CANCEL PREMIUM TRIAL AND GO TO UNLIMITED
I want to cancel my premium trial and change to the unlimited billing but it won't let me since my free trial is still going for another 24 hours. Please help.
- 387 Views
- 1 replies
- 0 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
This is content that is no longer relevant
Start a topicI want to cancel my premium trial and change to the unlimited billing but it won't let me since my free trial is still going for another 24 hours. Please help.
Newbie
I want to cancel my premium trial and change to the unlimited billing but it won't let me since my free trial is still going for another 24 hours. Please help.
Adam
Roadie
387 Views
1 replies
0 likes
I will travel from Spain to Mexico for at least 3 months and will take just my phone (where I have offline lists). Laptop stays at home in Spain.My premium subscription is paid every month by a spanish credit card. 3 questions: 1) Is mandatory to log...
Newbie
I will travel from Spain to Mexico for at least 3 months and will take just my phone (where I have offline lists). Laptop stays at home in Spain.My premium subscription is paid every month by a...
Peter__
Community Legend
863 Views
1 replies
0 likes
Hello Everyone, Today after work i jumped in my car and noticed that all but 1 of my playlists had been deleted. And oddly enough 1 new playlist was created. I have had issues logging in to my account of recently but i have never experienced my playl...
Visitor
Hello Everyone, Today after work i jumped in my car and noticed that all but 1 of my playlists had been deleted. And oddly enough 1 new playlist was created. I have had issues logging in ...
Peter__
Community Legend
391 Views
1 replies
0 likes
Hello everyone! My problem is, that I installed Spotify on my previous computer. It had a Hungarian IP address, but I was using it in Sweden, and Spotify worked perfectly. Then that computer broke, and I was given a Macbook from my Swedish school. I ...
Newbie
Hello everyone! My problem is, that I installed Spotify on my previous computer. It had a Hungarian IP address, but I was using it in Sweden, and Spotify worked perfectly. Then that computer broke, a...
user-removed
Not applicable
559 Views
3 replies
0 likes
Dear Spotify, there is one simple thing I would like that if you included would likely keep me paying your fee untill you cease to exist. This simple thing is the ability to pay for 1-2 months in one go without subscribing. I just went to the shop to...
Casual Listener
Dear Spotify, there is one simple thing I would like that if you included would likely keep me paying your fee untill you cease to exist. This simple thing is the ability to pay for 1-2 months in one...
meahtenoha
Spotify
684 Views
4 replies
1 likes
Every time I boot up I get a whole bunch of Spotify pop-ups which I find very annoying! How do I prevent this?
Newbie
Every time I boot up I get a whole bunch of Spotify pop-ups which I find very annoying! How do I prevent this?
meahtenoha
Spotify
472 Views
1 replies
0 likes
I bought Spotify Premium at a shop. The premium was supposed to last for 30 days... But today it ran out.. This really annoys me, since I paid for Spotify Premium! And when I logged in on spotify.com, it said that I'm currently using Spofity Free.. w...
Newbie
I bought Spotify Premium at a shop. The premium was supposed to last for 30 days... But today it ran out.. This really annoys me, since I paid for Spotify Premium! And when I logged in on spotify.com...
Peter__
Community Legend
1246 Views
2 replies
0 likes
I recently created a new facebook profile so as to get rid of a bunch of clutter on an old one. Is there a way to link the new profile to my current Spotify profile so I don't lose any of my playlists?
Casual Listener
I recently created a new facebook profile so as to get rid of a bunch of clutter on an old one. Is there a way to link the new profile to my current Spotify profile so I don't lose any of my playlist...
Michael_Barclay
Casual Listener
458 Views
2 replies
0 likes
Hello there, I wanted to get spotify premium with NUS discount. When I clicked "get premium" it automatically took £10 from my account. I have not consumed any music under spotify premium is it possible to either get, a refund or 2 months of spotify ...
Casual Listener
Hello there, I wanted to get spotify premium with NUS discount. When I clicked "get premium" it automatically took £10 from my account. I have not consumed any music under spotify premium is it possi...
Peter__
Community Legend
449 Views
1 replies
0 likes
I use Spotify Unlimited, and for a short while a few months ago, I linked my Facebook account to my Spotify account. I have since unlinked the two accounts, yet every time I have signed in since then, the same two Facebook friends keep appearing on t...
Visitor
I use Spotify Unlimited, and for a short while a few months ago, I linked my Facebook account to my Spotify account. I have since unlinked the two accounts, yet every time I have signed in since...
user-removed
Not applicable
614 Views
2 replies
0 likes
Hi, I used to live in France, and I moved to Ireland in September. I can't use my account. I logged in with Facebook. But I can't change my profile to Ireland because every time I want to save changes, it says that my e-mail address is already in use...
Casual Listener
Hi, I used to live in France, and I moved to Ireland in September. I can't use my account. I logged in with Facebook. But I can't change my profile to Ireland because every time I want to...
user-removed
Not applicable
1252 Views
7 replies
0 likes
I would like to create an internet radio channel with Spotify but is not about music or songs. It is all my own content and I have full copyright. I wonder does Spotify accept non-music programme?
Casual Listener
I would like to create an internet radio channel with Spotify but is not about music or songs. It is all my own content and I have full copyright. I wonder does Spotify accept non-music programme?&nb...
Robbie
Spotify Legend
1226 Views
3 replies
0 likes
Hi, I have been a spotify unlimited subscribed since October 2012. It worked normally for about a month, when after this month suddenly my account was changed back to a spotify free account. Everysince this day, I have been paying for my subscription...
Casual Listener
Hi, I have been a spotify unlimited subscribed since October 2012. It worked normally for about a month, when after this month suddenly my account was changed back to a spotify free accoun...
Peter__
Community Legend
550 Views
3 replies
0 likes
Hey. When I woke up in the morning, I logged into my account and found a whole chunk of my music missing on my playlist, I forgot the name of the songs. Could a mod/admin recover them or something please. Thanks
Newbie
Hey. When I woke up in the morning, I logged into my account and found a whole chunk of my music missing on my playlist, I forgot the name of the songs. Could a mod/admin recover them or...
Adam
Roadie
367 Views
1 replies
0 likes
Thus is the 2nd time thus has happened in 3 months. All my songs are on the phone but they're now faded and I can't play them. Please fix the problem. Aggravated.
Visitor
Thus is the 2nd time thus has happened in 3 months. All my songs are on the phone but they're now faded and I can't play them. Please fix the problem. Aggravated.
Adam
Roadie
437 Views
1 replies
0 likes
I created a new account because I dislike being connected through/with Facebook, not to mention the aggresively transparent privacy settings on Spotify's end. Thank god Facebook is not mandatory anymore! Thats why I created a new account. Problem is ...
Newbie
I created a new account because I dislike being connected through/with Facebook, not to mention the aggresively transparent privacy settings on Spotify's end. Thank god Facebook is not mandatory anym...
Adam
Roadie
900 Views
1 replies
0 likes
i have an unauthorized charge to my bank account and I want answers !!!!
Newbie
i have an unauthorized charge to my bank account and I want answers !!!!
Adam
Roadie
637 Views
1 replies
0 likes
Last september I canceled my subscription completely with Spotify. Yet on closer inspection today I have found I am still being charged. I have checked my account details on Spoitfy and they show I should not be getting charged since me unsubscribing...
Newbie
Last september I canceled my subscription completely with Spotify. Yet on closer inspection today I have found I am still being charged. I have checked my account details on Spoitfy and they show I s...
Adam
Roadie
440 Views
1 replies
0 likes
I have opened up my spotify this morning, and I got a notification for a song I would like, I dragged that song into my playlist and have noticed that its empty! Please help, the same thing happened yesterday and it took me ages to get my list togeth...
Visitor
I have opened up my spotify this morning, and I got a notification for a song I would like, I dragged that song into my playlist and have noticed that its empty! Please help, the same thing happened ...
Joe
Community Legend
836 Views
2 replies
0 likes
Please help!