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Solved!! Spotify premium not working on iPhone

I cannot access any of my playlists all say zero tracks. I've never used it with Facebook and have followed advice on forum to clear and reinstall the app but still no joy. What should I do next, I'm a premium ac holder but any messages I've sent to ...

Regular

I cannot access any of my playlists all say zero tracks. I've never used it with Facebook and have followed advice on forum to clear and reinstall the app but still no joy. What should I do next, I'm...

MichaelJerzak

Composer

1632 Views

9 replies

0 likes

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Solved!! Help! My sister did something with my account and now all my playlists are gone!

To whoever this may concern: My Spotify account has my name Liezel Zuniga and the account number is 1239910586. I used my Facebook username and password when I first started ussing Spotify. However, I logged in one day and all my playlists are gone. ...

Regular

To whoever this may concern:      My Spotify account has my name Liezel Zuniga and the account number is 1239910586. I used my Facebook username and password when I first start...

moomoocow1216

Regular

1846 Views

15 replies

0 likes

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  • 15 replies
  • 0 likes

In Austria but have my details to an australian card

I am in Austria trying to use my spotify account. I have it loaded to an australian cardI have a pub here and need spotify ASAP. What do I need to do?.

Casual Listener

I am in Austria trying to use my spotify account. I have it loaded to an australian cardI have a pub here and need spotify ASAP. What do I need to do?.

Peter__

Community Legend

834 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Pay Premium with gift card

How do I pay with activated gift card? Visa

Newbie

How do I pay with activated gift card? Visa

Liam

Community Legend

14691 Views

1 replies

2 likes

  • 14691 Views
  • 1 replies
  • 2 likes

I can't see the artists on the top box of profiles, instead it invites me to share songs

My name is Aránzazu Castillo and I'm a premium user. I have a problem I cant's see my friends most viewed artists neither mine. Instead it suggests me to share one of my fav songs ( even in my own profile), and I have the box of fav. artists activate...

Regular

My name is Aránzazu Castillo and I'm a premium user. I have a problem I cant's see my friends most viewed artists neither mine. Instead it suggests me to share one of my fav songs ( even in my own pr...

Sam

Spotify

555 Views

4 replies

0 likes

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  • 4 replies
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Solved!! facebook deactivated, friends still show up

Hi, I deactivated my facebook account a couple years ago and signed up for Spotify (with the same email address as my deactivated facebook account) a few months ago. For the last few months, I've been using spotify without any connections to my (deac...

Casual Listener

Hi, I deactivated my facebook account a couple years ago and signed up for Spotify (with the same email address as my deactivated facebook account) a few months ago.  For the last few months, ...

richela

Casual Listener

1844 Views

2 replies

0 likes

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  • 2 replies
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Paying for Spotify Unlimited by Paypal but my subscription won't update and I can't use it!

I am paying £4.99/month for Spotify Unlimited by Paypal (and these payments show in my account) but my service is still showing me as a Free subscriber. I have been paying since last August and haven't been able to resolve this. I have uninstalled th...

Newbie

I am paying £4.99/month for Spotify Unlimited by Paypal (and these payments show in my account) but my service is still showing me as a Free subscriber. I have been paying since last August and haven...

Liam

Community Legend

591 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify premium

I've just finished my 48 hour trail for spotify premium, and I want to purchase it. However I don't know how, a message just came up and said the trail had ended. No option to whether I wanted to get premium and now I don't know how to get it??

Newbie

I've just finished my 48 hour trail for spotify premium, and I want to purchase it. However I don't know how, a message just came up and said the trail had ended. No option to whether I wanted to get...

Liam

Community Legend

582 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Top tracks and artists have bogus listings.

My top tracks and artists are full of bogus information, including one artist I actively avoid and hate and one statistical anomaly. The bogus artist in my top tracks is Saosin. I have never listened to them outside of one live show that made me hate...

Regular

My top tracks and artists are full of bogus information, including one artist I actively avoid and hate and one statistical anomaly.   The bogus artist in my top tracks is Saosin. I have nev...

maichle07

Regular

8013 Views

31 replies

5 likes

  • 8013 Views
  • 31 replies
  • 5 likes

Solved!! Can't log in to new facebook from spotify

Hello, I recently made a new facebook (and I forgot to disconnect the old facebook from spotify) So it shows Im logged in as my old, but when I go to preferences it says "connect to facebook", and when I try this, nothing happens. Any help?

Music Fan

Hello, I recently made a new facebook (and I forgot to disconnect the old facebook from spotify) So it shows Im logged in as my old, but when I go to preferences it says "connect to facebook", and wh...

Safrion

Music Fan

1534 Views

9 replies

0 likes

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  • 9 replies
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I want to stop using credit card and start using my giftcards!

Help! I tried to stop the credit card payment, however when I click on deleting that particular payment method, nothing changes. It is still in there. I have giftcards and already just redeemed 1, but still in my account it says my payment method is ...

Casual Listener

Help! I tried to stop the credit card payment, however when I click on deleting that particular payment method, nothing changes. It is still in there.   I have giftcards and already just re...

Peter__

Community Legend

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

Solved!! Cannot stream or sync

I am currently unable to stream or download anything. Have tried on my iPad, android phone, and PC - same issue everywhere. My Internet connection is fine and I can listen to downloaded playlists without issue. What gives?

Regular

I am currently unable to stream or download anything. Have tried on my iPad, android phone, and PC - same issue everywhere. My Internet connection is fine and I can listen to downloaded playlists wit...

Peter__

Community Legend

2005 Views

11 replies

0 likes

  • 2005 Views
  • 11 replies
  • 0 likes

free trial

have been signed up for free trial last february and because dont really used it, so I unsubscribe the rial but still im charged...Hope give som attention on this problem...

Newbie

have been signed up for free trial last february and because dont really used it, so I unsubscribe the rial but still im charged...Hope give som attention on this problem... 

Thedev

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Solved!! Lost playlists

I went into preferences to stop Spotify autmatically opening when I switch my computer on, while there I also disconnected from Facebook (to stop posts going to FB, I thought). Then I when I opened up Spotify and signed in again all my playlists were...

Casual Listener

I went into preferences to stop Spotify autmatically opening when I switch my computer on, while there I also disconnected from Facebook (to stop posts going to FB, I thought). Then I when I opened u...

benmenashe

Casual Listener

813 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Music themes in my inbox

Hi, Since 8 days i can't recive music from my friends in my inbox and in the right side i can't see what are my friends lisening. If I send music to them, they recived it in their email inbox. thanks!

Casual Listener

Hi,   Since 8 days i can't recive music from my friends in my inbox and in the right side i can't see what are my friends lisening. If I send music to them, they recived it in their e...

Peter__

Community Legend

486 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

wrong trial

I keep trying to get the 30 day trial but it has me stuck on the 2 day. anyone know why?

Casual Listener

I keep trying to get the 30 day trial but it has me stuck on the 2 day. anyone know why?

Liam

Community Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
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Solved!! I can't listen to my playlists even after paying for the premium

Hello. I've been a premium subscriber for almost a year. I lost my debit card so obviously Spotify cancelled my subscription. I just changed it right now and paid for this month's subscription. However, when I go to the app and go through my playlist...

Newbie

Hello. I've been a premium subscriber for almost a year. I lost my debit card so obviously Spotify cancelled my subscription. I just changed it right now and paid for this month's subscription. Howev...

Peter__

Community Legend

660 Views

2 replies

0 likes

  • 660 Views
  • 2 replies
  • 0 likes

Spotify Premium no longer working

I am a Spotify Premium subscriber, billed thru credit card since last year and currently my Premium status is no longer working on Windows computer, Iphone, or Ipad. Please help.

Newbie

I am a Spotify Premium subscriber, billed thru credit card since last year and currently my Premium status is no longer working on Windows computer, Iphone, or Ipad. Please help.

Peter__

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Solved!! Payment withdrawal 5 times

Hi, I recently got my credit card changed and also the number, therefore the premuim subscription with recurring payments stopped. I logged in, changed my credit card numer and pressed submit. There was some problems and when I finally gave up I saw ...

Casual Listener

Hi,   I recently got my credit card changed and also the number, therefore the premuim subscription with recurring payments stopped.   I logged in, changed my credit card numer and ...

Yooden

Casual Listener

622 Views

2 replies

0 likes

  • 622 Views
  • 2 replies
  • 0 likes