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Solved!! Giant ad with Justin Beiber on it. No thank you!

Today when I opened spotify on windows, I was greeted to a giant advertisement with a picture of Justin Beiber on it that was an ad for some greatest hits 2012 album. By giant I mean big enough to hide all of the content on what's new. 1. As a premiu...

Casual Listener

Today when I opened spotify on windows, I was greeted to a giant advertisement with a picture of Justin Beiber on it that was an ad for some greatest hits 2012 album.  By giant I mean big enough...

Sam

Spotify

1845 Views

14 replies

2 likes

  • 1845 Views
  • 14 replies
  • 2 likes

cannot log in using my correct password

Tried logging in and initially thought I typed the password wrong - so I reset it, and tried again. Still will not log in, and I am absolutely certain I am using the correct password that I just reset.

Casual Listener

Tried logging in and initially thought I typed the password wrong - so I reset it, and tried again. Still will not log in, and I am absolutely certain I am using the correct password that I just rese...

Peter__

Community Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Cancel before 30 day trial

Hello, I got Spitify 30 day trial on February 21st and was told to cancel before March 21st so I would not be billed. So I canceled it yesterday and I receives a receipt saying I had 1 month Premium for $9.99. Why is it saying this when I cancelled i...

Newbie

Hello, I got Spitify 30 day trial on February 21st and was told to cancel before March 21st so I would not be billed. So I canceled it yesterday and I receives a receipt saying I had 1 month Premium ...

Thedev

Community Legend

810 Views

2 replies

0 likes

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  • 2 replies
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Switching over to a different facebook account through spotify

I didn't have a facebook to connect Spotify to, so I created a 'dummy' account. Now I have a facebook with my own name and own friends, and would like to connect Spotify to that one. I tried logging in with my own facebook information, and it said 'w...

Casual Listener

I didn't have a facebook to connect Spotify to, so I created a 'dummy' account. Now I have a facebook with my own name and own friends, and would like to connect Spotify to that one. I tried logging ...

Peter__

Community Legend

879 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Undo spotify

how do I delete spotify? Never use it but cant get rid of it either. HELP!

Newbie

how do I delete spotify? Never use it but cant get rid of it either. HELP!

Peter__

Community Legend

705 Views

1 replies

0 likes

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  • 1 replies
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Free 30 day trial - extended version?

So, before I bought a Spotify giftcard, I wanted to try whether Premium really was worth the money. I signed up for the 30 Day Trial and planned to unsubscribe before the trial expired. This being because a friend let me use her creditcard when subsc...

Casual Listener

So, before I bought a Spotify giftcard, I wanted to try whether Premium really was worth the money. I signed up for the 30 Day Trial and planned to unsubscribe before the trial expired. This being ...

Thedev

Community Legend

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

Upgrate account to premium without credit card

Hi. I tried to upgrate my account to premium using PayPal, but Spotify still requires Credit Card. Is there another way to buy premium without a credit card in Poland?

Newbie

Hi.  I tried to upgrate my account to premium using PayPal, but Spotify still requires Credit Card. Is there another way to buy premium without a credit card in Poland?

Thedev

Community Legend

785 Views

2 replies

0 likes

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  • 2 replies
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Delete my account

I want to delete my Spotify account, I've been trying to get onto the contact form but it isnt working. Could you please remove my account? Also you are horrible company while applying for your account , I wasnt given the option not to email all my f...

Newbie

I want to delete my Spotify account, I've been trying to get onto the contact form but it isnt working. Could you please remove my account?   Also you are horrible company while applying f...

meahtenoha

Spotify

619 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Playlist fot deleted by techperson!

Hello please help me restore My playlist that got deleted by The salesperson when I updated spotify!

Casual Listener

Hello please help me restore My playlist that got deleted by The salesperson when I updated spotify!

juliaedebro

Casual Listener

577 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Subscription reversion after Facebook disconnect

I have been a subscriber for some months to Spotify premium. Today, I noticed I wasn't getting Facebook messages sent from a friend. I tried to "Disconnect from Facebook" in order to try to reconnect after trying to logout of the program without succ...

Visitor

I have been a subscriber for some months to Spotify premium. Today, I noticed I wasn't getting Facebook messages sent from a friend. I tried to "Disconnect from Facebook" in order to try to reconnect...

