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Charged twice for premium

My account was charged the $9.99 fee twice this month instead of once.

Newbie

My account was charged the $9.99 fee twice this month instead of once.

Robbie

Spotify Legend

315 Views

1 replies

0 likes

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  • 1 replies
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Missing playlists, help.

I recently linked my Facebook to Spotify and lost all my playlists. Please help.AustinHafer

Newbie

I recently linked my Facebook to Spotify and lost all my playlists. Please help. AustinHafer

Taylor

Community Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Solved!! I cancelled my account but still was charged

Hello, I tried the free trial of Spotify. When the free trial was almost over I decided that I wanted to remove my credit card information since I did not want to start paying for a subscription at the end of the free trial. Spotify did not allow me ...

Casual Listener

Hello, I tried the free trial of Spotify. When the free trial was almost over I decided that I wanted to remove my credit card information since I did not want to start paying for a subscription at...

AstaKaren

Casual Listener

662 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! I have payed but no Premium

In my Account Information is written " but i have no Premium -.-' 2013-05-11 1 Monat Spotify Premium99.00 NOK

Regular

In my Account Information is written " but i have no Premium -.-'   2013-05-11 1 Monat Spotify Premium 99.00 NOK

Exo

Regular

860 Views

5 replies

0 likes

  • 860 Views
  • 5 replies
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Cannot link my facebook to my spotify..

So.. i've been struggeling a couple of days already trying to link my facebook account to my spotify, but everytime i try to do it i get this message: http://prntscr.com/1639te But then i try to use this link: http://prntscr.com/1639u8 and fill in my...

Newbie

So.. i've been struggeling a couple of days already trying to link my facebook account to my spotify, but everytime i try to do it i get this message: http://prntscr.com/1639te    ...

Robbie

Spotify Legend

476 Views

2 replies

0 likes

  • 476 Views
  • 2 replies
  • 0 likes

Password to log on to Sonos

I have requested a password several times and it hasnt been emailed to me.

Newbie

I have requested a password several times and it hasnt been emailed to me.

Adam

Roadie

333 Views

1 replies

0 likes

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  • 1 replies
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Spotify Mobile Log-In to Spotify issues

Spotify Mobile I'm asked to log-in to my account, so I use my facebook log-in to get in. This works fine and I can see my playlists for a split second. Then, it comes up with a pop-up saying "Discover great music with your friends" and the options ar...

Newbie

Spotify Mobile   I'm asked to log-in to my account, so I use my facebook log-in to get in. This works fine and I can see my playlists for a split second. Then, it comes up with a pop-up sayi...

Adam

Roadie

1222 Views

3 replies

0 likes

  • 1222 Views
  • 3 replies
  • 0 likes

Can't get password for username

Hi! Well the subject says it all.. I can't get a password for my username. When I request one, I simply don't receive the e-mail. I'm positive I haven't received it in any of the folders of my e-mailaccount. Can someone please help me out? Thanks, Su...

Newbie

Hi!   Well the subject says it all.. I can't get a password for my username. When I request one, I simply don't receive the e-mail. I'm positive I haven't received it in any of the folders o...

Adam

Roadie

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

I upgraded to Spotify Unlimited but I still get ads

Can you tell me why? Its really annoying - I paid £4.99 to not get ads and to make things more annoying all of the ads keep telling me to upgrade to unlimited...when i have done! I paid for unlimited on the 15/5/13 which was taken out of my account i...

Newbie

Can you tell me why?   Its really annoying - I paid £4.99 to not get ads and to make things more annoying all of the ads keep telling me to upgrade to unlimited...when i have done!  &...

Adam

Roadie

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
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Disconnect from Facebook

I disconnected my Facebook from my spotify account (through edit>preference>social network) and after the automatical restart of spotify I had lost all of my playlists. I have a dedicated spotify account (I had my spotify account long before connecti...

Visitor

I disconnected my Facebook from my spotify account (through edit>preference>social network) and after the automatical restart of spotify I had lost all of my playlists. I have a dedicated spoti...

Adam

Roadie

881 Views

6 replies

0 likes

  • 881 Views
  • 6 replies
  • 0 likes

Account Disabled and No Reply. SOS !!

