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MISSING PLAYLISTS/FACEBOOK DISCONNECT

Help! This morning I was listening to Spotify and playing around with my preferences when I decided to check "disconnect from Facebook." I was then logged out of my mobile app on my iPhone and when I tried to log back into the desktop version, all of...

Newbie

Help! This morning I was listening to Spotify and playing around with my preferences when I decided to check "disconnect from Facebook."   I was then logged out of my mobile app on my iPhone a...

Peter__

Community Legend

367 Views

1 replies

0 likes

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Offline access withdrawn?

Just logged in on my macbook pro and it says offline access has been withdrawn? How do I get it back? I've only got an android phone, my macbook pro, and my iPad that I'm using spotify for.

Newbie

Just logged in on my macbook pro and it says offline access has been withdrawn?   How do I get it back? I've only got an android phone, my macbook pro, and my iPad that I'm using spotify for.

Peter__

Community Legend

444 Views

1 replies

0 likes

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can't log in, old email adress, can't receive password

Hello, I accidentally logged out of my partners user and I messed it up 'cause he can't remember his password and the email address is old and out of use. I found this case which is very similar.How can we fix it? Because he is paying every month but...

Newbie

Hello,   I accidentally logged out of my partners user and I messed it up 'cause he can't remember his password and the email address is old and out of use. I found this case which is very sim...

Peter__

Community Legend

335 Views

1 replies

0 likes

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  • 0 likes

Where have all my Playlists gone?

im not sure what has happened but in the last couple of days all my playlists have gone. What is the resons for this as i have Premium and still have 2 months left as im with Virgin media. Please help.

Newbie

im not sure what has happened but in the last couple of days all my playlists have gone.   What is the resons for this as i have Premium and still have 2 months left as im with Virgin media. ...

Peter__

Community Legend

561 Views

3 replies

0 likes

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Charged 3 times...

hi, basically ive been asking for a double payment refund for a couple of weeks... i cancelled my account and now i've been charged.... AGAIN! why cant you just give me a refund.

Casual Listener

hi, basically ive been asking for a double payment refund for a couple of weeks... i cancelled my account and now i've been charged.... AGAIN! why cant you just give me a refund.

Peter__

Community Legend

1074 Views

7 replies

0 likes

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Paid For Premium. Still Not Activated

Help. I've paid for premium. Have logged in and out various times, but it has still not avtivated. Thanks

Newbie

Help.  I've paid for premium.  Have logged in and out various times, but it has still not avtivated.  Thanks

Peter__

Community Legend

310 Views

1 replies

0 likes

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Starred tracks gone

Hi all, I noticed recently that a lot of my starred tracks are gone. This was confirmed today when I had not logged on to my Ipad for a while and I saw that my tracks 400+ was cut down to 150 in the starred playlist. Why is this? Help appreciated /W

Newbie

Hi all,   I noticed recently that a lot of my starred tracks are gone. This was confirmed today when I had not logged on to my Ipad for a while and I saw that my tracks 400+ was cut down to 15...

Peter__

Community Legend

332 Views

1 replies

0 likes

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Premium Account Devices

So I am thinking about getting a premium account and although I have read that I can have 3 devices (my iphone, hubby's android, and my laptop) I am wondering if we can both be on the account on our phones at the same time AND if we have to listen to...

Newbie

So I am thinking about getting a premium account and although I have read that I can have 3 devices (my iphone, hubby's android, and my laptop) I am wondering if we can both be on the account on our ...

Peter__

Community Legend

347 Views

1 replies

0 likes

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  • 1 replies
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So my card has been charged for the past 4 months. More details inside.

I signed my card up for the premium membership in November of 2012. I'm not sure if at that time the clarity was lacking in the area of the automatic fee, or the option to switch back to a free member w/advertisements. Either way, recently I've been ...

Newbie

I signed my card up for the premium membership in November of 2012. I'm not sure if at that time the clarity was lacking in the area of the automatic fee, or the option to switch back to a free membe...

Liam

Community Legend

358 Views

1 replies

0 likes

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Solved!! Impossible to log in

Hello I have been using my spotty account, a spotty unlimited count. It has been working OK until one week. At firs, It wasn´t possible to play any song, neither my playlist or others. After that, I tried to log out and sign in, But I couldn't´t sign...

Casual Listener

Hello   I have been using my spotty account, a spotty unlimited count. It has been working OK until one week. At firs, It wasn´t possible to play any song, neither my playlist or others. After...

JoseluisRios

Casual Listener

631 Views

2 replies

0 likes

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I want my ex to stop Following me on Spotify

I don't think that this should be impossible and I think its silly you can't controll who follows what you are listening to, and claiming the "best" thing to do is delete all your playlists, make them all private and such nonsense!

Casual Listener

I don't think that this should be impossible and I think its silly you can't controll who follows what you are listening to, and claiming the "best" thing to do is delete all your playlists, make the...

user-removed

Not applicable

3186 Views

1 replies

1 likes

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To pay subscription via iTunes

Because they don't allow me to pay my spotify subscription for my iTunes bills. For better comfort.

Newbie

Because they don't allow me to pay my spotify subscription for my iTunes bills. For better comfort.

362 Views

0 replies

0 likes

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spotify deleted my account and charged me advance annual fee - no reply from customer service

Here's what's happenedI started a trial of your premium service on the 20th of February. I chose to pay monthly after that using paypalnow, after 1 month1) my account has been deactivated for no reason - it simply doesn't allow me to log in and doesn...

Regular

Here's what's happened I started a trial of your premium service on the 20th of February. I chose to pay monthly after that using paypal now, after 1 month 1) my account has been deactivated for...

pisquano

Regular

828 Views

8 replies

0 likes

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  • 8 replies
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KPN with auto-downgrade from Premium to Free is TERRIBLE!!!

So many times my account keeps downgrading from Premium to Free while i am paying for Premium!! The KPN Helpdesk in The Netherlands is just terrible, let you wait forever or suddenly the line drops. It's 3 months later and the problem is STILL NOT FI...

Visitor

So many times my account keeps downgrading from Premium to Free while i am paying for Premium!!  The KPN Helpdesk in The Netherlands is just terrible, let you wait forever or suddenly the line d...

djvantol

Newbie

520 Views

2 replies

0 likes

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My spotify premium 30 day trial

My spotify premium 30 day trial won't let me do anything but the radio. I also tried downloading the premium and that did work either. What's wrong with it?

Newbie

My spotify premium 30 day trial won't let me do anything but the radio. I also tried downloading the premium and that did work either. What's wrong with it?

Peter__

Community Legend

375 Views

1 replies

0 likes

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  • 1 replies
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Wrong playlists

I have had some trouble logging in the last days and now when I am finally getting in my playlists are gone and replaced by someone elses playlists. Please help! I want my playlists back... // Daniel

Newbie

I have had some trouble logging in the last days and now when I am finally getting in my playlists are gone and replaced by someone elses playlists. Please help! I want my playlists back... // Daniel

Peter__

Community Legend

624 Views

1 replies

0 likes

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I can't login to my Spotify Account!!

Hi, Ok so my Partner and I just bought 2 Kindles. I accidentally linked my facebook account to her spotify account. Now that *i think* I unlinked it, I cannot find or login to my original soptify account. I can't remember if I joined through facebook...

Newbie

Hi,    Ok so my Partner and I just bought 2 Kindles.  I accidentally linked my facebook account to her spotify account.  Now that *i think* I unlinked it, I cannot find or login...

301 Views

0 replies

0 likes

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Login Trouble

I am unable to connect to Spotify from both my computer and iPhone. On my computer I get the error code of 112 that says it cant connect. I am able to login but not connect. Help?

Casual Listener

I am unable to connect to Spotify from both my computer and iPhone.  On my computer I get the error code of 112 that says it cant connect.  I am able to login but not connect.   Help?

dajoga13

Casual Listener

511 Views

3 replies

0 likes

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Cant change my country!

Hey, when i first got Spotify i was living in Sweden. When i decided to move to Norway about 2 years ago i changed my country to Norway. Problem is, i've been living in Sweden for about 6 months now and I cant change my country back to Sweden, its al...

Casual Listener

Hey, when i first got Spotify i was living in Sweden. When i decided to move to Norway about 2 years ago i changed my country to Norway.   Problem is, i've been living in Sweden for about 6 mo...

Jowel89

Casual Listener

716 Views

5 replies

0 likes

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Solved!! Unlimited/premium

I have just purchased the spotify unlimited only then to realise I can't even listen to my music with that. Can I get a refund?

Newbie

I have just purchased the spotify unlimited only then to realise I can't even listen to my music with that. Can I get a refund?

jonski_83

Gig Goer

3493 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes