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Spotify has been unusable for the past hour.

I can not use radio and I can not play songs that are not already cached. Don't say it's my connection because I can type this message just fine. Don't say it's my firewall because I turned it off and it still didn't work. Don't say it has anything t...

Newbie

I can not use radio and I can not play songs that are not already cached.   Don't say it's my connection because I can type this message just fine.   Don't say it's my firewall beca...

Peter__

Community Legend

658 Views

1 replies

0 likes

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Help! All my playlists are gone!

I logged onto Spotify this morning to find ALL my playlists missing! Any ideas how to restore these playlists?

Casual Listener

I logged onto Spotify this morning to find ALL my playlists missing! Any ideas how to restore these playlists?  

Peter__

Community Legend

766 Views

2 replies

0 likes

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Trying to upgrade to premium, keeps saying zip code is invalid

I put in my correct zip code, I don't know what's going on! I need to get this upgraded before my wedding on Sunday!

Newbie

I put in my correct zip code, I don't know what's going on! I need to get this upgraded before my wedding on Sunday!

Peter__

Community Legend

2742 Views

1 replies

1 likes

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All 3500+ starred songs gone =(

Spotify was acting a little odd today on my Mac, it wasn't playing songs and it was just being overall very slow. I figured it was my internet connection because the spotify app on my phone was working relatively fine as long as I was using a 4g or 3...

Newbie

Spotify was acting a little odd today on my Mac, it wasn't playing songs and it was just being overall very slow. I figured it was my internet connection because the spotify app on my phone was worki...

Peter__

Community Legend

491 Views

1 replies

0 likes

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My Spotify Premium is not activating

Hello. I just joined Spotify from Hong Kong but your site doesn't allow me to even upgrade my account to Premium. Can anyone help? I'm extremely keen to upgrade. Thanks,

Newbie

Hello. I just joined Spotify from Hong Kong but your site doesn't allow me to even upgrade my account to Premium.  Can anyone help?  I'm extremely keen to upgrade. Thanks,  

Peter__

Community Legend

856 Views

1 replies

0 likes

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Solved!! US account holder in the UK - Nothing is playing!

Hi Community! I've just landed in London and tried to use spotify on my laptop. I have a paid account and nothing will play! It looks as though I'm online and things are showing up, but when I click a song, nothing happens. Is there something I need ...

Casual Listener

Hi Community!   I've just landed in London and tried to use spotify on my laptop.  I have a paid account and nothing will play!  It looks as though I'm online and things are showin...

ladywhitham

Casual Listener

566 Views

1 replies

0 likes

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Solved!! Spotify Unlimited appears as Free in Account

Hi, I am currently using Spotify Unlimted but I just logged into my account on the Spotify website and it says that I'm on Spotify Free. I have been paying for Spotify Unlimited for quite a while now. Can anyone help me?

Visitor

Hi, I am currently using Spotify Unlimted but I just logged into my account on the Spotify website and it says that I'm on Spotify Free.   I have been paying for Spotify Unlimited for quite ...

Jamie

Spotify Legend

930 Views

4 replies

0 likes

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Wrong song playing, solution needed.

Hello, I have been using Spotify for a long time now, but the past few months I keep getting errors and a new issue that came up recently is that when I select a song to play, it plays another song from somewhere in the album or artists playlist. It ...

Casual Listener

Hello,   I have been using Spotify for a long time now, but the past few months I keep getting errors and a new issue that came up recently is that when I select a song to play, it plays ano...

Zaronthos

Casual Listener

605 Views

2 replies

0 likes

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My username is to short

Hi there! My username on spotify is s4nna but this is to short to activate for premium with Telia (Sweden). Can I change my username, how? Or how do i solve this problem? I have spotify premium for free in 1 year and i want to get it started. Best re...

Newbie

Hi there!   My username on spotify is s4nna but this is to short to activate for premium with Telia (Sweden). Can I change my username, how? Or how do i solve this problem? I have spotify pr...

Jamie

Spotify Legend

549 Views

1 replies

0 likes

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Dis-associate Spotify account with Facebook

Hello, I just signed up for a Spotify premium account using my Facebook account. I've now decided that I would like to dis-associate Spotify with Facebook and associate my account with a regular Spotify account. (I can create a new account with a dif...

Newbie

Hello, I just signed up for a Spotify premium account using my Facebook account.  I've now decided that I would like to dis-associate Spotify with Facebook and associate my account with a regu...

