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Solved!! Unable to upgrade to premium

From desktop, when I try to upgrade using paypal, screen just says "processing...." but never redirects me. When I try to use my credit card, redirects me to new screen that says "processing, please wait" but just stays there, inactive. I then tried ...

Casual Listener

From desktop, when I try to upgrade using paypal, screen just says "processing...." but never redirects me. When I try to use my credit card, redirects me to new screen that says "processing, please ...

Peter__

Community Legend

2100 Views

7 replies

0 likes

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Cancelling my account- 'Contact Us' Form doesn't actually help

I want to cancel my account and according to moderators on this forum, to do so, all I need to do is use the 'contact us' form on the website- but that's not true. I just sent a message via this form and recieved a message back that said the followin...

Visitor

I want to cancel my account and according to moderators on this forum, to do so, all I need to do is use the 'contact us' form on the website- but that's not true.    I just sent a messag...

Peter__

Community Legend

2459 Views

13 replies

0 likes

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  • 13 replies
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Solved!! Can't get 30 day trial.

So... I had signed up for the 30 day premium trial, while downloading the Spotify app on my phone... once I started the app it automatically started a 48 hour premium trial, and now when I try to get the 30 day one, it tells me that I've already been...

Regular

So... I had signed up for the 30 day premium trial, while downloading the Spotify app on my phone... once I started the app it automatically started a 48 hour premium trial, and now when I try to get...

justincsc

Casual Listener

5077 Views

26 replies

0 likes

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  • 26 replies
  • 0 likes

Can not activate offline license

Hi, I have a premium account on spotify but can't manage to activate offline modus on my mobile. I searched this forum and found solutions like going online; logging in and out multiple times; re-installing the app; etc etc... Been there, done that.....

Regular

Hi,   I have a premium account on spotify but can't manage to activate offline modus on my mobile.   I searched this forum and found solutions like going online; logging in and out ...

Peter__

Community Legend

3497 Views

30 replies

0 likes

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  • 30 replies
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Solved!! NUS & Refund?

Ok, how can I redeem my NUS extra card for use after paying £12 for it? Also, would I be able to gain £5 back on this months premium, due to the spotify website being extremely hard to navigate!!!

Regular

Ok, how can I redeem my NUS extra card for use after paying £12 for it?   Also, would I be able to gain £5 back on this months premium, due to the spotify website being extremely hard to nav...

Peter__

Community Legend

709 Views

1 replies

1 likes

  • 709 Views
  • 1 replies
  • 1 likes

Every Month new List!!

Terence Hersman in list Radio DerpY

Newbie

Terence Hersman in list Radio DerpY

Liam

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

spotify at school

Is it legal to play music from Spotify via school audio system (loudspeakers) during breaks? It's non-commercial but is it personal?

Casual Listener

Is it legal to play music from Spotify via school audio system (loudspeakers) during breaks? It's non-commercial but is it personal?

Liam

Community Legend

3207 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Recover deleted playlist

Hi, I've accidentally deleted my playlist 'ULTIMATE!' Is there any chance I could have it back pleeeeeease?!?

Newbie

Hi, I've accidentally deleted my playlist 'ULTIMATE!' Is there any chance I could have it back pleeeeeease?!? 🙂

Liam

Community Legend

471 Views

2 replies

0 likes

  • 471 Views
  • 2 replies
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Premium account not working

I have been a premium user for 6 months using Paypal as auto payment. Paypal paid mar 2 for subscription and now it says I have a free account and wants me to upgarde. I have logged out and back again with no solution...help! Pat

Newbie

I have been a premium user for 6 months using Paypal as auto payment. Paypal paid mar 2 for subscription and now it says I have a free account and wants me to upgarde. I have logged out and back agai...

Liam

Community Legend

408 Views

2 replies

0 likes

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  • 2 replies
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Solved!! logging in with facebook

i wanna deactivate my fb account and log in with a new fb....but when i do that it starts with the 48 hour testversion and wants me to pay the 9.99 again when i wanna keep using it ....i just payed..why pay again

Casual Listener

i wanna deactivate my fb account and log in with a new fb....but when i do that it starts with the 48 hour testversion and wants me to pay the 9.99 again when i wanna keep using it ....i just payed.....

Liam

Community Legend

841 Views

5 replies

0 likes

  • 841 Views
  • 5 replies
  • 0 likes

abrí una cuenta unlimited y resulta que me están cobrando también una premium

Muy buenas, hace cuatro meses me di de alta en Spotify Unlimited, cobros que se han efectuado en mi tarjeta correctamente. Sin embargo, me he dado cuenta de que desde hace tres meses también se están efectuando en mi tarjeta cobros de Spotify Premium...

Newbie

Muy buenas, hace cuatro meses me di de alta en Spotify Unlimited, cobros que se han efectuado en mi tarjeta correctamente. Sin embargo, me he dado cuenta de que desde hace tres meses también se e...

Liam

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Deleted playlist help!

Help! I accidently deleted my whole playlist and can't recover it! It is called "Elboden". Is there anyway I can recover it?

Newbie

Help! I accidently deleted my whole playlist and can't recover it! It is called "Elboden". Is there anyway I can recover it?

Liam

Community Legend

359 Views

2 replies

0 likes

  • 359 Views
  • 2 replies
  • 0 likes

Can't redeem a code at this time.

Hey,I bought a €10 gift card from Albert Heijn (Netherlands) and I receive this error when I select Spotify Premium.Help!

Newbie

Hey, I bought a €10 gift card from Albert Heijn (Netherlands) and I receive this error when I select Spotify Premium. Help!

meahtenoha

Spotify

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Prenium account payement

Hello everyone, i'm french and i tried to suscribe for the prenium account but it didn't work, i'm student in UTAH (USA), i live there this year, and i wanted to pay with my paypal account to suscribe for the prenium account and a message appeared , ...

Casual Listener

Hello everyone, i'm french and i tried to suscribe for the prenium account but it didn't work, i'm student in UTAH (USA), i live there this year, and i wanted to pay with my paypal account to sus...

meahtenoha

Spotify

592 Views

1 replies

0 likes

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  • 1 replies
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Solved!! After 48 Hour Trial

Will I be able to keep/listen my playlists that I made/downloaded after the Spotify Premium Trial Period is over?

Regular

  Will I be able to keep/listen my playlists that I made/downloaded after the Spotify Premium Trial Period is over?

MizzJuly

Regular

685 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Upgrading to Unlimited

Hello all, my name is David and I am new to the community. I am trying to start my account and want the unlimited plan. It keeps telling me that it is not available. could you respond to me by email since i am new and still learning this community. [...

Newbie

Hello all, my name is David and I am new to the community. I am trying to start my account and&nbsp...

meahtenoha

Spotify

490 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

recovering deleted playlist

help! for some reason my entire playlist was deleted. how can i retrieve it back??

Regular

help! for some reason my entire playlist was deleted. how can i retrieve it back??

Peter__

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Please review: how do I use my Premium trial

Hello, thank you for your help. I've been using the app as a regular and I decided to sign up for a premium account. Unfortunately, the app does not recognize my account as a premium user. Did I miss a step?

Newbie

Hello, thank you for your help. I've been using the app as a regular and I decided to sign up for a premium account. Unfortunately, the app does not recognize my account as a premium user. Did I miss...

Peter__

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Changing countries

Hi there, A while ago I moved back to the UK. When registered for Spotify a couple of years ago I lived in the UK as well. I then moved to NL which was not a problem. Now, when I moved back, suddenly I cannot change my country unless I give my paymen...

Newbie

Hi there,   A while ago I moved back to the UK. When  registered for Spotify a couple of years ago I lived in the UK as well. I then moved to NL which was not a problem. Now, when I moved...

Peter__

Community Legend

871 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Monthly synchronization vs 3G roaming

Hello there First of all I would like to say that is nice to have Spotify in Poland. I am going to start premium subscription. I travel around the world a lot and very often I do not have wifi access, only 3G. I am afraid costly monthly synchronizati...

Casual Listener

Hello there   First of all I would like to say that is nice to have Spotify in Poland. I am going to start premium subscription. I travel around the world a lot and very often I do not hav...

Peter__

Community Legend

718 Views

5 replies

0 likes

  • 718 Views
  • 5 replies
  • 0 likes