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Solved!! Can't change payment info!

I am trying to change my payment info but I can't find the link in subscription!

Casual Listener

I am trying to change my payment info but I can't find the link in subscription!

Peter__

Community Legend

13176 Views

64 replies

1 likes

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  • 64 replies
  • 1 likes

Solved!! Free time ending too soon?

Hey!I need help. I got yesterday time on spotify again (yey), but I noticed now that I only have 52mins left. There is no way I could have listened more than... 4 hours, maybe. Is it possible that it is bugged? *EDIT* If this is the wrong place, plea...

Casual Listener

Hey! I need help. I got yesterday time on spotify again (yey), but I noticed now that I only have 52mins left. There is no way I could have listened more than... 4 hours, maybe. Is it possible tha...

Peter__

Community Legend

1196 Views

3 replies

0 likes

  • 1196 Views
  • 3 replies
  • 0 likes

Account Reset

Does anyone know how to reset my Spotify account on iOS? I have a folder that I cannot delete. Each time I try Spotify quits. The folder is named "New Music". I do not remember creating it and it has multiple old folders nested inside of it. These fo...

Casual Listener

Does anyone know how to reset my Spotify account on iOS? I have a folder that I cannot delete. Each time I try Spotify quits. The folder is named "New Music". I do not remember creating it and it has...

Peter__

Community Legend

996 Views

3 replies

0 likes

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I travelled overseas, came back and now spotify won't work

Hi, I have spotify premium, installed and based in the UK. All worked fine until I went to Abu Dhabi, where whenever I used my iPhone, my spotify said that only spotify premium users could use playlists and radio in that region. I figured it was just...

Newbie

Hi, I have spotify premium, installed and based in the UK. All worked fine until I went to Abu Dhabi, where whenever I used my iPhone, my spotify said that only spotify premium users could use playli...

mikemax

Casual Listener

2355 Views

12 replies

0 likes

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Solved!! howto place link from spotify

hi, for the yaboroqe music project, we have put a song on spotify (paradise by Jah -yaboroqe) How can I put a link on my website ,which refers to the song on spotify? thanks for the feedback kubuss

Newbie

hi,   for the yaboroqe music project, we have put a song on spotify (paradise by Jah -yaboroqe)   How can I put a link on my website ,which refers to the song on spotify?   ...

Adam

Roadie

645 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Help

My spotify money didn't come out and I can now not listen to spotify on my phone. I have the money in my account now what do I need to do to get it up and running?

Newbie

My spotify money didn't come out and I can now not listen to spotify on my phone. I have the money in my account now what do I need to do to get it up and running?

Taylor

Community Legend

391 Views

1 replies

0 likes

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  • 1 replies
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Logout

Hello,I think I forgott to log out from some friends phones and they are now using my account.Can you please logout all active users?Thanks

Casual Listener

Hello, I think I forgott to log out from some friends phones and they are now using my account. Can you please logout all active users? Thanks

Taylor

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Premium issue

I'm having the same issue. I have an iPhone 4.. If I delete my app and reinstall won't I lose my playlists?

Newbie

I'm having the same issue. I have an iPhone 4.. If I delete my app and reinstall won't I lose my playlists?

Taylor

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

My premium account has been hacked

Hi there, Only a short while ago I could not log into my Spotify account using the login; only via my facebook. The email address has been changed aswell as the password so I cannot reset it or talk to customer services. Please help!

Newbie

Hi there,   Only a short while ago I could not log into my Spotify account using the login; only via my facebook. The email address has been changed aswell as the password so I cannot rese...

Taylor

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

I would like to disable my facebook and just log into spotify using my email address.

I want to disable my facebook account, and log in using a email address. I would like to keep my playlists. Can this be done?

Newbie

I want to disable my facebook account, and log in using a email address. I would like to keep my playlists. Can this be done?

Taylor

Community Legend

563 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Original account is ghosting around

Hi, As an everyday spotify user, I use 2 accounts. The 1st one's connected to my facebook account and is my "main" account, the second 1 is just chillin around. Today however, I somehow managed to log in via facebook on my 2nd account, then I found o...

Casual Listener

Hi, As an everyday spotify user, I use 2 accounts. The 1st one's connected to my facebook account and is my "main" account, the second 1 is just chillin around. Today however, I somehow managed to lo...

Linksys

Casual Listener

851 Views

2 replies

0 likes

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  • 2 replies
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Facebook login gives an error and email address isn't connected to my account anymore

I haven't used this account in a few months, but because my main facebook is connected to it I deceided to get premium on this one.So I tried logging in with facebook, but it gives an error saying: "Er is een fout opgetreden bij het verwerken van je ...

Regular

I haven't used this account in a few months, but because my main facebook is connected to it I deceided to get premium on this one. So I tried logging in with facebook, but it gives an error saying:...

meahtenoha

Spotify

1814 Views

10 replies

0 likes

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  • 10 replies
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I accidentally deleted my playlist..

Hi, I was in a haste and accidentally deleted my playlist.. Took weeks to make it! It was called: smuud Please Help! (I made a post earlier, but I think I did something wrong)

Newbie

Hi, I was in a haste and accidentally deleted my playlist..   Took weeks to make it!   It was called: smuud   Please Help!   (I made a post earlier, but I think I ...

Peter__

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Disconnect from Facebook

I have deactivated my Facebook account. I am not going to reactivate it just to login to Spotify. I tried to create a new account. I used two different email addresses and that didn't work (both emails associated with my FB account?) I tried using a ...

Visitor

I have deactivated my Facebook account. I am not going to reactivate it just to login to Spotify. I tried to create a new account. I used two different email addresses and that didn't work (both emai...

Peter__

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Accidentally logged in with old account, connected to FB.. now, playlists are gone

I accidentally logged in with an old, pre-2011, account and connected to Facebook (I thought I had done this on the other computer I use Spotify from). Wrong, and now my playlists in the account that I actually use (connected to this username that I'...

Newbie

I accidentally logged in with an old, pre-2011, account and connected to Facebook (I thought I had done this on the other computer I use Spotify from). Wrong, and now my playlists in the account that...

Peter__

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Inability to remove CC details and...

I'd like to confirm the following: There is absolutely no way for the user to remove his/her credit card from the personal account? The inability to do so seems rather glaring lack of a feature. Also, in terms of user interface, I find that making a ...

Newbie

I'd like to confirm the following: There is absolutely no way for the user to remove his/her credit card from the personal account? The inability to do so seems rather glaring lack of a feature. Also...

user-removed

Not applicable

1698 Views

3 replies

4 likes

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  • 3 replies
  • 4 likes

spotyfy oplaadkaarten

ik koop altijd mijn spotyfy oplaad kaarten in nederland bij albert heyn daar ze deze in belgie niet hebben , ik heb mijn code altijd zonder problemen kunnen intikken , en nu lukt het niet meer , ik krijg dan een melding dat de kaart van hetzelfde lan...

Newbie

ik koop altijd mijn spotyfy oplaad kaarten in nederland bij albert heyn daar ze deze in belgie niet hebben , ik heb mijn code altijd zonder problemen kunnen intikken , en nu lukt het niet meer , ik k...

Peter__

Community Legend

1081 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Deleted a Playlist?

i delete a list from my phone because have a different name of the one on my desktop, and now i cant find my playlist, can you helpme

Regular

i delete a list from my phone because have a different name of the one on my desktop, and now i cant find my playlist, can you helpme

Peter__

Community Legend

1058 Views

9 replies

0 likes

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  • 9 replies
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Lost my playlists

I have spotify Premium and i have it on my phone too. I have 6 playlists out of 15 on my laptop, and the rest on my phone so i know they are there. i can listen to them fine on my phone but i cannot edit them from my laptop so effiectivly i have lost...

Casual Listener

I have spotify Premium and i have it on my phone too. I have 6 playlists out of 15 on my laptop, and the rest on my phone so i know they are there. i can listen to them fine on my phone but i cannot ...

Peter__

Community Legend

1238 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Problem with connection to Facebook account.

Good afternoon,I've made a Spotify account and always log in using it, not my Facebook account. I've already created my playlists and other stuff. But i now i want to follow my Facebook friends and share music with them, so in the section File i've c...

Regular

Good afternoon, I've made a Spotify account and always log in using it, not my Facebook account. I've already created my playlists and other stuff. But i now i want to follow my Facebook friends a...

maxzyk

Regular

1377 Views

6 replies

0 likes

  • 1377 Views
  • 6 replies
  • 0 likes