Help! All my playlists are gone!
I logged onto Spotify this morning to find ALL my playlists missing! Any ideas how to restore these playlists?
- 792 Views
- 2 replies
- 0 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
This is content that is no longer relevant
Start a topicI logged onto Spotify this morning to find ALL my playlists missing! Any ideas how to restore these playlists?
Casual Listener
I logged onto Spotify this morning to find ALL my playlists missing! Any ideas how to restore these playlists?
Peter__
Community Legend
792 Views
2 replies
0 likes
I put in my correct zip code, I don't know what's going on! I need to get this upgraded before my wedding on Sunday!
Newbie
I put in my correct zip code, I don't know what's going on! I need to get this upgraded before my wedding on Sunday!
Peter__
Community Legend
2756 Views
1 replies
1 likes
Spotify was acting a little odd today on my Mac, it wasn't playing songs and it was just being overall very slow. I figured it was my internet connection because the spotify app on my phone was working relatively fine as long as I was using a 4g or 3...
Newbie
Spotify was acting a little odd today on my Mac, it wasn't playing songs and it was just being overall very slow. I figured it was my internet connection because the spotify app on my phone was worki...
Peter__
Community Legend
513 Views
1 replies
0 likes
Hello. I just joined Spotify from Hong Kong but your site doesn't allow me to even upgrade my account to Premium. Can anyone help? I'm extremely keen to upgrade. Thanks,
Newbie
Hello. I just joined Spotify from Hong Kong but your site doesn't allow me to even upgrade my account to Premium. Can anyone help? I'm extremely keen to upgrade. Thanks,
Peter__
Community Legend
871 Views
1 replies
0 likes
Hi Community! I've just landed in London and tried to use spotify on my laptop. I have a paid account and nothing will play! It looks as though I'm online and things are showing up, but when I click a song, nothing happens. Is there something I need ...
Casual Listener
Hi Community! I've just landed in London and tried to use spotify on my laptop. I have a paid account and nothing will play! It looks as though I'm online and things are showin...
ladywhitham
Casual Listener
593 Views
1 replies
0 likes
Hi, I am currently using Spotify Unlimted but I just logged into my account on the Spotify website and it says that I'm on Spotify Free. I have been paying for Spotify Unlimited for quite a while now. Can anyone help me?
Visitor
Hi, I am currently using Spotify Unlimted but I just logged into my account on the Spotify website and it says that I'm on Spotify Free. I have been paying for Spotify Unlimited for quite ...
Jamie
Spotify Legend
976 Views
4 replies
0 likes
Hello, I have been using Spotify for a long time now, but the past few months I keep getting errors and a new issue that came up recently is that when I select a song to play, it plays another song from somewhere in the album or artists playlist. It ...
Casual Listener
Hello, I have been using Spotify for a long time now, but the past few months I keep getting errors and a new issue that came up recently is that when I select a song to play, it plays ano...
Zaronthos
Casual Listener
616 Views
2 replies
0 likes
Hi there! My username on spotify is s4nna but this is to short to activate for premium with Telia (Sweden). Can I change my username, how? Or how do i solve this problem? I have spotify premium for free in 1 year and i want to get it started. Best re...
Newbie
Hi there! My username on spotify is s4nna but this is to short to activate for premium with Telia (Sweden). Can I change my username, how? Or how do i solve this problem? I have spotify pr...
Jamie
Spotify Legend
563 Views
1 replies
0 likes
Hello, I just signed up for a Spotify premium account using my Facebook account. I've now decided that I would like to dis-associate Spotify with Facebook and associate my account with a regular Spotify account. (I can create a new account with a dif...
Newbie
Hello, I just signed up for a Spotify premium account using my Facebook account. I've now decided that I would like to dis-associate Spotify with Facebook and associate my account with a regu...
Jamie
Spotify Legend
1261 Views
2 replies
1 likes
It's been over two 3 days and two tickets and I can't get a response to my account that has been hacked. My login used to be francoeu.The ticket is 00711825.Is someone at spotify who can help?
Regular
It's been over two 3 days and two tickets and I can't get a response to my account that has been hacked. My login used to be francoeu. The ticket is 00711825. Is someone at spotify who can help?
Jamie
Spotify Legend
589 Views
2 replies
0 likes
Receipt for order 194851278011 i show all proceeds being transfererd and was needing help with the spotify on my home computer will not work on line anymore but the one at work or wifes phone works fine.
Casual Listener
Receipt for order 194851278011 i show all proceeds being transfererd and was needing help with the spotify on my home computer will not work on line anymore but the one at work or wifes phone works f...
Joe
Community Legend
475 Views
1 replies
0 likes
My password didn't seem to be working so I tried to reset this using the link at the log in screen. I have tried this approx ten times and no email has yet appeared in my inbox. I have contected the Spotify support team too. I really miss the service...
Casual Listener
My password didn't seem to be working so I tried to reset this using the link at the log in screen. I have tried this approx ten times and no email has yet appeared in my inbox. I have co...
Greg
Roadie
1056 Views
4 replies
0 likes
Hi My account has has been hacked!!! I cannot seem to login to Spotify using my username and password although I can connect through facebook. When I look at my profile it has a different email address and I cannot make any changes as the password ha...
Casual Listener
Hi My account has has been hacked!!! I cannot seem to login to Spotify using my username and password although I can connect through facebook. When I look at my profile it has...
Taylor
Community Legend
756 Views
3 replies
0 likes
Please help! 90% of my playlists have disappeared. They took me months to compile! how do I get them back? Thanks in advance Best Ben
Casual Listener
Please help! 90% of my playlists have disappeared. They took me months to compile! how do I get them back? Thanks in advance Best Ben
Joe
Community Legend
609 Views
3 replies
0 likes
I removed the app from my iPhone to reinstall and in doing so some of my playlists were removed from my desktop. How would I go about restoring these?
Visitor
I removed the app from my iPhone to reinstall and in doing so some of my playlists were removed from my desktop. How would I go about restoring these?
user-removed
Not applicable
828 Views
2 replies
0 likes
First off this is not my normal Spotify account, this is an account I created to make this post. I can not login to my normal Spotify account. I've been using Spotify with no problems for a few months now. Usually, the payment shows up on my credit c...
Newbie
First off this is not my normal Spotify account, this is an account I created to make this post. I can not login to my normal Spotify account. I've been using Spotify with no problems for ...
Taylor
Community Legend
543 Views
1 replies
0 likes
I just signed a sotify premium deal with my mobile service provider (netcom norway) and I see my account being listed as premium as part of this deal . When I try to log on via my device I get an error message like the header of this message. I am go...
Newbie
I just signed a sotify premium deal with my mobile service provider (netcom norway) and I see my account being listed as premium as part of this deal . When I try to log on via my device I...
Nizhoni
Casual Listener
1220 Views
5 replies
1 likes
I started getting an unusual number of follows and I think it's because Spotify is linking my profile to the discography of a band with my same username. How do I get my profile disconnected from the band who has my username?
Newbie
I started getting an unusual number of follows and I think it's because Spotify is linking my profile to the discography of a band with my same username. How do I get my profile disconnected from the...
Taylor
Community Legend
617 Views
1 replies
0 likes
So, I try clicking "My Account" on the player and nothing actualy happens. I need to cancel it NOW because I can't afford it. I've been trying to do this for a while and it's taking my money when I don't want it to. I NEED THAT MONEY TO EAT, that £9....
Newbie
So, I try clicking "My Account" on the player and nothing actualy happens. I need to cancel it NOW because I can't afford it. I've been trying to do this for a while and it's taking my money when I d...
Taylor
Community Legend
525 Views
1 replies
0 likes
So, spotify.... what's up?
Casual Listener
So, spotify.... what's up?
Robbie
Spotify Legend
321 Views
1 replies
0 likes