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Solved!! Subscription / trial

Hey Community. i've recently noticed something, when I checked my bank. It says that I've payed 99 kr. For Spotify premium. But i haven't said yes for a subscription. - I said yes for the free trial, didn't say I wanted to continue. - is there anyway...

Casual Listener

Hey Community. i've recently noticed something, when I checked my bank. It says that I've payed 99 kr. For Spotify premium. But i haven't said yes for a subscription. - I said yes for the free trial,...

Peter__

Community Legend

917 Views

5 replies

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Help.

I recently purchased premium & it doesn't seem to be working on my iPhone. I'm very happy with the app. The one problem is, It only lets me listen to radio. help please?

Newbie

I recently purchased premium & it doesn't seem to be working on my iPhone. I'm very happy with the app. The one problem is, It only lets me listen to radio. help please?

Peter__

Community Legend

317 Views

1 replies

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Can't use my premium

I was late on my payment of this february but I paid it today, and I can't use my premuim this is sad it says that I am not a premuim user anymore? I mean I just paid

Visitor

I was late on my payment of this february but I paid it today, and I can't use my premuim this is sad it says that I am not a premuim user anymore? I mean I just paid

Peter__

Community Legend

331 Views

1 replies

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Offline devices not competitive?

With a few big name coming to the music stream arena, I would like to make a suggestion to compete with other companies and to ease some of your extra work that you have to do with offline device restetting. Please change offline device limit from 3 ...

Casual Listener

With a few big name coming to the music stream arena, I would like to make a suggestion to compete with other companies and to ease some of your extra work that you have to do with offline device res...

Sam

Spotify

586 Views

5 replies

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Solved!! App says card about to expire but it doesn't expire for another 2 years.

That's it really. I set an unlimited account up last month, with my Visa debit card. The card expires in 2015, but Spotify is saying it "is about to expire" here, now in 2013.

Casual Listener

That's it really. I set an unlimited account up last month, with my Visa debit card. The card expires in 2015, but Spotify is saying it "is about to expire" here, now in 2013.

ollykilo

Casual Listener

933 Views

2 replies

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Premium account cut off.

In November I changed credit card and my playlists got cut off. I then gave them my new card details but they never reactivated my playlists even though I sent them several messages. Today is the first time I have received a reply which directed me t...

Newbie

In November I changed credit card and my playlists got cut off. I then gave them my new card details but they never reactivated my playlists even though I sent them several messages. Today is the fir...

Richard

Community Legend

1135 Views

2 replies

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need my devices cleared

I recently started a new job and need my work Mac book cleared from my registered devices. I currently use Spotify on my new work pc and mobile phone but I also want to be able to use my pc at home and I believe my old work Mac book is still register...

Newbie

I recently started a new job and need my work Mac book cleared from my registered devices. I currently use Spotify on my new work pc and mobile phone but I also want to be able to use my pc at home a...

Peter__

Community Legend

323 Views

1 replies

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Trying to get spotify to work on my wife's phone!!! Help!!!

Hi I set my spotify up to sign in with my Facebook, unfortunately she has her own Facebook And I didn't think that it would make a difference on her phone. Please help me fix this! It won't let me sign in to our account on her phone because of this F...

Newbie

Hi I set my spotify up to sign in with my Facebook, unfortunately she has her own Facebook And I didn't think that it would make a difference on her phone. Please help me fix this! It won't let me si...

Peter__

Community Legend

691 Views

1 replies

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Premium paid via PayPal but not active

Hi! A friend of mine paid for a Premium account via PayPal yesterday. She has even got a payment confirmation email. However, her account status still does not show Premium. What can I do to help her?

Casual Listener

Hi! A friend of mine paid for a Premium account via PayPal yesterday. She has even got a payment confirmation email. However, her account status still does not show Premium. What can I do to help h...

Peter__

Community Legend

963 Views

5 replies

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Change Acoount Log In

hi there; when i first got spotify i used my fb acoount but now i wanna take out my fb account from spotify and make a new one directly from spotify. how can i do that?

Newbie

hi there;   when i first got spotify i used my fb acoount but now i wanna take out my fb account from spotify and make a new one directly from spotify. how can i do that?

Peter__

Community Legend

388 Views

1 replies

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WTH Is Going On With Hacking Accounts

I have had my account hjacked for a second time in 6 months. Someone changed the password and email address. Someone has obviously compromised the Spotify membership database. This is unaccetpable! It's happening to many people. I'll cancel my servic...

Newbie

I have had my account hjacked for a second time in 6 months. Someone changed the password and email address. Someone has obviously compromised the Spotify membership database. This is unaccetpable! I...

Peter__

Community Legend

1326 Views

2 replies

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Solved!! Please Delete my account !!

I cannot delete my account via the form which is not working! Can someone help me and delete my account. Thanks, Lee PS My contact email address is now [snip - email - mod]

Visitor

I cannot delete my account via the form which is not working!   Can someone help me and delete my account.   Thanks,   Lee   PS My contact email address is now [s...

user-removed

Not applicable

659 Views

4 replies

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A Few Questions... (About Playlists And Such)

I am thinking about upgrading to Spotify Premium but i have a few questions. First of all, how exactly would I create an offline playlist? Secondly, will offline tracks play at the highest bitrate? Lastly, will the speed of my internet be o.k. (8mbps...

Visitor

I am thinking about upgrading to Spotify Premium but i have a few questions. First of all, how exactly would I create an offline playlist? Secondly, will offline tracks play at the highest bitrat...

Peter__

Community Legend

387 Views

1 replies

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Solved!! Payment Refused - Possibly because my country is wrong?

Any attempts at payment from both PayPal and my VISA Debit card are being. I'm trying to get the 30 day trial, and then hopefully a subscription from there onwards. I have a feeling that the reason my card is being declined is because I'm in the UK, ...

Casual Listener

Any attempts at payment from both PayPal and my VISA Debit card are being. I'm trying to get the 30 day trial, and then hopefully a subscription from there onwards.    I have a feeling ...

SeerUK

Casual Listener

877 Views

2 replies

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paid even though I no longer have spotify premium!

what should you do if you have paid when you do not have spotify premium and I had it before.Dad paid into it and it has been sent to spotigy but I have the free version!can anyone help me

Casual Listener

what should you do if you have paid when you do not have spotify premium and I had it before. Dad paid into it and it has been sent to spotigy but I have the free version! can anyone help me 

wikefors

Casual Listener

786 Views

4 replies

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Solved!! Can't change country

My account has my country set to Germany, but it should be US. On my profile page, the country selector is grayed out. the help link below says to train the country on my profile page, which is where the selector is grayed out. I looked on the commun...

Casual Listener

My account has my country set to Germany, but it should be US. On my profile page, the country selector is grayed out. the help link below says to train the country on my profile page, which is where...

Thedev

Community Legend

2071 Views

5 replies

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Subscription help

I have a Premium subscription but when I try to access it on my phone it doesn't work. I've tried uninstalling and reinstalling it but nothing really helped.

Newbie

I have a Premium subscription but when I try to access it on my phone it doesn't work. I've tried uninstalling and reinstalling it but nothing really helped. 

Thedev

Community Legend

345 Views

1 replies

0 likes

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Activating premium on iPhone

I activated premium but it won't work on my iPhone

Newbie

I activated premium but it won't work on my iPhone

Thedev

Community Legend

325 Views

1 replies

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Spotify Account Gone

On my mac i clicked, unlink spotify from facebook. But now i'm not able to login. It keeps saying that my account is managed from facebook. But i unlinked it. when i try to recover my password from account 1140991241 it keeps saying it. Now spotify m...

Visitor

On my mac i clicked, unlink spotify from facebook. But now i'm not able to login. It keeps saying that my account is managed from facebook. But i unlinked it.   when i try to recover my pass...

Liam

Community Legend

304 Views

1 replies

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Preimum

Hi! I wanna cancel my premium payment but I can't log in to my account cause I've forgot my hotmail password and my spotify password so how do I cancel the payment?!

Newbie

Hi! I wanna cancel my premium payment but I can't log in to my account cause I've forgot my hotmail password and my spotify password so how do I cancel the payment?!

Liam

Community Legend

448 Views

1 replies

0 likes

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