Solved!! Unlimited/premium
I have just purchased the spotify unlimited only then to realise I can't even listen to my music with that. Can I get a refund?
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Start a topicI have just purchased the spotify unlimited only then to realise I can't even listen to my music with that. Can I get a refund?
Newbie
I have just purchased the spotify unlimited only then to realise I can't even listen to my music with that. Can I get a refund?
jonski_83
Gig Goer
3399 Views
11 replies
0 likes
Hello, I bought a girftcard for a spotify premium account but somewhere in the process of suscribing I made a mistake and now I have a 2 month premium account which I can't upgrade to an Unlimited Account because I do not own a mastercard/paypal or a...
Casual Listener
Hello, I bought a girftcard for a spotify premium account but somewhere in the process of suscribing I made a mistake and now I have a 2 month premium account which I can't upgrade to an Unl...
Peter__
Community Legend
642 Views
4 replies
0 likes
I have deleted a playlist by accident, can you please recover it for me?
Casual Listener
I have deleted a playlist by accident, can you please recover it for me?
Peter__
Community Legend
297 Views
1 replies
0 likes
Your latest update has disabled one of the best functionalities - The People's List! Replaced by the Activity Bar - I have no idea what is going on? Your suggestions do not match my activity or likes, I loved Spotify for the ability to build my own n...
Regular
Your latest update has disabled one of the best functionalities - The People's List! Replaced by the Activity Bar - I have no idea what is going on? Your suggestions do not match my activ...
Peter__
Community Legend
504 Views
2 replies
0 likes
I came back to premium after a week or so of not having it. I have been billed twice and my sibscription has been billed from 20th March until 20th of May. This is not a problem but I wanted to let you know it happened in the first place. I only clic...
Roadie
I came back to premium after a week or so of not having it. I have been billed twice and my sibscription has been billed from 20th March until 20th of May. This is not a problem but I wanted to let y...
Peter__
Community Legend
353 Views
1 replies
0 likes
Self-explanatory question. If I get unlimited, will I get the radio on my iPhone with no ads?
Casual Listener
Self-explanatory question. If I get unlimited, will I get the radio on my iPhone with no ads?
Peter__
Community Legend
720 Views
3 replies
0 likes
I was given a gift card last year the previous Christmas, but have just found it an have not used it.When I received it Instead of using it I (stupidly) signed up to a paid subscription as I was going travelling for a couple months and didn't want th...
Casual Listener
I was given a gift card last year the previous Christmas, but have just found it an have not used it. When I received it Instead of using it I (stupidly) signed up to a paid subscription as I was go...
Keviniho
Casual Listener
823 Views
2 replies
0 likes
3 days ago suddenly whas my premium account goneonly free account whas therei need login for premium account i have it ffor about 2 years now and never problemswhat happens and how i fix iti dont now my my premium account logginsarie
Casual Listener
3 days ago suddenly whas my premium account gone only free account whas there i need login for premium account i have it ffor about 2 years now and never problems what happens and how i fix it i ...
ariejansen
Casual Listener
506 Views
2 replies
0 likes
I signed up for the 30 day free trial and was planning to cancel before I was charged. I have now been charged 9.99 yet my account says I dont have a payment method registered. so I do not have a cancel button on the subscription page. I have a Samsu...
Newbie
I signed up for the 30 day free trial and was planning to cancel before I was charged. I have now been charged 9.99 yet my account says I dont have a payment method registered. so I do not have a can...
Liam
Community Legend
406 Views
1 replies
0 likes
Ik heb een premium abonnement maar zodra ik op dowloaden klik moet ik per download betalen
Newbie
Ik heb een premium abonnement maar zodra ik op dowloaden klik moet ik per download betalen
ideevanons
Newbie
761 Views
2 replies
0 likes
How can I find out that a particular song or album is not available on Spotify? Frequently I'll be searching and searching for a song. I'll try searching by artist, then by song, then by album, then repeat. Sometime I'll find the track I'm looking fo...
Newbie
How can I find out that a particular song or album is not available on Spotify? Frequently I'll be searching and searching for a song. I'll try searching by artist, then by song, then by a...
tbp
Newbie
634 Views
3 replies
0 likes
I had bought a $10 premium gift card yesterday and redeemed it last night. After I had purchased a month of Spotify premium, it told me the exact date and that my purchase was sucessful. However, I tried to pull it up on my iphone and computer but no...
Casual Listener
I had bought a $10 premium gift card yesterday and redeemed it last night. After I had purchased a month of Spotify premium, it told me the exact date and that my purchase was sucessful. However, I t...
syddviciouss
Casual Listener
591 Views
2 replies
0 likes
Hi! I accidentally deleted a playlist that I've been managing for over a year. Is there any way to recover it? Many thanks!
Casual Listener
Hi! I accidentally deleted a playlist that I've been managing for over a year. Is there any way to recover it? Many thanks!
Joseph_Cox
Casual Listener
632 Views
3 replies
0 likes
I created my spotify account using facebook, but I changed my facebook email, then deafctivated my facebook, and I accidently signed out of spotify and I have to way to get back in. It was a fake facebook me and my friend made to mess with our friend...
Casual Listener
I created my spotify account using facebook, but I changed my facebook email, then deafctivated my facebook, and I accidently signed out of spotify and I have to way to get back in. It was a fake fac...
Peter__
Community Legend
433 Views
1 replies
0 likes
Any ideas? Facebook login is not working. Been a few years since i registered my account.
Visitor
Any ideas? Facebook login is not working. Been a few years since i registered my account.
candice1
Casual Listener
2171 Views
3 replies
0 likes
Köpte precis spotify premium 1 månad från i göteborg och har testat att skriva in säkerhetskod, serienummer, sekvensnummer och enummer men ingen utav dessa koder funkar och det står att dem är ogiltiga. Hur gör jag? Vilket nu,mmer är det jag ska skri...
Newbie
Köpte precis spotify premium 1 månad från i göteborg och har testat att skriva in säkerhetskod, serienummer, sekvensnummer och enummer men ingen utav dessa koder funkar och det står att dem är ...
351 Views
0 replies
0 likes
I purchased a giftcart yesterday and the code is not working. I an a 100%sure that I filled it out correctly and still it says that it is invalid. The second time I tried to fill out the same code I got a 504 gateway time out. Also when I fill out th...
Newbie
I purchased a giftcart yesterday and the code is not working. I an a 100%sure that I filled it out correctly and still it says that it is invalid. The second time I tried to fill out the same code I ...
Peter__
Community Legend
398 Views
1 replies
0 likes
I just signed up for premium and was told my first month would be free, yet I was charged already and I'm nowhere near the end of my first month. Can somebody please help me understand why I was billed? You ran consistent ads on my Spotify telling me...
Gig Goer
I just signed up for premium and was told my first month would be free, yet I was charged already and I'm nowhere near the end of my first month. Can somebody please help me understand why I...
jlanzet
Gig Goer
655 Views
2 replies
0 likes
I have a premium account in the US and am currently studying in Germany. It is still paid through my american account. I got a new computer during the move and cannot remember my log in info. Help would be much appreciated.
Casual Listener
I have a premium account in the US and am currently studying in Germany. It is still paid through my american account. I got a new computer during the move and cannot remember my log in info. Help wo...
Peter__
Community Legend
479 Views
3 replies
0 likes
My account has been renewed today but I didnt wont to renew i wanted to cancel. I would like my refund for 9.99$ back please.
Newbie
My account has been renewed today but I didnt wont to renew i wanted to cancel. I would like my refund for 9.99$ back please.
Peter__
Community Legend
290 Views
1 replies
0 likes