Solved!! Can't change payment info!
I am trying to change my payment info but I can't find the link in subscription!
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Start a topicI am trying to change my payment info but I can't find the link in subscription!
Casual Listener
I am trying to change my payment info but I can't find the link in subscription!
Peter__
Community Legend
13176 Views
64 replies
1 likes
Hey!I need help. I got yesterday time on spotify again (yey), but I noticed now that I only have 52mins left. There is no way I could have listened more than... 4 hours, maybe. Is it possible that it is bugged? *EDIT* If this is the wrong place, plea...
Casual Listener
Hey! I need help. I got yesterday time on spotify again (yey), but I noticed now that I only have 52mins left. There is no way I could have listened more than... 4 hours, maybe. Is it possible tha...
Peter__
Community Legend
1196 Views
3 replies
0 likes
Does anyone know how to reset my Spotify account on iOS? I have a folder that I cannot delete. Each time I try Spotify quits. The folder is named "New Music". I do not remember creating it and it has multiple old folders nested inside of it. These fo...
Casual Listener
Does anyone know how to reset my Spotify account on iOS? I have a folder that I cannot delete. Each time I try Spotify quits. The folder is named "New Music". I do not remember creating it and it has...
Peter__
Community Legend
996 Views
3 replies
0 likes
Hi, I have spotify premium, installed and based in the UK. All worked fine until I went to Abu Dhabi, where whenever I used my iPhone, my spotify said that only spotify premium users could use playlists and radio in that region. I figured it was just...
Newbie
Hi, I have spotify premium, installed and based in the UK. All worked fine until I went to Abu Dhabi, where whenever I used my iPhone, my spotify said that only spotify premium users could use playli...
mikemax
Casual Listener
2355 Views
12 replies
0 likes
hi, for the yaboroqe music project, we have put a song on spotify (paradise by Jah -yaboroqe) How can I put a link on my website ,which refers to the song on spotify? thanks for the feedback kubuss
Newbie
hi, for the yaboroqe music project, we have put a song on spotify (paradise by Jah -yaboroqe) How can I put a link on my website ,which refers to the song on spotify? ...
Adam
Roadie
645 Views
1 replies
0 likes
My spotify money didn't come out and I can now not listen to spotify on my phone. I have the money in my account now what do I need to do to get it up and running?
Newbie
My spotify money didn't come out and I can now not listen to spotify on my phone. I have the money in my account now what do I need to do to get it up and running?
Taylor
Community Legend
391 Views
1 replies
0 likes
Hello,I think I forgott to log out from some friends phones and they are now using my account.Can you please logout all active users?Thanks
Casual Listener
Hello, I think I forgott to log out from some friends phones and they are now using my account. Can you please logout all active users? Thanks
Taylor
Community Legend
462 Views
1 replies
0 likes
I'm having the same issue. I have an iPhone 4.. If I delete my app and reinstall won't I lose my playlists?
Newbie
I'm having the same issue. I have an iPhone 4.. If I delete my app and reinstall won't I lose my playlists?
Taylor
Community Legend
380 Views
1 replies
0 likes
Hi there, Only a short while ago I could not log into my Spotify account using the login; only via my facebook. The email address has been changed aswell as the password so I cannot reset it or talk to customer services. Please help!
Newbie
Hi there, Only a short while ago I could not log into my Spotify account using the login; only via my facebook. The email address has been changed aswell as the password so I cannot rese...
Taylor
Community Legend
441 Views
1 replies
0 likes
I want to disable my facebook account, and log in using a email address. I would like to keep my playlists. Can this be done?
Newbie
I want to disable my facebook account, and log in using a email address. I would like to keep my playlists. Can this be done?
Taylor
Community Legend
563 Views
1 replies
0 likes
Hi, As an everyday spotify user, I use 2 accounts. The 1st one's connected to my facebook account and is my "main" account, the second 1 is just chillin around. Today however, I somehow managed to log in via facebook on my 2nd account, then I found o...
Casual Listener
Hi, As an everyday spotify user, I use 2 accounts. The 1st one's connected to my facebook account and is my "main" account, the second 1 is just chillin around. Today however, I somehow managed to lo...
Linksys
Casual Listener
851 Views
2 replies
0 likes
I haven't used this account in a few months, but because my main facebook is connected to it I deceided to get premium on this one.So I tried logging in with facebook, but it gives an error saying: "Er is een fout opgetreden bij het verwerken van je ...
Regular
I haven't used this account in a few months, but because my main facebook is connected to it I deceided to get premium on this one. So I tried logging in with facebook, but it gives an error saying:...
meahtenoha
Spotify
1814 Views
10 replies
0 likes
Hi, I was in a haste and accidentally deleted my playlist.. Took weeks to make it! It was called: smuud Please Help! (I made a post earlier, but I think I did something wrong)
Newbie
Hi, I was in a haste and accidentally deleted my playlist.. Took weeks to make it! It was called: smuud Please Help! (I made a post earlier, but I think I ...
Peter__
Community Legend
443 Views
1 replies
0 likes
I have deactivated my Facebook account. I am not going to reactivate it just to login to Spotify. I tried to create a new account. I used two different email addresses and that didn't work (both emails associated with my FB account?) I tried using a ...
Visitor
I have deactivated my Facebook account. I am not going to reactivate it just to login to Spotify. I tried to create a new account. I used two different email addresses and that didn't work (both emai...
Peter__
Community Legend
495 Views
1 replies
0 likes
I accidentally logged in with an old, pre-2011, account and connected to Facebook (I thought I had done this on the other computer I use Spotify from). Wrong, and now my playlists in the account that I actually use (connected to this username that I'...
Newbie
I accidentally logged in with an old, pre-2011, account and connected to Facebook (I thought I had done this on the other computer I use Spotify from). Wrong, and now my playlists in the account that...
Peter__
Community Legend
424 Views
1 replies
0 likes
I'd like to confirm the following: There is absolutely no way for the user to remove his/her credit card from the personal account? The inability to do so seems rather glaring lack of a feature. Also, in terms of user interface, I find that making a ...
Newbie
I'd like to confirm the following: There is absolutely no way for the user to remove his/her credit card from the personal account? The inability to do so seems rather glaring lack of a feature. Also...
user-removed
Not applicable
1698 Views
3 replies
4 likes
ik koop altijd mijn spotyfy oplaad kaarten in nederland bij albert heyn daar ze deze in belgie niet hebben , ik heb mijn code altijd zonder problemen kunnen intikken , en nu lukt het niet meer , ik krijg dan een melding dat de kaart van hetzelfde lan...
Newbie
ik koop altijd mijn spotyfy oplaad kaarten in nederland bij albert heyn daar ze deze in belgie niet hebben , ik heb mijn code altijd zonder problemen kunnen intikken , en nu lukt het niet meer , ik k...
Peter__
Community Legend
1081 Views
5 replies
0 likes
i delete a list from my phone because have a different name of the one on my desktop, and now i cant find my playlist, can you helpme
Regular
i delete a list from my phone because have a different name of the one on my desktop, and now i cant find my playlist, can you helpme
Peter__
Community Legend
1058 Views
9 replies
0 likes
I have spotify Premium and i have it on my phone too. I have 6 playlists out of 15 on my laptop, and the rest on my phone so i know they are there. i can listen to them fine on my phone but i cannot edit them from my laptop so effiectivly i have lost...
Casual Listener
I have spotify Premium and i have it on my phone too. I have 6 playlists out of 15 on my laptop, and the rest on my phone so i know they are there. i can listen to them fine on my phone but i cannot ...
Peter__
Community Legend
1238 Views
7 replies
0 likes
Good afternoon,I've made a Spotify account and always log in using it, not my Facebook account. I've already created my playlists and other stuff. But i now i want to follow my Facebook friends and share music with them, so in the section File i've c...
Regular
Good afternoon, I've made a Spotify account and always log in using it, not my Facebook account. I've already created my playlists and other stuff. But i now i want to follow my Facebook friends a...
maxzyk
Regular
1377 Views
6 replies
0 likes