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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

777019 Views

18 replies

29 likes

  • 777019 Views
  • 18 replies
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Solved!! After 48 Hour Trial

Will I be able to keep/listen my playlists that I made/downloaded after the Spotify Premium Trial Period is over?

Regular

  Will I be able to keep/listen my playlists that I made/downloaded after the Spotify Premium Trial Period is over?

MizzJuly

Regular

545 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Upgrading to Unlimited

Hello all, my name is David and I am new to the community. I am trying to start my account and want the unlimited plan. It keeps telling me that it is not available. could you respond to me by email since i am new and still learning this community. [...

Newbie

Hello all, my name is David and I am new to the community. I am trying to start my account and&nbsp...

meahtenoha

Spotify

368 Views

1 replies

0 likes

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  • 1 replies
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recovering deleted playlist

help! for some reason my entire playlist was deleted. how can i retrieve it back??

Regular

help! for some reason my entire playlist was deleted. how can i retrieve it back??

Peter__

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Please review: how do I use my Premium trial

Hello, thank you for your help. I've been using the app as a regular and I decided to sign up for a premium account. Unfortunately, the app does not recognize my account as a premium user. Did I miss a step?

Newbie

Hello, thank you for your help. I've been using the app as a regular and I decided to sign up for a premium account. Unfortunately, the app does not recognize my account as a premium user. Did I miss...

Peter__

Community Legend

303 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Changing countries

Hi there, A while ago I moved back to the UK. When registered for Spotify a couple of years ago I lived in the UK as well. I then moved to NL which was not a problem. Now, when I moved back, suddenly I cannot change my country unless I give my paymen...

Newbie

Hi there,   A while ago I moved back to the UK. When  registered for Spotify a couple of years ago I lived in the UK as well. I then moved to NL which was not a problem. Now, when I moved...

Peter__

Community Legend

693 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Monthly synchronization vs 3G roaming

Hello there First of all I would like to say that is nice to have Spotify in Poland. I am going to start premium subscription. I travel around the world a lot and very often I do not have wifi access, only 3G. I am afraid costly monthly synchronizati...

Casual Listener

Hello there   First of all I would like to say that is nice to have Spotify in Poland. I am going to start premium subscription. I travel around the world a lot and very often I do not hav...

Peter__

Community Legend

578 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Messaging/sending tunes arent working

Tried to send tunes to a friend, but get the error message Message cant be sent.There are no active blocks from this particullar person, already checked. Any other ideas?

Regular

Tried to send tunes to a friend, but get the error message Message cant be sent. There are no active blocks from this particullar person, already checked.  Any other ideas? 

Peter__

Community Legend

483 Views

4 replies

1 likes

  • 483 Views
  • 4 replies
  • 1 likes

Spotify Premium not working

I've been subscribed to Spotify Premium to use on my phone for nearly a year now, today it is just saying 0 tracks and when I try to play anything it just says "upgrade to spotify premium for spotify mobile"I've tried logging out and back in again bu...

Newbie

I've been subscribed to Spotify Premium to use on my phone for nearly a year now, today it is just saying 0 tracks and when I try to play anything it just says "upgrade to spotify premium for spotify...

Peter__

Community Legend

454 Views

3 replies

0 likes

  • 454 Views
  • 3 replies
  • 0 likes

tarjeta regalo

hola,yo pago mensualmente spotify premium y me han regalado tarjeta regalo para 6 mese con un codigo,¿tengo q cancelar suscripcion primero y luego acceder con codigo de la tarjeta regalo?pq si no cancelo la suscripcionme cobraran y ademas usare la ta...

Newbie

hola,yo pago mensualmente spotify premium y me han regalado tarjeta regalo para 6 mese con un codigo,¿tengo q cancelar suscripcion primero y luego acceder con codigo de la tarjeta regalo?pq si no can...

496 Views

0 replies

0 likes

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"Welcome to Spotify" message

Need help getting into Spotify. Just signed up and downloaded but when I try to open it I just get a window that says "Welcome to Spotify" with some Facebook stuff in it. I can see the Spotify program behind the window but there are no buttons in or ...

Newbie

Need help getting into Spotify.  Just signed up and downloaded but when I try to open it I just get a window that says "Welcome to Spotify" with some Facebook stuff in it.  I can see the Sp...

meahtenoha

Spotify

597 Views

1 replies

0 likes

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  • 1 replies
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Premium UK but cant install app on new phone in Canada

I'm a premium user with a UK account and now live in Canada. Just got a new phone but cant install Spotify because I'm in Canada. Do I have to cancel my premium account and stop using Spotify forever, or is there a work around? Thanks so much for any...

Regular

I'm a premium user with a UK account and now live in Canada.  Just got a new phone but cant install Spotify because I'm in Canada.   Do I have to cancel my premium account and stop usin...

Peter__

Community Legend

870 Views

9 replies

0 likes

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  • 9 replies
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ecard

So hubby bought me a 6 month ecard so I clicked on the link to activate it then went to spotify app on my phone and it doesn't have premium. My husband paid for premium so why the heck can't I get it?

Casual Listener

So hubby bought me a 6 month ecard so I clicked on the link to activate it then went to spotify app on my phone and it doesn't have premium. My husband paid for premium so why the heck can't I get i...

Liam

Community Legend

315 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Used giftcard to subscribe but selected Unlimited instead of Premium!

Hi, Please help! I accidentally selected Unlimited instead of Premium. I have entered several gift codes, how can I change to Unlimited?

Newbie

Hi,   Please help! I accidentally selected Unlimited instead of Premium. I have entered several gift codes, how can I change to Unlimited?

meahtenoha

Spotify

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Solved!! 1 year free premium facebook add (Think its scam)

I kinda suppose its scam, so maybe you want to be aware of it, but http://gratisspotify.net/?request_ids=463965730314970&ref=notif&app_request_type=user_to_user got sent to me from a friend and I dont want to agree to these things unless its accually...

Visitor

I kinda suppose its scam, so maybe you want to be aware of it, but http://gratisspotify.net/?request_ids=463965730314970&ref=notif&app_request_type=user_to_user got sent to me fro...

ADRaZ

Newbie

1872 Views

4 replies

0 likes

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  • 4 replies
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Bought download in July, can't buy now?

Hi all I purchased a download back in July by mistake (was buying a song, but accidently bought two). I didn't want to use it at that time. Now I want to download a song to my pc, but it keeps saying "We're currently not supporting new download purch...

Newbie

Hi all   I purchased a download back in July by mistake (was buying a song, but accidently bought two). I didn't want to use it at that time.   Now I want to download a song to my p...

Peter__

Community Legend

1274 Views

7 replies

0 likes

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  • 7 replies
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Top Tracks Won't Hide

I've had my preferences set to hide my top tracks for a long time now, but when my friend logs on he says he can still see mine! Any other way to hide my top tracks (and maybe artists too)?

Regular

I've had my preferences set to hide my top tracks for a long time now, but when my friend logs on he says he can still see mine! Any other way to hide my top tracks (and maybe artists too)?

Peter__

Community Legend

504 Views

3 replies

0 likes

  • 504 Views
  • 3 replies
  • 0 likes

Premium is gone

I'm confused. 3 days ago I signed up for 30 days free trial because I wanted to try mobile version. I add credit card, received confirmation about transaction on email. My old playlist is lost, but I don't care about it. Yesterday my premium dissappe...

Regular

I'm confused. 3 days ago I signed up for 30 days free trial because I wanted to try mobile version. I add credit card, received confirmation about transaction on email. My old playlist is lost, but I...

Richard

Community Legend

1063 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

I still receive vocal publicity adds

I am new customer here, how long does it take not to have vocal publicity adds while listening to music ? thx for the reply.

Casual Listener

I am new customer here, how long does it take not to have vocal publicity adds while listening to music ? thx for the reply.

Liam

Community Legend

332 Views

2 replies

0 likes

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  • 2 replies
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Artists mixed together

Since i already used the contactform twice, 5 and 2 months ago, im going to report it here again: i want to report an issue with two Artists, both called "Red"Their Releases are mixed together!The first band, Spotify URL "spotify:artist:01crEa9G3pNpX...

Casual Listener

Since i already used the contactform twice, 5 and 2 months ago, im going to report it here again:   i want to report an issue with two Artists, both called "Red" Their Releases are mixed to...

Taranis

Casual Listener

700 Views

4 replies

0 likes

  • 700 Views
  • 4 replies
  • 0 likes