Archived content

Please dount wount to pay 99 in mouth

MISSING PLAYLISTS/FACEBOOK DISCONNECT

Help! This morning I was listening to Spotify and playing around with my preferences when I decided to check "disconnect from Facebook." I was then logged out of my mobile app on my iPhone and when I tried to log back into the desktop version, all of...

Offline access withdrawn?

Just logged in on my macbook pro and it says offline access has been withdrawn? How do I get it back? I've only got an android phone, my macbook pro, and my iPad that I'm using spotify for.

can't log in, old email adress, can't receive password

Hello, I accidentally logged out of my partners user and I messed it up 'cause he can't remember his password and the email address is old and out of use. I found this case which is very similar.How can we fix it? Because he is paying every month but...

Where have all my Playlists gone?

im not sure what has happened but in the last couple of days all my playlists have gone. What is the resons for this as i have Premium and still have 2 months left as im with Virgin media. Please help.

Charged 3 times...

hi, basically ive been asking for a double payment refund for a couple of weeks... i cancelled my account and now i've been charged.... AGAIN! why cant you just give me a refund.

Paid For Premium. Still Not Activated

Help. I've paid for premium. Have logged in and out various times, but it has still not avtivated. Thanks

Starred tracks gone

Hi all, I noticed recently that a lot of my starred tracks are gone. This was confirmed today when I had not logged on to my Ipad for a while and I saw that my tracks 400+ was cut down to 150 in the starred playlist. Why is this? Help appreciated /W

Premium Account Devices

So I am thinking about getting a premium account and although I have read that I can have 3 devices (my iphone, hubby's android, and my laptop) I am wondering if we can both be on the account on our phones at the same time AND if we have to listen to...

So my card has been charged for the past 4 months. More details inside.

I signed my card up for the premium membership in November of 2012. I'm not sure if at that time the clarity was lacking in the area of the automatic fee, or the option to switch back to a free member w/advertisements. Either way, recently I've been ...

I want my ex to stop Following me on Spotify

I don't think that this should be impossible and I think its silly you can't controll who follows what you are listening to, and claiming the "best" thing to do is delete all your playlists, make them all private and such nonsense!

To pay subscription via iTunes

Because they don't allow me to pay my spotify subscription for my iTunes bills. For better comfort.

spotify deleted my account and charged me advance annual fee - no reply from customer service

Here's what's happenedI started a trial of your premium service on the 20th of February. I chose to pay monthly after that using paypalnow, after 1 month1) my account has been deactivated for no reason - it simply doesn't allow me to log in and doesn...

KPN with auto-downgrade from Premium to Free is TERRIBLE!!!

So many times my account keeps downgrading from Premium to Free while i am paying for Premium!! The KPN Helpdesk in The Netherlands is just terrible, let you wait forever or suddenly the line drops. It's 3 months later and the problem is STILL NOT FI...

My spotify premium 30 day trial

My spotify premium 30 day trial won't let me do anything but the radio. I also tried downloading the premium and that did work either. What's wrong with it?

Wrong playlists

I have had some trouble logging in the last days and now when I am finally getting in my playlists are gone and replaced by someone elses playlists. Please help! I want my playlists back... // Daniel

I can't login to my Spotify Account!!

Hi, Ok so my Partner and I just bought 2 Kindles. I accidentally linked my facebook account to her spotify account. Now that *i think* I unlinked it, I cannot find or login to my original soptify account. I can't remember if I joined through facebook...

Login Trouble

I am unable to connect to Spotify from both my computer and iPhone. On my computer I get the error code of 112 that says it cant connect. I am able to login but not connect. Help?

Cant change my country!

Hey, when i first got Spotify i was living in Sweden. When i decided to move to Norway about 2 years ago i changed my country to Norway. Problem is, i've been living in Sweden for about 6 months now and I cant change my country back to Sweden, its al...