Liam

Community Legend

406 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Premium not working on iphone 5

I just upgraded to spotify premium but my spotify iphone app does not recognize the upgrade. What's going on and how do I fix this?

Newbie

I just upgraded to spotify premium but my spotify iphone app does not recognize the upgrade.  What's going on and how do I fix this?

Liam

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

How do I erase my account on this forum

I want to remove my account from this forum, because I disagree with the fact that I get sent e-mail and cannot turn that off. How do I do that.

Casual Listener

I want to remove my account from this forum, because I disagree with the fact that I get sent e-mail and cannot turn that off.    How do I do that.     

Liam

Community Legend

461 Views

1 replies

0 likes

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  • 1 replies
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Solved!! paying for 2 accounts, how many direct debits?

Hi, I am about to pay for 2 spotify accounts (me & my friend's) -both 5quid option - so will I get 2 direct debits every month (2x 5pounds) or would it be just one merged one (1x 10pounds).It's important for me as I want to open a reward account at H...

Casual Listener

Hi, I am about to pay for 2 spotify accounts (me & my friend's) -both 5quid option - so will I get 2 direct debits every month (2x 5pounds) or would it be just one merged one (1x 10pounds). ...

michalzlodzi

Casual Listener

942 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

billing problem

I recently signed up for premium but noticed on my bank statement that I got billed twice, how do I get this corrected? Who do I contact?

Newbie

I recently signed up for premium but noticed on my bank statement that I got billed twice, how do I get this corrected? Who do I contact?

Peter__

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Can not upgrade from unlimited to Spotify Premium

Hi when I used my redeem card I celected wrong (unlimeted) trying to correct it I tried to upgrade to Premium and recived this error ”It looks like you've not added payment details to your account yet. Please add your payment details here. You have 1...

Newbie

Hi   when I used my redeem card I celected wrong (unlimeted) trying to correct it I tried to upgrade to Premium and recived this error   ”It looks like you've not added paym...

Liam

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

NO PUEDO INICIAR SPOTIFY

Hola,Tengo contratado "Spotify Unlimited". Llevo un par de días que no puedo iniciar la sesión de Spotify. He desinstalado el programa y lo he vuelto a descargar. Una vez que aparece el cuadro de inicio, indico el e-mail y la contraseña, pero apaece ...

Newbie

Hola, Tengo contratado "Spotify Unlimited". Llevo un par de días que no puedo iniciar la sesión de Spotify. He desinstalado el programa y lo he vuelto a descargar. Una vez que aparece el cuadro de i...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

contraseña

hola llevo dos dias intentando entrar en mi cuenta... hoy he desistido y he cambiado la contraseña..... xq me sigue sin dejar entrar......

Newbie

hola llevo dos dias intentando entrar en mi cuenta... hoy he desistido y he cambiado la contraseña..... xq me sigue sin dejar entrar......

328 Views

0 replies

0 likes

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Can't download playlist, dosen't work on Win 8 and stops playing on android

Hi. I can't download new playlist on my android, tried to free up more space on the phone by deleting other playlist, but this doesn't seem to be the problem. Spotify does not work on win 8. Tried many times to uninstall and install again, as it says...

Newbie

Hi.  I can't download new playlist on my android, tried to free up more space on the phone by deleting other playlist, but this doesn't seem to be the problem.  Spotify does not work on...

Peter__

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Error 408

Hi! I have problems loging into spotify from my iPad. I am now in Thailand, I read it's probably because Im abroad. Anything you can do? [email protected]

Newbie

Hi! I have problems loging into spotify from my iPad. I am now in Thailand, I read it's probably because Im abroad. Anything you can do? [email protected]

Richard

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Can not delete paypal payment method

Hello! i want to update my paypal payment method, so i want to remove the actual one. In this page https://www.spotify.com/es/account/subscription/ I choose to delete payment method, but in the mext page it says that my payment method is paypal what ...

Newbie

Hello!   i want to update my paypal payment method, so i want to remove the actual one.   In this page https://www.spotify.com/es/account/subscription/   I choose to dele...

David

Spotify Legend

14245 Views

5 replies

0 likes

  • 14245 Views
  • 5 replies
  • 0 likes