My original premium account has been disabled because I had a problem with my Paypal payment. I´m not able to login in my account, user is disabled. I am trying to fix it since more than 1 month ago and is impossible to receive an answer from Spotify...

Casual Listener

  My original premium account has been disabled because I had a problem with my Paypal payment. I´m not able to login in my account, user is disabled. I am trying to fix it since more th...

Adam

Roadie

962 Views

5 replies

0 likes

  • 962 Views
  • 5 replies
  • 0 likes

retreive deleted playlists

Hi, I accidentally deleted my wife's playlists. I thought I was just taking them aff my phone but off the account they went. Needless to say, I need help with this problem. Can I restore to the last iPhonr backup, or can you just find them. All the t...

Newbie

Hi, I accidentally deleted my wife's playlists. I thought I was just taking them aff my phone but off the account they went. Needless to say, I need help with this problem. Can I restore to the las...

Adam

Roadie

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Spotify Is Unable To Withdraw Funds...

Hey guys, can you take a look at my account status? My Paypal account has been charged 99 MXN, but when I opened Spotify on my computer the message popped out. Please help me!!

Newbie

Hey guys, can you take a look at my account status? My Paypal account has been charged 99 MXN, but when I opened Spotify on my computer the message popped out.  Please help me!!

Adam

Roadie

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Deleted Facebook long ago

I deleted my Facebook that was connected to my spotify account long ago and I'm still being charged for my account every month though I don't use it or wish to use it and I have no idea how to stop paying. Also I have been paying for my ex girlfriend...

Newbie

I deleted my Facebook that was connected to my spotify account long ago and I'm still being charged for my account every month though I don't use it or wish to use it and I have no idea how to stop p...

Adam

Roadie

1118 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

What to do when free trial ends in order to listen to music?

Hello spotify!My free trial ended, now it will not allow me to listen to my playlist. Do I have to pay? I so how do I?Thanks,Vivienne

Newbie

Hello spotify! My free trial ended, now it will not allow me to listen to my playlist. Do I have to pay? I so how do I? Thanks, Vivienne

MichaelJerzak

Composer

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Orange Subscription

Hello community, I recently switched mobile providers. I'm now using Orange (Switzerland), which includes a Spotify Premium subscription. I already had a Spotify account and I wanted to upgrade my free account to Spotify premium. I however always get...

Casual Listener

Hello community,   I recently switched mobile providers. I'm now using Orange (Switzerland), which includes a Spotify Premium subscription.   I already had a Spotify account and I wante...

Julian_Cooke

Casual Listener

2043 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

forgott password but can login from app

Hi there, i have forgotten my password for spotify. i can login from the MAC App but i am not able to change my password because i don not know my old one I tried to reset the password on the login page but i did not recieved any mail. Thats strange....

Casual Listener

Hi there,   i have forgotten my password for spotify. i can login from the MAC App but i am not able to change my password because i don not know my old one 😞   I tried to reset th...

Peter__

Community Legend

414 Views

2 replies

0 likes

  • 414 Views
  • 2 replies
  • 0 likes

HELP, moderator! : I can't use my Spotify.

Hello!: I have an account since some days ago, but I can't use it. Continously, a message tells me: "We haven't be able to connect your Spotify account with Facebook. Try again later". And my session closes. I don't know what I'm doing bad. The siste...

Visitor

       Hello!: I have an account since some days ago, but I can't use it. Continously, a message tells me: "We haven't be able to connect your Spotify account with Faceb...

Joe

Community Legend

885 Views

5 replies

0 likes

  • 885 Views
  • 5 replies
  • 0 likes

Unlinking facebook

I'm planning on deactivating my facebook accunt, but now that I have a premium spotify account I don't want to give up on spotify. How would I go about detatching the two, or would I have to make an entirely new spotify account and pay again for prem...

Casual Listener

I'm planning on deactivating my facebook accunt, but now that I have a premium spotify account I don't want to give up on spotify. How would I go about detatching the two, or would I have to make an ...

iammattie

Casual Listener

826 Views

4 replies

0 likes

  • 826 Views
  • 4 replies
  • 0 likes