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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

779180 Views

18 replies

29 likes

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Solved!! hello, spotify is charging me for no reason help!!!

Hello. Spotify is charging my account for no reason, i've never subscribed to spotify i have no idea why they are charging so could someone please help me? thank you. EDIT: IM NOT SURE WHAT ACCOUNT IS BEING CHARGED, IM NOT SURE ABOUT ANYTHING I NEED ...

Newbie

Hello. Spotify is charging my account for no reason, i've never subscribed to spotify i have no idea why they are charging so could someone please help me?   thank you.   EDIT: IM...

LouisC

Casual Listener

568 Views

2 replies

0 likes

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Solved!! deleted song

where is 'we are the stars (of the northern sun)'? i had it definitely in one of my playlist. and why you are deleting without telling me?

Casual Listener

where is 'we are the stars (of the northern sun)'? i had it definitely in one of my playlist. and why you are deleting without telling me?

Thedev

Community Legend

517 Views

3 replies

0 likes

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Impossible upgrade

Hey guys I'm an user of spotify unlimited and I wanted to upgrade to premium but that's not possible.Everytime I try, it says that I can only upgrade if the first payment will be made. That must be a bug, I pay for 6 months now, I don't understand wh...

Casual Listener

Hey guys   I'm an user of spotify unlimited and I wanted to upgrade to premium but that's not possible.Everytime I try, it says that I can only upgrade if the first payment will be made. Tha...

PocaLoca

Casual Listener

329 Views

2 replies

0 likes

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tweede account aanmaken

Spoiler (Highlight to read)Hoe maak ik een tweede account aan op een andere lap top?Hoe maak ik een tweede account aan op een andere lap top?

Newbie

Hoe maak ik een tweede account aan op een andere lap top?  

707 Views

0 replies

0 likes

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spotify unlimited suspended for no reason AGAIN

My spotify account has been knocked down to Free AGAIN for no reason - I paid for my account this month and have set up the direct debit on Paypal. Anyone have any idea why this is happening? When I try to log in to the Help Desk it does not recognis...

Casual Listener

My spotify account has been knocked down to Free AGAIN for no reason - I paid for my account this month and have set up the direct debit on Paypal. Anyone have any idea why this is happening? &nbsp...

Peter__

Community Legend

318 Views

1 replies

0 likes

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  • 1 replies
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Uk account cant use in Australia

Hi, I have a basic account from the uk and I am travelling in Oz, My account is offline and tells me you update country setting. When I try and change it to Australia an error message comes up to say " Another account is already registered with this ...

Newbie

Hi,   I have a basic account from the uk and I am travelling in Oz,   My account is offline and tells me you update country setting.   When I try and change it to Australia...

Peter__

Community Legend

578 Views

1 replies

0 likes

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  • 1 replies
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21 Hours Remaining.. Signed up for the 30 day trial

Hello! I signed up for the 30 day free trial with premium yesturday using PayPal, and my mobile device is still telling me I have 21 hours remaining until it expires. I've already deleted the app and reinstalled on my iPhone, still no luck. Thanks! E...

Newbie

Hello!   I signed up for the 30 day free trial with premium yesturday using PayPal, and my mobile device is still telling me I have 21 hours remaining until it expires. I've already deleted ...

Peter__

Community Legend

334 Views

2 replies

0 likes

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  • 2 replies
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Website Stalls Out Trying to Upgrade to Premium

Logged into my (free) account. Clicked Premium....Get Premium.....Radio Button for VISA.....Continue. I then get the following...... "You’re only 90 seconds away from a world of music. Account details Choose your product Validate and finish Loading. ...

Newbie

Logged into my (free) account. Clicked Premium....Get Premium.....Radio Button for VISA.....Continue.   I then get the following......   "You’re only 90 seconds away from a world of...

Peter__

Community Legend

277 Views

2 replies

0 likes

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Solved!! Paid for premium but got unlimited

Hi everyone - hope you can help me I bought a gift card for 1 months premium it has given me unlimited - this is no good as I don't have a PC - only mobile devicesHelp

Regular

Hi everyone - hope you can help me I bought a gift card for 1 months premium it has given me unlimited - this is no good as I don't have a PC - only mobile devices Help 😞

Peter__

Community Legend

921 Views

15 replies

0 likes

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Cya

I can listen to music again within 7days.Whoever came up with that sentence must have never said it out loud & realised how silly it sounds. I made 6 new accounts just to get 6 months of unilmited music. Why? Why do u force people to make a new e-mai...

Casual Listener

I can listen to music again within 7days. Whoever came up with that sentence must have never said it out loud & realised how silly it sounds. I made 6 new accounts just to get 6 months of unil...

Gihipoxu

Casual Listener

486 Views

6 replies

0 likes

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Error 410

Hi, I'm getting the error code 410. And after trying to log into my account, it said that my account was deactivated. What can I do? I already wrote to the customer support on friday and yesterday and still no reply. My username is: houmanhonarmand, ...

Regular

Hi, I'm getting the error code 410. And after trying to log into my account, it said that my account was deactivated. What can I do? I already wrote to the customer support on friday and yesterday an...

Sam

Spotify

1066 Views

11 replies

0 likes

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Upgrading another Facebook account

I have bought my brother a years spotify subscription as an xmas present. He has still not activated it (email thought it was spam).He lives in NZ and I in the UK. I could logon to his Facebook account, and if there was a way of putting the code in t...

Newbie

I have bought my brother a years spotify subscription as an xmas present. He has still not activated it (email thought it was spam). He lives in NZ and I in the UK. I could logon to his Facebook...

Sam

Spotify

318 Views

2 replies

0 likes

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Connecting via Facebook and a new account was created,

I thought that my payment had failed so I upgraded the new account to premium, and now I have two premium accounts - so what can I do about i - I don´t need two accounts? Regards Joakim Andersson, Sweden

Casual Listener

I thought that my payment had failed so I upgraded the new account to premium, and now I have two premium accounts - so what can I do about i - I don´t need two accounts? Regards Joakim Anders...

Peter__

Community Legend

421 Views

1 replies

0 likes

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Solved!! How can I buy unlimited gift card?

Hi, I would like to buy a unlimited package gift card, but I can't find the page where I could buy it. Thanks in advice

Casual Listener

Hi,   I would like to buy a unlimited package gift card, but I can't find the page where I could buy it.    Thanks in advice 🙂

placuchy

Casual Listener

3455 Views

4 replies

0 likes

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i have been charged 3 times!

i missed a payment and when re-signing up to spotify premium I was charged 3 times in the space of minutes.

Newbie

i missed a payment and when re-signing up to spotify premium I was charged 3 times in the space of minutes.

Sam

Spotify

450 Views

3 replies

0 likes

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Where are my identifiants ?

I pay Spotify Premium each month since december but Spotify tell me that I don't have Premium. How can I find my "Premium" account references (I m afraid I open a lot of accounts...) Sorry for the bad english

Newbie

I pay Spotify Premium each month since december but Spotify tell me that I don't have Premium. How can I find my "Premium" account references (I m afraid I open a lot of accounts...) Sorry for the ...

Sam

Spotify

398 Views

2 replies

0 likes

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How long before support get back to me?

Hi have sent spotify two e-mails over the last week and have heard nothing back! All I want is an old e-mail account changing to my current e-mail account. I've tried changing it myself but it says its being used on a another account (my facebook) I ...

Newbie

Hi have sent spotify two e-mails over the last week and have heard nothing back!   All I want is an old e-mail account changing to my current e-mail account.   I've tried changing i...

Peter__

Community Legend

568 Views

1 replies

0 likes

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  • 1 replies
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Free virgin account and now can't access playlist

I had a 3 month free spotify trial from virgin but when it ran out I lost access to my playlist. When I tried to upgrade I think I set up a second account which is registered to my fb account. I don't want this second account but how do I get my orig...

Visitor

I had a 3 month free spotify trial from virgin but when it ran out I lost access to my playlist. When I tried to upgrade I think I set up a second account which is registered to my fb account. I don'...

Peter__

Community Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
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Spotify commercials

I've been paying for the Spotify WITHOUT commercial innteruptions. So why I am getting interuptions?

Newbie

I've been paying for the Spotify WITHOUT commercial innteruptions. So why I am getting interuptions?

Peter__

Community Legend

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
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Followers/following system has lost several of my people

The update to the new system has meant that I'm suddenly automatically following bands and people I don't want to, while several of my previous people/friends have disappeared. Obviously, neither of these is something I want. How do I change it back ...

Casual Listener

The update to the new system has meant that I'm suddenly automatically following bands and people I don't want to, while several of my previous people/friends have disappeared. Obviously, neither of ...

Peter__

Community Legend

1228 Views

3 replies

1 likes

  • 1228 Views
  • 3 replies
  • 1 likes