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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

781479 Views

18 replies

29 likes

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  • 18 replies
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Solved!! Premium status of my account has been gone after clicking the checkmark of 'Connect to facebook'.

Hi all, Last week I saw there was a possibilty to delink facebook. So I did what every person does if he sees a button, click it. Then, for some reason, my premium status just disappeared into to the nothing and didn't came back. Obviously, I want it...

Casual Listener

Hi all,   Last week I saw there was a possibilty to delink facebook. So I did what every person does if he sees a button, click it. Then, for some reason, my premium status just disappeare...

Sam

Spotify

550 Views

4 replies

0 likes

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  • 4 replies
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Premium content not working

I am signed up for the Spotify premium content , I have erased Spotify put it back on my iPhone still the premium content does not work. Here's my confirmation number 163798622011, This is getting very frustrating and would appreciate any help I can ...

Casual Listener

I am signed up for the Spotify premium content , I have erased Spotify put it back on my iPhone still the premium content does not work. Here's my confirmation number 163798622011, This is getting ve...

Sam

Spotify

508 Views

5 replies

0 likes

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  • 5 replies
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Help

I need access to my other spotify account, i dont have access to the email account *******@ymail.com, this email is also the username for the account. If you could send the password to my email ********@ymail.com thank you for your time.

Casual Listener

I need access to my other spotify account, i dont have access to the email account *******@ymail.com, this email is also the username for the account. If you could send the password to my email *****...

Sam

Spotify

456 Views

1 replies

0 likes

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Solved!! Help

I dont have access to the email [snip! - mod] to get to my account. Please send the password to [double snip! - mod]

Casual Listener

I dont have access to the email [snip! - mod] to get to my account. Please send the password to [double snip! - mod]

Ayoo_D

Casual Listener

472 Views

2 replies

0 likes

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  • 2 replies
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I was billed FOUR times

I had previously used Spotify Premium with no problems last year. I canceled my Premium sub last October because I wasn't using it. I had no problems then. I am going to be out of town for a few days and decided to re-sub just for the month because I...

Regular

I had previously used Spotify Premium with no problems last year.   I canceled my Premium sub last October because I wasn't using it. I had no problems then. I am going to be out of town for...

Sam

Spotify

995 Views

13 replies

1 likes

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  • 13 replies
  • 1 likes

Billing

How do I know if I've paid my monthly charge? I'm pretty sure my direct debit was meant to come out on the 25th feb, I haven't had any info! Can anyone help me out please?Thanks!

Casual Listener

How do I know if I've paid my monthly charge? I'm pretty sure my direct debit was meant to come out on the 25th feb, I haven't had any info! Can anyone help me out please? Thanks!

Peter__

Community Legend

1047 Views

1 replies

0 likes

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Solved!! Unable to upgrade to premium

From desktop, when I try to upgrade using paypal, screen just says "processing...." but never redirects me. When I try to use my credit card, redirects me to new screen that says "processing, please wait" but just stays there, inactive. I then tried ...

Casual Listener

From desktop, when I try to upgrade using paypal, screen just says "processing...." but never redirects me. When I try to use my credit card, redirects me to new screen that says "processing, please ...

Peter__

Community Legend

1845 Views

7 replies

0 likes

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  • 7 replies
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Cancelling my account- 'Contact Us' Form doesn't actually help

I want to cancel my account and according to moderators on this forum, to do so, all I need to do is use the 'contact us' form on the website- but that's not true. I just sent a message via this form and recieved a message back that said the followin...

Visitor

I want to cancel my account and according to moderators on this forum, to do so, all I need to do is use the 'contact us' form on the website- but that's not true.    I just sent a messag...

Peter__

Community Legend

2082 Views

13 replies

0 likes

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Solved!! Can't get 30 day trial.

So... I had signed up for the 30 day premium trial, while downloading the Spotify app on my phone... once I started the app it automatically started a 48 hour premium trial, and now when I try to get the 30 day one, it tells me that I've already been...

Regular

So... I had signed up for the 30 day premium trial, while downloading the Spotify app on my phone... once I started the app it automatically started a 48 hour premium trial, and now when I try to get...

justincsc

Casual Listener

4360 Views

26 replies

0 likes

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  • 26 replies
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Can not activate offline license

Hi, I have a premium account on spotify but can't manage to activate offline modus on my mobile. I searched this forum and found solutions like going online; logging in and out multiple times; re-installing the app; etc etc... Been there, done that.....

Regular

Hi,   I have a premium account on spotify but can't manage to activate offline modus on my mobile.   I searched this forum and found solutions like going online; logging in and out ...

Peter__

Community Legend

2547 Views

30 replies

0 likes

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  • 30 replies
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Solved!! NUS & Refund?

Ok, how can I redeem my NUS extra card for use after paying £12 for it? Also, would I be able to gain £5 back on this months premium, due to the spotify website being extremely hard to navigate!!!

Regular

Ok, how can I redeem my NUS extra card for use after paying £12 for it?   Also, would I be able to gain £5 back on this months premium, due to the spotify website being extremely hard to nav...

Peter__

Community Legend

612 Views

1 replies

1 likes

  • 612 Views
  • 1 replies
  • 1 likes

Every Month new List!!

Terence Hersman in list Radio DerpY

Newbie

Terence Hersman in list Radio DerpY

Liam

Community Legend

317 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

spotify at school

Is it legal to play music from Spotify via school audio system (loudspeakers) during breaks? It's non-commercial but is it personal?

Casual Listener

Is it legal to play music from Spotify via school audio system (loudspeakers) during breaks? It's non-commercial but is it personal?

Liam

Community Legend

2950 Views

3 replies

0 likes

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  • 3 replies
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Recover deleted playlist

Hi, I've accidentally deleted my playlist 'ULTIMATE!' Is there any chance I could have it back pleeeeeease?!?

Newbie

Hi, I've accidentally deleted my playlist 'ULTIMATE!' Is there any chance I could have it back pleeeeeease?!? 🙂

Liam

Community Legend

378 Views

2 replies

0 likes

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  • 2 replies
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Premium account not working

I have been a premium user for 6 months using Paypal as auto payment. Paypal paid mar 2 for subscription and now it says I have a free account and wants me to upgarde. I have logged out and back again with no solution...help! Pat

Newbie

I have been a premium user for 6 months using Paypal as auto payment. Paypal paid mar 2 for subscription and now it says I have a free account and wants me to upgarde. I have logged out and back agai...

Liam

Community Legend

304 Views

2 replies

0 likes

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  • 2 replies
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Solved!! logging in with facebook

i wanna deactivate my fb account and log in with a new fb....but when i do that it starts with the 48 hour testversion and wants me to pay the 9.99 again when i wanna keep using it ....i just payed..why pay again

Casual Listener

i wanna deactivate my fb account and log in with a new fb....but when i do that it starts with the 48 hour testversion and wants me to pay the 9.99 again when i wanna keep using it ....i just payed.....

Liam

Community Legend

661 Views

5 replies

0 likes

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  • 5 replies
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abrí una cuenta unlimited y resulta que me están cobrando también una premium

Muy buenas, hace cuatro meses me di de alta en Spotify Unlimited, cobros que se han efectuado en mi tarjeta correctamente. Sin embargo, me he dado cuenta de que desde hace tres meses también se están efectuando en mi tarjeta cobros de Spotify Premium...

Newbie

Muy buenas, hace cuatro meses me di de alta en Spotify Unlimited, cobros que se han efectuado en mi tarjeta correctamente. Sin embargo, me he dado cuenta de que desde hace tres meses también se e...

Liam

Community Legend

406 Views

1 replies

0 likes

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  • 1 replies
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Deleted playlist help!

Help! I accidently deleted my whole playlist and can't recover it! It is called "Elboden". Is there anyway I can recover it?

Newbie

Help! I accidently deleted my whole playlist and can't recover it! It is called "Elboden". Is there anyway I can recover it?

Liam

Community Legend

268 Views

2 replies

0 likes

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  • 2 replies
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Can't redeem a code at this time.

Hey,I bought a €10 gift card from Albert Heijn (Netherlands) and I receive this error when I select Spotify Premium.Help!

Newbie

Hey, I bought a €10 gift card from Albert Heijn (Netherlands) and I receive this error when I select Spotify Premium. Help!

meahtenoha

Spotify

288 Views

1 replies

0 likes

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  • 1 replies
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Prenium account payement

Hello everyone, i'm french and i tried to suscribe for the prenium account but it didn't work, i'm student in UTAH (USA), i live there this year, and i wanted to pay with my paypal account to suscribe for the prenium account and a message appeared , ...

Casual Listener

Hello everyone, i'm french and i tried to suscribe for the prenium account but it didn't work, i'm student in UTAH (USA), i live there this year, and i wanted to pay with my paypal account to sus...

meahtenoha

Spotify

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes