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Problem with my subscription

I like Spotify, I use it on Feb. 12. So I liked that I wanted to activate the premium version for a month for 0 Polish Złoty. I clicked the banner to go to the premium version. I entered your card number, etc., and I gave away, unfortunately we later...

Newbie

I like Spotify, I use it on Feb. 12. So I liked that I wanted to activate the premium version for a month for 0 Polish Złoty. I clicked the banner to go to the premium version. I entered your ...

Liam

Community Legend

351 Views

1 replies

0 likes

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  • 0 likes

Getting emails concerning someone's account that is not me...

I just received a couple of emails that were directed towards 'Katie' about people subscribing to her playlists, but I am not Katie and these are not my playlists. What should I do?

Casual Listener

I just received a couple of emails that were directed towards 'Katie' about people subscribing to her playlists, but I am not Katie and these are not my playlists. What should I do?

Richard

Community Legend

573 Views

3 replies

0 likes

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massive fail @ premium upgrade

hi spotify & community, i'm getting really frustrated here trying to upgrade from unlimited to premium. i tried it many times with my current german "sofort" subscription and it didn't work, saying spotify hasn't received my payments (although i have...

Newbie

hi spotify & community,   i'm getting really frustrated here trying to upgrade from unlimited to premium. i tried it many times with my current german "sofort" subscription and it didn't...

Sam

Spotify

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

30-DAY TRIAL: credit card doesn't work?

i've previously had a spotify account. I wanted to try out 30-day-trial for premium. But the problem is, that when I give my credit card information, nothing happens? "Declined, please check or change payment details." All the information is correct....

Newbie

i've previously had a spotify account. I wanted to try out 30-day-trial for premium. But the problem is, that when I give my credit card information, nothing happens?    "Declined, plea...

Sam

Spotify

728 Views

4 replies

1 likes

  • 728 Views
  • 4 replies
  • 1 likes

Solved!! Another Facebook Question

I have deactivated my facebook and used to sign into spotify just fine without reactivating my facebook account. Suddenly I can't do that. I have a paid subscription and don't want to lose the month I've already paid for if I start another spotify ac...

Casual Listener

I have deactivated my facebook and used to sign into spotify just fine without reactivating my facebook account.  Suddenly I can't do that.  I have a paid subscription and don't want to los...

SmillerGrace

Casual Listener

1178 Views

7 replies

0 likes

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Spotify claimed two times €4,99 for one month subscription

Hi Spotify,I've paid €4,99 for one month of subscription.But 3 days later Spotify took another €4,99 from my Paypal account?What to do now?Thanks,Regards.

Casual Listener

Hi Spotify, I've paid €4,99 for one month of subscription. But 3 days later Spotify took another €4,99 from my Paypal account? What to do now? Thanks, Regards.

JayAAP

Casual Listener

429 Views

2 replies

0 likes

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Error 408

Hi! Today I was going on my spotify on my iPhone and I got the 408 Error. I think my account is set to Norway, but I've been using it for 6 months in the US. Can this be fixed?

Newbie

Hi! Today I was going on my spotify on my iPhone and I got the 408 Error. I think my account is set to Norway, but I've been using it for 6 months in the US. Can this be fixed?

Thedev

Community Legend

425 Views

1 replies

0 likes

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  • 1 replies
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Merging spotify

I had a old Facebook with spotiy ( cat profile)And I Changed the account info adding my yahoo. Email and password, the old user Id was a aol dadamedan2 w a different password. No Worries I can't see my other Facebook account with my profile the user ...

Newbie

I had a old Facebook with spotiy ( cat profile) And I Changed the account info adding my yahoo. Email and password, the old user Id was a aol dadamedan2 w a different password. No Worries 🙂 I ca...

257 Views

0 replies

0 likes

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Solved!! Re: Deleted a Playlist?

Hello! I have two new iphones (one for work and one private) when I started spotify in these phones, all my playlist were gone. I tryed to restart spotify and remove it, but nothing helps. And when i started my private computer (MAC) all my playlist ...

Casual Listener

  Hello!   I have two new iphones (one for work and one private) when I started spotify  in these phones, all my playlist were gone. I tryed to restart spotify and remove it, b...

Simon_Lagervall

Casual Listener

614 Views

3 replies

0 likes

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undo 'revoke spotify'

How can I undo 'revoke spotify' on facebook?

Newbie

How can I undo 'revoke spotify' on facebook?

320 Views

0 replies

0 likes

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New user

I had the free trial version of spotify then purchased premium but it still says I need premium in my spotify app to use it even after I signed up and paid for premium. Is there a different app I need to Get premium or update the existing app?

Newbie

I had the free trial version of spotify then purchased premium but it still says I need premium in my spotify app to use it even after I signed up and paid for premium. Is there a different app I nee...

Thedev

Community Legend

377 Views

1 replies

0 likes

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Solved!! delete account

Hey! How do i delete my account? I've sent a support enquiry several days ago, and marked my email with .del? there is no information anywhere, and noone to answer my enquiry! Regards MT

Visitor

Hey!   How do i delete my account? I've sent a support enquiry several days ago, and marked my email with .del? there is no information anywhere, and noone to answer my enquiry!   ...

Thedev

Community Legend

2292 Views

23 replies

0 likes

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Cant cancel my subscription

Hey When i try to cancel my subscription using the New payment method site and mark the box Remove payment method on my site it dossent work? enyone?

Newbie

Hey When i try to cancel my subscription using the New payment method site and mark the box Remove payment method on my site it dossent work? enyone?

Liam

Community Legend

526 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Wrong gift card option

Hello! I bought a spotfy gift card for 2 months unlimited or 1 month premium and accidentally picked the 2 months unlimited option instead of the 1 month premium which I wanted. I was wondering if there's any way to change the subscription status of ...

Newbie

Hello!   I bought a spotfy gift card for 2 months unlimited or 1 month premium and accidentally picked the 2 months unlimited option instead of the 1 month premium which I wanted. I was wond...

Sam

Spotify

484 Views

2 replies

0 likes

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paying with present card

Hello! I can´t login/pay my spotify. I have got 3mth spotify premiumpresent card and it´s not working. It is aktivated in store, but says invalid code??? Please help, thanks!

Newbie

Hello! I can´t login/pay my spotify. I have got 3mth spotify premiumpresent card and it´s not working. It is aktivated in store, but says invalid code??? Please help, thanks!  

Peter__

Community Legend

388 Views

1 replies

0 likes

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  • 1 replies
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Declining new card

Hi all, I know there's a few posts about this but I can't seem to find the solution. My VISA card has expired and I have 2 different spotify accounts, one of them has gone through fine and the new card has been accepted but the other won't work. The ...

Casual Listener

Hi all,   I know there's a few posts about this but I can't seem to find the solution.   My VISA card has expired and I have 2 different spotify accounts, one of them has gone throu...

Sam

Spotify

678 Views

5 replies

0 likes

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Solved!! Recovering a deleted playlist

I recently deleted my playlist titled "Playlist". It containted pretty much any song I have listened to.Is there some way I can recover it or do I have to remake it, which would be inconvenient since it had hundreds of songs.

Casual Listener

I recently deleted my playlist titled "Playlist". It containted pretty much any song I have listened to.Is there some way I can recover it or do I have to remake it, which would be inconvenient since...

Thedev

Community Legend

796 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

10 hour Limit problems (Help Plox)

Yeah i know you have 10 hours per Month but it has been a good few months now and it still hasnt reset? Help me Plox

Newbie

Yeah i know you have 10 hours per Month but it has been a good few months now and it still hasnt reset? Help me Plox

Liam

Community Legend

506 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Recuperar listas de reproducción borradas por error

Hola. por error he borrardo mis listas de reproduccion. por favor, ¿me las pueden recuperar? Mi usuario es jereanto gracias

Casual Listener

Hola.    por error he borrardo mis listas de reproduccion. por favor, ¿me las pueden recuperar?   Mi usuario es jereanto   gracias

jereanto

Casual Listener

426 Views

1 replies

0 likes

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Two accounts

So I made another account with my email, instead of using my facebook login, and I accidentally connected them to eachother.Now ALL my playlists are gone, and I'm getting really frustrated..HELP ME PLEASE!Sincerely a Music-A-Holic

Casual Listener

So I made another account with my email, instead of using my facebook login, and I accidentally connected them to eachother. Now ALL my playlists are gone, and I'm getting really frustrated.. HEL...

Peter__

Community Legend

685 Views

4 replies

0 likes

  • 685 Views
  • 4 replies
  • 0 likes