Jamie

Spotify Legend

1239 Views

2 replies

1 likes

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My premiums account hacked

It's been over two 3 days and two tickets and I can't get a response to my account that has been hacked. My login used to be francoeu.The ticket is 00711825.Is someone at spotify who can help?

Regular

It's been over two 3 days and two tickets and I can't get a response to my account that has been hacked. My login used to be francoeu. The ticket is 00711825. Is someone at spotify who can help?

Jamie

Spotify Legend

577 Views

2 replies

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not working online on one device but others are great

Receipt for order 194851278011 i show all proceeds being transfererd and was needing help with the spotify on my home computer will not work on line anymore but the one at work or wifes phone works fine.

Casual Listener

Receipt for order 194851278011 i show all proceeds being transfererd and was needing help with the spotify on my home computer will not work on line anymore but the one at work or wifes phone works f...

Joe

Community Legend

464 Views

1 replies

0 likes

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Password reset

My password didn't seem to be working so I tried to reset this using the link at the log in screen. I have tried this approx ten times and no email has yet appeared in my inbox. I have contected the Spotify support team too. I really miss the service...

Casual Listener

My password didn't seem to be working so I tried to reset this using the link at the log in screen.  I have tried this approx ten times and no email has yet appeared in my inbox.  I have co...

Greg

Roadie

1002 Views

4 replies

0 likes

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Account hacked

Hi My account has has been hacked!!! I cannot seem to login to Spotify using my username and password although I can connect through facebook. When I look at my profile it has a different email address and I cannot make any changes as the password ha...

Casual Listener

Hi   My account has has been hacked!!!   I cannot seem to login to Spotify using my username and password although I can connect through facebook. When I look at my profile it has...

Taylor

Community Legend

722 Views

3 replies

0 likes

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Why have all my playlists disappeared?

Please help! 90% of my playlists have disappeared. They took me months to compile! how do I get them back? Thanks in advance Best Ben

Casual Listener

Please help!   90% of my playlists have disappeared.  They took me months to compile! how do I get them back?   Thanks in advance   Best     Ben

Joe

Community Legend

582 Views

3 replies

0 likes

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Solved!! Missing Playlists

I removed the app from my iPhone to reinstall and in doing so some of my playlists were removed from my desktop. How would I go about restoring these?

Visitor

I removed the app from my iPhone to reinstall and in doing so some of my playlists were removed from my desktop. How would I go about restoring these?

user-removed

Not applicable

764 Views

2 replies

0 likes

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Login error because I cancelled payment for Spotify premium with my credit card

First off this is not my normal Spotify account, this is an account I created to make this post. I can not login to my normal Spotify account. I've been using Spotify with no problems for a few months now. Usually, the payment shows up on my credit c...

Newbie

First off this is not my normal Spotify account, this is an account I created to make this post. I can not login to my normal Spotify account.   I've been using Spotify with no problems for ...

Taylor

Community Legend

530 Views

1 replies

0 likes

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"Temporary error when merging accounts - please try again later" HEEELP

I just signed a sotify premium deal with my mobile service provider (netcom norway) and I see my account being listed as premium as part of this deal . When I try to log on via my device I get an error message like the header of this message. I am go...

Newbie

I just signed a sotify premium deal with my mobile service provider (netcom norway) and I see my account being listed as premium as part of this deal .   When I try to log on via my device I...

Nizhoni

Casual Listener

1174 Views

5 replies

1 likes

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I'm not a band

I started getting an unusual number of follows and I think it's because Spotify is linking my profile to the discography of a band with my same username. How do I get my profile disconnected from the band who has my username?

Newbie

I started getting an unusual number of follows and I think it's because Spotify is linking my profile to the discography of a band with my same username. How do I get my profile disconnected from the...

Taylor

Community Legend

583 Views

1 replies

0 likes

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Help! I want to cancel my subscription, but Spotify wont let me

So, I try clicking "My Account" on the player and nothing actualy happens. I need to cancel it NOW because I can't afford it. I've been trying to do this for a while and it's taking my money when I don't want it to. I NEED THAT MONEY TO EAT, that £9....

Newbie

So, I try clicking "My Account" on the player and nothing actualy happens. I need to cancel it NOW because I can't afford it. I've been trying to do this for a while and it's taking my money when I d...

Taylor

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes