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Solved!! Unlimited/premium

I have just purchased the spotify unlimited only then to realise I can't even listen to my music with that. Can I get a refund?

Newbie

I have just purchased the spotify unlimited only then to realise I can't even listen to my music with that. Can I get a refund?

jonski_83

Gig Goer

3399 Views

11 replies

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Solved!! Not able to convert the premium account to a unlimited account

Hello, I bought a girftcard for a spotify premium account but somewhere in the process of suscribing I made a mistake and now I have a 2 month premium account which I can't upgrade to an Unlimited Account because I do not own a mastercard/paypal or a...

Casual Listener

Hello,   I bought a girftcard for a spotify premium account but somewhere in the process of suscribing I made a mistake and now I have a 2 month premium account which I can't upgrade to an Unl...

Peter__

Community Legend

642 Views

4 replies

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recover deleted playlist

I have deleted a playlist by accident, can you please recover it for me?

Casual Listener

I have deleted a playlist by accident, can you please recover it for me?

Peter__

Community Legend

297 Views

1 replies

0 likes

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  • 1 replies
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Latest Update is a shambles

Your latest update has disabled one of the best functionalities - The People's List! Replaced by the Activity Bar - I have no idea what is going on? Your suggestions do not match my activity or likes, I loved Spotify for the ability to build my own n...

Regular

Your latest update has disabled one of the best functionalities - The People's List!  Replaced by the Activity Bar - I have no idea what is going on?  Your suggestions do not match my activ...

Peter__

Community Legend

504 Views

2 replies

0 likes

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Just to inform you of double billing..

I came back to premium after a week or so of not having it. I have been billed twice and my sibscription has been billed from 20th March until 20th of May. This is not a problem but I wanted to let you know it happened in the first place. I only clic...

Roadie

I came back to premium after a week or so of not having it. I have been billed twice and my sibscription has been billed from 20th March until 20th of May. This is not a problem but I wanted to let y...

Peter__

Community Legend

353 Views

1 replies

0 likes

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Does Unlimited get rid of ads on the iPhone?

Self-explanatory question. If I get unlimited, will I get the radio on my iPhone with no ads?

Casual Listener

Self-explanatory question. If I get unlimited, will I get the radio on my iPhone with no ads?

Peter__

Community Legend

720 Views

3 replies

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Solved!! Out of date gift card, can anything be done?

I was given a gift card last year the previous Christmas, but have just found it an have not used it.When I received it Instead of using it I (stupidly) signed up to a paid subscription as I was going travelling for a couple months and didn't want th...

Casual Listener

I was given a gift card last year the previous Christmas, but have just found it an have not used it. When I received it Instead of using it I (stupidly) signed up to a paid subscription as I was go...

Keviniho

Casual Listener

823 Views

2 replies

0 likes

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lost premium

3 days ago suddenly whas my premium account goneonly free account whas therei need login for premium account i have it ffor about 2 years now and never problemswhat happens and how i fix iti dont now my my premium account logginsarie

Casual Listener

3 days ago suddenly whas my premium account gone only free account whas there i need login for premium account i have it ffor about 2 years now and never problems what happens and how i fix it i ...

ariejansen

Casual Listener

506 Views

2 replies

0 likes

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charged?!

I signed up for the 30 day free trial and was planning to cancel before I was charged. I have now been charged 9.99 yet my account says I dont have a payment method registered. so I do not have a cancel button on the subscription page. I have a Samsu...

Newbie

I signed up for the 30 day free trial and was planning to cancel before I was charged. I have now been charged 9.99 yet my account says I dont have a payment method registered. so I do not have a can...

Liam

Community Legend

406 Views

1 replies

0 likes

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Muziek downloaden premium abonnement

Ik heb een premium abonnement maar zodra ik op dowloaden klik moet ik per download betalen

Newbie

Ik heb een premium abonnement maar zodra ik op dowloaden klik moet ik per download betalen

ideevanons

Newbie

761 Views

2 replies

0 likes

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Unavailable songs

How can I find out that a particular song or album is not available on Spotify? Frequently I'll be searching and searching for a song. I'll try searching by artist, then by song, then by album, then repeat. Sometime I'll find the track I'm looking fo...

Newbie

How can I find out that a particular song or album is not available on Spotify?   Frequently I'll be searching and searching for a song. I'll try searching by artist, then by song, then by a...

tbp

Newbie

634 Views

3 replies

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Solved!! My premium card didn't even work

I had bought a $10 premium gift card yesterday and redeemed it last night. After I had purchased a month of Spotify premium, it told me the exact date and that my purchase was sucessful. However, I tried to pull it up on my iphone and computer but no...

Casual Listener

I had bought a $10 premium gift card yesterday and redeemed it last night. After I had purchased a month of Spotify premium, it told me the exact date and that my purchase was sucessful. However, I t...

syddviciouss

Casual Listener

591 Views

2 replies

0 likes

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Solved!! recover deleted playlist

Hi! I accidentally deleted a playlist that I've been managing for over a year. Is there any way to recover it? Many thanks!

Casual Listener

Hi! I accidentally deleted a playlist that I've been managing for over a year. Is there any way to recover it?    Many thanks! 

Joseph_Cox

Casual Listener

632 Views

3 replies

0 likes

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Can't log in

I created my spotify account using facebook, but I changed my facebook email, then deafctivated my facebook, and I accidently signed out of spotify and I have to way to get back in. It was a fake facebook me and my friend made to mess with our friend...

Casual Listener

I created my spotify account using facebook, but I changed my facebook email, then deafctivated my facebook, and I accidently signed out of spotify and I have to way to get back in. It was a fake fac...

Peter__

Community Legend

433 Views

1 replies

0 likes

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Spotify pin cod

Köpte precis spotify premium 1 månad från i göteborg och har testat att skriva in säkerhetskod, serienummer, sekvensnummer och enummer men ingen utav dessa koder funkar och det står att dem är ogiltiga. Hur gör jag? Vilket nu,mmer är det jag ska skri...

Newbie

Köpte precis spotify premium 1 månad från  i göteborg och har testat att skriva in säkerhetskod, serienummer, sekvensnummer och enummer men ingen utav dessa koder funkar och det står att dem är ...

351 Views

0 replies

0 likes

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gifcartcode invalid

I purchased a giftcart yesterday and the code is not working. I an a 100%sure that I filled it out correctly and still it says that it is invalid. The second time I tried to fill out the same code I got a 504 gateway time out. Also when I fill out th...

Newbie

I purchased a giftcart yesterday and the code is not working. I an a 100%sure that I filled it out correctly and still it says that it is invalid. The second time I tried to fill out the same code I ...

Peter__

Community Legend

398 Views

1 replies

0 likes

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Solved!! Charged even though I'm in free trial period?

I just signed up for premium and was told my first month would be free, yet I was charged already and I'm nowhere near the end of my first month. Can somebody please help me understand why I was billed? You ran consistent ads on my Spotify telling me...

Gig Goer

I just signed up for premium and was told my first month would be free, yet I was charged already and I'm nowhere near the end of my first month.   Can somebody please help me understand why I...

jlanzet

Gig Goer

655 Views

2 replies

0 likes

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issues recovering account info while abroad

I have a premium account in the US and am currently studying in Germany. It is still paid through my american account. I got a new computer during the move and cannot remember my log in info. Help would be much appreciated.

Casual Listener

I have a premium account in the US and am currently studying in Germany. It is still paid through my american account. I got a new computer during the move and cannot remember my log in info. Help wo...

Peter__

Community Legend

479 Views

3 replies

0 likes

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Account help being charged!!!

My account has been renewed today but I didnt wont to renew i wanted to cancel. I would like my refund for 9.99$ back please.

Newbie

My account has been renewed today but I didnt wont to renew i wanted to cancel. I would like my refund for 9.99$ back please.

Peter__

Community Legend

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
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