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I can't subscribe to unlimited !!!

Hi ! I want to subscribe "for unlimited" but i have a message "Produit non disponible !"...

Newbie

Hi ! I want to subscribe "for unlimited" but i have a message "Produit non disponible !"...

user-removed

Not applicable

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Solved!! Deleted playlist showing up in google results for my full name

I have an old playlist that has been deleted for a long time. But it is showing up in google search results for my full name. First, how can I remove this? Second, how did my full name get associated with this and how can I stop this from happening a...

Casual Listener

I have an old playlist that has been deleted for a long time. But it is showing up in google search results for my full name.    First, how can I remove this?   Second, how did...

wildharmonic

Casual Listener

1268 Views

2 replies

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HELP

im new to spotify i have unlimited subscription but i cant download anything or buy any downloads

Casual Listener

im new to spotify i have unlimited subscription but i cant download anything or buy any downloads

Peter__

Community Legend

535 Views

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Solved!! Moved to new country - spotify thinks im travelling and wont let me use

Hi I have moved from the UK to Ireland, to clarify, this is where I will be living now (i have emigrated). I have a spotiy free account that was created when I was living in the UK and now it wont let me use spotify after changing the country options...

Regular

Hi   I have moved from the UK to Ireland, to clarify, this is where I will be living now (i have emigrated). I have a spotiy free account that was created when I was living in the UK and now...

Peter__

Community Legend

756 Views

3 replies

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Country change

Hello! I moved from France to UK about a year ago. Until now my Spotify account was paid using a French Paypal account linked to a French debit card. Recently I closed this bank account. And as my French Paypal account cannot be linked to an English ...

Newbie

Hello! I moved from France to UK about a year ago. Until now my Spotify account was paid using a French Paypal account linked to a French debit card. Recently I closed this bank account. And as my Fr...

Peter__

Community Legend

585 Views

2 replies

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Prepaid Spotify Premium account!

Hi! I think I have a 12 months prepaid Spotify Premium account and now its gone! I think I activated it December 2012! Is there any way to check when I activated it?

Casual Listener

Hi!   I think I have a 12 months prepaid Spotify Premium account and now its gone! I think I activated it December 2012! Is there any way to check when I activated it?

vatoskid

Casual Listener

2889 Views

5 replies

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Error 408

Hi I'm trying to log in but erro 408 keeps showing up! I have read some of you messages about having difficulties if your abroad! I sure in was in the US when I opened the account, now I live in Italy! What should I do???Francesca

Newbie

Hi I'm trying to log in but erro 408 keeps showing up! I have read some of you messages about having difficulties if your abroad! I sure in was in the US when I opened the account, now I live in Ital...

Richard

Community Legend

321 Views

1 replies

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Establishing a new account without using my name

How can I establish an account without using my name, but yet use info to pay the monthly fee for the Premium service? It is for the church that I attend of which I want to establish this account, or do I have to establish it with my name since it re...

Newbie

How can I establish an account without using my name, but yet use info to pay the monthly fee for the Premium service? It is for the church that I attend of which I want to establish this account, or...

Peter__

Community Legend

1016 Views

1 replies

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Facebook

I'm sure that this answer is probably a few below mine but I just don't feel like looking because I think it's ridiculous that I have to do this to begin with. HOW DO I USE SPOTIFY PREMIUM WITHOUT FACEBOOK?! Look, times change. Facebook is annoying a...

Newbie

I'm sure that this answer is probably a few below mine but I just don't feel like looking because I think it's ridiculous that I have to do this to begin with. HOW DO I USE SPOTIFY PREMIUM WITHOUT FA...

Peter__

Community Legend

631 Views

3 replies

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EVERYTHING IS GONE! PLEASE HELP!!

i have had spotify for around 4 or 5 months now and have been meticulously collecting music. today i recieved an email that payment for my premium subscription failed so i followed the links in my email and renewed subscription with my credit card de...

Newbie

i have had spotify for around 4 or 5 months now and have been meticulously collecting music.     today i recieved an email that payment for my premium subscription failed so i followe...

