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account delete

Hello,I'd like to ask for deleting my account - user name macmaczek, email address: mr.maczkowski@gmail.com. Thanks,Marcin

Newbie

Hello, I'd like to ask for deleting my account - user name macmaczek, email address: mr.maczkowski@gmail.com.   Thanks, Marcin

Peter__

Community Legend

357 Views

1 replies

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Password Reset Not Working and Premium Not Recognized

I deactivated my facebook last night and spotify logged me in using my username, however, I had lost my premium. I logged out but realised I didn't know my password. So I came on the site and entered my email to reset my password. Since then I have b...

Casual Listener

I deactivated my facebook last night and spotify logged me in using my username, however, I had lost my premium. I logged out but realised I didn't know my password. So I came on the site and entered...

287 Views

0 replies

0 likes

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Redeem problems

everytime i try to redeem a card i fill out the code and than i get a bad gateway message.is there anything i can do about this?

Casual Listener

everytime i try to redeem a card i fill out the code and than i get a bad gateway message. is there anything i can do about this?

PhoenixAngelo

Casual Listener

360 Views

2 replies

0 likes

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Solved!! Seems this took a while - please click the reset link in the email you recieved again to continue.

I need to reset my password but I keep getting this message after I submitted the reset form: Seems this took a while You have been logged out for security reasons, please click the reset link in the email you recieved again to continue. Honestly, af...

Regular

I need to reset my password but I keep getting this message after I submitted the reset form:   Seems this took a while   You have been logged out for security reasons, please click...

nicolero79

Casual Listener

2744 Views

5 replies

0 likes

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I can't submit my credit card info

So, as I am trying to pay I would expect this service to be FLAWLESS at least!I am trying to introduce my credit card info to upgrade my account but I keeep getting a message that the info is incorrect, WHICH IS NOT!Then I try to go and solve it with...

Newbie

So, as I am trying to pay I would expect this service to be FLAWLESS at least! I am trying to introduce my credit card info to upgrade my account but I keeep getting a message that the info is incor...

Sam

Spotify

720 Views

3 replies

0 likes

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Sound! ?

Sound,  ...Still haven't got any !

Newbie

Sound,  ...Still haven't got any !

David

Spotify Legend

348 Views

1 replies

0 likes

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Solved!! folder in folder

As I am fairly new to this great new world of music streaming, I have a question that I would like to make it "folder in folder"... like if I have an artist as folder name, then I would like to add this artist albums etc. as folders underneath the ar...

Casual Listener

As I am fairly new to this great new world of music streaming, I have a question that I would like to make it "folder in folder"... like if I have an artist as folder name, then I would like to add t...

Millerbiller

Casual Listener

1376 Views

7 replies

0 likes

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Login Box appearing inappropriately. Why?

After over three years with Spotify, the Login box has started appearing on my desktop following boot up.I don't want this. What do I do to stop this activity?Thanks, folks.

Newbie

After over three years with Spotify, the Login box has started appearing on my desktop following boot up. I don't want this. What do I do to stop this activity? Thanks, folks.

David

Spotify Legend

331 Views

1 replies

0 likes

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48 hour trial activated instead of 30 days

I accidentally chose the 48hour trial and now I've added the 30day trial but it still shows that my trial will expire in 48 hours, can this be fixed?

Casual Listener

  I accidentally chose the 48hour trial and now I've added the 30day trial but it still shows that my trial will expire in 48 hours,   can this be fixed?

MervinKoops

Casual Listener

445 Views

2 replies

0 likes

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Disconnected from Facebook - Premium and Playlists are gone.

As the title says- I disconnected my account from Facebook because it would not update what I was listening to and I wanted to try and reset it. As soon as I disconnected via preferences I was logged out. When I logged back in- premium was gone, my p...

Visitor

As the title says-  I disconnected my account from Facebook because it would not update what I was listening to and I wanted to try and reset it.   As soon as I disconnected via preferences...

Sam

Spotify

491 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Problem with country (Says it's wrong when it is right)

Hello! I've had problems in the past with changing my country on my profile ever since I moved back from sweden after living in spain for about a year. I have given up trying to get it to work for a time but decided to give it another go today. When ...

Casual Listener

Hello!   I've had problems in the past with changing my country on my profile ever since I moved back from sweden after living in spain for about a year. I have given up trying to get it to wo...

Liam

Community Legend

522 Views

3 replies

0 likes

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Spotify Unlimted for tablet devices

I'm a massive fan and user of Spotify but I just want to vent my frustration at not being able to use Spotify Unlimited on a tablet device. I've been using Spotify on my desktop iMac for years but I feel like I'm chained to it so I'd like to move ove...

Casual Listener

I'm a massive fan and user of Spotify but I just want to vent my frustration at not being able to use Spotify Unlimited on a tablet device. I've been using Spotify on my desktop iMac for years but I ...

Peter__

Community Legend

427 Views

3 replies

0 likes

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My Spotify won't work with premium...

Today, I just paid for Spotify Premium. It absolutely will not work on my phone. I have tried logging out, and back in...with my username. It still won't work. HELP

Newbie

Today, I just paid for Spotify Premium. It absolutely will not work on my phone. I have tried logging out, and back in...with my username. It still won't work. HELP

Peter__

Community Legend

366 Views

1 replies

0 likes

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Spotify premium not working in India on iPad in offline mode

I'm a premium user traveling in India and Spotify wont work on my ipad in offline mode. I get a message that "this track is not available in offline mode" on all my albums. Paying $9.99 per month and this is very frustrating. Have already tried log o...

Newbie

I'm a premium user traveling in India and Spotify wont work on my ipad in offline mode. I get a message that "this track is not available in offline mode" on all my albums.   Paying $9.99 per ...

Liam

Community Legend

710 Views

1 replies

0 likes

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Solved!! Secondary account created - Need help :(

Hello. Ive been a paying customer for ages. Love your service. But now im stuck in some kind of wierd account loop. Error description: On my PC Spotify opens upp as normal, all playlists and everything intact. On both my mobile devices (android table...

Casual Listener

Hello. Ive been a paying customer for ages. Love your service. But now im stuck in some kind of wierd account loop.   Error description: On my PC Spotify opens upp as normal, all playlis...

WindShadowMoth

Casual Listener

1422 Views

5 replies

1 likes

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I can,t get into my spotify or download,- could you please help me? Regards Jeanette

Could you please help me,- I can.t get into my songs on my computer, could you please help me?Regards Jeanette

Newbie

Could you please help me,- I can.t get into my songs on my computer, could you please help me? Regards Jeanette

Peter__

Community Legend

300 Views

1 replies

0 likes

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username on spotify

Why haven't spotify enabled folks to be able to change their username? I stupidly misspelled mine and I have to remember this if I ever get logged out. Also, when I checked my spotify profile to see if I could change it, I noticed I was following peo...

Newbie

Why haven't spotify enabled folks to be able to change their username?  I stupidly misspelled mine and I have to remember this if I ever get logged out.   Also, when I checked my spotify ...

Peter__

Community Legend

363 Views

1 replies

0 likes

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Solved!! Facebook account & Nokia ovy store spotify

Hi Spotify team!I really enjoy my spotify premium nice work! Well my problem is simple, i can not connect with spotify app with my Nokia 5530 because it doesn't support facebook connect.I allready have a username so suppose i only need a password? pl...

Casual Listener

Hi Spotify team! I really enjoy my spotify premium nice work!   Well my problem is simple, i can not connect with spotify app with my Nokia 5530 because it doesn't support facebook connect. ...

ManuxGr

Casual Listener

980 Views

2 replies

0 likes

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can I be logged out off all devices?

can someone log off all my devices? is 2 other ppl who is using my spotify premium in offlinemode

Casual Listener

can someone log off all my devices? is 2 other ppl who is using my spotify premium in offlinemode

Peter__

Community Legend

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes