún problema con la conexión. En el trabajo se reprodujo el problema en es...

Newbie

Buenos días, un día en el trabajo inicié mi cuenta de spotify y me apareció una cuenta gratuita sin nada de informacion por lo que escuché la radio y pensé que habría habido algún problema con la con...

Peter__

Community Legend

789 Views

2 replies

0 likes

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Followers not showing on playlist

Hey, Anthony! This is irrelevant to the topic, but I do have a problem, and as a newbie, I had trouble finding the button for starting a new thread (lol). Anyways, my problem is that the correct number of followers are not showing up on my playlist. ...

Regular

Hey, Anthony! This is irrelevant to the topic, but I do have a problem, and as a newbie, I had trouble finding the button for starting a new thread (lol). Anyways, my problem is that the correct numb...

Peter__

Community Legend

1464 Views

5 replies

2 likes

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Cancelled subscription, still got charged, paypal refunded, now account is blocked.

I had a premium account and I went to cancel and just use the free account. I cancelled twice, and after two months of still being billed I contacted paypal. My fees were refunded and now my spotify account is totally blocked. When I login with my fa...

Newbie

I had a premium account and I went to cancel and just use the free account.  I cancelled twice, and after two months of still being billed I contacted paypal.  My fees were refunded and now...

Peter__

Community Legend

842 Views

3 replies

0 likes

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Can't subscribe to Unlimited

Hello there. I'm trying subscribe Unlimited account but I'm unable to. Everytime I try I have message that I should check money on my card and check card info. I did it, I added my card again but I still can't subscribe to Unlimited. What should I do...

Newbie

Hello there. I'm trying subscribe Unlimited account but I'm unable to. Everytime I try I have message that I should check money on my card and check card info. I did it, I added my card again but I s...

Adam

Roadie

393 Views

1 replies

0 likes

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Id like to close my account

i have two accounts and want to close one (ive already stopped the subscription). how can i accomplish this? thanks

Visitor

i have two accounts and want to close one (ive already stopped the subscription). how can i accomplish this?   thanks  

Taylor

Community Legend

346 Views

1 replies

0 likes

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can you take my money?

i want a premium account. why is it so hard? please take $9.99 off my card. it's that simple.

Casual Listener

i want a premium account. why is it so hard? please take $9.99 off my card. it's that simple.

Taylor

Community Legend

349 Views

1 replies

0 likes

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Change country

If I change my country by entering my new card informations, will i still have the 11 months of Spotify Premium that i paid for in the US, now when i am changing to Denmark with new card informations?

Casual Listener

If I change my country by entering my new card informations, will i still have the 11 months of Spotify Premium that i paid for in the US, now when i am changing to Denmark with new card informations?

Liam

Community Legend

519 Views

3 replies

0 likes

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Solved!! Going on holiday...

I'm going away for 7 weeks and won't be taking a device that can play spotify with me. Is it possible to pause and take a 'holiday' from paying my Premium account subscription and reactivate it when I return, or do I have to cancel my subscription co...

Newbie

I'm going away for 7 weeks and won't be taking a device that can play spotify with me. Is it possible to pause and take a 'holiday' from paying my Premium account subscription and reactivate it when ...

Liam

Community Legend

568 Views

1 replies

0 likes

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Problema con la cuenta móvil

Adquirí la cuenta premium hace unos días y entro a mi cuenta por la App y me dice que necesito tener cuenta premium para usarla, que pasa? Qué problema tiene?

Newbie

Adquirí la cuenta premium hace unos días y entro a mi cuenta por la App y me dice que necesito tener cuenta premium para usarla, que pasa? Qué problema tiene?

Taylor

Community Legend

348 Views

1 replies

0 likes

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Real name showing despite not being connected to facebook

Hi, I have never connected my spotify account to facebook. Under Spotify/preferences I am not connected to facebook. Despite this, my real name is showing in spotify and not my username. Heck, I am not even registered with that name (changed last nam...

Casual Listener

Hi, I have never connected my spotify account to facebook. Under Spotify/preferences I am not connected to facebook. Despite this, my real name is showing in spotify and not my username. Heck, I am...

Greg

Roadie

2143 Views

4 replies

1 likes

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Cancelled credit card replaced but premium not recognised on most devices

Hi I lost my cc and Spotify just bounced to Free. When I entered the new credit card, the first time around it hadn't been set up for international payments so I entered it again. Now premium works fine on my Mac but not on my Android or iOS devices....

Newbie

Hi I lost my cc and Spotify just bounced to Free. When I entered the new credit card, the first time around it hadn't been set up for international payments so I entered it again.    No...

Peter__

Community Legend

981 Views

3 replies

0 likes

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Can't log in and am not receiving password reset.

Hi, this is regarding my account "flurreh" Earlier this week when I tried to log in, spotify sed that my password was incorrect, I have never changed the password on my account and don't think I ever would do it.. I can't access the website but when ...

Newbie

Hi, this is regarding my account "flurreh"   Earlier this week when I tried to log in, spotify sed that my password was incorrect, I have never changed the password on my account and do...

Greg

Roadie

601 Views

2 replies

0 likes

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bands with the same name

i've been trying to contact spotify about a problem on 2 of my albums listing. there's a lot of new bands called "neon" and i can't promote a direct link to my discography because it's a huge mess. this is the link to all the Neon bands: Neonbut, in ...

Roadie

i've been trying to contact spotify about a problem on 2 of my albums listing. there's a lot of new bands called "neon" and i can't promote a direct link to my discography because it's a huge mess. ...

SteveBrammer

Community Legend

1960 Views

9 replies

2 likes

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Manual password reset needed. No reset mail recieved.

Need password reset. I don't recieve any email even though it says i should. Have sent mail to support and recieved case ID back: 00716441. Have replied to the no-reply message.

Newbie

Need password reset. I don't recieve any email even though it says i should. Have sent mail to support and recieved case ID back: 00716441. Have replied to the no-reply message. 

Peter__

Community Legend

465 Views

1 replies

0 likes

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Help

I am trying to log into my spotify account but can not remember my password. I can not access my playlists and am not happy paying for a service I am not receiving. I've already asked to reset my password and I have not received the email. NO its not...

Newbie

I am trying to log into my spotify account but can not remember my password. I can not access my playlists and am not happy paying for a service I am not receiving. I've already asked to reset my pas...

Peter__

Community Legend

315 Views

1 replies

0 likes

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Solved!! Wrong Subscription Status

I've been using Spotify unlimited since 2011 and my account seems to have reverted to a free one. Had a look at my bank and I can see £4.99 to 'SPOTIFY SPOTIFY UNLIMI LONDON' going out on 07/05/2013 so I don't see how this can have happened. When I t...

Casual Listener

I've been using Spotify unlimited since 2011 and my account seems to have reverted to a free one. Had a look at my bank and I can see £4.99 to 'SPOTIFY SPOTIFY UNLIMI LONDON' going out on 07/05/...

RobAJ

Casual Listener

882 Views

3 replies

0 likes

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all playlists and starred title lost! Help!!

Hey guys! I have lost all my playlists and I will be very very thankful if you can help me get them back... I am really sure I don't have an original spotify account only the one connected with facebook. The posts above couldn't help me because I don...

Newbie

Hey guys! I have lost all my playlists and I will be very very thankful if you can help me get them back... I am really sure I don't have an original spotify account only the one connected ...

Adam

Roadie

556 Views

2 replies

0 likes

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Reseting Password

I cant reset my password, when i do it, i don't get any Email... What can i do?? I am paying for Spotify, i dont want to do this longer and i cant reset my password (i am logging with FB, but i dont remember my Spotify password) and i cant reset it b...

Newbie

I cant reset my password, when i do it, i don't get any Email... What can i do?? I am paying for Spotify, i dont want to do this longer and i cant reset my password (i am logging with FB, but i dont ...

Adam

Roadie

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes