Archived content

Spotify pin cod

Köpte precis spotify premium 1 månad från i göteborg och har testat att skriva in säkerhetskod, serienummer, sekvensnummer och enummer men ingen utav dessa koder funkar och det står att dem är ogiltiga. Hur gör jag? Vilket nu,mmer är det jag ska skri...

gifcartcode invalid

I purchased a giftcart yesterday and the code is not working. I an a 100%sure that I filled it out correctly and still it says that it is invalid. The second time I tried to fill out the same code I got a 504 gateway time out. Also when I fill out th...

issues recovering account info while abroad

I have a premium account in the US and am currently studying in Germany. It is still paid through my american account. I got a new computer during the move and cannot remember my log in info. Help would be much appreciated.

Account help being charged!!!

My account has been renewed today but I didnt wont to renew i wanted to cancel. I would like my refund for 9.99$ back please.

account delete

Hello,I'd like to ask for deleting my account - user name macmaczek, email address: mr.maczkowski@gmail.com. Thanks,Marcin

Password Reset Not Working and Premium Not Recognized

I deactivated my facebook last night and spotify logged me in using my username, however, I had lost my premium. I logged out but realised I didn't know my password. So I came on the site and entered my email to reset my password. Since then I have b...

Redeem problems

everytime i try to redeem a card i fill out the code and than i get a bad gateway message.is there anything i can do about this?

I can't submit my credit card info

So, as I am trying to pay I would expect this service to be FLAWLESS at least!I am trying to introduce my credit card info to upgrade my account but I keeep getting a message that the info is incorrect, WHICH IS NOT!Then I try to go and solve it with...

Sound! ?

Sound,  ...Still haven't got any !

Login Box appearing inappropriately. Why?

After over three years with Spotify, the Login box has started appearing on my desktop following boot up.I don't want this. What do I do to stop this activity?Thanks, folks.

48 hour trial activated instead of 30 days

I accidentally chose the 48hour trial and now I've added the 30day trial but it still shows that my trial will expire in 48 hours, can this be fixed?

Disconnected from Facebook - Premium and Playlists are gone.

As the title says- I disconnected my account from Facebook because it would not update what I was listening to and I wanted to try and reset it. As soon as I disconnected via preferences I was logged out. When I logged back in- premium was gone, my p...

Problem with country (Says it's wrong when it is right)

Hello! I've had problems in the past with changing my country on my profile ever since I moved back from sweden after living in spain for about a year. I have given up trying to get it to work for a time but decided to give it another go today. When ...

Spotify Unlimted for tablet devices

I'm a massive fan and user of Spotify but I just want to vent my frustration at not being able to use Spotify Unlimited on a tablet device. I've been using Spotify on my desktop iMac for years but I feel like I'm chained to it so I'd like to move ove...

My Spotify won't work with premium...

Today, I just paid for Spotify Premium. It absolutely will not work on my phone. I have tried logging out, and back in...with my username. It still won't work. HELP

One track will not play in any playlist or from my inbox - need help!

Spotify premium not working in India on iPad in offline mode

I'm a premium user traveling in India and Spotify wont work on my ipad in offline mode. I get a message that "this track is not available in offline mode" on all my albums. Paying $9.99 per month and this is very frustrating. Have already tried log o...