Archived content

Password Reset Not Working and Premium Not Recognized

I deactivated my facebook last night and spotify logged me in using my username, however, I had lost my premium. I logged out but realised I didn't know my password. So I came on the site and entered my email to reset my password. Since then I have b...

Redeem problems

everytime i try to redeem a card i fill out the code and than i get a bad gateway message.is there anything i can do about this?

I can't submit my credit card info

So, as I am trying to pay I would expect this service to be FLAWLESS at least!I am trying to introduce my credit card info to upgrade my account but I keeep getting a message that the info is incorrect, WHICH IS NOT!Then I try to go and solve it with...

Sound! ?

Sound,  ...Still haven't got any !

Login Box appearing inappropriately. Why?

After over three years with Spotify, the Login box has started appearing on my desktop following boot up.I don't want this. What do I do to stop this activity?Thanks, folks.

48 hour trial activated instead of 30 days

I accidentally chose the 48hour trial and now I've added the 30day trial but it still shows that my trial will expire in 48 hours, can this be fixed?

Disconnected from Facebook - Premium and Playlists are gone.

As the title says- I disconnected my account from Facebook because it would not update what I was listening to and I wanted to try and reset it. As soon as I disconnected via preferences I was logged out. When I logged back in- premium was gone, my p...

Problem with country (Says it's wrong when it is right)

Hello! I've had problems in the past with changing my country on my profile ever since I moved back from sweden after living in spain for about a year. I have given up trying to get it to work for a time but decided to give it another go today. When ...

Spotify Unlimted for tablet devices

I'm a massive fan and user of Spotify but I just want to vent my frustration at not being able to use Spotify Unlimited on a tablet device. I've been using Spotify on my desktop iMac for years but I feel like I'm chained to it so I'd like to move ove...

My Spotify won't work with premium...

Today, I just paid for Spotify Premium. It absolutely will not work on my phone. I have tried logging out, and back in...with my username. It still won't work. HELP

One track will not play in any playlist or from my inbox - need help!

Spotify premium not working in India on iPad in offline mode

I'm a premium user traveling in India and Spotify wont work on my ipad in offline mode. I get a message that "this track is not available in offline mode" on all my albums. Paying $9.99 per month and this is very frustrating. Have already tried log o...

I can,t get into my spotify or download,- could you please help me? Regards Jeanette

Could you please help me,- I can.t get into my songs on my computer, could you please help me?Regards Jeanette

username on spotify

Why haven't spotify enabled folks to be able to change their username? I stupidly misspelled mine and I have to remember this if I ever get logged out. Also, when I checked my spotify profile to see if I could change it, I noticed I was following peo...

can I be logged out off all devices?

can someone log off all my devices? is 2 other ppl who is using my spotify premium in offlinemode

Spoity Account

My SPOTIFY account will not allow to contact support and it will not allow me to edit my profile. give me a 502 error..could you get tech support to contact me .. I wish to ask a question and not on this forum ..thank you ..LOVE MY SPOT ..<3