Peter__

Community Legend

472 Views

3 replies

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Applying NUS discount

I want to apply my NUS Extra discount code to my current account. I've got the code from the NUS website,I've entered it online but the code keeps getting rejected. Any help?? It would be SO MUCH BETTER if Spotify had a helpline I could call, all of ...

Newbie

I want to apply my NUS Extra discount code to my current account. I've got the code from the NUS website,I've entered it online but the code keeps getting rejected. Any help??  It would be SO...

Liam

Community Legend

360 Views

1 replies

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How can I find out when I first signed up for spotify?

Question in topic. How can I find out when I first signed up for spotify?

Newbie

Question in topic.    How can I find out when I first signed up for spotify?

Peter__

Community Legend

368 Views

1 replies

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Solved!! "Free" premium account for 30 days.

Hello, few days ago I've sign up for 30 days free trial and Spotify already charged my account, what should I do?

Casual Listener

Hello,   few days ago I've sign up for 30 days free trial and Spotify already charged my account, what should I do? 

Peter__

Community Legend

686 Views

2 replies

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Solved!! When does a device become registered as "offline", future 3 device improvements?

Spotify newbie and loving it! (Premium) Planning for the future though, and a bit concerned by the 3 device limit. Already I'm planning to upgrade my iphone thus losing me a device. My question is, on my pc I've not activated the listen offline tab o...

Newbie

Spotify newbie and loving it!  (Premium) Planning for the future though, and a bit concerned by the 3 device limit. Already I'm planning to upgrade my iphone thus losing me a device. My question...

Peter__

Community Legend

1081 Views

1 replies

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Solved!! hello, spotify is charging me for no reason help!!!

Hello. Spotify is charging my account for no reason, i've never subscribed to spotify i have no idea why they are charging so could someone please help me? thank you. EDIT: IM NOT SURE WHAT ACCOUNT IS BEING CHARGED, IM NOT SURE ABOUT ANYTHING I NEED ...

Newbie

Hello. Spotify is charging my account for no reason, i've never subscribed to spotify i have no idea why they are charging so could someone please help me?   thank you.   EDIT: IM...

LouisC

Casual Listener

673 Views

2 replies

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Solved!! deleted song

where is 'we are the stars (of the northern sun)'? i had it definitely in one of my playlist. and why you are deleting without telling me?

Casual Listener

where is 'we are the stars (of the northern sun)'? i had it definitely in one of my playlist. and why you are deleting without telling me?

Thedev

Community Legend

668 Views

3 replies

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Impossible upgrade

Hey guys I'm an user of spotify unlimited and I wanted to upgrade to premium but that's not possible.Everytime I try, it says that I can only upgrade if the first payment will be made. That must be a bug, I pay for 6 months now, I don't understand wh...

Casual Listener

Hey guys   I'm an user of spotify unlimited and I wanted to upgrade to premium but that's not possible.Everytime I try, it says that I can only upgrade if the first payment will be made. Tha...

PocaLoca

Casual Listener

425 Views

2 replies

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tweede account aanmaken

Spoiler (Highlight to read)Hoe maak ik een tweede account aan op een andere lap top?Hoe maak ik een tweede account aan op een andere lap top?

Newbie

Hoe maak ik een tweede account aan op een andere lap top?  

753 Views

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spotify unlimited suspended for no reason AGAIN

My spotify account has been knocked down to Free AGAIN for no reason - I paid for my account this month and have set up the direct debit on Paypal. Anyone have any idea why this is happening? When I try to log in to the Help Desk it does not recognis...

Casual Listener

My spotify account has been knocked down to Free AGAIN for no reason - I paid for my account this month and have set up the direct debit on Paypal. Anyone have any idea why this is happening? &nbsp...

Peter__

Community Legend

389 Views

1 replies

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Uk account cant use in Australia

Hi, I have a basic account from the uk and I am travelling in Oz, My account is offline and tells me you update country setting. When I try and change it to Australia an error message comes up to say " Another account is already registered with this ...

Newbie

Hi,   I have a basic account from the uk and I am travelling in Oz,   My account is offline and tells me you update country setting.   When I try and change it to Australia...

Peter__

Community Legend

647 Views

1 replies

0 likes

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