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I signed up for the free 30 day premium trial today and cannot play starred tracks or playlists on my phone. I don't want to waste my free days. Please fix this problem!
I signed up for the free 30 day premium trial today and cannot play starred tracks or playlists on my phone. I don't want to waste my free days. Please fix this problem!
Music Fan
667 Views
2 replies
0 likes
A few days ago I created an account linking it with Facebook, and today I logged out and entered again but it seems like I created a new one because I didn't follow anyone and they didn't follow me, so I started doing every step again. To my surprise...
A few days ago I created an account linking it with Facebook, and today I logged out and entered again but it seems like I created a new one because I didn't follow anyone and they didn't follow me, ...
Not applicable
470 Views
1 replies
0 likes
Hi There! I've bought Premium this evening. First it all worked fine until the music stopped and all that happens when i click on a new "grey" track on my Iphone i get the message : "Premium required". When i log in to spotify from my computer its ju...
Hi There! I've bought Premium this evening. First it all worked fine until the music stopped and all that happens when i click on a new "grey" track on my Iphone i get the message :&nb...
Not applicable
616 Views
2 replies
1 likes
I have premium but my iphone app keeps telling me i need to upgrade when i try to play my starred tracks. HELP!!!!
I have premium but my iphone app keeps telling me i need to upgrade when i try to play my starred tracks. HELP!!!!
Not applicable
503 Views
1 replies
0 likes
Hello! I just registrated 1 hour ago to get the 30 days free spotify premium. This is not working on my computer or pone. I have tryed to log out an back in but this do not work. I also tried to registrate one more time, but I cant because it says I ...
Hello! I just registrated 1 hour ago to get the 30 days free spotify premium. This is not working on my computer or pone. I have tryed to log out an back in but this do not work. I also trie...
Not applicable
604 Views
1 replies
0 likes
I'm a little confused. Its May 1st, I turned on Spotify this afternoon for the first time this month and just got told that I maxed my 10 hours at 5pm. How can that be?
I'm a little confused. Its May 1st, I turned on Spotify this afternoon for the first time this month and just got told that I maxed my 10 hours at 5pm. How can that be?
Casual Listener
1166 Views
3 replies
0 likes
HI I Went to open spotify this evening and it had logged me out. After logging back in I found that all of my playlists had been deleted Can anyone please help me?! Thanks Matt
HI I Went to open spotify this evening and it had logged me out. After logging back in I found that all of my playlists had been deleted 😞 Can anyone please help me?! Thanks ...
Casual Listener
581 Views
2 replies
0 likes
As the title says for the past few weeks (maybe longer) every couple days Spotify informs me that my local access for my computer has been withdrawn. Then I look in my settings and I notice my cache folder location has returned to default. Once I cha...
As the title says for the past few weeks (maybe longer) every couple days Spotify informs me that my local access for my computer has been withdrawn. Then I look in my settings and I notice my cache ...
Community Legend
758 Views
1 replies
0 likes
I've bought spotify premium card and redeemed it on the webpage. However it is still not working on my MacBook neither on my iPhone 5. Ads are still there and phone plays no songs. My profile says that i have a premium account though. Kind regards Lu...
I've bought spotify premium card and redeemed it on the webpage. However it is still not working on my MacBook neither on my iPhone 5. Ads are still there and phone plays no songs. My profile says th...
Casual Listener
1884 Views
6 replies
0 likes
Hi, I want to set up a 2nd premium spotify account - would I be able to use the same email address to set it up? or would it need to be set up with a different email address? many thanks
Hi, I want to set up a 2nd premium spotify account - would I be able to use the same email address to set it up? or would it need to be set up with a different email address? many thanks
Casual Listener
874 Views
3 replies
0 likes
I have had Spotify Premium for the past 2 months and recently (today) had to resubscribe to it for some reason. My Spotify profile online shows that I am a premium account holder. The premium is showing on my mobile device, HOWEVER it IS NOT appearin...
I have had Spotify Premium for the past 2 months and recently (today) had to resubscribe to it for some reason. My Spotify profile online shows that I am a premium account holder. The p...
Casual Listener
1026 Views
5 replies
0 likes
Today I upgraded to premium, but I believe that I've previously used the 3o day free trial. So now when I go to use the Spotify app on my phone, it is saying I can only use Spotify radio. Is there any way to remove the free trial (since I don't techn...
Today I upgraded to premium, but I believe that I've previously used the 3o day free trial. So now when I go to use the Spotify app on my phone, it is saying I can only use Spotify radio. Is there an...
Community Legend
1898 Views
1 replies
0 likes
I just signed up for the 30-day trial and when I try to play my playlist it says "Only premium users can stream on demand on mobile" and when I click "get premium" it shows that I am subscribed to premium already. have the receipt. Does not seem to b...
I just signed up for the 30-day trial and when I try to play my playlist it says "Only premium users can stream on demand on mobile" and when I click "get premium" it shows that I am subscribed to pr...
Community Legend
412 Views
1 replies
0 likes
yes i canceled my face book account and couldnt acces my spotify account sowe i opened this one but yall just chared me on the other one i would like to be able to use that one but if not than just cancel that one and a another one is [Snip-Email-Pet...
yes i canceled my face book account and couldnt acces my spotify account sowe i opened this one but yall just chared me on the other one i would like to be able to use that one but if not than just c...
Community Legend
397 Views
1 replies
0 likes
So today I decieded to try the 30 day free trial. I cliked the appropriate links and it charged me the $9.99. Furiously I tried to find your customer support area to call customer care or email someone and there is none of that. only the "help" area ...
So today I decieded to try the 30 day free trial. I cliked the appropriate links and it charged me the $9.99. Furiously I tried to find your customer support area to call customer care or email...
Community Legend
501 Views
3 replies
0 likes
How do I do this? When I tried to make a new account it said an account already exists?
How do I do this? When I tried to make a new account it said an account already exists?
Community Legend
714 Views
1 replies
0 likes
I just upgraded to the premium service after hitting my weekly play limit on the free version and despite my account saying I'm now on the premium subscription I can't get anything to play and still get the message about weekly limit! I run it off th...
I just upgraded to the premium service after hitting my weekly play limit on the free version and despite my account saying I'm now on the premium subscription I can't get anything to play and still ...
Community Legend
547 Views
3 replies
0 likes
I logged into spotify this morning and it asked me to update to the 'newest' version which I did. Then my phone synced and got wiped and it now says im a 'free' user even though I renewed this morning without knowing that I had 15 more days of a prem...
I logged into spotify this morning and it asked me to update to the 'newest' version which I did. Then my phone synced and got wiped and it now says im a 'free' user even though I renewed this...
Spotify
341 Views
1 replies
0 likes
I have seen that spotify have taken a payment THREE times from my paypal account last night all within 45 seconds of each other, I have been onto the contact from but there is a bug or something stopping me from contacting you and this is the only wa...
I have seen that spotify have taken a payment THREE times from my paypal account last night all within 45 seconds of each other, I have been onto the contact from but there is a bug or something stop...
Casual Listener
407 Views
2 replies
0 likes
I just purchased Spotify Premium this morning and it acknowledges that I purchased it in my account settings on my desktop and I received my receipt via email, however my iPhone app still is telling me I need to upgrade to utilize on demand features ...
I just purchased Spotify Premium this morning and it acknowledges that I purchased it in my account settings on my desktop and I received my receipt via email, however my iPhone app still is telling ...
Spotify
1296 Views
4 replies
0 likes
