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Monthly synchronization vs 3G roaming

Hello there First of all I would like to say that is nice to have Spotify in Poland. I am going to start premium subscription. I travel around the world a lot and very often I do not have wifi access, only 3G. I am afraid costly monthly synchronizati...

Casual Listener

Hello there   First of all I would like to say that is nice to have Spotify in Poland. I am going to start premium subscription. I travel around the world a lot and very often I do not hav...

Peter__

Community Legend

696 Views

5 replies

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Messaging/sending tunes arent working

Tried to send tunes to a friend, but get the error message Message cant be sent.There are no active blocks from this particullar person, already checked. Any other ideas?

Regular

Tried to send tunes to a friend, but get the error message Message cant be sent. There are no active blocks from this particullar person, already checked.  Any other ideas? 

Peter__

Community Legend

610 Views

4 replies

1 likes

  • 610 Views
  • 4 replies
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Spotify Premium not working

I've been subscribed to Spotify Premium to use on my phone for nearly a year now, today it is just saying 0 tracks and when I try to play anything it just says "upgrade to spotify premium for spotify mobile"I've tried logging out and back in again bu...

Newbie

I've been subscribed to Spotify Premium to use on my phone for nearly a year now, today it is just saying 0 tracks and when I try to play anything it just says "upgrade to spotify premium for spotify...

Peter__

Community Legend

540 Views

3 replies

0 likes

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tarjeta regalo

hola,yo pago mensualmente spotify premium y me han regalado tarjeta regalo para 6 mese con un codigo,¿tengo q cancelar suscripcion primero y luego acceder con codigo de la tarjeta regalo?pq si no cancelo la suscripcionme cobraran y ademas usare la ta...

Newbie

hola,yo pago mensualmente spotify premium y me han regalado tarjeta regalo para 6 mese con un codigo,¿tengo q cancelar suscripcion primero y luego acceder con codigo de la tarjeta regalo?pq si no can...

539 Views

0 replies

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"Welcome to Spotify" message

Need help getting into Spotify. Just signed up and downloaded but when I try to open it I just get a window that says "Welcome to Spotify" with some Facebook stuff in it. I can see the Spotify program behind the window but there are no buttons in or ...

Newbie

Need help getting into Spotify.  Just signed up and downloaded but when I try to open it I just get a window that says "Welcome to Spotify" with some Facebook stuff in it.  I can see the Sp...

meahtenoha

Spotify

642 Views

1 replies

0 likes

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Premium UK but cant install app on new phone in Canada

I'm a premium user with a UK account and now live in Canada. Just got a new phone but cant install Spotify because I'm in Canada. Do I have to cancel my premium account and stop using Spotify forever, or is there a work around? Thanks so much for any...

Regular

I'm a premium user with a UK account and now live in Canada.  Just got a new phone but cant install Spotify because I'm in Canada.   Do I have to cancel my premium account and stop usin...

Peter__

Community Legend

1058 Views

9 replies

0 likes

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ecard

So hubby bought me a 6 month ecard so I clicked on the link to activate it then went to spotify app on my phone and it doesn't have premium. My husband paid for premium so why the heck can't I get it?

Casual Listener

So hubby bought me a 6 month ecard so I clicked on the link to activate it then went to spotify app on my phone and it doesn't have premium. My husband paid for premium so why the heck can't I get i...

Liam

Community Legend

383 Views

1 replies

0 likes

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  • 1 replies
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Used giftcard to subscribe but selected Unlimited instead of Premium!

Hi, Please help! I accidentally selected Unlimited instead of Premium. I have entered several gift codes, how can I change to Unlimited?

Newbie

Hi,   Please help! I accidentally selected Unlimited instead of Premium. I have entered several gift codes, how can I change to Unlimited?

meahtenoha

Spotify

310 Views

1 replies

0 likes

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Solved!! 1 year free premium facebook add (Think its scam)

I kinda suppose its scam, so maybe you want to be aware of it, but http://gratisspotify.net/?request_ids=463965730314970&ref=notif&app_request_type=user_to_user got sent to me from a friend and I dont want to agree to these things unless its accually...

Visitor

I kinda suppose its scam, so maybe you want to be aware of it, but http://gratisspotify.net/?request_ids=463965730314970&ref=notif&app_request_type=user_to_user got sent to me fro...

ADRaZ

Newbie

2036 Views

4 replies

0 likes

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Bought download in July, can't buy now?

Hi all I purchased a download back in July by mistake (was buying a song, but accidently bought two). I didn't want to use it at that time. Now I want to download a song to my pc, but it keeps saying "We're currently not supporting new download purch...

Newbie

Hi all   I purchased a download back in July by mistake (was buying a song, but accidently bought two). I didn't want to use it at that time.   Now I want to download a song to my p...

Peter__

Community Legend

1426 Views

7 replies

0 likes

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Top Tracks Won't Hide

I've had my preferences set to hide my top tracks for a long time now, but when my friend logs on he says he can still see mine! Any other way to hide my top tracks (and maybe artists too)?

Regular

I've had my preferences set to hide my top tracks for a long time now, but when my friend logs on he says he can still see mine! Any other way to hide my top tracks (and maybe artists too)?

Peter__

Community Legend

601 Views

3 replies

0 likes

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Premium is gone

I'm confused. 3 days ago I signed up for 30 days free trial because I wanted to try mobile version. I add credit card, received confirmation about transaction on email. My old playlist is lost, but I don't care about it. Yesterday my premium dissappe...

Regular

I'm confused. 3 days ago I signed up for 30 days free trial because I wanted to try mobile version. I add credit card, received confirmation about transaction on email. My old playlist is lost, but I...

Richard

Community Legend

1329 Views

10 replies

0 likes

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I still receive vocal publicity adds

I am new customer here, how long does it take not to have vocal publicity adds while listening to music ? thx for the reply.

Casual Listener

I am new customer here, how long does it take not to have vocal publicity adds while listening to music ? thx for the reply.

Liam

Community Legend

394 Views

2 replies

0 likes

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Artists mixed together

Since i already used the contactform twice, 5 and 2 months ago, im going to report it here again: i want to report an issue with two Artists, both called "Red"Their Releases are mixed together!The first band, Spotify URL "spotify:artist:01crEa9G3pNpX...

Casual Listener

Since i already used the contactform twice, 5 and 2 months ago, im going to report it here again:   i want to report an issue with two Artists, both called "Red" Their Releases are mixed to...

Taranis

Casual Listener

822 Views

4 replies

0 likes

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please help

I paid for my premium, they took money out of my account & i recieved the reciept/confirmation email. so y didnt it upgrade? my phone is still saying in order to listen to music you have to upgrade to premium. i jus did that!!!

Newbie

I paid for my premium, they took money out of my account & i recieved the reciept/confirmation email. so y didnt it upgrade? my phone is still saying in order to listen to music you have to upgra...

Peter__

Community Legend

416 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Won't let me change country!

Hello I'm in Australia but started my account when I was based in the U.SHow do I change without entering payment info? Thanks

Newbie

Hello   I'm in Australia but started my account when I was based in the U.S How do I change without entering payment info?   Thanks

Sam

Spotify

69467 Views

42 replies

1 likes

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  • 42 replies
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less than 6 months yet time limit?

ok i know i havent been using spotify for 6 months yet but somehow ive got a time limit? dont you get a 6 month trial period without the limit? confusedddd >.<

Newbie

ok i know i havent been using spotify for 6 months yet but somehow ive got a time limit? dont you get a 6 month trial period without the limit? confusedddd >.<

paula_h

Casual Listener

1129 Views

6 replies

0 likes

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Playlists dissappeared

Hi, All my playlists have dissappeared on my Lumia 800 (WP). I don't have access to my laptop for a while so I can't check the status there. On my phone the playlists have been replaced with some new features called "starred", "inbox" and "Windows Me...

Visitor

Hi, All my playlists have dissappeared on my Lumia 800 (WP). I don't have access to my laptop for a while so I can't check the status there. On my phone the playlists have been replaced with some n...

Peter__

Community Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes